Re: Problem with sending email to Yahoo, MSN, Hotmail and AOL accounts

2015-09-24 Thread Jerry Malcolm 

Hi, Marc,

I have had many problems with gmail, yahoo, hotmail, etc bouncing my 
emails.  To say they are picky is an understatement.  If there is ANY 
problem with the structure of your email and/or your email setup, 
domain, dns, server IP address, and a bunch of other things , they are 
going to bounce it (with zero useful info to explain why). They also 
bounce according to how many emails you've sent depending on how 
'spammy' they think the email is.  They may let a few in. But if you 
send 20 'suspect' emails in a day, they'll start bouncing for a day or 
so, then let it start passing thru again.


I have found that the best solution is to make sure your emails and 
everything related to your outbound server are all completely clean 
according to spam analysis criteria.  A good place to start is 
mail-tester.com    Go to the web site and 
they'll give you a temp email address that you can send an email to.  
After you send it, click the link to analyze the mail.  They will grade 
your email including the sending server parameters and tell you how 
'good' your email is.  With detailed explanations of what is wrong.  My 
initial score was pretty bad.  It took some time and was a royal pain to 
fix all of the issues.  But I finally got the coveted 100% grade.  It 
appears gmail and others are finally happy with me and are letting my 
emails thru.


Jerry

On 9/23/2015 11:32 PM, Marc Chamberlin wrote:
Hi, I am running James 2.3.2 on a Linux (openSuSE 12.3) and recently 
encountered a problem that I am unable to resolve. I use the maillist 
mailet to manage a mail list for a number of users and now all emails 
being sent by the users to accounts at AOL, Yahoo, MSN, GMail, and 
Hotmail are bouncing. This is something new and I have not made any 
changes to James's configuration for a very long time. I have checked 
forward checking on reverse DNS look ups both via dig and on several 
different DNS checking websites and that is working correctly. The log 
files don't give me much help as far as I can decipher them, the 
mailet logs just indicate that there was a problem such as -


23/09/15 16:03:20 INFO  James.Mailet: RemoteDelivery: Exception 
delivering message (Mail1442594207467-7122-!518000-to-hotmail.com) - 
[EOF]
23/09/15 16:03:20 INFO  James.Mailet: RemoteDelivery: Temporary 
exception delivering mail (Mail1442594207467-7122-!518000-to-hotmail.com:
23/09/15 16:03:20 INFO  James.Mailet: RemoteDelivery: Bouncing message 
Mail1442594207467-7122-!518000-to-hotmail.com after 25 retries
23/09/15 16:03:20 INFO  James.Mailet: RemoteDelivery: Attempting 
delivery of Mail1442594207467-7122-!518000-to-msn.com to host 
mx4.hotmail.com. at 65.55.37.120 for addresses [some...@msn.com, 
someonee...@msn.com]


This log response varies a bit depending on the exact mail server that 
was the target of the email but looks similar enough to make me think 
all these failures are related.


I cannot make much sense out of what is stored in the other log files 
that relate to this particular problem though I do see a LOT of 
exceptions being reported with stack walkback traces. I admit I do not 
know enough about these log files to be able to make any sort of 
correlation between the errors I see in the mailet log files and these 
other errors being reported in other log files. So I am out of my 
depths, any kind guru want to help me resolve this?


Thanks in advance..Marc...




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Re: Problem with sending email to Yahoo, MSN, Hotmail and AOL accounts

2015-09-24 Thread Marc Chamberlin 
Thanks Jerry for taking the time to reply, much appreciated! I ran the 
tests at mail-tester.com and of course that has lead me to come back 
here and ask for further help! It appears I have a couple of serious 
issues and a couple of minor ones, but I have not found any joy in 
solving all of them by searching on the internet. The SpamAssassin 
reported the following -


-1.539FSL_HELO_BARE_IP_2IP used in the HELO request
The hostname should be a domain name, not an IP address

-0.001MSGID_FROM_MTA_HEADERMessage-Id was added by a relay

which I don't know how to solve. The Authentication tests reported -

 Your message is not signed with DKIM
DomainKeys Identified Mail (DKIM) is a method for associating a domain 
name to an email message, thereby allowing a person, role, or 
organization to claim some responsibility for the message.


I found the JDKIM project for the Apache James server but I am unable to 
find any instructions on how to install, configure and use it! Does 
anyone have a good pointer to documentation? I read everything I could 
find on the Apache web site but only found a couple of bits and pieces 
of info, nothing I could grok however. Will it even work with my version 
of James - 2.3.2?


There was one other minor problem reporting that I do not have a DMARC 
record. But I think I understand how to solve that issue (by adding a 
TXT RR record to my DNS server) once I get DKIM working...


Thanks again in advance for helping me find a way out of these 
woodsMarc...



