Re: [swinog] Minimal S/N margin on Swisscom BBCS VDSL loops

2009-05-08 Diskussionsfäden Flavio Tischhauser
Hi Thomas

On Thu, May 7, 2009 at 15:53, Thomas Kernen tker...@deckpoint.ch wrote:

 So for me there is no question the loop is functional and am trying to
 figure out how to get the loop retested. It is clear to me that in the
 VDSL modem Swisscom sets the profile to have a min of 10db margin and
 optimal is considered 12dB. So I strongly suspect the line could be
 retrained at a higher rate


The first thing you need to do is check the technical bandwith using
the xDSL checker:
http://xdsl.vadian.net/check.aspx?xdsl=xdslreg=WSUB7EU7

This should give you a rough idea on the max profile that swisscom
considers possible using some figures like line distance etc. If it is
significantly higher than what you are seeing (based on your inital
data, the final profile might be set down to 8000/1000), you can
usually get the issue investigated. If the line has really gotten a
lot better since the test started, you should be able to request a new
test phase through support (you might have to argue that you have
optimized your in-house cabling since the last test, that seemed to
work well for others). You might have to wait for the current test to
end (up to 2-3 weeks in total) before that.

The last step would be to open a speed ticket and get someone from
swisscom to look at the DSLAM, switch you on a different cable etc. Of
course this is only possible if the line checkers promise a lot higher
speeds and you would get charged for the costs if the issue is in your
in-house cabling. Best way to prevent this is to hook the modem
directly to your HAK.


Flavio

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Re: [swinog] Minimal S/N margin on Swisscom BBCS VDSL loops

2009-05-07 Diskussionsfäden Thomas Kernen


Andre Oppermann wrote:
 Thomas Kernen wrote:
 Does some have any guidance as to how much S/N margin Swisscom 
 requires for their BBCS VDSL loops. I have a case where the S/N margin 
 in 22dB on the downstream and it surprises me the line doesn't train 
 at a higher rate (current rate is 13264kbps).
 
 The S/N margin is inverse proportional to the link speed. You have 22dB
 at 13Mb but only 5dB at 30Mb. This is usually a symptom of some cabling
 problem. You should also check the number of CRC errors you have on the
 line. VDSL2 is extremely sensitive to in-house wiring. Make sure you run
 the cable directly from the Swisscom UP to your VDSL modem. If necessary
 put a fresh U72 cable just for VSDL. Always separate VDSL from any SDSL
 on the same quad (U72 is not twisted pair but twisted quad).
 

Hi Andre,

This is in a brand new building with a new Swisscom intro and a new and 
dedicated U72 from the intro directly to the VDSL modem. Nothing else on 
that quad.

CRC increments max by 1 or 2 every 24 hours. Swisscom recabled the trunk 
after an outage notice (VDSL working fine but no analogue dial tone, 
50mV on the loop, not enough to get a phone to ring in any case). That 
is when the loop change characteristics since it was fully checked end 
to end and that the S/N margin jumped from approx 10/12dB to 22dB.

So for me there is no question the loop is functional and am trying to 
figure out how to get the loop retested. It is clear to me that in the 
VDSL modem Swisscom sets the profile to have a min of 10db margin and 
optimal is considered 12dB. So I strongly suspect the line could be 
retrained at a higher rate but that the profile that has been uploaded 
to the modem by Swisscom is most likely limiting the max train speed in 
order to increase the line stability, which is a good thing unless all 
of this was performed prior to the loop being rebuilt.

Thomas


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Re: [swinog] Minimal S/N margin on Swisscom BBCS VDSL loops

2009-05-06 Diskussionsfäden Andre Oppermann
Thomas Kernen wrote:
 Does some have any guidance as to how much S/N margin Swisscom requires 
 for their BBCS VDSL loops. I have a case where the S/N margin in 22dB on 
 the downstream and it surprises me the line doesn't train at a higher 
 rate (current rate is 13264kbps).

The S/N margin is inverse proportional to the link speed. You have 22dB
at 13Mb but only 5dB at 30Mb. This is usually a symptom of some cabling
problem. You should also check the number of CRC errors you have on the
line. VDSL2 is extremely sensitive to in-house wiring. Make sure you run
the cable directly from the Swisscom UP to your VDSL modem. If necessary
put a fresh U72 cable just for VSDL. Always separate VDSL from any SDSL
on the same quad (U72 is not twisted pair but twisted quad).

-- 
Andre

 I understand that during the initial setup phase the modem is probed 
 more or less every 24 hours but doesn't seem to update if the line 
 characteristics evolve over time.
 
 If someone can shed some light or provide me with a contact within 
 Swisscom that actually knows the story behind this I would appreciate it.
 
 Thanks
 Thomas


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[swinog] Minimal S/N margin on Swisscom BBCS VDSL loops

2009-04-30 Diskussionsfäden Thomas Kernen

Does some have any guidance as to how much S/N margin Swisscom requires 
for their BBCS VDSL loops. I have a case where the S/N margin in 22dB on 
the downstream and it surprises me the line doesn't train at a higher 
rate (current rate is 13264kbps).

I understand that during the initial setup phase the modem is probed 
more or less every 24 hours but doesn't seem to update if the line 
characteristics evolve over time.

If someone can shed some light or provide me with a contact within 
Swisscom that actually knows the story behind this I would appreciate it.

Thanks
Thomas


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