[symfony-users] Re: Project Management / Support tools

2009-11-01 Thread David Ashwood

It requires getting your hands a little dirty but yep.
It's a standard MVC based ruby app - so you can customize the views with
your own.

There's some general info about it here:
http://www.redmine.org/boards/3/topics/show/4283



On Mon, 2009-11-02 at 01:19 +, Lee Bolding wrote: 
> Thanks... that looks promising.
> 
> Just a quick question, as I'm playing with adding issues "as a  
> customer"... is it possible to hide or deactivate status, priority,  
> assigned to, start date, due date, estimated time etc fields?
> 
> If you can, that looks like it could be perfect
> 
> On 1 Nov 2009, at 23:26, David Ashwood wrote:
> 
> >
> > Take a look at Redmine - http://www.redmine.org/
> >
> > Very decent, works with all scm, multiple projects; public & private,
> > it's simple to use and configure and has a nice feel to it.
> >
> > On Sun, 2009-11-01 at 20:52 +, Lee Bolding wrote:
> >> Hi Gang,
> >>
> >> Can anybody recommend a good project management and support tool  
> >> along
> >> the lines of BaseCamp or CodeBase?
> >>
> >> What I'm after specifically, is something that operates in 2 modes  
> >> - a
> >> public facing mode that allows customers to report and browse
> >> outstanding bugs etc (but not assign them, or see who they are
> >> assigned to), and a backend that allows us to assign bugs internally
> >> and integrates the bug tracker with a version control system, so that
> >> we can link specific commits to tickets (like Trac does). Also,
> >> ideally I would be able to host it myself, and easily be able to make
> >> repositories and projects either public (for open source projects) or
> >> private (for commercial projects).
> >>
> >> I know Trac can do most of this, but it's a real PITA to set up - and
> >> setting it up badly gives the public access to browse your  
> >> repository,
> >> which ain't good. Both BaseCamp and CodeBase have the backend part
> >> covered, but don't have a public frontend where your customers can
> >> report bugs (and I can't host myself).
> >>
> >> Any suggestions?
> >>
> >> Thanks...
> >>
> >>>
> >
> >
> >
> > >
> 
> 
> > 



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[symfony-users] Re: Project Management / Support tools

2009-11-01 Thread Lee Bolding

Thanks... that looks promising.

Just a quick question, as I'm playing with adding issues "as a  
customer"... is it possible to hide or deactivate status, priority,  
assigned to, start date, due date, estimated time etc fields?

If you can, that looks like it could be perfect

On 1 Nov 2009, at 23:26, David Ashwood wrote:

>
> Take a look at Redmine - http://www.redmine.org/
>
> Very decent, works with all scm, multiple projects; public & private,
> it's simple to use and configure and has a nice feel to it.
>
> On Sun, 2009-11-01 at 20:52 +, Lee Bolding wrote:
>> Hi Gang,
>>
>> Can anybody recommend a good project management and support tool  
>> along
>> the lines of BaseCamp or CodeBase?
>>
>> What I'm after specifically, is something that operates in 2 modes  
>> - a
>> public facing mode that allows customers to report and browse
>> outstanding bugs etc (but not assign them, or see who they are
>> assigned to), and a backend that allows us to assign bugs internally
>> and integrates the bug tracker with a version control system, so that
>> we can link specific commits to tickets (like Trac does). Also,
>> ideally I would be able to host it myself, and easily be able to make
>> repositories and projects either public (for open source projects) or
>> private (for commercial projects).
>>
>> I know Trac can do most of this, but it's a real PITA to set up - and
>> setting it up badly gives the public access to browse your  
>> repository,
>> which ain't good. Both BaseCamp and CodeBase have the backend part
>> covered, but don't have a public frontend where your customers can
>> report bugs (and I can't host myself).
>>
>> Any suggestions?
>>
>> Thanks...
>>
>>>
>
>
>
> >


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[symfony-users] Re: Project Management / Support tools

2009-11-01 Thread David Ashwood

Take a look at Redmine - http://www.redmine.org/

Very decent, works with all scm, multiple projects; public & private,
it's simple to use and configure and has a nice feel to it.

On Sun, 2009-11-01 at 20:52 +, Lee Bolding wrote: 
> Hi Gang,
> 
> Can anybody recommend a good project management and support tool along  
> the lines of BaseCamp or CodeBase?
> 
> What I'm after specifically, is something that operates in 2 modes - a  
> public facing mode that allows customers to report and browse  
> outstanding bugs etc (but not assign them, or see who they are  
> assigned to), and a backend that allows us to assign bugs internally  
> and integrates the bug tracker with a version control system, so that  
> we can link specific commits to tickets (like Trac does). Also,  
> ideally I would be able to host it myself, and easily be able to make  
> repositories and projects either public (for open source projects) or  
> private (for commercial projects).
> 
> I know Trac can do most of this, but it's a real PITA to set up - and  
> setting it up badly gives the public access to browse your repository,  
> which ain't good. Both BaseCamp and CodeBase have the backend part  
> covered, but don't have a public frontend where your customers can  
> report bugs (and I can't host myself).
> 
> Any suggestions?
> 
> Thanks...
> 
> > 



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[symfony-users] Re: Project Management / Support tools

2009-11-01 Thread Eno

On Sun, 1 Nov 2009, Lee Bolding wrote:

> I know Trac can do most of this, but it's a real PITA to set up - and  
> setting it up badly gives the public access to browse your repository,  
> which ain't good. Both BaseCamp and CodeBase have the backend part  
> covered, but don't have a public frontend where your customers can  
> report bugs (and I can't host myself).

I use Trac hosted at svnrepository.com. Their control panel makes setting 
up Trac very easy. Im using the Level 2 plan ($7/month).



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[symfony-users] Re: Project Management / Support tools

2009-11-01 Thread Sid Bachtiar

Mantis?

On Mon, Nov 2, 2009 at 9:52 AM, Lee Bolding  wrote:
>
> Hi Gang,
>
> Can anybody recommend a good project management and support tool along
> the lines of BaseCamp or CodeBase?
>
> What I'm after specifically, is something that operates in 2 modes - a
> public facing mode that allows customers to report and browse
> outstanding bugs etc (but not assign them, or see who they are
> assigned to), and a backend that allows us to assign bugs internally
> and integrates the bug tracker with a version control system, so that
> we can link specific commits to tickets (like Trac does). Also,
> ideally I would be able to host it myself, and easily be able to make
> repositories and projects either public (for open source projects) or
> private (for commercial projects).
>
> I know Trac can do most of this, but it's a real PITA to set up - and
> setting it up badly gives the public access to browse your repository,
> which ain't good. Both BaseCamp and CodeBase have the backend part
> covered, but don't have a public frontend where your customers can
> report bugs (and I can't host myself).
>
> Any suggestions?
>
> Thanks...
>
> >
>



-- 
Blue Horn Ltd - System Development
http://bluehorn.co.nz

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