Re: [SlimDevices: SqueezeCenter] Tidal app not appearing on SB Receiver & Radio
mherger wrote: > > Hmm... I think you're the second person reporting connecting to the US > while using CF, when I would have expect you/him to connect to EU. > Just checked... I'm using Google *and* Cloudflare, and my router chose Google. So Google DNS (over TLS) directed me to the US data center. I just changed DNS to Cloudflare, it directs me to another datacenter: With Google DoT (via Router): Code: # nslookup www.mysqueezebox.com Server: fd00::cece:1eff:feab:e485 Address:fd00::cece:1eff:feab:e485#53 Non-authoritative answer: Name: www.mysqueezebox.com Address: 18.208.147.17 -> US data center With Cloudflare: Code: # nslookup www.mysqueezebox.com 1.1.1.1 Server: 1.1.1.1 Address:1.1.1.1#53 Non-authoritative answer: Name: www.mysqueezebox.com Address: 63.34.162.152 -> located in Ireland Interesting - Google standard DNS: Code: # nslookup www.mysqueezebox.com 8.8.8.8 Server: 8.8.8.8 Address:8.8.8.8#53 Non-authoritative answer: Name: www.mysqueezebox.com Address: 34.244.198.169 The reply from 8.8.8.8 is varying with each call, but all IP addresses are located in Ireland. So the TLS variant seems to send out different replies than the non-TLS servers. > > > > If it's working when being connected to the European data centers, > this > > Good to know! > > After I came to believe this was a US datacenter issue I figured out > there was a database problem. One server got out of sync with the > others. We're working on it. > I switched DNS now to a server that resolves to the European data centers (Cloudflare 1.1.1.1), and, good news: the TIDAL app seems to be working! If you need support figuring out the issues with the US data center, I know now how to switch data centers... Alex alema89's Profile: http://forums.slimdevices.com/member.php?userid=71144 View this thread: http://forums.slimdevices.com/showthread.php?t=113587 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Tidal app not appearing on SB Receiver & Radio
64 bytes from ec2-3-232-61-123.compute-1.amazonaws.com (3.232.61.123): icmp_seq=1 ttl=83 time=111 ms Good catch, according to ipstack.com this server is in the US... Yep! I'm not using a VPN, but I'm running DNS over TLS using the Google and Cloudflare DNS Servers. Maybe this is it? Hmm... I think you're the second person reporting connecting to the US while using CF, when I would have expect you/him to connect to EU. If it's working when being connected to the European data centers, this Good to know! After I came to believe this was a US datacenter issue I figured out there was a database problem. One server got out of sync with the others. We're working on it. -- Michael ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Tidal app not appearing on SB Receiver & Radio
mherger wrote: > On 05.01.21 10:54, alema89 wrote:[color=blue] > > Alex - could you please run "ping www.mysqueezebox.com" from the machine > > where you're running LMS? > NP, here you are: Code: PING www.mysqueezebox.com (3.232.61.123) 56(84) bytes of data. 64 bytes from ec2-3-232-61-123.compute-1.amazonaws.com (3.232.61.123): icmp_seq=1 ttl=83 time=111 ms 64 bytes from ec2-3-232-61-123.compute-1.amazonaws.com (3.232.61.123): icmp_seq=2 ttl=83 time=110 ms 64 bytes from ec2-3-232-61-123.compute-1.amazonaws.com (3.232.61.123): icmp_seq=3 ttl=83 time=108 ms > > Is something about your network setup special? Are you using a VPN, or > some particular DNS? After a bunch of reports about Apps missing from > LMS I came to the conclusion that most, or almost all users seem to be > in the US - except you! I wonder whether you're hitting the US > datacenter for whatever reason. > Good catch, according to ipstack.com this server is in the US... I'm not using a VPN, but I'm running DNS over TLS using the Google and Cloudflare DNS Servers. Maybe this is it? If it's working when being connected to the European data centers, this could also explain that in the last days on one day TIDAL was working right away as it should on one device, and later again it didn't... Maybe at this point I was directed to the European servers. Alex alema89's Profile: http://forums.slimdevices.com/member.php?userid=71144 View this thread: http://forums.slimdevices.com/showthread.php?t=113587 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Tidal app not appearing on SB Receiver & Radio
On 05.01.21 10:54, alema89 wrote: done. Set network.squeezenetwork to "Debugging" and plugin.tidal to "Information". Alex - could you please run "ping www.mysqueezebox.com" from the machine where you're running LMS? Is something about your network setup special? Are you using a VPN, or some particular DNS? After a bunch of reports about Apps missing from LMS I came to the conclusion that most, or almost all users seem to be in the US - except you! I wonder whether you're hitting the US datacenter for whatever reason. -- Michael ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Tidal app not appearing on SB Receiver & Radio
