RE: [SLUG] Redhat 8.0 - problems encountered when converting users from windows

2003-02-26 Thread Rowling, Jill
And I used to see this a lot with one user (Exceed on Windows) remotely
running X applications on a Solaris system.
No other Exceed/Win users had this problem.
My solution was just to make sure that all X11 users had the same version
and were educated in its operation.
Me: "Do you value your data? Then exit the application before shutting down
your computer"
User: OK.

The main problem with laptop users is they are used to just being able to
close the lid and pick up the session later. This works fine with local
applications, but does not necessarily suspend the session properly with a
remote application.

I think what is happening is when the remote user restarts, the application
host is unable to reconnect to that X window. I am wondering if that is
something that is an application level problem rather than an X problem as
such.

Then again I know very little about X11 programming; it seems obscure.

Cheers,

Jill.

-- 
Jill Rowling, System Administrator
Eng. Systems Dept, Aristocrat Technologies Australia
Level 2, 55 Mentmore Ave Rosebery NSW 2018
Phone: (02) 9697-4484 Fax: (02) 9663-1412 Email: [EMAIL PROTECTED]
 


-Original Message-
From: Phil Scarratt [mailto:[EMAIL PROTECTED]
Sent: Thursday, 27 February 2003 15:27
To: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]
Subject: Re: [SLUG] Redhat 8.0 - problems encountered when converting
users from windows


Am interested in how this pans out as I have similar problems in a 
school situation where I have been running 15-30 X terminals and 
processes not clearing properly - particularly with 
OpenOffice/Staroffice. Similarly, up till now I've been killing them.

Fil

[EMAIL PROTECTED] wrote:
> 
> I have started using Linux to replace windows on the desktop in our 
> company.  We are only small but I have switched 4 of the desktops to 
> Linux and I just got 2 new laptops for reps on which I installed RedHat 
> 8.0.  The desktops I am running just as an X terminal into a server also 
> running ReHat 8.0 (via GDM).  It has been fairly successful so far with 
> a few minor hiccoughs.
> 
> We run Lotus Notes and I am running it under Crossover Office.  It has a 
> few problems but is stable enough for regular use.  The staff quite like 
> Openoffice and some prefer Evolution to the Notes mail client. 
>  Unfortunately all our document management is in Notes so I have to keep 
> supporting it for now.
> 
> One problem I am having on the server is some processes are not exiting 
> cleanly and I am left with a process with no controlling terminal.  When 
> the user tries to restart that application ( it might be crossover for 
> notes or Open office etc) the application will not start, apparently 
> because it sees processes still running for that user for that 
> application.  For now I have resorted to writing kill scripts to kill 
> all of a particular type of process for a user (or all processes for a 
> user if it really needs it) that the user can click on their desktop but 
> this is messy.  eg kill -9 `ps -u $USERNAME | grep soffice | awk '{print 
> $1}'`
> 
> I am not sure if it is happening on the laptops.  They of course do not 
> run through a remote X terminal session but run the application locally. 
>  The users are used to windows so if they have a problem they tend to 
> shutdown and reboot.  This could be disguising the same problem.  These 
> users have not reported any problems.  I run RedHat 8.0 on one machine 
> at home and it does not seem to have the same problem.  I suspect it may 
> be the X sessions somehow losing the connection but it not causing the 
> process to exit.  (Then again it may be something completely different).
> 
> A similar problem which may be related is on one 1 proprietary X 
> terminal that sometimes locks up.  When the user power cycles and logs 
> back in they get an error that there is already a panel open. When you 
> click on OK the message immediately pops up again.  This repeats until 
> you log out and back in This may be the same problem as above but I am 
> not sure.  I have tried power cycling the terminal without logging out 
> to see if I can replicate the error with several applications left open 
> and it works perfectly of course.
> 
> I have googled for similar problems without success.  
> 
> Any suggestions about how I might make these problems go away.
> 
> Regards
> Steven


-- 
Phil Scarratt
Draxsen Technologies
IT Contractor/Consultant
0403 53 12 71

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RE: [SLUG] Redhat 8.0 - problems encountered when converting users from windows

2003-02-26 Thread Dave Airlie

It's an application problem all right.. the apps still think they have
some meanigful connection to an X server that no longer exists.. at a
guess either other threads have exited when they noticed the server gone
away (they'd get a SIGPIPE I think).. but some never know to go and nobody
tells them, or else the main thread is just not reading from the pipe or
blocking the signal...

Dave.

On Thu, 27 Feb 2003, Rowling, Jill wrote:

> And I used to see this a lot with one user (Exceed on Windows) remotely
> running X applications on a Solaris system.
> No other Exceed/Win users had this problem.
> My solution was just to make sure that all X11 users had the same version
> and were educated in its operation.
> Me: "Do you value your data? Then exit the application before shutting down
> your computer"
> User: OK.
>
> The main problem with laptop users is they are used to just being able to
> close the lid and pick up the session later. This works fine with local
> applications, but does not necessarily suspend the session properly with a
> remote application.
>
> I think what is happening is when the remote user restarts, the application
> host is unable to reconnect to that X window. I am wondering if that is
> something that is an application level problem rather than an X problem as
> such.
>
> Then again I know very little about X11 programming; it seems obscure.
>
> Cheers,
>
> Jill.
>
>

-- 
David Airlie, Software Engineer
http://www.skynet.ie/~airlied / [EMAIL PROTECTED]
pam_smb / Linux DecStation / Linux VAX / ILUG person


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