[Savannah-hackers] Re: What's up?
Richard Stallman <[EMAIL PROTECTED]> a tapoté : > Can you tell me what's happening with the work on these problems? > Whan can we do to help you work on them better? > (Don't bother with #5--that's not your area, and I know that the problem > is the viruses.) > > Date: Thu, 28 Aug 2003 17:03:31 -0700 (PDT) > From: Tom Lord <[EMAIL PROTECTED]> > To: [EMAIL PROTECTED] > Subject: problems with Savannah > X-Spam-Status: No, hits=0.0 required=5.0 > tests=none > version=2.55 > X-Spam-Level: > X-Spam-Checker-Version: SpamAssassin 2.55 (1.174.2.19-2003-05-19-exp) > > I understand that Savannah is volunteer run. I'm very reluctant to > complain. But it does seem to have become somewhat dysfunctional in > the past few weeks. Some data points: > > 1) I've been unable to get the latest release of arch uploaded to the >web site. The request went in 20-Aug and the autoresponder said >"most responses occur in 24-48 hours, not counting weekends and >holidays". (Followup messages have not been answered.) I can't tell. I do not exactly understand what autoresponder we talking about. > > 2) After the security problems on ftp.gnu.org, there was talk of > setting up an alternative means of doing unattended uploads. That > was originally advertised as being planned for the first week of > August. I think this is really fot ftp.gnu.org -- an area we do not manage. > > 3) The protest page on the front page appears to be broken -- the > image fails to load after a long wait. The protest page is currently hidden, waiting for any new information about a vote in Strasbourg > > > 4) I can not edit my www.gnu.org/projects/gnu-arch pages very easily > because this item: > > http://savannah.gnu.org/forum/forum.php?forum_id=2340 > >is still unresolved. I thought it was fixed, but this issue can only be fixed on the www server we do not manage. I think that savannah hackers should get access to the www server and to mp.gnu.org because there is often issues people relate about savannah which can be fixed only by [EMAIL PROTECTED] -- Mathieu Roy Homepage: http://yeupou.coleumes.org Not a native english speaker: http://stock.coleumes.org/doc.php?i=/misc-files/flawed-english ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
[Savannah-hackers] Re: What's up?
Rudy Gevaert <[EMAIL PROTECTED]> said: > On Sun, Aug 31, 2003 at 10:22:38PM -0400, Richard Stallman wrote: > > Can you tell me what's happening with the work on these problems? > > Actually all the problems stated are already solved :) or not in our > hands to be fixed. > > > Whan can we do to help you work on them better? > > Honestly I do not know... all problems stated below seem to be because > sysadmin has not enough man power. I think that the active staff of savannah (Rudy, me and maybe Vincent Caron, who recently joined the project) should get access to the computers Savannah rely on, at least to be capable to provide accurate output to our users, if there's issue we cannot fix ourselves without any risk. -- Mathieu Roy Homepage: http://yeupou.coleumes.org Not a native english speaker: http://stock.coleumes.org/doc.php?i=/misc-files/flawed-english ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
[Savannah-hackers] Re: What's up?
I asked sysadmin about giving you more access to fix things yourselves. ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
[Savannah-hackers] Re: What's up?
Richard Stallman <[EMAIL PROTECTED]> said: > I asked sysadmin about giving you more access to fix things yourselves. Thanks a lot, -- Mathieu Roy Homepage: http://yeupou.coleumes.org Not a native english speaker: http://stock.coleumes.org/doc.php?i=/misc-files/flawed-english ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
[Savannah-hackers] Re: What's up?
> From: Richard Stallman <[EMAIL PROTECTED]> > CC: [EMAIL PROTECTED], [EMAIL PROTECTED] > Reply-to: [EMAIL PROTECTED] > Date: Wed, 03 Sep 2003 22:55:55 -0400 > X-Spam-Status: No, hits=-1.1 required=4.9 > tests=AWL,IN_REP_TO,REFERENCES > version=2.55 > X-Spam-Checker-Version: SpamAssassin 2.55 (1.174.2.19-2003-05-19-exp) > X-UIDL: 201a5977ff1c6fdfb6f449b16efe68be > > I asked sysadmin about giving you more access to fix things yourselves. Do I need to do anything special to refresh my request to get tla-1.1pre5.tar.gz on the ftp site? The GNU ftp site has been one release behind for a while now and I have another one coming up soonish. (The issue-tracker id is [gnu.org #64082].) -t ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
[Savannah-hackers] Re: What's up?
