Hi

We have a case of emails reproducible disappearing to one specific
sunrise recipient.

The recipient is quite sure, he has not activated any filtering rule in
his sunrise webmail. He requests us as the ISP of the sender, to
investigate the issue 'from the source'.

We see in our logs:

mx0.sunrise.ch has address 213.46.255.61

is happily accepting the email with 200 OK. No late bounce can be found.

Does anyone know, how to contact chello.at for such issue? I have tried
the contacts registered @ RIPE for this range. They are either 'not in
charge and don't know who is' or do not respond.
Sunrise seems not to know how to open a case with chello for such an
issue (as last time we faced such an issue).

-- 
Mit freundlichen Grüssen

-Benoît Panizzon- @ HomeOffice und normal erreichbar
-- 
I m p r o W a r e   A G    -    Leiter Commerce Kunden
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Zurlindenstrasse 29             Tel  +41 61 826 93 00
CH-4133 Pratteln                Fax  +41 61 826 93 01
Schweiz                         Web  http://www.imp.ch
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