LO destroyed envelopes
Hi All, Can you guys tell if this is finger pointing or if this really is not a Libre Office problem? https://bugs.freedesktop.org/show_bug.cgi?id=42327 Many thanks, -T
Re: LO destroyed envelopes
On 06/25/2013 12:07 PM, Todd And Margo Chester wrote: Hi All, Can you guys tell if this is finger pointing or if this really is not a Libre Office problem? https://bugs.freedesktop.org/show_bug.cgi?id=42327 Many thanks, -T Having had my fair share of odd behavior with CUPS, I would lean toward that as the culprit. There are several different filters that get used depending on the mime type provided. For instance, on SL 5, texttopaps did very bad things, causing me to force texttops for text/plain processing. Some of these filters have been known to double-rotate, which might be what you are experiencing. It might also be worth skimming through the ppd for the printer to see if the paper definitions or orientation are wrong. If the ppd contains a page orientation, and the program specifies a rotation, this can also lead to incorrect orientation. -Mark -- Mr. Mark V. Stodola Senior Control Systems Engineer National Electrostatics Corp. P.O. Box 620310 Middleton, WI 53562-0310 USA Phone: (608) 831-7600 Fax: (608) 831-9591
Re: LO destroyed envelopes
On 06/25/2013 10:40 AM, Mark Stodola wrote: On 06/25/2013 12:07 PM, Todd And Margo Chester wrote: Hi All, Can you guys tell if this is finger pointing or if this really is not a Libre Office problem? https://bugs.freedesktop.org/show_bug.cgi?id=42327 Many thanks, -T Having had my fair share of odd behavior with CUPS, I would lean toward that as the culprit. There are several different filters that get used depending on the mime type provided. For instance, on SL 5, texttopaps did very bad things, causing me to force texttops for text/plain processing. Some of these filters have been known to double-rotate, which might be what you are experiencing. It might also be worth skimming through the ppd for the printer to see if the paper definitions or orientation are wrong. If the ppd contains a page orientation, and the program specifies a rotation, this can also lead to incorrect orientation. -Mark Hi Mark, The frustrating thing is that I have no problems printing from anything else. I can print an envelope just fine from Wine/Word Pro, which also uses CUPS. Other programs, portrait or landscape, print just as it is told. Anyway, I opened up the following with Red Hat: https://bugzilla.redhat.com/show_bug.cgi?id=977976 Maybe, someday, I will be able to print an envelope through LO. Thank you for your response. -T
Re: LO destroyed envelopes
On 06/25/2013 01:21 PM, Todd And Margo Chester wrote: On 06/25/2013 10:40 AM, Mark Stodola wrote: On 06/25/2013 12:07 PM, Todd And Margo Chester wrote: Hi All, Can you guys tell if this is finger pointing or if this really is not a Libre Office problem? https://bugs.freedesktop.org/show_bug.cgi?id=42327 Many thanks, -T Having had my fair share of odd behavior with CUPS, I would lean toward that as the culprit. There are several different filters that get used depending on the mime type provided. For instance, on SL 5, texttopaps did very bad things, causing me to force texttops for text/plain processing. Some of these filters have been known to double-rotate, which might be what you are experiencing. It might also be worth skimming through the ppd for the printer to see if the paper definitions or orientation are wrong. If the ppd contains a page orientation, and the program specifies a rotation, this can also lead to incorrect orientation. -Mark Hi Mark, The frustrating thing is that I have no problems printing from anything else. I can print an envelope just fine from Wine/Word Pro, which also uses CUPS. Other programs, portrait or landscape, print just as it is told. Anyway, I opened up the following with Red Hat: https://bugzilla.redhat.com/show_bug.cgi?id=977976 Maybe, someday, I will be able to print an envelope through LO. Thank you for your response. -T If you have the time and patience, you can look into turning up the debug/log level of cups to see what is going on between the programs. You can also intercept the print queue contents by leaving the spool enabled but the printer disabled. With enough poking, you should be able to pin down where the problem exists. I am guessing (not sure) that most word processors generate postscript and send it to CUPS. You can compare the postscript generated in the spool from each of your programs to see how they differ. It may be worth while to open the postscript in a text editor to see if there is other meta-data that could be affecting the outcome as well. -Mark -- Mr. Mark V. Stodola Senior Control Systems Engineer National Electrostatics Corp. P.O. Box 620310 Middleton, WI 53562-0310 USA Phone: (608) 831-7600 Fax: (608) 831-9591
Re: LO destroyed envelopes