Richard Stallman <[EMAIL PROTECTED]> said: > I have been occasionally suggesting "Would you like to help run Savannah" > when someone says he would like to help. Yes, and that's ok. But please, now at this point, send people to sysadmins. Currently we have no manpower issue at Savannah. - We have no problem handling the registration. - We have many persons that contribute to the code currently and the main task is coordination. - All the pending request we have from users are not related to Savannah The previous month, I was not able to maintain as I usually do Savannah, that's why we Rudy was a bit exhausted. But with the changes we introduced in the past 2 years on Savannah, maintaining it does no longer takes so much time for someone that's have to time. Vincent Caron and Nic Ferrier recently joined. I do not think we need someone else right now. We're at least, including Nic and Vincent, 4 persons, and that's perfectly enough. In the past, we were 3 or 2 and we had lesser useful tools and it's was still working fine. (I do not mention Loic and Jaime because they have enough work to do with EUCD, courses and are not really active on Savannah - which is not a problem) What we really need know is pretty clear: - A responsive staff of sysadmins to handle the machines that are not savannah.gnu.org I think they surely lack of manpower All the current complains of users are related to that - Some hardware. One year ago, I noticed that before the end of this year we were probably running out of disk space. To face the situation, I sent a bunch of mails and I moved some rather unused data to a temporary location. Since then, I never received any answer about that and know we're going to run out of disk space soon or later. So I think that's manpower at savannah is really not a problem now. About Nic message received later: It's not possible to setup more than one view of the bug and task lists for regular viewing (eg: I can't quickly get a list of bugs assigned to me and a list of unassigned, opened bugs). All these problem have been already addressed and I'm right now at Cern to discuss the design of the new trackers, that will be all based on the current bug tracker (that will permit many enhancement). Currently, it's really easy to see unassigned and opened bugs, I do not understand the problem here. I am going to alleiviate this tool problem a little bit by adding You should delay that project until I agree with the CERN people and the Karlsruhe University for the database cleaning. Things will heavily change soon. The organisation of this stuff is key I think because the easier is to deal with problems the more savannah-hackers we'll be able to get involved (more people like me for example, with little spare time to give to the project). While the savannah code base can be enhanced in many ways, while we should have multiple computers (which is not a problem with the current code base), I do not agree at all with the idea that the current system let us to much work to do. It has not worked for two years without proving to be a little bit useful. There is much to do for the codebase, not for the administration -- and it's not even really a manpower issue. There's no savannah-specific task that can be done right now (one project to moderate perhaps, submitted 3 hours ago). So in the current state of thing, if people want to help savannah, it should help the sysadmins. -- Mathieu Roy Homepage: http://yeupou.coleumes.org Not a native english speaker: http://stock.coleumes.org/doc.php?i=/misc-files/flawed-english ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
[Savannah-hackers] Re: What's up?
