Re: Missing Chat Button..
Paul B. Gallagher wrote: JD wrote: I don't know any better way to describe the problem. On the following web page: http://www.iherb.com/info/Contact On the left side there is a place to "Contact us via Live Chat" but there is no button to click on. Below where the button should be, it says "(Click to Chat)" WFM with no special actions on my part -- I get a rectangular button with "Live Chat" in bold black on a white background in the top two-thirds and "online" in bold white on a green background in the bottom third. Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20120615 Firefox/13.0.1 SeaMonkey/2.10.1 Did you see my second reply to Phillip? It's my HOSTS file. -- JD.. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Missing Chat Button..
JD wrote: I don't know any better way to describe the problem. On the following web page: http://www.iherb.com/info/Contact On the left side there is a place to "Contact us via Live Chat" but there is no button to click on. Below where the button should be, it says "(Click to Chat)" WFM with no special actions on my part -- I get a rectangular button with "Live Chat" in bold black on a white background in the top two-thirds and "online" in bold white on a green background in the bottom third. Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20120615 Firefox/13.0.1 SeaMonkey/2.10.1 -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Missing Chat Button..
Do you use any customized HOSTS file? I do, and it appears to be blocking what the button is referring to: https://server.iad.liveperson.net/hc/68957657/?cmd=file&file=visitorWantsToChat&site=68957657&byhref=1&imageUrl=https://www.iherb.com/i/info/logo' In my HOSTS file: 127.0.0.1 server.iad.liveperson.net Philip TAYLOR wrote: I see a button : it is above the words "Click to chat". Build identifier: Mozilla/5.0 (Windows NT 6.1; rv:13.0) Gecko/20120615 Firefox/13.0.1 SeaMonkey/2.10.1 Philip Taylor JD wrote:> I don't know any better way to describe the problem. > > On the following web page: http://www.iherb.com/info/Contact > > On the left side there is a place to "Contact us via Live Chat" but > there is no button to click on. Below where the button should be, it > says "(Click to Chat)" > -- JD.. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Missing Chat Button..
I restarted in Safe Mode with all Add-ons disabled and I still don't get a button. Philip TAYLOR wrote: I see a button : it is above the words "Click to chat". Build identifier: Mozilla/5.0 (Windows NT 6.1; rv:13.0) Gecko/20120615 Firefox/13.0.1 SeaMonkey/2.10.1 Philip Taylor JD wrote:> I don't know any better way to describe the problem. > > On the following web page: http://www.iherb.com/info/Contact > > On the left side there is a place to "Contact us via Live Chat" but > there is no button to click on. Below where the button should be, it > says "(Click to Chat)" > -- JD.. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Missing Chat Button..
I see a button : it is above the words "Click to chat". Build identifier: Mozilla/5.0 (Windows NT 6.1; rv:13.0) Gecko/20120615 Firefox/13.0.1 SeaMonkey/2.10.1 Philip Taylor JD wrote:> I don't know any better way to describe the problem. > > On the following web page: http://www.iherb.com/info/Contact > > On the left side there is a place to "Contact us via Live Chat" but > there is no button to click on. Below where the button should be, it > says "(Click to Chat)" > ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Missing Chat Button..
I don't know any better way to describe the problem. On the following web page: http://www.iherb.com/info/Contact On the left side there is a place to "Contact us via Live Chat" but there is no button to click on. Below where the button should be, it says "(Click to Chat)" -- JD.. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