This may be obvious and obnoxious but I've dealt with similar printer problems by printing to a pdf then printing the pdf. The only thing good to say about it is you don't have to look at the ppd's. Joe On 06/25/2013 02:06 PM, Mark Stodola wrote: On 06/25/2013 01:21 PM, Todd And Margo Chester wrote: On 06/25/2013 10:40 AM, Mark Stodola wrote: On 06/25/2013 12:07 PM, Todd And Margo Chester wrote: Hi All, Can you guys tell if this is finger pointing or if this really is not a Libre Office problem? https://bugs.freedesktop.org/show_bug.cgi?id=42327 Many thanks, -T Having had my fair share of odd behavior with CUPS, I would lean toward that as the culprit. There are several different filters that get used depending on the mime type provided. For instance, on SL 5, texttopaps did very bad things, causing me to force texttops for text/plain processing. Some of these filters have been known to double-rotate, which might be what you are experiencing. It might also be worth skimming through the ppd for the printer to see if the paper definitions or orientation are wrong. If the ppd contains a page orientation, and the program specifies a rotation, this can also lead to incorrect orientation. -Mark Hi Mark, The frustrating thing is that I have no problems printing from anything else. I can print an envelope just fine from Wine/Word Pro, which also uses CUPS. Other programs, portrait or landscape, print just as it is told. Anyway, I opened up the following with Red Hat: https://bugzilla.redhat.com/show_bug.cgi?id=977976 Maybe, someday, I will be able to print an envelope through LO. Thank you for your response. -T If you have the time and patience, you can look into turning up the debug/log level of cups to see what is going on between the programs. You can also intercept the print queue contents by leaving the spool enabled but the printer disabled. With enough poking, you should be able to pin down where the problem exists. I am guessing (not sure) that most word processors generate postscript and send it to CUPS. You can compare the postscript generated in the spool from each of your programs to see how they differ. It may be worth while to open the postscript in a text editor to see if there is other meta-data that could be affecting the outcome as well. -Mark
Re: LO destroyed envelopes
Ok as some one who doesn't deal with desktops any more but did more than a decade ago, and did deal with these types of problems I cups, I have a questions. What printer driver are you using and what is the model of the printer? It makes a massive difference to the question.Further more the cups server do you have the web interface enabled?If so what are the available settings for the printer?Finally and most important what is the model of the printer?P.S. Before you answer these questions here have you asked them on the cups mailing list or the libero office list? If not this is a general mailing list about the over all distribution of the OS and may not be the right place to ask an application implementation specific question.-- Sent from my HP Pre3On Jun 25, 2013 8:53 PM, Joseph Areeda newsre...@areeda.com wrote: This may be obvious and obnoxious but I've dealt with similar printer problems by printing to a pdf then printing the pdf. The only thing good to say about it is you don't have to look at the ppd's. Joe On 06/25/2013 02:06 PM, Mark Stodola wrote: On 06/25/2013 01:21 PM, Todd And Margo Chester wrote: On 06/25/2013 10:40 AM, Mark Stodola wrote: On 06/25/2013 12:07 PM, Todd And Margo Chester wrote: Hi All, Can you guys tell if this is finger pointing or if this really is not a Libre Office problem? https://bugs.freedesktop.org/show_bug.cgi?id=42327 Many thanks, -T Having had my fair share of odd behavior with CUPS, I would lean toward that as the culprit. There are several different filters that get used depending on the mime type provided. For instance, on SL 5, texttopaps did very bad things, causing me to force texttops for text/plain processing. Some of these filters have been known to double-rotate, which might be what you are experiencing. It might also be worth skimming through the ppd for the printer to see if the paper definitions or orientation are wrong. If the ppd contains a page orientation, and the program specifies a rotation, this can also lead to incorrect orientation. -Mark Hi Mark, The frustrating thing is that I have no problems printing from anything else. I can print an envelope just fine from Wine/Word Pro, which also uses CUPS. Other programs, portrait or landscape, print just as it is told. Anyway, I opened up the following with Red Hat: https://bugzilla.redhat.com/show_bug.cgi?id=977976 Maybe, someday, I will be able to print an envelope through LO. Thank you for your response. -T If you have the time and patience, you can look into turning up the debug/log level of cups to see what is going on between the programs. You can also intercept the print queue contents by leaving the spool enabled but the printer disabled. With enough poking, you should be able to pin down where the problem exists. I am guessing (not sure) that most word processors generate postscript and send it to CUPS. You can compare the postscript generated in the spool from each of your programs to see how they differ. It may be worth while to open the postscript in a text editor to see if there is other meta-data that could be affecting the outcome as well. -Mark
Re: LO destroyed envelopes
Hello todd SL, The problem seems with cups printer. Attached are two envelope prints (saved as file). You can check the difference. They are done with the same layouts only driver is different. You can install cups-pdf - Extension for creating pdf-Files with CUPS driver and print using this driver. You will get the output you needed. This driver produces correct print out with LO. ArK On Tue, 2013-06-25 at 10:07 -0700, Todd And Margo Chester wrote: Hi All, Can you guys tell if this is finger pointing or if this really is not a Libre Office problem? https://bugs.freedesktop.org/show_bug.cgi?id=42327 Many thanks, -T env.pdf Description: Adobe PDF document env_cups-PDF.pdf Description: Adobe PDF document