Mathieu Roy <[EMAIL PROTECTED]> writes: > Richard Stallman <[EMAIL PROTECTED]> said: > > > I have been occasionally suggesting "Would you like to help run Savannah" > > when someone says he would like to help. > > Yes, and that's ok. > > But please, now at this point, send people to sysadmins. > > Currently we have no manpower issue at Savannah. That's not true Mathieu. I have monitored the savannah situation since it's inception. I wouldn't say the savannah hackers are drowning... but they are struggling. > The previous month, I was not able to maintain as I usually do > Savannah, that's why we Rudy was a bit exhausted. So we had one person who was maintaining. What if he had been ill? hit by a truck? bitten by a dog? eaten by aliens? > I do not think we need someone else right now. We're at least, > including Nic and Vincent, 4 persons, and that's perfectly enough. > In the past, we were 3 or 2 and we had lesser useful tools and it's > was still working fine. > (I do not mention Loic and Jaime because they have enough work to do > with EUCD, courses and are not really active on Savannah - which is > not a problem) More people helping savannah means less work for all of us and more and larger loads. It can't be a bad thing. > What we really need know is pretty clear: > > - A responsive staff of sysadmins to handle the machines that > are not savannah.gnu.org > I think they surely lack of manpower > All the current complains of users are related to that I agree with that. But maintaining the GNU machines is a much more delicate job than maintaining savannah. The GNU machines have "real" walking and talking users that they must serve, as well as projects like savannah. Trust is therefore extreemly important. The work currently being undertaken will improve the situation because it will reduce the ad-hoc nature of uploads and reduce access to the machines. Less users always means less work. But they do need more help. > - Some hardware. One year ago, I noticed that before the end > of this year we were probably running out of disk space. To > face the situation, I sent a bunch of mails and I moved some > rather unused data to a temporary location. > Since then, I never received any answer about that and know > we're going to run out of disk space soon or later. I agree with this as well. In the short term an extra disc or two wouldn't go amiss. Maybe we can just NFS map some space in? In the longer term we need to move the savannah code to a more distributed architecture. Storing sessions on the database and having some cvs name -> host server mapping would be a start. I am actively tryoing to work out how we could do that. Hopefully the RSS project will be a first step. > So I think that's manpower at savannah is really not a problem > now. It's a terrible risk Mathieu, to run a system with this few people. If you were taken ill now could Rudy take over? No, he's busy with his exams. Could I take over? No, I just don't have that kind of time. > I am going to alleiviate this tool problem a little bit by > adding > > You should delay that project until I agree with the CERN people and > the Karlsruhe University for the database cleaning. Things will > heavily change soon. Yep. I got that message. My code is very easy to change. > While the savannah code base can be enhanced in many ways, while we > should have multiple computers (which is not a problem with the > current code base), It is a problem with the current code base. Our scalability plan is ever bigger machines. That is obviously a bad scalability plan. > I do not agree at all with the idea that the current system let us > to much work to do. It has not worked for two years without proving > to be a little bit useful. There is much to do for the codebase, > not for the administration -- and it's not even really a manpower > issue. It's not a bad system. I'm not critising the savannah code or the marvellous work you and all the other savannah hackers have done. But there is room for improvement. As a fledgling savannah hacker (without a lot of time) I feel the need for more tools to monitor the situation. With such tools I would feel confident enough that I could manage savannah on my own for a week, even with my limited time. ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
[Savannah-hackers] Re: What's up?
Nic <[EMAIL PROTECTED]> said: > Mathieu Roy <[EMAIL PROTECTED]> writes: > > > Richard Stallman <[EMAIL PROTECTED]> said: > > > > > I have been occasionally suggesting "Would you like to help run Savannah" > > > when someone says he would like to help. > > > > Yes, and that's ok. > > > > But please, now at this point, send people to sysadmins. > > > > Currently we have no manpower issue at Savannah. > > That's not true Mathieu. I have monitored the savannah situation > since it's inception. I wouldn't say the savannah hackers are > drowning... but they are struggling. > > > > The previous month, I was not able to maintain as I usually do > > Savannah, that's why we Rudy was a bit exhausted. > > So we had one person who was maintaining. What if he had been ill? > hit by a truck? bitten by a dog? eaten by aliens? I think that at the next vacation, Vincent and you will be able to help. This august month was a special case, that cannot be generalized. > > I do not think we need someone else right now. We're at least, > > including Nic and Vincent, 4 persons, and that's perfectly enough. > > In the past, we were 3 or 2 and we had lesser useful tools and > > it's was still working fine. (I do not mention Loic and Jaime > > because they have enough work to do with EUCD, courses and are not > > really active on Savannah - which is not a problem) > > More people helping savannah means less work for all of us and more > and larger