Re: [sipx-users] Can't retrieve parked calls on 4.4.0-418

2012-10-30 Thread Tony Graziano
Actually I am seeing this with the last update in a couple of instances
too. Servers have been sent profile and rebooted, so i will work on a call
trace and submit a jira when i have tracked it down.

On Mon, Oct 29, 2012 at 7:26 PM, Alan Worstell aworst...@a-1networks.comwrote:

  No problem, ITSP is bandwidth.com, but the problem seems to have
 resolved itself now.

 Thanks,

 Alan Worstell
 A1 Networks - Systems Administrator
 VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
 (707)570-2021 x204
 For support issues please email supp...@a-1networks.com or call 707-703-1050

 On 10/29/12 4:19 PM, Michael Picher wrote:

 Sorry to keep asking questions...Who's the ITSP?

 On Monday, October 29, 2012, Alan Worstell wrote:

  Hi Mike,
 This was with two Polycom Sp560s, sip 3.2.6 and bootrom 4.1.2
 Calls are coming into the system over a sip trunk through the sipXbridge.
 In reply to the other poster, I had pushed the config to the server and
 rebooted, and the problem persisted.

 Thanks,

 Alan Worstell
 A1 Networks - Systems Administrator
 VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
 (707)570-2021 x204
 For support issues please email supp...@a-1networks.com or call 707-703-1050

 On 10/27/12 2:33 AM, Michael Picher wrote:

 Hi Alan,

  You'll be better served if you describe what type of phone you are
 attempting this with and what firmware revision.

  Also, please make sure to note how the call is coming into the system
 (gateway (and firmware version), or sipXbridge, or sbc).

  Thanks,
   Mike

 On Fri, Oct 26, 2012 at 6:12 PM, Alan Worstell aworst...@a-1networks.com
  wrote:

 Hello,
 I have set up call parking on 4.4.0-418, and can send calls to be
 parked, the caller hears the hold music. However, when I attempt to
 answer the call by dialing *4 and then the park extension, the hold
 music cuts out for a second for the parked call, and then comes right
 back, and the phone I attempt to retrieve the call on just has dead air.
 Any recommendations?

 Thanks,

 --
 Alan Worstell
 A1 Networks - Systems Administrator
 VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
 (707)570-2021 x204 %28707%29570-2021%20x204
 For support issues please email supp...@a-1networks.com or call
 707-703-1050

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 --
 Michael Picher, Director of Technical Services
 eZuce, Inc.

 300 Brickstone Square

 Suite 201

 Andover, MA. 01810
  O.978-296-1005 X2015
 M.207-956-0262
 @mpicher http://twitter.com/mpicher
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 www.ezuce.com


 
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 those who don't.



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Re: [sipx-users] Can't retrieve parked calls on 4.4.0-418

2012-10-29 Thread Alan Worstell

Hi Mike,
This was with two Polycom Sp560s, sip 3.2.6 and bootrom 4.1.2
Calls are coming into the system over a sip trunk through the sipXbridge.
In reply to the other poster, I had pushed the config to the server and 
rebooted, and the problem persisted.


Thanks,

Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
(707)570-2021 x204
For support issues please email supp...@a-1networks.com or call 707-703-1050

On 10/27/12 2:33 AM, Michael Picher wrote:

Hi Alan,

You'll be better served if you describe what type of phone you are 
attempting this with and what firmware revision.


Also, please make sure to note how the call is coming into the system 
(gateway (and firmware version), or sipXbridge, or sbc).


Thanks,
  Mike

On Fri, Oct 26, 2012 at 6:12 PM, Alan Worstell 
aworst...@a-1networks.com mailto:aworst...@a-1networks.com wrote:


Hello,
I have set up call parking on 4.4.0-418, and can send calls to be
parked, the caller hears the hold music. However, when I attempt to
answer the call by dialing *4 and then the park extension, the hold
music cuts out for a second for the parked call, and then comes right
back, and the phone I attempt to retrieve the call on just has
dead air.
Any recommendations?

Thanks,

--
Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
(707)570-2021 x204 tel:%28707%29570-2021%20x204
For support issues please email supp...@a-1networks.com
mailto:supp...@a-1networks.com or call 707-703-1050
tel:707-703-1050

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--
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eZuce, Inc.

300 Brickstone Square

Suite 201

Andover, MA. 01810

O.978-296-1005 X2015
M.207-956-0262
@mpicher http://twitter.com/mpicher
linkedin http://www.linkedin.com/profile/view?id=35504760trk=tab_pro
www.ezuce.com http://www.ezuce.com


There are 10 kinds of people in the world, those who understand binary 
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Re: [sipx-users] Can't retrieve parked calls on 4.4.0-418

2012-10-29 Thread Alan Worstell

Strangely, this is now just working without changing anything.

