Please submit your profiles to da...@addonusa.com
*Title: CalWIN Support Analyst*
* 6months Contract
Rancho Cordova, CA Need locals or nearby*
*Additional Details:*
*Local candidates are preferred*, the manager wants to do interviews IN
PERSON, if possible. The person needs to have strong *CalWin* experience,
preferably recent.
*Description:*
*CalWIN Support Analysts *for our premier direct client in the Sacramento,
California area. This is a six (6) month contract (Possible Extension) with
a tentative start date of mid to late October 2013..
*The CalWIN Support Analyst will:*
- Research and resolve complex issues encountered by CalWIN eligibility
system users while working within the CalWIN system. Reduce backlog of
unresolved CalWIN issues.
- Validate resolutions as they are received from the CalWIN vendor.
- Send written step by step resolutions to CalWIN system users.
- Log into user terminals to assist users perform step by step
transactions on complex CalWIN resolutions.
*Required:*
- Hands on experience supporting* Medi-cal and or CalFRESH* benefit
programs
- *In-depth knowledge of the CalWIN eligibility system is required*
- Extensive experience using MS Office Suite, including Word, Excel,
PowerPoint, etc.
- Experience using Help Desk Ticketing Software.
*Job Summary:*
ยท *TheCalWIN Support Analyst will resolve Medi-Cal and CalFRESH
issues encountered by CalWIN eligibility system users.*
- Medi-Cal and CalFRESH benefit programs are extremely complicated and
require in-depth knowledge of each program as well as interfacing welfare
programs and regulations.
- This position will work directly with CalWIN users to insure client
cases are whole and functioning correctly.
- This position will also work to enhance the user knowledge and
experience when using the CalWIN eligibility system to administer Medi-Cal
and/or CalFRESH benefits.
*Desired:*
In addition topossessing in-depth knowledge with CalWIN eligibility
system,*in-depth
knowledge and experience implementing program regulations for Medi-Cal
and/or CalFRESH is HIGHLY DESIRED*
*Thanks & Regards,***
*Davis***
Technical Recruiter* ***
*Addon Technologies, Inc.*
*17197 N. Laurel Park Dr | Suite #513 | Livonia, MI 48152*
Email : da...@addonusa.com | Pho: 734.956.4737 Ext 164
www.addonusa.com
Gtalk : davis.johnson203
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