[RCSE] Tim McCann Gives Great Service
Yesterday I noticed that my quite old McCann turnaround had seized up. I took it apart and found some metal parts had disintegrated rendering it inoperable. I sent off an email to Tim enquiring if I could buy a new roller and bearings or if I should get a new turnaround. Less than an hour later he responded that the parts would be in the mail on Monday at no charge, and asked if I could send him back the failed parts for analysis. He said he hadn't seen one fail yet and wanted to see what happened. I had no expectation of even a discount on such an old and well used item, and was blown away at his service. Thanks Tim... Such service is much appreciated... Jim RCSE-List facilities provided by Model Airplane News. Send subscribe and unsubscribe requests to [EMAIL PROTECTED] Please note that subscribe and unsubscribe messages must be sent in text only format with MIME turned off. Email sent from web based email such as Hotmail and AOL are generally NOT in text format
Re: [RCSE] Tim McCann Gives Great Service
Ditto !! I find Tim to be an outstanding soaring supporter. Brian Smith - Original Message - From: Jim Monaco [EMAIL PROTECTED] To: 'RCSE Exchange' soaring@airage.com Sent: Monday, April 21, 2008 8:11 AM Subject: [RCSE] Tim McCann Gives Great Service Yesterday I noticed that my quite old McCann turnaround had seized up. I took it apart and found some metal parts had disintegrated rendering it inoperable. I sent off an email to Tim enquiring if I could buy a new roller and bearings or if I should get a new turnaround. Less than an hour later he responded that the parts would be in the mail on Monday at no charge, and asked if I could send him back the failed parts for analysis. He said he hadn't seen one fail yet and wanted to see what happened. I had no expectation of even a discount on such an old and well used item, and was blown away at his service. Thanks Tim... Such service is much appreciated... Jim RCSE-List facilities provided by Model Airplane News. Send subscribe and unsubscribe requests to [EMAIL PROTECTED] Please note that subscribe and unsubscribe messages must be sent in text only format with MIME turned off. Email sent from web based email such as Hotmail and AOL are generally NOT in text format -- No virus found in this incoming message. Checked by AVG. Version: 7.5.524 / Virus Database: 269.23.2/1387 - Release Date: 4/19/2008 11:31 AM RCSE-List facilities provided by Model Airplane News. Send subscribe and unsubscribe requests to [EMAIL PROTECTED] Please note that subscribe and unsubscribe messages must be sent in text only format with MIME turned off. Email sent from web based email such as Hotmail and AOL are generally NOT in text format
Re: [RCSE] Tim McCann Gives Great Service
Thats just the kind of guy the man is !!! He also has done a bunch of work with the LSF (Tom Kalevang) and the Nats Winch Systems. my 0.02 Jack Strother Granger, IN LSF 2948 LSF Level V #117 LSF Official 1996 - 2004 CSS Gold -- Original message -- From: Jim Monaco [EMAIL PROTECTED] Yesterday I noticed that my quite old McCann turnaround had seized up. I took it apart and found some metal parts had disintegrated rendering it inoperable. I sent off an email to Tim enquiring if I could buy a new roller and bearings or if I should get a new turnaround. Less than an hour later he responded that the parts would be in the mail on Monday at no charge, and asked if I could send him back the failed parts for analysis. He said he hadn't seen one fail yet and wanted to see what happened. I had no expectation of even a discount on such an old and well used item, and was blown away at his service. Thanks Tim... Such service is much appreciated... Jim RCSE-List facilities provided by Model Airplane News. Send subscribe and unsubscribe requests to [EMAIL PROTECTED] Please note that subscribe and unsubscribe messages must be sent in text only format with MIME turned off. Email sent from web based email such as Hotmail and AOL are generally NOT in text format RCSE-List facilities provided by Model Airplane News. Send subscribe and unsubscribe requests to [EMAIL PROTECTED] Please note that subscribe and unsubscribe messages must be sent in text only format with MIME turned off. Email sent from web based email such as Hotmail and AOL are generally NOT in text format