> Crap... there's no trace of TIDAL in there. That's what I wondered as well. > And there's also a "next player check" delay of 24h. This usually is the > case if the user didn't have any player or had not been seen in a long > time - which is not the case for you. I'm a bit lost. Well, I haven't been using mysqueezebox.com for a very long time until I had to use it again to get the TIDAL token. And the token retrieval works (see previous post). Except for some hickups from time to time (like the boot issue above for the SB Receiver, which may also be aging hardware) everything worked fine with the local LMS. I did some further experiments and uploaded the log files. network.squeezenetwork and plugin.tidal are set to log level "Debugging", server is freshly restarted. First on the SB Receiver with MAC ending e6:44. I didn't restart it as TIDAL was showing up in the main menu (as it should). I started it, it connected to the local LMS (fine, but strange, usually it doesn't) and I could stream 166307039.mp4. Now, next, the SB Radio with MAC ending 83:40. I rebooted it, TIDAL showed up in the main menu. I started it and it connected (as usual) to mysqueezebox.com. There is no log entry for this in the local LMS log file. I let it connect to mysqueezebox.com, browsed to same track as above and wanted to stream it and it failed (unknown file format, as usual). Also no log entry for this in the local LMS. I connected to my local music archive, went to the same artist (Alicia Keys in this case), searched "on TIDAL" for the song above and could stream it. This is visible in the log files. The TIDAL app from the main menu (and "My Apps") is gone, though. I hope this helps to bring some more light into this... Best regards, Alex alema89's Profile: http://forums.slimdevices.com/member.php?userid=71144 View this thread: http://forums.slimdevices.com/showthread.php?t=113587 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Tidal app not appearing on SB Receiver & Radio
also done. server.log is uploaded. Crap... there's no trace of TIDAL in there. And there's also a "next player check" delay of 24h. This usually is the case if the user didn't have any player or had not been seen in a long time - which is not the case for you. I'm a bit lost. -- Michael ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Tidal app not appearing on SB Receiver & Radio
mherger wrote: > I think you're trying too many things in a too short time... Please: > > - connect all players to your LMS > - go to Settings/Advanced/Logging and enable logging for > network.squeezenetwork > - check the "keep setting at reboot" > - save logging options > done. Set network.squeezenetwork to "Debugging" and plugin.tidal to "Information". > > - power down _all_ devices > - restart LMS > - power up all devices > - send server.log.zip > > https://www.dropbox.com/request/T3RctyzGgNg0oFDubq6a > also done. server.log is uploaded. Interesting thing when scanning through the log: in the device list, there is only one controller listed, although there are two. Is this an issue? After the reboot, TIDAL was listed in the Receivers and the Radio. When accessing it, it immediately wanted to connect to mysqueezebox.com. Also further information: the device "Receiver WZ" turned off again immediately after booting when accessing TIDAL, I had to power cycle it again. I had this problem already a several months ago, but it disappeared again. So there may be several boot up sequences in the log for this one. Best regards, Alex alema89's Profile: http://forums.slimdevices.com/member.php?userid=71144 View this thread: http://forums.slimdevices.com/showthread.php?t=113587 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Tidal app not appearing on SB Receiver & Radio
I think you're trying too many things in a too short time... Please: - connect all players to your LMS - go to Settings/Advanced/Logging and enable logging for network.squeezenetwork - check the "keep setting at reboot" - save logging options - power down _all_ devices - restart LMS - power up all devices - send server.log.zip https://www.dropbox.com/request/T3RctyzGgNg0oFDubq6a -- Michael ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Tidal app not appearing on SB Receiver & Radio
After some further debugging and setting up the whole TIDAL setup again, I got the following behavior: 1. removed TIDAL token in mysqueezebox.com uninstall/reinstall TIDAL app and connect: I got the request to authenticate on mysqueezebox.com. -> OK 2. re-added token on mysqueezebox.com again uninstall/reinstall TIDAL app, started it, worked -> OK 3. switched to my own music and found the search "on TIDAL" option (nice, haven't noticed this yet) worked *always* on all players -> OK 4. Removed the "bookmark" app to see what happens in "My Apps" -> "My Apps" was not updated, "bookmark" app was still listed, no TIDAL -> Reboot: "bookmark" disappeared, TIDAL appeared 5. Started TIDAL from "My Apps" -> App connected automatically to "mysqueezebox.com" -> let it do, returned to home screen aand switched back to local LMS via "My music" -> TIDAL app was gone from "My Apps" -> searching "on TIDAL" via my local collection still works (and plays music, so routes via the local LMS) To summarize: the main issue seems to be the central starting point of the TIDAL app, for whatever reason it focuses on mysqueezebox.com and switches to it directly after start. Once you switch to mysqueezebox.com, TIDAL disappears from the local LMS "My Apps" menu. And also the "My Apps" menus seem to have some problems updating - they only updated after a reboot of the device. I hope this helps a bit to narrow down the problem... Alex alema89's Profile: http://forums.slimdevices.com/member.php?userid=71144 View this thread: http://forums.slimdevices.com/showthread.php?t=113587 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Tidal app not appearing on SB Receiver & Radio
