Re: [Sursound] Servicing a Soundfield MK V in the United States.

[Rudy Chalupa]

Due to necessity, I've learned to service pretty much every piece of my MK IV. 
(I'm the guy who did this: 
https://www.gearslutz.com/board/11410162-post650.html.)If you have a schematic, 
I'd be willing to take a look at your Mk V. I'm in the Philadelphia area.


Cordially,


Rudy Chalupa
Pleiades Audio + Electronics



-Original Message-
From: bbowling 
To: sursound 
Sent: Sun, Mar 20, 2016 6:02 pm
Subject: [Sursound] Servicing a Soundfield MK V in the United States.

Hello All,From reading the subjects that have been posted over the past year, I 
can see many of us have issues with our Soundfield equipment. I have been able 
to make contact with the U.S. based sales rep in Los Angeles, Ca, and I have 
spoken to TSL support twice in regards to having our Soundfield MK V serviced. 
The conclusion from every angle is that I will have to send it to them in 
Marlow, U.K. to have it serviced.Have any of you found any companies in the 
U.S. that can, or are willing to service Soundfield products? We believe there 
is a power issue at hand and would like to avoid sending it to Europe if at all 
possible.Here is a description of the problem from the Professor. "Actually the 
problem is that it does not always turn on.  There appears to be a problem with 
its power supply that causes it to chirp/click repeatedly while attempting to 
power on, and often even when it does finally turn on (after letting it try and 
“chirp” for a while, the display lights up without the usual channel indicators 
and level meters being displayed.  Sometimes if you let it sit (on) long 
enough, or try cycling the power a number of times in succesion, the unit 
starts up correctly and works as expected."Thank you in advance, and all the 
best to you all!"Barry 
Bowling___Sursound mailing 
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[Sursound] Servicing a Soundfield MK V in the United States.

[bbowling]

Hello All,

From reading the subjects that have been posted over the past year, I can see 
many of us have issues with our Soundfield equipment. 

I have been able to make contact with the U.S. based sales rep in Los Angeles, 
Ca, and I have spoken to TSL support twice in regards to having our Soundfield 
MK V serviced. The conclusion from every angle is that I will have to send it 
to them in Marlow, U.K. to have it serviced.

Have any of you found any companies in the U.S. that can, or are willing to 
service Soundfield products? We believe there is a power issue at hand and 
would like to avoid sending it to Europe if at all possible.

Here is a description of the problem from the Professor. 

"Actually the problem is that it does not always turn on.  There appears to be 
a problem with its power supply that causes it to chirp/click repeatedly while 
attempting to power on, and often even when it does finally turn on (after 
letting it try and “chirp” for a while, the display lights up without the usual 
channel indicators and level meters being displayed.  Sometimes if you let it 
sit (on) long enough, or try cycling the power a number of times in succesion, 
the unit starts up correctly and works as expected."

Thank you in advance, and all the best to you all!"

Barry Bowling
___
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Sursound@music.vt.edu
https://mail.music.vt.edu/mailman/listinfo/sursound - unsubscribe here, edit 
account or options, view archives and so on.