Hello list,

I seem to be having some problems with opening ports the correct way
on my pfsense firewall.
I have a client that is behind a pfsense firewall that needs to use
ftp to download from from a provider (insurance company)

Their tech docs tell me to open ports 20,21,80,443,7950-8079 for all
of their ip addresses for the communication to work properly,
They gave me a list of ip addresses, and i have created rules for each
ip address to port forward the ports to the machine doing the
downloading.

let me take a step back.....

the default configuration for pfsense is to let all lan traffic pass
to the WAN unrestricted. any computer on the lan can access any
computer
on the internet on any port, correct? There is a rule under the LAN
that has that in it at least.  Which is why its confusing me why this
client cant use the download client for the provider, and all it does
is open an FTP connection and download new policies to their system.

they sent me a list of ip addresses of their servers, telling me that
those the machine downloading the polcies needs to be able to connect
on the ports above to their servers.  and if the lan going out is
unrestricted, then i dont understand why it isnt working.

first i made rules stating that their ip address -> on the ports
specified -> goes to the ip address of the local machine doing the
download.
that didnt work.
So then i changed the rules to allow their ip address to ANY port on
the local ip address doing the downloading and that didnt work either.
i also added LAN rules to allow the local machine to connect to their
ip address on the specified ports. didnt work either.

the pfsense firewall replaced their SBS2003 machine as the firewall
and it was working with that, there were no ports open on the SBS
server
to allow the access (which tells me how bad the SBS firewall actually
was) but its creating a big problem for my client not being able to
download new policies into their system.

Is there something special im suppose to be doing to open ports for
this kind of communication?  it shouldnt be this complicated, all i
need
to do is make sure one machine on their local network can ftp into
their machines using passive ftp to download information.
what am i doing wrong?

Also, does pfsense do ALG?  I have another client that is doing Voip
and is getting one way audio, which from what other people have told
me and ive read on the internet is a firewall issue.  Its like an
issue of the pbx making a call, going out on one port and when it gets
the packets
back on another port it messes with the header of the packet and it
doesnt know how to get back to the originating machine.  i have all
the
nessesary ports for sip and voip open pointing to the pbx on the network.
it all seems complicated and im having a heck of a time with getting
pfsense to do the job i need done.

ive read other post of people having problems with FTP an pfsense, but
never found a real solution for the problem.

any help on this subject would be greatly appreciated.

Thanks for any and all help.

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