Re: MayaSoft - previous versions

[Kandis Weiner]

Hi All,

I need to clarify something.

Previous version support is available to both Network and Standalone
licenses with subscription.

Looks like the problem Leendert reported is a problem on our side that we
are working to resolve as quickly as possible.

I apologize for any inconvenience this has caused.

Thanks,
Kandis
ADSK Project Manger


On Wed, May 14, 2014 at 12:15 PM, Leendert A. Hartog wrote:

> That sounded very unfriendly.
> What I meant to say was:
> "Nope
>
> Greetz
> Leendert"
>
> Greetz
> Leendert
>
>
> --
>
> Leendert A. Hartog AKA Hirazi Blue
> Administrator NOT the owner of si-community.com
>
>

Re: MayaSoft - previous versions

[Kandis Weiner]

Hello All,

For previous version support, you must be on subscription and have a
network license.

We recently corrected an issue with our licensing system with regards to
previous version support.

If you don't have access to previous versions, and you should, please go to
http://knowledge.autodesk.com/contactus. You can log a support ticket or
chat with us (if the service is available) and someone on our Registration
and Activation team can assist you in getting it up and running.



Sorry for the inconvenience.

Kandis

Autodesk Project Manager


On Wed, May 14, 2014 at 11:35 AM, Leendert A. Hartog wrote:

> One would expect registeronce.autodesk.com to issue the correct license
> file?
>
>
> --
>
> Leendert A. Hartog AKA Hirazi Blue
> Administrator NOT the owner of si-community.com
>
>