Thanks,

Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
(707)570-2021 x204
For support issues please email supp...@a-1networks.com or call 707-703-1050

On 10/29/12 4:05 PM, Alan Worstell wrote:

Hi Mike,
This was with two Polycom Sp560s, sip 3.2.6 and bootrom 4.1.2
Calls are coming into the system over a sip trunk through the sipXbridge.
In reply to the other poster, I had pushed the config to the server 
and rebooted, and the problem persisted.


Thanks,
Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
(707)570-2021 x204
For support issues please emailsupp...@a-1networks.com  or call 707-703-1050
On 10/27/12 2:33 AM, Michael Picher wrote:

Hi Alan,

You'll be better served if you describe what type of phone you are 
attempting this with and what firmware revision.


Also, please make sure to note how the call is coming into the system 
(gateway (and firmware version), or sipXbridge, or sbc).


Thanks,
  Mike

On Fri, Oct 26, 2012 at 6:12 PM, Alan Worstell 
aworst...@a-1networks.com mailto:aworst...@a-1networks.com wrote:


Hello,
I have set up call parking on 4.4.0-418, and can send calls to be
parked, the caller hears the hold music. However, when I attempt to
answer the call by dialing *4 and then the park extension, the hold
music cuts out for a second for the parked call, and then comes right
back, and the phone I attempt to retrieve the call on just has
dead air.
Any recommendations?

Thanks,

--
Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
(707)570-2021 x204 tel:%28707%29570-2021%20x204
For support issues please email supp...@a-1networks.com
mailto:supp...@a-1networks.com or call 707-703-1050
tel:707-703-1050

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--
Michael Picher, Director of Technical Services
eZuce, Inc.

300 Brickstone Square

Suite 201

Andover, MA. 01810

O.978-296-1005 X2015
M.207-956-0262
@mpicher http://twitter.com/mpicher
linkedin http://www.linkedin.com/profile/view?id=35504760trk=tab_pro
www.ezuce.com http://www.ezuce.com


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Re: [sipx-users] Can't retrieve parked calls on 4.4.0-418

2012-10-29 Thread Michael Picher
Sorry to keep asking questions...Who's the ITSP?

On Monday, October 29, 2012, Alan Worstell wrote:

  Hi Mike,
 This was with two Polycom Sp560s, sip 3.2.6 and bootrom 4.1.2
 Calls are coming into the system over a sip trunk through the sipXbridge.
 In reply to the other poster, I had pushed the config to the server and
 rebooted, and the problem persisted.

 Thanks,

 Alan Worstell
 A1 Networks - Systems Administrator
 VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
 (707)570-2021 x204
 For support issues please email supp...@a-1networks.com javascript:_e({}, 
 'cvml', 'supp...@a-1networks.com'); or call 707-703-1050

 On 10/27/12 2:33 AM, Michael Picher wrote:

 Hi Alan,

  You'll be better served if you describe what type of phone you are
 attempting this with and what firmware revision.

  Also, please make sure to note how the call is coming into the system
 (gateway (and firmware version), or sipXbridge, or sbc).

  Thanks,
   Mike

 On Fri, Oct 26, 2012 at 6:12 PM, Alan Worstell 
 aworst...@a-1networks.comjavascript:_e({}, 'cvml', 
 'aworst...@a-1networks.com');
  wrote:

 Hello,
 I have set up call parking on 4.4.0-418, and can send calls to be
 parked, the caller hears the hold music. However, when I attempt to
 answer the call by dialing *4 and then the park extension, the hold
 music cuts out for a second for the parked call, and then comes right
 back, and the phone I attempt to retrieve the call on just has dead air.
 Any recommendations?

 Thanks,

 --
 Alan Worstell
 A1 Networks - Systems Administrator
 VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
 (707)570-2021 x204
 For support issues please email supp...@a-1networks.comjavascript:_e({}, 
 'cvml', 'supp...@a-1networks.com');or call
 707-703-1050

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  --
 Michael Picher, Director of Technical Services
 eZuce, Inc.

 300 Brickstone Square

 Suite 201

 Andover, MA. 01810
  O.978-296-1005 X2015
 M.207-956-0262
 @mpicher http://twitter.com/mpicher
 linkedin http://www.linkedin.com/profile/view?id=35504760trk=tab_pro
 www.ezuce.com


 
 There are 10 kinds of people in the world, those who understand binary and
 those who don't.



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 'cvml', 'sipx-users@list.sipfoundry.org');
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-- 
Michael Picher, Director of Technical Services
eZuce, Inc.

300 Brickstone Square

Suite 201

Andover, MA. 01810
O.978-296-1005 X2015
M.207-956-0262
@mpicher http://twitter.com/mpicher
linkedin http://www.linkedin.com/profile/view?id=35504760trk=tab_pro
www.ezuce.com


There are 10 kinds of people in the world, those who understand binary and
those who don't.
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Re: [sipx-users] Can't retrieve parked calls on 4.4.0-418

2012-10-29 Thread Alan Worstell
No problem, ITSP is bandwidth.com, but the problem seems to have 
resolved itself now.

