Re: [Savannah-hackers] Re: What's up?
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Richard Stallman [EMAIL PROTECTED] writes: Have you got an efficient interface to RT for deleting spam tickets? Paul Fisher wrote one that works in Emacs asynchronously, but apparently has not provided it to all the people who need it. No, I have never used RT (I know what it is, though). - -- Hugo Gayosso -BEGIN PGP SIGNATURE- Version: GnuPG v1.2.2 (GNU/Linux) iD8DBQE/aok4MNObVRBZveYRAnPaAJ9tQLiKDjGbIgVVr3yqwJd2AJQuaACeIgtM tjxu1cCMhnDtc6vARMiRyi4= =Z3mm -END PGP SIGNATURE- ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
Re: [Savannah-hackers] Re: What's up?
Have you got an efficient interface to RT for deleting spam tickets? Paul Fisher wrote one that works in Emacs asynchronously, but apparently has not provided it to all the people who need it. ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
Re: [Savannah-hackers] Re: What's up?
More people helping savannah means less work for all of us and more and larger loads. It can't be a bad thing. What could help is some people only answering support requests. That wouldn't be much work and wouldn't require much time from us. Ok. How about if I continue sending people your way, and you can select a few and teach them to handle support requests? Yes. This is what takes the time. I think there's a clear separation between people who are dealing with technical issues with the savannah environment (ie: support requests, bugs, sysadmin issues) and people who are moderating new projects. That is a good idea. They should be considered two separate activities, though some people could be part of both. Loic, what do you think? It's easier to have a good staff of 3/4 persons that are here for a whole year than having a beginner staff of 10 persons that are here for 1 month. So having too many unexperienced people can be a bad thing. I tell them that for savannah we are looking for people who are willing to commit to helping for at least a year. ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
Re: [Savannah-hackers] Re: What's up?
On Sat, Sep 06, 2003 at 01:07:15PM -0400, Richard Stallman wrote: Ok. How about if I continue sending people your way, and you can select a few and teach them to handle support requests? Fine. Please do so. -- Rudy Gevaert[EMAIL PROTECTED] Web pagehttp://www.webworm.org GNU/Linux for schools http://www.nongnu.org/glms Savannah hacker http://savannah.gnu.org ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
Re: [Savannah-hackers] Re: What's up?
I'll add the following to the discussion. I think 3/4 people are needed to do the moderation, everyone gets a go once a month then. I would also like to do more work on savannah (coding) but this can't be done because I do not yet have enough experience with the code (this because I didn't have time to look at it yet). Now we are with 2 fully available people to do the moderation. Jaime and Loic can help us from time to time but they aren't always available. We should look for somebody else to help us do moderation and then train him. It takes at least one month to train him/her. It took me that time to get the hang of it, but it takes at least 3 months (I think) to be confident enough. The most important point is that it him/her is willing to commit his/her time for a long period. Finally I can add: I will try to do my masters thesis on Savannah. If I may from my university and if I can find a promotor (this will be the hardest part). This would officially start next year in September. The best way for me to be able to do my thesis on Savannah is when I can propose some scientificly subjects about it to my promotor. I can't say: I'll do the moderation for a year, fix bugs and respond to support requests. They won't make it :) So if anybody has some ideas, just let me know. I don't know if I could get the official support of the FSF for this. But maybe it could help... -- Rudy Gevaert[EMAIL PROTECTED] Web pagehttp://www.webworm.org GNU/Linux for schools http://www.nongnu.org/glms Savannah hacker http://savannah.gnu.org ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
Re: [Savannah-hackers] Re: What's up?
