[SLUG] ISP in Sydney? Unwired ?

2006-12-18 Thread hav
Nathan:  I wouldn't want to be you, being the only yank - oh the what
that you shall cop!  ;-0
However, If you're asking around you'll probably be told to ignore
UnWired.  However, if you only operate within Syd or Melb, then its
actually a lot more reliable than most Sydneysiders know.  I think
they've given up advertising so much up there, however this is the
Unwired story as far as I can gather:  They started up in Sydney, and
cover that town however a lot of dropouts gave them a bad name.  Where
I live, Melbourne, they use Nathan Buckley (AFL star) to promote and bc
they had their teething probs up north, they're growing quite well.  I
don't know what else you would use if you don't have a landline - any
comments on it?  I don't know about default ports, but this is what I
know so far.  I'm sharing a landline and don't stray too far outside
the CBD but I'd appreciate any other suggestions?
Henz

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Re: [SLUG] ISP in Sydney? Unwired ?

2006-12-18 Thread john gibbons
I have been using Unwired in Sydney for most of the year. Provided you 
check out reception quality in your area, which you can do via their 
website, it is a good service and about 99.5% reliable.


John.

hav wrote:

Nathan:  I wouldn't want to be you, being the only yank - oh the what
that you shall cop!  ;-0
However, If you're asking around you'll probably be told to ignore
UnWired.  However, if you only operate within Syd or Melb, then its
actually a lot more reliable than most Sydneysiders know.  I think
they've given up advertising so much up there, however this is the
Unwired story as far as I can gather:  They started up in Sydney, and
cover that town however a lot of dropouts gave them a bad name.  Where
I live, Melbourne, they use Nathan Buckley (AFL star) to promote and bc
they had their teething probs up north, they're growing quite well.  I
don't know what else you would use if you don't have a landline - any
comments on it?  I don't know about default ports, but this is what I
know so far.  I'm sharing a landline and don't stray too far outside
the CBD but I'd appreciate any other suggestions?
Henz

  


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Re: [SLUG] ISP in Sydney? Unwired ?

2006-12-18 Thread Rev Simon Rumble
This one time, at band camp, john gibbons wrote:
> I have been using Unwired in Sydney for most of the year. Provided you 
> check out reception quality in your area, which you can do via their 
> website, it is a good service and about 99.5% reliable.

I think this is the key thing about Unwired, and not something they make 
terribly clear in their marketing.  It works well in some areas and very 
very badly in other areas.  My area is supposedly well covered, but I 
was getting modem speeds and >modem latency.

What they also don't make clear is they'll refund your money if you 
can't get it to work acceptably.  So it is an option worth trying out.  

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Re: [SLUG] ISP in Sydney? Unwired ?

2006-12-18 Thread Byron Hillis
When it comes to unwired, I have nothing but negative things to say. I 
would strongly discourage it's use unless you don't mind the following 
features:


- Even though I'm in a good coverage area (Summer Hill), and 
occasionally get the supposed full signal strength (green light), I get 
drop outs regularly for no apparent reason. In addition, the modem 
doesn't recognise that it's dropped out until you actually attempt to 
send packets and then it tries to reconnect. Incredibly annoying.
- You can get good speeds, but the latency is poor. Don't even think 
about any sort of gaming.
- The plans are expensive in comparison to ADSL. In reality, I don't 
think you'll save that much when compared to a similar plan + line rental.

- Support is pretty poor.
- They block outgoing SMTP except to their SMTP servers that are not 
hosted by Unwired, nor are they even in Australia. In addition, this 
server does not support any form of secure connection, which means you 
need to authenticate with your Unwired username and password to send 
mail. Even more annoying is the fact that this SMTP server is 
occasionally listed on SpamCop which means your mail gets blacklisted 
and bounced...fun. I've brought this up with tech. support, but they 
won't make the changes necessary (it appears to be a semi-open relay).
- They selectively shape traffic such as FTP, Bittorrent etc., which as 
Linux users, is a killer. And when I say shape, I mean, they just start 
dropping packets until you get about 95% packet loss.
- And the clincher, once you get capped, you get dropped to 32K speeds, 
which, on an Unwired connection with packet loss, is the equivalent of 
no connection at all. Seriously. To make matters worse, they changed 
this speed from 64K WITHOUT informing their customers, essentially 
changing the contract Terms & Conditions without notice.


It might seem like I'm being overly harsh or perhaps just ranting, but 
everything is the truth. Just head over to the unwired forums or 
whirlpool and you'll see exactly the same stuff.


Byron Hillis


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Re: [SLUG] ISP in Sydney? Unwired ?

2006-12-19 Thread Carlo Sogono

Byron Hillis wrote:
When it comes to unwired, I have nothing but negative things to say. I 
would strongly discourage it's use unless you don't mind the following 
features:


- Even though I'm in a good coverage area (Summer Hill), and 
occasionally get the supposed full signal strength (green light), I get 
drop outs regularly for no apparent reason. In addition, the modem 
doesn't recognise that it's dropped out until you actually attempt to 
send packets and then it tries to reconnect. Incredibly annoying.
- You can get good speeds, but the latency is poor. Don't even think 
about any sort of gaming.
- The plans are expensive in comparison to ADSL. In reality, I don't 
think you'll save that much when compared to a similar plan + line rental.