loads. It can't be a bad thing. Savannah work is not complicated but it takes some times to truly understand the better way to do things. It's easier to have a good staff of 3/4 persons that are here for a whole year than having a beginner staff of 10 persons that are here for 1 month. So having too many unexperienced people can be a bad thing. > > What we really need know is pretty clear: > > > > - A responsive staff of sysadmins to handle the machines that > > are not savannah.gnu.org > > I think they surely lack of manpower > > All the current complains of users are related to that > > I agree with that. But maintaining the GNU machines is a much more > delicate job than maintaining savannah. The GNU machines have "real" > walking and talking users that they must serve, as well as projects > like savannah. Trust is therefore extreemly important. > > > The work currently being undertaken will improve the situation > because it will reduce the ad-hoc nature of uploads and reduce > access to the machines. Less users always means less work. > > But they do need more help. I think they truly need more help. As I stated before, all the important pending request from savannah users depends on sysadmins. It's better to add people while there are obviously lack of people, even if it's temporary. > > > - Some hardware. One year ago, I noticed that before the > > end of this year we were probably running out of disk > > space. To face the situation, I sent a bunch of mails and > > I moved some rather unused data to a temporary location. > > Since then, I never received any answer about that and > > know we're going to run out of disk space soon or later. > > I agree with this as well. In the short term an extra disc or two > wouldn't go amiss. > > Maybe we can just NFS map some space in? According to my experience, NFS does not really fit for server with got many many accesses, we will surely experience new problem not trivial to fix. I think that getting an harddisk would be something easier. > In the longer term we need to move the savannah code to a more > distributed architecture. Storing sessions on the database and > having some cvs name -> host server mapping would be a start. > > I am actively tryoing to work out how we could do that. Hopefully the > RSS project will be a first step. It would be in interesting step for Savannah. > > So I think that's manpower at savannah is really not a problem > > now. > > It's a terrible risk Mathieu, to run a system with this few > people. If you were taken ill now could Rudy take over? No, he's busy > with his exams. Could I take over? No, I just don't have that kind of > time. I was thinking that you have this time. If you have not, you should only contribute to the code and the support request. If people are about to join the savannah hackers, they need to have some free time to be able to run the server. It's better, IHMO, to have few admin that we can rely on than 20 persons that can only help from time to time. I'm not saying that help from time to time is something useless, but it not enough. Basically, at this point, I think that the better way to add savannah hackers is to let people come and join step by step. > > I am going to alleiviate this tool problem a little bit by > > adding > > > > You should delay that project until I agree with the CERN people and > > the Karlsruhe University for the datab
[Savannah-hackers] Re: What's up?
Nic said: > Maybe we can just NFS map some space in? Mathieu replied: > According to my experience, NFS does not really fit for server with > got many many accesses, we will surely experience new problem not > trivial to fix. > I think that getting an harddisk would be something easier. Maybe it would. But I think NFS would work if we could partition the CVS directories into 2 or 3. That's what takes up the space. But a disc would be better. Nic said: > It is a problem with the current code base. Our scalability plan is > ever bigger machines. That is obviously a bad scalability plan. Mathieu replied: > That's not our plan. I proposed several months ago to host the > database on one computer, the PHP interface on one other computer and > the CVS on another one. It would separate stuff that use most of the > CPU (https, anoncvs). > > But since it do not seems to be possible, the other option is to > change the computer. > > But personally it would not be a problem to me if we get a new box > only for PHP/database and let the CVS on this one. I think this > computer should able to handle CVS easily. I absolutely agree: that is the right architecture for savannah. If we could partition the cvsroot directory then we'd have a CVS repository that could be scaled across many machines. Just using the first letter of a project name as a hash key would be enough: that would give us massive scalability compared to today. > The RSS stuff is indeed a good addition. And you're right, any > enhancement that can save admin time is a good thing. But what takes > more time is the review of the pending projects, and it requires some > experience, despite the fact that we wrote a savannah.el that reduce > per 10 the time it require to do that job. Yes. This is what takes the time. I think there's a clear separation between people who are dealing with technical issues with the savannah environment (ie: support requests, bugs, sysadmin issues) and people who are moderating new projects. The moderators need to be the sort of people you describe above: people with some time dedicated to doing it. IMHO the admins (people who are responding to support requests, etc...) don't need to be people with lots of time. We just need to co-ordinate well. Nic ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
[Savannah-hackers] Re: What's up?