 On 09/24/2015 02:27 PM, Jerry Malcolm wrote:

Hi, Marc,

I have had many problems with gmail, yahoo, hotmail, etc bouncing my 
emails.  To say they are picky is an understatement.  If there is ANY 
problem with the structure of your email and/or your email setup, 
domain, dns, server IP address, and a bunch of other things , they are 
going to bounce it (with zero useful info to explain why). They also 
bounce according to how many emails you've sent depending on how 
'spammy' they think the email is.  They may let a few in. But if you 
send 20 'suspect' emails in a day, they'll start bouncing for a day or 
so, then let it start passing thru again.


I have found that the best solution is to make sure your emails and 
everything related to your outbound server are all completely clean 
according to spam analysis criteria.  A good place to start is 
mail-tester.com    Go to the web site and 
they'll give you a temp email address that you can send an email to.  
After you send it, click the link to analyze the mail.  They will 
grade your email including the sending server parameters and tell you 
how 'good' your email is.  With detailed explanations of what is 
wrong.  My initial score was pretty bad. It took some time and was a 
royal pain to fix all of the issues. But I finally got the coveted 
100% grade.  It appears gmail and others are finally happy with me and 
are letting my emails thru.


Jerry

On 9/23/2015 11:32 PM, Marc Chamberlin wrote:
Hi, I am running James 2.3.2 on a Linux (openSuSE 12.3) and recently 
encountered a problem that I am unable to resolve. I use the maillist 
mailet to manage a mail list for a number of users and now all emails 
being sent by the users to accounts at AOL, Yahoo, MSN, GMail, and 
Hotmail are bouncing. This is something new and I have not made any 
changes to James's configuration for a very long time. I have checked 
forward checking on reverse DNS look ups both via dig and on several 
different DNS checking websites and that is working correctly. The 
log files don't give me much help as far as I can decipher them, the 
mailet logs just indicate that there was a problem such as -


23/09/15 16:03:20 INFO  James.Mailet: RemoteDelivery: Exception 
delivering message (Mail1442594207467-7122-!518000-to-hotmail.com) - 
[EOF]
23/09/15 16:03:20 INFO  James.Mailet: RemoteDelivery: Temporary 
exception delivering mail 
(Mail1442594207467-7122-!518000-to-hotmail.com:
23/09/15 16:03:20 INFO  James.Mailet: RemoteDelivery: Bouncing 
message Mail1442594207467-7122-!518000-to-hotmail.com after 25 retries
23/09/15 16:03:20 INFO  James.Mailet: RemoteDelivery: Attempting 
delivery of Mail1442594207467-7122-!518000-to-msn.com to host 
mx4.hotmail.com. at 65.55.37.120 for addresses [some...@msn.com, 
someonee...@msn.com]


This log response varies a bit depending on the exact mail server 
that was the target of the email but looks similar enough to make me 
think all these failures are related.


I cannot make much sense out of what is stored in the other log files 
that relate to this particular problem though I do see a LOT of 
exceptions being reported with stack walkback traces. I admit I do 
not know enough about these log files to be able to make any sort of 
correlation between the errors I see in the mailet log files and 
these other errors being reported in other log files. So I am out of 
my depths, any kind guru want

Problem with sending email to Yahoo, MSN, Hotmail and AOL accounts

2015-09-23 Thread Marc Chamberlin 
Hi, I am running James 2.3.2 on a Linux (openSuSE 12.3) and recently 
encountered a problem that I am unable to resolve. I use the maillist 
mailet to manage a mail list for a number of users and now all emails 
being sent by the users to accounts at AOL, Yahoo, MSN, GMail, and 
Hotmail are bouncing. This is something new and I have not made any 
changes to James's configuration for a very long time. I have checked 
forward checking on reverse DNS look ups both via dig and on several 
different DNS checking websites and that is working correctly. The log 
files don't give me much help as far as I can decipher them, the mailet 
logs just indicate that there was a problem such as -


23/09/15 16:03:20 INFO  James.Mailet: RemoteDelivery: Exception 
delivering message (Mail1442594207467-7122-!518000-to-hotmail.com) - [EOF]
23/09/15 16:03:20 INFO  James.Mailet: RemoteDelivery: Temporary 
exception delivering mail (Mail1442594207467-7122-!518000-to-hotmail.com:
23/09/15 16:03:20 INFO  James.Mailet: RemoteDelivery: Bouncing message 
Mail1442594207467-7122-!518000-to-hotmail.com after 25 retries
23/09/15 16:03:20 INFO  James.Mailet: RemoteDelivery: Attempting 
delivery of Mail1442594207467-7122-!518000-to-msn.com to host 
mx4.hotmail.com. at 65.55.37.120 for addresses [some...@msn.com, 
someonee...@msn.com]


This log response varies a bit depending on the exact mail server that 
was the target of the email but looks similar enough to make me think 
all these failures are related.


I cannot make much sense out of what is stored in the other log files 
that relate to this particular problem though I do see a LOT of 
exceptions being reported with stack walkback traces. I admit I do not 
know enough about these log files to be able to make any sort of 
correlation between the errors I see in the mailet log files and these 
other errors being reported in other log files. So I am out of my 
depths, any kind guru want to help me resolve this?


Thanks in advance..Marc...

--
"The Truth is out there" - Spooky


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