mherger wrote: > > > You didn't uninstall the TIDAL plugin in LMS, did you?... > > Nope, it's there. "TIDAL (v2.0)" has a checkmark in "active plugins" on the server's plugin config. alema89's Profile: http://forums.slimdevices.com/member.php?userid=71144 View this thread: http://forums.slimdevices.com/showthread.php?t=113587 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Tidal app not appearing on SB Receiver & Radio
it. I stopped the playing, switched back to my local LMS and then the TIDAL app was gone. I have seen this behavior now on both Receivers and the Radio. You didn't uninstall the TIDAL plugin in LMS, did you?... -- Michael ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Tidal app not appearing on SB Receiver & Radio
mherger wrote: > > When I switch the network to mysqueezebox.com, TIDAL appears in "My > > Forget mysqueezebox.com. It can't handle TIDAL any more (need to make > this clear at some point...) > This is what I understood, you only need mysqueezebox.com to get the OAuth token. I never really used mysqueezebox.com anyway, I just returned there to get the token. The problem is: the few times I was connected to my local LMS *and* had the TIDAL app in the menu, the *TIDAL app* requested to connect to mysqueezebox.com. When I allowed it, it connected to mysqueezebox.com, showed the content but couldn't play it. I stopped the playing, switched back to my local LMS and then the TIDAL app was gone. I have seen this behavior now on both Receivers and the Radio. mherger wrote: > > > > When I switch back to the local LMS, TIDAL disappears again from "My > > Apps". > > Are you saying that even when all devices are connected to the same LMS, > > _some_ would show TIDAL, while others wouldn't? > I had this scenario, yes, but the devices were in different "reboot states" - let's best call it like this. Now the behavior is consistent - TIDAL doesn't show up on all devices when connected to the local LMS (as usual except for my SB Boom, but here I pinned the TIDAL app in the menu in the player's LMS server config). On the Receivers and the Radio, I can get TIDAL to work in this way: I go the App Gallery, uninstall TIDAL, install it again, accept the link creation for "My Apps" (which never appears), start the App and can use it. But as soon as I leave it, e.g. because I switch to radio or some other non-TIDAL content, I can't get back there, only via the re-install just described. And yes, for a short time everything worked (devices connected to local LMS, TIDAL app in menu), but this is not robust and I don't know how to get back to this state. This state usually doesn't survive a power cycle. mherger wrote: > > Can you check the player settings on > https://www.mysqueezebox.com/user/apps/WiMP, whether the app is enabled > > for all players? > Yes, it's active and states "display in main menu". And thanks to your registration fix, I can now reproducible show the TIDAL app when switching to mysqueezebox.com, but of course to no avail... So I suppose the problem now lies in my local LMS installation. The original config is rather old, I started with some 7.something (may have been 7.5 or 7.6) and upgraded all the way to 8.1. Could this be an issue? Or some debugging on the devices? I have seen in the extended settings that you can enable SSH (never tried this yet), would this help? And if yes, where to look? Best regards, Alex alema89's Profile: http://forums.slimdevices.com/member.php?userid=71144 View this thread: http://forums.slimdevices.com/showthread.php?t=113587 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Tidal app not appearing on SB Receiver & Radio
When I switch the network to mysqueezebox.com, TIDAL appears in "My Forget mysqueezebox.com. It can't handle TIDAL any more (need to make this clear at some point...) When I switch back to the local LMS, TIDAL disappears again from "My Apps". Are you saying that even when all devices are connected to the same LMS, _some_ would show TIDAL, while others wouldn't? Can you check the player settings on https://www.mysqueezebox.com/user/apps/WiMP, whether the app is enabled for all players? -- Michael ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Tidal app not appearing on SB Receiver & Radio
Short update - all players work sort of consistent now, but still not
right (except for my Boom, where it simply works... ;-).
When I switch the network to mysqueezebox.com, TIDAL appears in "My
Apps", but doesn't work ("unknown file format"). For the "2nd hand SB
receiver" I can now switch the network to mysqueezebox.com (this menu
wasn't visible before, thanks for fixing), but connection to
mysqueezebox.com fails (it works for the other receiver and the Radio).
When I switch back to the local LMS, TIDAL disappears again from "My
Apps".