Nic <[EMAIL PROTECTED]> said: > Nic said: > > Maybe we can just NFS map some space in? > > Mathieu replied: > > According to my experience, NFS does not really fit for server with > > got many many accesses, we will surely experience new problem not > > trivial to fix. > > I think that getting an harddisk would be something easier. > > Maybe it would. But I think NFS would work if we could partition the > CVS directories into 2 or 3. That's what takes up the space. > Once I'll had a clean backend it will be possible. At this moment, I let the backend rotting until we decide the new database. We'll surely make a proposal this evening, wait for comments during the weekend and implement it the next week. > > The RSS stuff is indeed a good addition. And you're right, any > > enhancement that can save admin time is a good thing. But what takes > > more time is the review of the pending projects, and it requires some > > experience, despite the fact that we wrote a savannah.el that reduce > > per 10 the time it require to do that job. > > Yes. This is what takes the time. I think there's a clear separation > between people who are dealing with technical issues with the > savannah environment (ie: support requests, bugs, sysadmin issues) > and people who are moderating new projects. > > The moderators need to be the sort of people you describe above: > people with some time dedicated to doing it. > > IMHO the admins (people who are responding to support requests, > etc...) don't need to be people with lots of time. We just need to > co-ordinate well. Right. -- Mathieu Roy Homepage: http://yeupou.coleumes.org Not a native english speaker: http://stock.coleumes.org/doc.php?i=/misc-files/flawed-english ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
[Savannah-hackers] Re: What's up?
Rudy Gevaert <[EMAIL PROTECTED]> said: > I'll add the following to the discussion. > > I think 3/4 people are needed to do the moderation, everyone gets a go > once a month then. > > We should look for somebody else to help us do moderation and then > train him. It takes at least one month to train him/her. It took > me that time to get the hang of it, but it takes at least 3 months > (I think) to be confident enough. > > > The most important point is that it him/her is willing to commit > his/her time for a long period. True. Maybe Vincent Caron is interested? > I can't say: I'll do the moderation for a year, fix bugs and respond > to support requests. They won't make it :) > > So if anybody has some ideas, just let me know. Making savannah a distributed tool as you told me some days ago may be good starting point. Maybe you should, if you interested in, implement the mail interface to the trackers (that we are currently heavily working on) with gpg authentication. It may be an interesting work and no so trivial, because it requires to understand a technology of the future (gpg). Regards, -- Mathieu Roy Homepage: http://yeupou.coleumes.org Not a native english speaker: http://stock.coleumes.org/doc.php?i=/misc-files/flawed-english ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
[Savannah-hackers] Re: What's up?
Richard Stallman <[EMAIL PROTECTED]> said: > Have you got an efficient interface to RT for deleting spam tickets? > Paul Fisher wrote one that works in Emacs asynchronously, but > apparently has not provided it to all the people who need it. I received no information related to that. -- Mathieu Roy Homepage: http://yeupou.coleumes.org Not a native english speaker: http://stock.coleumes.org/doc.php?i=/misc-files/flawed-english ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
Re: [Savannah-hackers] Re: What's up?
I'll add the following to the discussion. I think 3/4 people are needed to do the moderation, everyone gets a go once a month then. I would also like to do more work on savannah (coding) but this can't be done because I do not yet have enough experience with the code (this because I didn't have time to look at it yet). Now we are with 2 fully available people to do the moderation. Jaime and Loic can help us from time to time but they aren't always available. We should look for somebody else to help us do moderation and then train him. It takes at least one month to train him/her. It took me that time to get the hang of it, but it takes at least 3 months (I think) to be confident enough. The most important point is that it him/her is willing to commit his/her time for a long period. Finally I can add: I will try to do my masters thesis on Savannah. If I may from my university and if I can find a promotor (this will be the hardest part). This would officially start next year in September. The best way for me to be able to do my thesis on Savannah is when I can propose some scientificly subjects about it to my promotor. I can't say: I'll do the moderation for a year, fix bugs and respond to support requests. They won't make it :) So if anybody has some ideas, just let me know. I don't know if I could get the "official support of the FSF" for this. But maybe it could help... -- Rudy Gevaert[EMAIL PROTECTED] Web pagehttp://www.webworm.org GNU/Linux for schools http://www.nongnu.org/glms Savannah hacker http://savannah.gnu.org ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
Re: [Savannah-hackers] Re: What's up?
