Hi There
Need,
Lead Business Analyst (Siebel CRM)
Location: Milwaukee, WI.
Duration: 6 months
Rate- $50-55/HR on C2C
*Required Skills:*
-Demonstrated technology/systems management experience, or demonstrated
project leadership, people leadership, and technology leadership skills.
-Knowledge of CRM concepts and processes (preferably Siebel driven)
-Knowledge of Service businesses (Quote-to-Cash and Procure-to-Pay
processes).
-Knowledge of SOX controls and how they affect day-to-day business
processes.
-24x7availability for escalation and business process monitoring (to
provide business process prioritization and work-around identification
during critical outages).
-Ability to travel to the branches and work with end users.
-Five years of Systems or Technology Development/Operations experience.
-Knowledge of latest information technology tools and practices and how to
cost-effectively apply them to solve business problems.
-Knowledge of procedures in relevant IT operations, technology, and/or
business functional areas such as marketing, product development and
support processes and procedures.
-Demonstrated ability to influence others at multiple organizational
levels, to lead and work in a team-environment; ability to lead
collaborative efforts with user, development, business, and support groups;
good written and oral communication skills, flexibility and adaptability to
changing situations.
-Ability to accurately judge individual capabilities and limitations, to
manage the performance and contributions of others, to provide sensitive
and constructive feedback, and to provide career development coaching for
technical professionals.
--
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