Alex
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View this thread: http://forums.slimdevices.com/showthread.php?t=113587
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Re: [SlimDevices: SqueezeCenter] Tidal app not appearing on SB Receiver & Radio
mherger wrote: > > Thanks, uploaded log and sent further infos via PM. > > Hi Alex - two of your Controllers were not assigned to your account. > Controlling TIDAL using them would have failed. Could you please try > again? > Hi Michael, thanks a lot. The second receiver is now connecting again to the local LMS and playing and all players show up under mysqueezebox.com. Yet, on the Radio and the second receiver I still have the issue that TIDAL doesn't appear under "My Apps", it also doesn't appear in the LMS web interface. On these two players, I have to re-install TIDAL via the app gallery to access it. On the Radio, it survives a reboot but automatically connects me to mysqueezebox.com instead of the local LMS. When I switch back, TIDAL is gone again. Looks a bit similar to this thread: https://forums.slimdevices.com/showthread.php?113070-Tidal-App-not-appearing-in-My-Apps-and-won-t-play-queued-songs Alex alema89's Profile: http://forums.slimdevices.com/member.php?userid=71144 View this thread: http://forums.slimdevices.com/showthread.php?t=113587 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Tidal app not appearing on SB Receiver & Radio
Thanks, uploaded log and sent further infos via PM. Hi Alex - two of your Controllers were not assigned to your account. Controlling TIDAL using them would have failed. Could you please try again? -- Michael ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Tidal app not appearing on SB Receiver & Radio
mherger wrote: > > > Would you mind sharing your players' MAC addresses and server.log.zip > with me (via PM or > https://www.dropbox.com/request/T3RctyzGgNg0oFDubq6a)? > Thanks, uploaded log and sent further infos via PM. Alex alema89's Profile: http://forums.slimdevices.com/member.php?userid=71144 View this thread: http://forums.slimdevices.com/showthread.php?t=113587 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Tidal app not appearing on SB Receiver & Radio
Thanks for the reply. I bought the Radio and the Receiver first hand. I have a second Receiver in the network which I bought second hand after the production was stopped. Would you mind sharing your players' MAC addresses and server.log.zip with me (via PM or https://www.dropbox.com/request/T3RctyzGgNg0oFDubq6a)? -- -- Michael ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Tidal app not appearing on SB Receiver & Radio
mherger wrote: > > I'm trying to get TIDAL access up and running, but on Squeezebox > Radio > > and Receiver the TIDAL app is not showing up under "My Apps". It's > > Did you buy these units second hand? > Thanks for the reply. I bought the Radio and the Receiver first hand. I have a second Receiver in the network which I bought second hand after the production was stopped. Alex alema89's Profile: http://forums.slimdevices.com/member.php?userid=71144 View this thread: http://forums.slimdevices.com/showthread.php?t=113587 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
Re: [SlimDevices: SqueezeCenter] Tidal app not appearing on SB Receiver & Radio
I'm trying to get TIDAL access up and running, but on Squeezebox Radio and Receiver the TIDAL app is not showing up under "My Apps". It's Did you buy these units second hand? -- Michael ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
[SlimDevices: SqueezeCenter] Tidal app not appearing on SB Receiver & Radio
Hello! I'm not sure if this is the right forum or if it would be better in the dedicated Radio/Duet forums, but it might as well be a server issue... I'm trying to get TIDAL access up and running, but on Squeezebox Radio and Receiver the TIDAL app is not showing up under "My Apps". It's working on a Squeezebox Boom, but here I can fix the TIDAL sub-menu in the main menu via the server config. TIDAL access in principle is working (also with AAC streams via conversion) in Boom, Radio and Receiver, but on Radio and Receiver the only way to start the TIDAL app is to uninstall it via the "App gallery" menu, re-install it and start it directly after the "add link" option (which doesn't seem to do anything). But as soon as you lose the TIDAL screen, you have to go the same way again, the "My Apps" menu doesn't list TIDAL. BTW, also on the web interface TIDAL doesn't show up under "My Apps". And even more strange: after many server and client uninstallations and installations and reboots I had the TIDAL app in "My Apps" on all systems, but now it disappeared again. Any clue how to make this work? I tried the latest Nightly Build (Logitech Media Server Version: 8.1.1 - 1609569900) and am running it on OpenSUSE 15.2. TIDAL plugin is active, sync to mysqueezebox.com is running, TIDAL account is activated via mysqueezebox.com. And, as mentioned, in principle it's working, except for the disappearing TIDAL app. Any clues? Any log files I should scan to get some more details on this? And thank you very much for keeping this system up and running! Best regards, Alex alema89's Profile: http://forums.slimdevices.com/member.php?userid=71144 View this thread: http://forums.slimdevices.com/showthread.php?t=113587 ___ Squeezecenter mailing list Squeezecenter@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/squeezecenter