On Thu, Sep 04, 2003 at 11:01:45PM +0100, Nic wrote: > More people helping savannah means less work for all of us and more > and larger loads. It can't be a bad thing. What could help is some people only answering support requests. That wouldn't be much work and wouldn't require much time from us. The moderation of projects should only be for a couple of people as it is a hudge responsibility. See my other mail for that. > I agree with that. But maintaining the GNU machines is a much more > delicate job than maintaining savannah. The GNU machines have "real" > walking and talking users that they must serve, as well as projects > like savannah. Trust is therefore extreemly important. I think running and maintainning Savannah is at least even delicate. Hosted Projects: 1,851 - 247 GNU - 1,573 non-GNU - 31 www.gnu.org Registered Users: 20,017 Of course not everybody that is registered or registered a project uses Savannah. But it wouldn't be fun if Savannah would go down and all those users would would start complaining... I can already see it on Slashdot: Savannah goes down and takes X projects down with them. > > - Some hardware. One year ago, I noticed that before the end > > of this year we were probably running out of disk space. To > > face the situation, I sent a bunch of mails and I moved some > > rather unused data to a temporary location. > > Since then, I never received any answer about that and know > > we're going to run out of disk space soon or later. > > I agree with this as well. In the short term an extra disc or two > wouldn't go amiss. Like I said, we are still waiting for an answers of that... > It's a terrible risk Mathieu, to run a system with this few > people. If you were taken ill now could Rudy take over? No, he's busy > with his exams. Could I take over? No, I just don't have that kind of > time. I do think Loic or Jaime could jump in. I could too, but only half an hour a day. This is enough to do 'some' moderation, but I see your point. > It's not a bad system. I'm not critising the savannah code or the > marvellous work you and all the other savannah hackers have done. But > there is room for improvement. As a fledgling savannah hacker > (without a lot of time) I feel the need for more tools to monitor the > situation. With such tools I would feel confident enough that I could > manage savannah on my own for a week, even with my limited time. Sorry I can't agree with that, or it could be that I don't get what your are saying. To administrate (moderation, support requests, bugtracker) Savannah we have all the current tools. The administration in itself is not a big problem. We have may not forget that we are dealing with people. All moderation done could be done easily if the people would read our guidelines or our comments. That takes up most of the time: say two to three or more times the same to a user till he gets it. Or till he finally does what you asked him. (And is not a question of us saying/asking it the wrong way.) -- Rudy Gevaert[EMAIL PROTECTED] Web pagehttp://www.webworm.org GNU/Linux for schools http://www.nongnu.org/glms Savannah hacker http://savannah.gnu.org ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
Re: [Savannah-hackers] Re: What's up?
Nic said: > It's not a bad system. I'm not critising the savannah code or the > marvellous work you and all the other savannah hackers have done. But > there is room for improvement. As a fledgling savannah hacker > (without a lot of time) I feel the need for more tools to monitor the > situation. With such tools I would feel confident enough that I could > manage savannah on my own for a week, even with my limited time. Rudt replied: > Sorry I can't agree with that, or it could be that I don't get what > your are saying. > > To administrate (moderation, support requests, bugtracker) Savannah we > have all the current tools. > > The administration in itself is not a big problem. We have may not > forget that we are dealing with people. > > All moderation done could be done easily if the people would read our > guidelines or our comments. > > That takes up most of the time: say two to three or more times the > same to a user till he gets it. Or till he finally does what you > asked him. > > (And is not a question of us saying/asking it the wrong way.) But that's users isn't it. They're like that. The reason I'm talking about the tools is that I don't find them very usable. All the information is there... but I have to do quite a lot to get at it. I have to keep going to the site and clicking on stuff and selecting things from drop downs and so forth It doesn't help that I'm rarely logged on to subversions and that my email link is quite slow. Nic ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
Re: [Savannah-hackers] Re: What's up?