Thanks,

Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
(707)570-2021 x204
For support issues please email supp...@a-1networks.com or call 707-703-1050

On 10/29/12 4:19 PM, Michael Picher wrote:

Sorry to keep asking questions...Who's the ITSP?

On Monday, October 29, 2012, Alan Worstell wrote:

Hi Mike,
This was with two Polycom Sp560s, sip 3.2.6 and bootrom 4.1.2
Calls are coming into the system over a sip trunk through the
sipXbridge.
In reply to the other poster, I had pushed the config to the
server and rebooted, and the problem persisted.

Thanks,

Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
(707)570-2021 x204
For support issues please emailsupp...@a-1networks.com  javascript:_e({}, 
'cvml', 'supp...@a-1networks.com');  or call 707-703-1050

On 10/27/12 2:33 AM, Michael Picher wrote:

Hi Alan,

You'll be better served if you describe what type of phone you
are attempting this with and what firmware revision.

Also, please make sure to note how the call is coming into the
system (gateway (and firmware version), or sipXbridge, or sbc).

Thanks,
  Mike

On Fri, Oct 26, 2012 at 6:12 PM, Alan Worstell
aworst...@a-1networks.com javascript:_e({}, 'cvml',
'aworst...@a-1networks.com'); wrote:

Hello,
I have set up call parking on 4.4.0-418, and can send calls to be
parked, the caller hears the hold music. However, when I
attempt to
answer the call by dialing *4 and then the park extension,
the hold
music cuts out for a second for the parked call, and then
comes right
back, and the phone I attempt to retrieve the call on just
has dead air.
Any recommendations?

Thanks,

--
Alan Worstell
A1 Networks - Systems Administrator
VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
(707)570-2021 x204 tel:%28707%29570-2021%20x204
For support issues please email supp...@a-1networks.com
javascript:_e({}, 'cvml', 'supp...@a-1networks.com'); or
call 707-703-1050 tel:707-703-1050

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-- 
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eZuce, Inc.

300 Brickstone Square

Suite 201

Andover, MA. 01810

O.978-296-1005 X2015
M.207-956-0262
@mpicher http://twitter.com/mpicher
linkedin
http://www.linkedin.com/profile/view?id=35504760trk=tab_pro
www.ezuce.com http://www.ezuce.com



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binary and those who don't.



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eZuce, Inc.

300 Brickstone Square

Suite 201

Andover, MA. 01810

O.978-296-1005 X2015
M.207-956-0262
@mpicher http://twitter.com/mpicher
linkedin http://www.linkedin.com/profile/view?id=35504760trk=tab_pro
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Re: [sipx-users] Can't retrieve parked calls on 4.4.0-418

2012-10-28 Thread Gerald Drouillard
On 10/26/2012 6:12 PM, Alan Worstell wrote:
 Hello,
 I have set up call parking on 4.4.0-418, and can send calls to be
 parked, the caller hears the hold music. However, when I attempt to
 answer the call by dialing *4 and then the park extension, the hold
 music cuts out for a second for the parked call, and then comes right
 back, and the phone I attempt to retrieve the call on just has dead air.
 Any recommendations?

 Thanks,

Send profiles to the server and then reboot the server.  That worked for 
us in a few cases.

Also, not sure when things went a little astray in the patching, but it 
appears that there were a few resent versions of 4.4 that had issues.  
We have been using patch 22 for about a week now and it seems to be 
working fine.

-- 
Regards
--
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Technology Architect
Drouillard  Associates, Inc.
http://www.Drouillard.biz

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Re: [sipx-users] Can't retrieve parked calls on 4.4.0-418

2012-10-27 Thread Michael Picher
Hi Alan,

You'll be better served if you describe what type of phone you are
attempting this with and what firmware revision.

Also, please make sure to note how the call is coming into the system
(gateway (and firmware version), or sipXbridge, or sbc).

Thanks,
  Mike

On Fri, Oct 26, 2012 at 6:12 PM, Alan Worstell aworst...@a-1networks.comwrote:

 Hello,
 I have set up call parking on 4.4.0-418, and can send calls to be
 parked, the caller hears the hold music. However, when I attempt to
 answer the call by dialing *4 and then the park extension, the hold
 music cuts out for a second for the parked call, and then comes right
 back, and the phone I attempt to retrieve the call on just has dead air.
 Any recommendations?

 Thanks,

 --
 Alan Worstell
 A1 Networks - Systems Administrator
 VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
 (707)570-2021 x204
 For support issues please email supp...@a-1networks.com or call
 707-703-1050

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-- 
Michael Picher, Director of Technical Services
eZuce, Inc.

300 Brickstone Square

Suite 201

Andover, MA. 01810
O.978-296-1005 X2015
M.207-956-0262
@mpicher http://twitter.com/mpicher
linkedin http://www.linkedin.com/profile/view?id=35504760trk=tab_pro
www.ezuce.com


There are 10 kinds of people in the world, those who understand binary and
those who don't.
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