Re: [SR-Users] How do i build MSRP chat bot?

[mack]

Hey Daniel,

She wants to put them on hold and ideally send them a MSRP message saying  
“Please wait for us to find a person to speak with”.  Once someone becomes 
free, we want to bridge the session.   We found that if the MSRP Client doesn’t 
connect within a certain period of time it kills the session like any SIP 
INVITE.  One approach is to create a MSRP bot that answers the call and then 
forwards the session once a person becomes free.   We are looking for other 
approaches.  Any thoughts?

> On Apr 10, 2017, at 5:36 AM, Daniel-Constantin Mierla  
> wrote:
> 
> Hello,
> 
> the standard MSRP session starts with and INVITE. What do you want to 
> achieve, answer the invite, have a chat and then reconnect the caller to 
> another MSRP endpoint? Or hold a bit the INVITE until the target connects to 
> the system (e.g., after a push notification)?
> 
> Cheers,
> Daniel
> 
> 
> On 07.04.17 23:09, Pranathi Venkatayogi wrote:
>> I would like to place the customer connecting via SIP/MSRP on hold until I 
>> find the right destination.
>> What is the best way to do this?
>>   One idea is to write a MSRP bot. Does anyone know how to go about this?
>>  
>> Other smart ideas? 
>>  
>> Thanks,
>> Pranathi Venkatayogi
>> System Developer II
>> (520) 745-9447 x4466
>> www.cyracom.com 
>>  
>> Join us:
>>  > Attachment.png>   
>>   
>> 
>>  
>> 
>>  
>> DISCLAIMER: This e-mail and any attached content may contain confidential or 
>> privileged material delivered for the sole use of the intended recipient(s). 
>> Any review, use, distribution or disclosure by others is strictly 
>> prohibited. If you are not the intended recipient (or authorized to receive 
>> for the recipient), please contact the sender immediately by reply e-mail 
>> and delete all copies of this message. It is the recipient's responsibility 
>> to scan this e-mail and any attachments for viruses. The content of this 
>> e-mail message, including any attachments, does not comprise a contract or a 
>> portion of a contract, and so does not bind CyraCom International, Inc. or 
>> any of its agents or subsidiaries. CyraCom, LLC and Voiance Language 
>> Services, LLC are wholly owned subsidiaries of CyraCom International, Inc.
>>  
> 
> -- 
> Daniel-Constantin Mierla
> www.twitter.com/miconda  -- 
> www.linkedin.com/in/miconda 
> Kamailio Advanced Training - May 22-24 (USA) - www.asipto.com 
> 
> Kamailio World Conference - May 8-10, 2017 - www.kamailioworld.com 
> 
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Re: [SR-Users] How do i build MSRP chat bot?

[Daniel-Constantin Mierla]

Hello,

the standard MSRP session starts with and INVITE. What do you want to
achieve, answer the invite, have a chat and then reconnect the caller to
another MSRP endpoint? Or hold a bit the INVITE until the target
connects to the system (e.g., after a push notification)?

Cheers,
Daniel


On 07.04.17 23:09, Pranathi Venkatayogi wrote:
>
> I would like to place the customer connecting via SIP/MSRP on hold
> until I find the right destination.
>
> What is the best way to do this?
>
>   One idea is to write a MSRP bot. Does anyone know how to go about this?
>
>  
>
> Other smart ideas?
>
>  
>
> Thanks,
>
> *Pranathi Venkatayogi*
>
> /System Developer II/
>
> (520) 745-9447 x4466
>
> www.cyracom.com 
>
>  
>
> Join us:   cid:image001.gif@01D1C9C9.C4E8B6D0
>  
> cid:image002.gif@01D1C9C9.C4E8B6D0
>  cid:image003.gif@01D1C9C9.C4E8B6D0
>  cid:image004.gif@01D1C9C9.C4E8B6D0
> 
>
>  
>
> cid:image005.png@01D1C9C9.C4E8B6D0
>
>  
>
> DISCLAIMER: This e-mail and any attached content may contain
> confidential or privileged material delivered for the sole use of the
> intended recipient(s). Any review, use, distribution or disclosure by
> others is strictly prohibited. If you are not the intended recipient
> (or authorized to receive for the recipient), please contact the
> sender immediately by reply e-mail and delete all copies of this
> message. It is the recipient's responsibility to scan this e-mail and
> any attachments for viruses. The content of this e-mail message,
> including any attachments, does not comprise a contract or a portion
> of a contract, and so does not bind CyraCom International, Inc. or any
> of its agents or subsidiaries. CyraCom, LLC and Voiance Language
> Services, LLC are wholly owned subsidiaries of CyraCom International, Inc.
>
>  
>

-- 
Daniel-Constantin Mierla
www.twitter.com/miconda -- www.linkedin.com/in/miconda
Kamailio Advanced Training - May 22-24 (USA) - www.asipto.com
Kamailio World Conference - May 8-10, 2017 - www.kamailioworld.com

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[SR-Users] How do i build MSRP chat bot?

[Pranathi Venkatayogi]

I would like to place the customer connecting via SIP/MSRP on hold until I find 
the right destination.
What is the best way to do this?
  One idea is to write a MSRP bot. Does anyone know how to go about this?

Other smart ideas?

Thanks,
Pranathi Venkatayogi
System Developer II
(520) 745-9447 x4466
www.cyracom.com

Join us:   [cid:image001.gif@01D1C9C9.C4E8B6D0] 
  
[cid:image002.gif@01D1C9C9.C4E8B6D0]   
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[cid:image005.png@01D1C9C9.C4E8B6D0]

DISCLAIMER: This e-mail and any attached content may contain confidential or 
privileged material delivered for the sole use of the intended recipient(s). 
Any review, use, distribution or disclosure by others is strictly prohibited. 
If you are not the intended recipient (or authorized to receive for the 
recipient), please contact the sender immediately by reply e-mail and delete 
all copies of this message. It is the recipient's responsibility to scan this 
e-mail and any attachments for viruses. The content of this e-mail message, 
including any attachments, does not comprise a contract or a portion of a 
contract, and so does not bind CyraCom International, Inc. or any of its agents 
or subsidiaries. CyraCom, LLC and Voiance Language Services, LLC are wholly 
owned subsidiaries of CyraCom International, Inc.

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