On Fri, Sep 05, 2003 at 09:33:46PM +0100, Nic wrote: > But that's users isn't it. They're like that. Luckely yes :) otherwise it would be boring :) > The reason I'm talking about the tools is that I don't find them very > usable. All the information is there... but I have to do quite a lot > to get at it. I have to keep going to the site and clicking on stuff > and selecting things from drop downs and so forth > > It doesn't help that I'm rarely logged on to subversions and that my > email link is quite slow. Bwa. Yes I would prefer also a tool handle the whole registration proces from console or from the web, but I don't think it is a priority :) -- Rudy Gevaert[EMAIL PROTECTED] Web pagehttp://www.webworm.org GNU/Linux for schools http://www.nongnu.org/glms Savannah hacker http://savannah.gnu.org ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
Re: [Savannah-hackers] Re: What's up?
> More people helping savannah means less work for all of us and more > and larger loads. It can't be a bad thing. What could help is some people only answering support requests. That wouldn't be much work and wouldn't require much time from us. Ok. How about if I continue sending people your way, and you can select a few and teach them to handle support requests? Yes. This is what takes the time. I think there's a clear separation between people who are dealing with technical issues with the savannah environment (ie: support requests, bugs, sysadmin issues) and people who are moderating new projects. That is a good idea. They should be considered two separate activities, though some people could be part of both. Loic, what do you think? It's easier to have a good staff of 3/4 persons that are here for a whole year than having a beginner staff of 10 persons that are here for 1 month. So having too many unexperienced people can be a bad thing. I tell them that for savannah we are looking for people who are willing to commit to helping for at least a year. ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
Re: [Savannah-hackers] Re: What's up?
On Sat, Sep 06, 2003 at 01:07:15PM -0400, Richard Stallman wrote: > > Ok. How about if I continue sending people your way, and you can > select a few and teach them to handle support requests? Fine. Please do so. -- Rudy Gevaert[EMAIL PROTECTED] Web pagehttp://www.webworm.org GNU/Linux for schools http://www.nongnu.org/glms Savannah hacker http://savannah.gnu.org ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
Re: [Savannah-hackers] Re: What's up?
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Mathieu Roy <[EMAIL PROTECTED]> writes: > I do not think we need someone else right now. We're at least, > including Nic and Vincent, 4 persons, and that's perfectly enough. > In the past, we were 3 or 2 and we had lesser useful tools and it's > was still working fine. > (I do not mention Loic and Jaime because they have enough work to do > with EUCD, courses and are not really active on Savannah - which is > not a problem) Plus there are us the lurkers who once in a blue moon step in to help. ;-) > So in the current state of thing, if people want to help savannah, it > should help the sysadmins. I agree. Greetings, - -- Hugo Gayosso -BEGIN PGP SIGNATURE- Version: GnuPG v1.2.2 (GNU/Linux) iD8DBQE/Zmp/MNObVRBZveYRAhMEAJ0Y9miWU2du3rZZ02Ap8tby/018hwCcDOvJ RiBLK85GFrKKleAZ1IcDI48= =OB44 -END PGP SIGNATURE- ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
Re: [Savannah-hackers] Re: What's up?
Have you got an efficient interface to RT for deleting spam tickets? Paul Fisher wrote one that works in Emacs asynchronously, but apparently has not provided it to all the people who need it. ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
Re: [Savannah-hackers] Re: What's up?
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Richard Stallman <[EMAIL PROTECTED]> writes: > Have you got an efficient interface to RT for deleting spam tickets? > Paul Fisher wrote one that works in Emacs asynchronously, but > apparently has not provided it to all the people who need it. No, I have never used RT (I know what it is, though). - -- Hugo Gayosso -BEGIN PGP SIGNATURE- Version: GnuPG v1.2.2 (GNU/Linux) iD8DBQE/aok4MNObVRBZveYRAnPaAJ9tQLiKDjGbIgVVr3yqwJd2AJQuaACeIgtM tjxu1cCMhnDtc6vARMiRyi4= =Z3mm -END PGP SIGNATURE- ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
