Re: Error downloading Ratio IX3M2

2024-06-02 Thread Jef Driesen via subsurface 

On 2/06/2024 09:52, Mark Stiebel via subsurface wrote:
I've recently upgraded my iX3M2 Pro, replacing it with an iX3M2 GPS Deep. The 
first two dives downloaded just fine via USB cable a couple of weeks ago, and 
today went for a third dive, but I haven't managed to download. I've tried a few 
things:


1. Download using Ratio Toolbox - worked.
2. Download via USB cable - didn't work
3. Download via USB cable using an empty logbook - didn't work
4. Download via USB cable on a different computer - didn't work
5. Download via BT on a laptop - didn't work
6. Download via BT on androis - didn't work

In all cases, where it didn't work, it started downloading - read the serial 
number, gave me an error message:

     "Dive 1: Error parsing the header", and then repeated for Dive 2 and Dive 
3.

Then proceeds to tell me there were no new dives to download. I've tried a 
number of the different iX3M and iX3M2 models to see if that changes anything, 
but appears not. Also no different if I check "force download of all dives" or not.


Which version of subsurface you are using? I suspect you have a version without 
this fix:


https://github.com/libdivecomputer/libdivecomputer/commit/e1762fc8bddf9d742387617f87b990729c0e482f

The format changed in a non-backwards compatible way in the latest firmware, and 
this fix is needed to parse dives using this new format.


Before sending through the entire libdivecomputer log, maybe someone can help me 
by pointing me in the right direction from what appear to to be the relevant 
snippets. I notice that the error messages refer to src/divesystem_idive.c


I'll need the full libdivecomputer log to confirm whether this is indeed the 
problem or something different.


BTW, those NAK errors you see in the log are harmless and can be ignored. That's 
simply the dive computer saying it's still busy, and we need to wait a while and 
retry, which we do.


Jef
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Error downloading Ratio IX3M2

2024-06-02 Thread Mark Stiebel via subsurface 


I've recently upgraded my iX3M2 Pro, replacing it with an iX3M2 GPS 
Deep. The first two dives downloaded just fine via USB cable a couple of 
weeks ago, and today went for a third dive, but I haven't managed to 
download. I've tried a few things:


1. Download using Ratio Toolbox - worked.
2. Download via USB cable - didn't work
3. Download via USB cable using an empty logbook - didn't work
4. Download via USB cable on a different computer - didn't work
5. Download via BT on a laptop - didn't work
6. Download via BT on androis - didn't work

In all cases, where it didn't work, it started downloading - read the 
serial number, gave me an error message:
"Dive 1: Error parsing the header", and then repeated for Dive 2 and 
Dive 3.


Then proceeds to tell me there were no new dives to download. I've tried 
a number of the different iX3M and iX3M2 models to see if that changes 
anything, but appears not. Also no different if I check "force download 
of all dives" or not.


Before sending through the entire libdivecomputer log, maybe someone can 
help me by pointing me in the right direction from what appear to to be 
the relevant snippets. I notice that the error messages refer to 
src/divesystem_idive.c


First 30 lines. with a NAK packet received:

Subsurface: v6.0.5036.0, built with libdivecomputer 
v0.8.0-devel-Subsurface-NG (577b6940874c76cfc9b1adb0b0e51e26349b5a8f)

[0.00] INFO: Open: name=COM3
[0.001825] INFO: Configure: baudrate=115200, databits=8, parity=0, 
stopbits=0, flowcontrol=0

[0.002153] INFO: Timeout: value=1000
[0.002159] INFO: Sleep: value=300
[0.302271] INFO: Purge: direction=3
[0.302430] INFO: Write: size=6, data=550211ED3F1F
[0.305456] INFO: Read: size=1, data=55
[0.305460] INFO: Read: size=1, data=1C
[0.321477] INFO: Read: size=30, 
data=1193005811FE023D1C01004E98090003009963A61E9963A61E06FA05
Event: model=147 (0x0093), firmware=50205016 (0x02fe1158), 
serial=72765 (0x00011c3d)

Event: vendor=93005811FE023D1C01004E98090003009963A61E9963A61E
[0.321581] INFO: Write: size=6, data=5502788DE20B
[0.353514] INFO: Read: size=1, data=55
[0.353523] INFO: Read: size=1, data=06
[0.353525] INFO: Read: size=8, data=780100030006C8D8
[0.353589] INFO: Write: size=7, data=5503790300AF7F
[0.369592] INFO: Read: size=1, data=55
[0.369600] INFO: Read: size=1, data=03
[0.369602] INFO: Read: size=5, data=796015B392
[0.369603] ERROR: Received NAK packet with error code 60. [in 
src/divesystem_idive.c:384 (divesystem_idive_packet)]

[0.369605] INFO: Sleep: value=100
[0.470930] INFO: Write: size=7, data=5503790300AF7F
[0.481866] INFO: Read: size=1, data=55
[0.481885] INFO: Read: size=1, data=38
[0.481893] INFO: Read: size=58, 
data=7900E4000EDA3B001C30E21E1728E79D1300CB0A9600E0011E1E320032035F0F035811FE0242B70700064786

[0.482035] INFO: Write: size=7, data=55037A0100904D
[0.516896] INFO: Read: size=1, data=55
[0.516913] INFO: Read: size=1, data=C2
[0.516921] INFO: Read: size=196, 
data=7A9F46B60D3C56C7162CE90100010003003333935890010A001A00A1001500150002505032007805FF7F07070707070707070001D3020003003333B7D3920114002500A1001500150002505032007805FF7F07070707070707070001D30300030033333D2D06AF69


And then at line 327, what I assume is the start of the Dive 2 download, 
with a Timestamp moved backwards error followed by NAK packet. This same 
sequence is repeated for what I assume is the start of the Dive 3 
download.


[3.428892] INFO: Write: size=7, data=55037AE200D5AC
[3.477940] INFO: Read: size=1, data=55
[3.477955] INFO: Read: size=1, data=C2
[3.477958] INFO: Read: size=196, 
data=7A8D01CA081D00A0001500150002505032007805FF7F14000D121312100F0D0C000173E20003003333CFAB8D01D4081500A0001500150002505032007805FF7F14000D121312100F0D0C000173E3000300333382858D01DE080B00A0001500150002505032007805FF7F14000D121312100F0D0C000173E400030033334FC206AF69
[3.478074] ERROR: Timestamp moved backwards. [in 
src/divesystem_idive_parser.c:473 
(divesystem_idive_parser_samples_foreach)]

[3.478226] INFO: Write: size=7, data=55037902009C4E
[3.493887] INFO: Read: size=1, data=55
[3.493897] INFO: Read: size=1, data=03
[3.493898] INFO: Read: size=5, data=796015B392
[3.493899] ERROR: Received NAK packet with error code 60. [in 
src/divesystem_idive.c:384 (divesystem_idive_packet)]

[3.493901] INFO: Sleep: value=100
[3.594764] INFO: Write: size=7, data=55037902009C4E
[3.606094] INFO: Read: size=1, data=55
[3.606100] INFO: Read: size=1, data=38
[3.606103] INFO: Read: size=58, 
data=79009701182C28004682CE1E5D28E80EAA4201005A049600E0011E1E320032035F0F035811FE0242EE0100069AFE

[3.606168] INFO: Write: size=7, data=55037A0100904D
[3.654170] INFO: Read: size=1,