Re: [swinog] Nice to know for ISPs: Exchange 2003 SP2 Greylisting bug

2007-06-21 Diskussionsfäden Per Jessen
Martin Blapp wrote:

 We just had a case where we missed some mails from a vendor, and
 those mails now have arrived with three month delay. After some
 investigation we found the reason for the delay: the vendor is using
 Exchange 2003 SP2, which has a known, still unfixed bug. It causes
 outbound mail to domains that implement greylisting to be jailed in a
 black hole until the SMTP service is restarted.

I can't believe that even Exchange would be unable to do a retry - there
are plenty of situations where a server might return a temporary 45x
error. 



-- 
/Per Jessen, Zürich

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Re: [swinog] Nice to know for ISPs: Exchange 2003 SP2 Greylisting bug

2007-06-21 Diskussionsfäden Martin Blapp


Hi,


I can't believe that even Exchange would be unable to do a retry - there
are plenty of situations where a server might return a temporary 45x
error.


The error isn't easy to reproduce. It seems that some conditions are
necessary. It might be a race condition.

Exchange never managed it to 100% comply with the existing RFCs. That
hasn't changed at all. And it still looks like Microsoft doesn't handle bugs
seriously if only a small to average userbase is affected. This bug has
only made it up to the second level support of Microsoft.

--
Martin
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Re: [swinog] Nice to know for ISPs: Exchange 2003 SP2 Greylisting bug

2007-06-21 Diskussionsfäden Andre Timmermann
Am Donnerstag, den 21.06.2007, 09:49 +0200 schrieb Martin Blapp:

 Exchange never managed it to 100% comply with the existing RFCs. That
 hasn't changed at all. And it still looks like Microsoft doesn't handle bugs
 seriously if only a small to average userbase is affected. This bug has
 only made it up to the second level support of Microsoft.

I think, proposal #4 should work for all ;)

If you have crappy software, remove it.

-- 
Mit freundlichen Gruessen

Andre Timmermann
Nine Internet Solutions AG, nine.ch
Letzigraben 77, CH-8003 Zuerich
Tel +41 44 481 16 42, Fax +41 44 481 16 43

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Re: [swinog] Nice to know for ISPs: Exchange 2003 SP2 Greylisting bug

2007-06-21 Diskussionsfäden Per Jessen
Martin Blapp wrote:

 
 Hi,
 
 I can't believe that even Exchange would be unable to do a retry -
 there are plenty of situations where a server might return a
 temporary 45x error.
 
 The error isn't easy to reproduce. It seems that some conditions are
 necessary. It might be a race condition.
 
 Exchange never managed it to 100% comply with the existing RFCs.  

That I can easily believe, but it just seems incredible that it wouldn't
be able to deal with a retry.  Which is why I doubt it should somehow
be related to greylisting.




-- 
/Per Jessen, Zürich

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Re: [swinog] Nice to know for ISPs: Exchange 2003 SP2 Greylisting bug

2007-06-20 Diskussionsfäden Martin Blapp



4. remove MS Exchange as its unable to fulfill internet capabilities.


or

5. use a smarthost instead of connecting MS Exchange directly
to the internet :-)

--
Martin
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Re: [swinog] Nice to know for ISPs: Exchange 2003 SP2 Greylisting bug

2007-06-19 Diskussionsfäden Pascal Gloor

WORKAROUNDS
===

1. Write a script to restart the SMTP service at least once a day.
2. Modify the registry on the sender Exchange server, to change
   the Glitch Retry key.
3. Clarify that there is no 3rd party AV software in the
   environment which could be causing the issue.


4. remove MS Exchange as its unable to fulfill internet capabilities.

smime.p7s
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