- Support is pretty poor.
- They block outgoing SMTP except to their SMTP servers that are not 
hosted by Unwired, nor are they even in Australia. In addition, this 
server does not support any form of secure connection, which means you 
need to authenticate with your Unwired username and password to send 
mail. Even more annoying is the fact that this SMTP server is 
occasionally listed on SpamCop which means your mail gets blacklisted 
and bounced...fun. I've brought this up with tech. support, but they 
won't make the changes necessary (it appears to be a semi-open relay).
- They selectively shape traffic such as FTP, Bittorrent etc., which as 
Linux users, is a killer. And when I say shape, I mean, they just start 
dropping packets until you get about 95% packet loss.
- And the clincher, once you get capped, you get dropped to 32K speeds, 
which, on an Unwired connection with packet loss, is the equivalent of 
no connection at all. Seriously. To make matters worse, they changed 
this speed from 64K WITHOUT informing their customers, essentially 
changing the contract Terms & Conditions without notice.


It might seem like I'm being overly harsh or perhaps just ranting, but 
everything is the truth. Just head over to the unwired forums or 
whirlpool and you'll see exactly the same stuff.


Wow I didn't know they had so much crap going on in their network. A 
good friend of mine from Glebe had Unwired, and the 5 religious 
disconnections per day was enough for him to get rid of that ISP. Yes, 
they made sure he got his daily dose of at least 5 disconnections per 
day. Thank god I never had to deal with them. They would have driven me 
crazy...


If you're going for ADSL, I give Internode 5 starts for support, service 
and every other category you can think of. =P


Carlo



Byron Hillis




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Re: [SLUG] ISP in Sydney? Unwired ?

2006-12-19 Thread Andreas Fischer

Byron,
I've been with unwired for a few years, and although I never new half of
what you claim, it definitely falls in line with my experiences.

I find their customer support very good compared to other's, but the level
of service you get is absolutely terrible for all the reasons Byron has just
said.

On 12/20/06, Carlo Sogono <[EMAIL PROTECTED]> wrote:


Byron Hillis wrote:
> When it comes to unwired, I have nothing but negative things to say. I
> would strongly discourage it's use unless you don't mind the following
> features:
>
> - Even though I'm in a good coverage area (Summer Hill), and
> occasionally get the supposed full signal strength (green light), I get
> drop outs regularly for no apparent reason. In addition, the modem
> doesn't recognise that it's dropped out until you actually attempt to
> send packets and then it tries to reconnect. Incredibly annoying.
> - You can get good speeds, but the latency is poor. Don't even think
> about any sort of gaming.
> - The plans are expensive in comparison to ADSL. In reality, I don't
> think you'll save that much when compared to a similar plan + line
rental.
> - Support is pretty poor.
> - They block outgoing SMTP except to their SMTP servers that are not
> hosted by Unwired, nor are they even in Australia. In addition, this
> server does not support any form of secure connection, which means you
> need to authenticate with your Unwired username and password to send
> mail. Even more annoying is the fact that this SMTP server is
> occasionally listed on SpamCop which means your mail gets blacklisted
> and bounced...fun. I've brought this up with tech. support, but they
> won't make the changes necessary (it appears to be a semi-open relay).
> - They selectively shape traffic such as FTP, Bittorrent etc., which as
> Linux users, is a killer. And when I say shape, I mean, they just start
> dropping packets until you get about 95% packet loss.
> - And the clincher, once you get capped, you get dropped to 32K speeds,
> which, on an Unwired connection with packet loss, is the equivalent of
> no connection at all. Seriously. To make matters worse, they changed
> this speed from 64K WITHOUT informing their customers, essentially
> changing the contract Terms & Conditions without notice.
>
> It might seem like I'm being overly harsh or perhaps just ranting, but
> everything is the truth. Just head over to the unwired forums or
> whirlpool and you'll see exactly the same stuff.

Wow I didn't know they had so much crap going on in their network. A
good friend of mine from Glebe had Unwired, and the 5 religious
disconnections per day was enough for him to get rid of that ISP. Yes,
they made sure he got his daily dose of at least 5 disconnections per
day. Thank god I never had to deal with them. They would have driven me
crazy...

If you're going for ADSL, I give Internode 5 starts for support, service
and every other category you can think of. =P

Carlo

>
> Byron Hillis
>
>

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Re: [SLUG] ISP in Sydney? Unwired ?

2006-12-19 Thread David Lloyd


Carlo,

If you're going for ADSL, I give Internode 5 starts for support, service 
and every other category you can think of. =P


How about the "Bad Customer Service Category"? :P

DSL
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Re: [SLUG] ISP in Sydney? Unwired ?

2006-12-20 Thread Martin Barry
$quoted_author = "David Lloyd" ;
> 
> Carlo,
> 
> >If you're going for ADSL, I give Internode 5 starts for support, service 
> >and every other category you can think of. =P
> 
> How about the "Bad Customer Service Category"? :P

I'd be interested in that story...

I've been with them since at least 2001 in 3 different locations and have
nothing but praise for their service, support and the quality of their
network...

cheers
marty

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