Hello John,
Friday, October 26, 2007, 3:45:39 PM, you wrote:
>
To clarify something that came up in another post a couple of weeks ago, is it necessary to send false positive reports from the specified email address, or any address as long as it includes the proper information such as the license in the subject line?
Please send false positive reports only from an authorized address - usually the official address associated with your license IDs.
Our FP processing system may filter out reports that do not appear to be correct.
That said, we don't go out of our way to punish folks who miss a step. If we have time then we (usually I) will attempt to verify and process an FP report that was not sent in correctly. Just don't count on it. As we grow it may become necessary to always skip this step.
On some days we get LARGE VOLUMES of spam through the false@ reporting system. On those days, we don't look at submissions that have not bee properly recognized.
Hope this helps,
_M
--
Pete McNeil
Chief Scientist,
Arm Research Labs, LLC.
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