On Thu, Sep 04, 2003 at 11:01:45PM +0100, Nic wrote: More people helping savannah means less work for all of us and more and larger loads. It can't be a bad thing. What could help is some people only answering support requests. That wouldn't be much work and wouldn't require much time from us. The moderation of projects should only be for a couple of people as it is a hudge responsibility. See my other mail for that. I agree with that. But maintaining the GNU machines is a much more delicate job than maintaining savannah. The GNU machines have real walking and talking users that they must serve, as well as projects like savannah. Trust is therefore extreemly important. I think running and maintainning Savannah is at least even delicate. Hosted Projects: 1,851 - 247 GNU - 1,573 non-GNU - 31 www.gnu.org Registered Users: 20,017 Of course not everybody that is registered or registered a project uses Savannah. But it wouldn't be fun if Savannah would go down and all those users would would start complaining... I can already see it on Slashdot: Savannah goes down and takes X projects down with them. - Some hardware. One year ago, I noticed that before the end of this year we were probably running out of disk space. To face the situation, I sent a bunch of mails and I moved some rather unused data to a temporary location. Since then, I never received any answer about that and know we're going to run out of disk space soon or later. I agree with this as well. In the short term an extra disc or two wouldn't go amiss. Like I said, we are still waiting for an answers of that... It's a terrible risk Mathieu, to run a system with this few people. If you were taken ill now could Rudy take over? No, he's busy with his exams. Could I take over? No, I just don't have that kind of time. I do think Loic or Jaime could jump in. I could too, but only half an hour a day. This is enough to do 'some' moderation, but I see your point. It's not a bad system. I'm not critising the savannah code or the marvellous work you and all the other savannah hackers have done. But there is room for improvement. As a fledgling savannah hacker (without a lot of time) I feel the need for more tools to monitor the situation. With such tools I would feel confident enough that I could manage savannah on my own for a week, even with my limited time. Sorry I can't agree with that, or it could be that I don't get what your are saying. To administrate (moderation, support requests, bugtracker) Savannah we have all the current tools. The administration in itself is not a big problem. We have may not forget that we are dealing with people. All moderation done could be done easily if the people would read our guidelines or our comments. That takes up most of the time: say two to three or more times the same to a user till he gets it. Or till he finally does what you asked him. (And is not a question of us saying/asking it the wrong way.) -- Rudy Gevaert[EMAIL PROTECTED] Web pagehttp://www.webworm.org GNU/Linux for schools http://www.nongnu.org/glms Savannah hacker http://savannah.gnu.org ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
Re: [Savannah-hackers] Re: What's up?
Nic said: It's not a bad system. I'm not critising the savannah code or the marvellous work you and all the other savannah hackers have done. But there is room for improvement. As a fledgling savannah hacker (without a lot of time) I feel the need for more tools to monitor the situation. With such tools I would feel confident enough that I could manage savannah on my own for a week, even with my limited time. Rudt replied: Sorry I can't agree with that, or it could be that I don't get what your are saying. To administrate (moderation, support requests, bugtracker) Savannah we have all the current tools. The administration in itself is not a big problem. We have may not forget that we are dealing with people. All moderation done could be done easily if the people would read our guidelines or our comments. That takes up most of the time: say two to three or more times the same to a user till he gets it. Or till he finally does what you asked him. (And is not a question of us saying/asking it the wrong way.) But that's users isn't it. They're like that. The reason I'm talking about the tools is that I don't find them very usable. All the information is there... but I have to do quite a lot to get at it. I have to keep going to the site and clicking on stuff and selecting things from drop downs and so forth It doesn't help that I'm rarely logged on to subversions and that my email link is quite slow. Nic ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
Re: [Savannah-hackers] Re: What's up?
On Fri, Sep 05, 2003 at 09:33:46PM +0100, Nic wrote: But that's users isn't it. They're like that. Luckely yes :) otherwise it would be boring :) The reason I'm talking about the tools is that I don't find them very usable. All the information is there... but I have to do quite a lot to get at it. I have to keep going to the site and clicking on stuff and selecting things from drop downs and so forth It doesn't help that I'm rarely logged on to subversions and that my email link is quite slow. Bwa. Yes I would prefer also a tool handle the whole registration proces from console or from the web, but I don't think it is a priority :) -- Rudy Gevaert[EMAIL PROTECTED] Web pagehttp://www.webworm.org GNU/Linux for schools http://www.nongnu.org/glms Savannah hacker http://savannah.gnu.org ___ Savannah-hackers mailing list [EMAIL PROTECTED] http://mail.gnu.org/mailman/listinfo/savannah-hackers
