On Friday, February 7, 2014 12:43:57 PM UTC+5:30, Paul B. Gallagher wrote:
> Partway through the update, Norton Internet Security "detected" 
> 
> Suspicious.Cloud.7.F and removed it to quarantine. As soon as this 
> 
> happened, SeaMonkey's check of add-ins for compatibility stalled. After 
> 
> five minutes of spinning, I clicked "Cancel" and the installer terminated.
> 
> 
> 
> The file that was flagged by NIS was
> 
> C:\Program Files(x86)\SeaMonkey\freebl3.dll
> 
> The file size is 299,520 bytes.
> 
> The Details panel from Windows Explorer properties reports:
> 
> File description: NSS freebl Library
> 
> Type: Application extension
> 
> File version: 3.15.4.0
> 
> Product name: Network Security Services
> 
> Product version: 3.15.4 Basic ECC
> 
> Copyright:
> 
> Size: 292 KB
> 
> Date modified: 2/7/2014 1:56 AM
> 
> Language: English (United States)
> 
> Original filename: freebl3.dll
> 
> 
> 
> I launched SeaMonkey, which reported its version as 2.24, but did not 
> 
> automatically take me to the release notes (well, actually, it tried, 
> 
> but I just got the busy cursor; it never displayed the page). In fact, I 
> 
> was unable to browse to any web page, which means I cannot download the 
> 
> installer and reinstall manually.
> 
> 
> 
> I checked my add-ons, and found the "Extensions" were intact, but the 
> 
> "Plugins" panel was blank (about 10 add-ons had vanished). When I asked 
> 
> SM to check compatibility, I got the same result as with the browser -- 
> 
> unable to browse to any page, including the plugin check.
> 
> 
> 
> I am unable to download mail (Ctrl-D produces no response).
> 
> 
> 
> I will download the full installer on another computer, move it here, 
> 
> uninstall and reinstall and see if that helps.
> 
> 
> 
> -- 
> 
> War doesn't determine who's right, just who's left.
> 
> --
> 
> Paul B. Gallagher

Hello,

Sorry for the trouble. I am Vineeth and I am from the Norton Support team.

Can you please submit the file to us at http://www.Norton.com/fp so we can 
review it and white list if needed.

Thanks!

Vineeth
Norton Support
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