Re: contacting autodesk support is really tricky these days

[Steven Caron]

no it is licensing and it is actually for maya, not softimage. there might
be hope for me ;)

On Wed, May 6, 2015 at 3:20 PM, Jordi Bares Dominguez 
wrote:

> Lovely
>
> On 6 May 2015, at 22:30, Mario Reitbauer 
> wrote:
>
> And then in case you reach someone, what you hope for :D
> I hope you don't need a bug fixed ;)
>
> 2015-05-06 23:21 GMT+02:00 Jordi Bares Dominguez :
>
>> If it wasn’t so sad I would laugh..
>>
>> jb
>>
>> On 6 May 2015, at 21:55, Stephen Blair  wrote:
>>
>> There is no direct e-mail address for technical support (unless that
>> changed in the last 2.5 years)
>>
>> If you're off subs, then it's the forums or @AutodeskHelp (
>> https://twitter.com/autodeskhelp)
>>
>> Or maybe this
>>
>> http://autodesk.force.com/ExternalWebForm/StillNeedAssistanceWebForm?language=en
>>
>> Or go through your sales contact, if you have one
>>
>> On Wed, May 6, 2015 at 4:07 PM, Steven Caron  wrote:
>>
>>> Does anyone have any tips on getting an actual email address or some
>>> form for contacting Autodesk?
>>>
>>> I can't find it through my subscription account (probably because I let
>>> it lapse). They are so proud about their knowledge base they send you in
>>> circles and circles right back to the knowledge base, but never any direct
>>> contact...
>>>
>>> Thanks
>>> Steven
>>>
>>
>>
>>
>
>

Re: contacting autodesk support is really tricky these days

[Steven Caron]

thanks for the tips stephen!

On Wed, May 6, 2015 at 1:55 PM, Stephen Blair 
wrote:

> There is no direct e-mail address for technical support (unless that
> changed in the last 2.5 years)
>
> If you're off subs, then it's the forums or @AutodeskHelp (
> https://twitter.com/autodeskhelp)
>
> Or maybe this
>
> http://autodesk.force.com/ExternalWebForm/StillNeedAssistanceWebForm?language=en
>
> Or go through your sales contact, if you have one
>
> On Wed, May 6, 2015 at 4:07 PM, Steven Caron  wrote:
>
>> Does anyone have any tips on getting an actual email address or some form
>> for contacting Autodesk?
>>
>> I can't find it through my subscription account (probably because I let
>> it lapse). They are so proud about their knowledge base they send you in
>> circles and circles right back to the knowledge base, but never any direct
>> contact...
>>
>> Thanks
>> Steven
>>
>
>

Re: contacting autodesk support is really tricky these days

[Jordi Bares Dominguez]

Lovely

> On 6 May 2015, at 22:30, Mario Reitbauer  wrote:
> 
> And then in case you reach someone, what you hope for :D
> I hope you don't need a bug fixed ;)
> 
> 2015-05-06 23:21 GMT+02:00 Jordi Bares Dominguez  >:
> If it wasn’t so sad I would laugh..
> 
> jb
> 
>> On 6 May 2015, at 21:55, Stephen Blair > > wrote:
>> 
>> There is no direct e-mail address for technical support (unless that changed 
>> in the last 2.5 years)
>> 
>> If you're off subs, then it's the forums or @AutodeskHelp 
>> (https://twitter.com/autodeskhelp )
>> 
>> Or maybe this
>> http://autodesk.force.com/ExternalWebForm/StillNeedAssistanceWebForm?language=en
>>  
>> 
>> 
>> Or go through your sales contact, if you have one
>> 
>> On Wed, May 6, 2015 at 4:07 PM, Steven Caron > > wrote:
>> Does anyone have any tips on getting an actual email address or some form 
>> for contacting Autodesk?
>> 
>> I can't find it through my subscription account (probably because I let it 
>> lapse). They are so proud about their knowledge base they send you in 
>> circles and circles right back to the knowledge base, but never any direct 
>> contact...
>> 
>> Thanks
>> Steven
>> 
> 
> 

Re: contacting autodesk support is really tricky these days

[Mario Reitbauer]

And then in case you reach someone, what you hope for :D
I hope you don't need a bug fixed ;)

2015-05-06 23:21 GMT+02:00 Jordi Bares Dominguez :

> If it wasn’t so sad I would laugh..
>
> jb
>
> On 6 May 2015, at 21:55, Stephen Blair  wrote:
>
> There is no direct e-mail address for technical support (unless that
> changed in the last 2.5 years)
>
> If you're off subs, then it's the forums or @AutodeskHelp (
> https://twitter.com/autodeskhelp)
>
> Or maybe this
>
> http://autodesk.force.com/ExternalWebForm/StillNeedAssistanceWebForm?language=en
>
> Or go through your sales contact, if you have one
>
> On Wed, May 6, 2015 at 4:07 PM, Steven Caron  wrote:
>
>> Does anyone have any tips on getting an actual email address or some form
>> for contacting Autodesk?
>>
>> I can't find it through my subscription account (probably because I let
>> it lapse). They are so proud about their knowledge base they send you in
>> circles and circles right back to the knowledge base, but never any direct
>> contact...
>>
>> Thanks
>> Steven
>>
>
>
>

Re: contacting autodesk support is really tricky these days

[Jordi Bares Dominguez]

If it wasn’t so sad I would laugh..

jb

> On 6 May 2015, at 21:55, Stephen Blair  wrote:
> 
> There is no direct e-mail address for technical support (unless that changed 
> in the last 2.5 years)
> 
> If you're off subs, then it's the forums or @AutodeskHelp 
> (https://twitter.com/autodeskhelp )
> 
> Or maybe this
> http://autodesk.force.com/ExternalWebForm/StillNeedAssistanceWebForm?language=en
>  
> 
> 
> Or go through your sales contact, if you have one
> 
> On Wed, May 6, 2015 at 4:07 PM, Steven Caron  > wrote:
> Does anyone have any tips on getting an actual email address or some form for 
> contacting Autodesk?
> 
> I can't find it through my subscription account (probably because I let it 
> lapse). They are so proud about their knowledge base they send you in circles 
> and circles right back to the knowledge base, but never any direct contact...
> 
> Thanks
> Steven
> 

Re: contacting autodesk support is really tricky these days

[Stephen Blair]

There is no direct e-mail address for technical support (unless that
changed in the last 2.5 years)

If you're off subs, then it's the forums or @AutodeskHelp (
https://twitter.com/autodeskhelp)

Or maybe this
http://autodesk.force.com/ExternalWebForm/StillNeedAssistanceWebForm?language=en

Or go through your sales contact, if you have one

On Wed, May 6, 2015 at 4:07 PM, Steven Caron  wrote:

> Does anyone have any tips on getting an actual email address or some form
> for contacting Autodesk?
>
> I can't find it through my subscription account (probably because I let it
> lapse). They are so proud about their knowledge base they send you in
> circles and circles right back to the knowledge base, but never any direct
> contact...
>
> Thanks
> Steven
>

contacting autodesk support is really tricky these days

[Steven Caron]

Does anyone have any tips on getting an actual email address or some form
for contacting Autodesk?

I can't find it through my subscription account (probably because I let it
lapse). They are so proud about their knowledge base they send you in
circles and circles right back to the knowledge base, but never any direct
contact...

Thanks
Steven