Re: [Tails-dev] Should we avoid using the word bug?
Does that make sense or do you think it will be confusing to have only the title of the page and the launcher talk about error instead of bug; winterfairy, what do you think about all that? I still don't like the word bug, and other software doesn't seem to use the word bug in interfaces for casual users. Also, consistency. Just out of curiosity: do you have example of such software? I'd like to see how things look and feel without the work bug. But I'm ok with it being used after the ambiguity is cleared, like the proposal above. Ok. signature.asc Description: OpenPGP digital signature ___ tails-dev mailing list tails-dev@boum.org https://mailman.boum.org/listinfo/tails-dev
Re: [Tails-dev] Should we avoid using the word bug?
On 05/09/13 18:54, intrigeri wrote: sajol...@pimienta.org wrote (05 Sep 2013 16:23:33 GMT) : So, my proposal is to use error sometimes, but keep bug once the ambiguity has be cleared. And to do that: 1. Change the desktop shortcut and the title of the documentation page to Report an error. 2. Change Exact steps to reproduce the problem to Exact steps to reproduce the error. 3. Change Actual result / the problem to Actual result, the error. In this plan, I don't see where bug is used once the ambiguity is cleared. May you please clarify? The word bug will still be used as until now on the page https://tails.boum.org/doc/first_steps/bug_reporting/, and in the intro text of Whisperback. Does that make sense or do you think it will be confusing to have only the title of the page and the launcher talk about error instead of bug; winterfairy, what do you think about all that? I still don't like the word bug, and other software doesn't seem to use the word bug in interfaces for casual users. Also, consistency. But I'm ok with it being used after the ambiguity is cleared, like the proposal above. ___ tails-dev mailing list tails-dev@boum.org https://mailman.boum.org/listinfo/tails-dev
Re: [Tails-dev] Should we avoid using the word bug?
On 05/09/13 18:54, intrigeri wrote: sajol...@pimienta.org wrote (05 Sep 2013 16:23:33 GMT) : So, my proposal is to use error sometimes, but keep bug once the ambiguity has be cleared. And to do that: 1. Change the desktop shortcut and the title of the documentation page to Report an error. 2. Change Exact steps to reproduce the problem to Exact steps to reproduce the error. 3. Change Actual result / the problem to Actual result, the error. In this plan, I don't see where bug is used once the ambiguity is cleared. May you please clarify? The word bug will still be used as until now on the page https://tails.boum.org/doc/first_steps/bug_reporting/, and in the intro text of Whisperback. Does that make sense or do you think it will be confusing to have only the title of the page and the launcher talk about error instead of bug; winterfairy, what do you think about all that? signature.asc Description: OpenPGP digital signature ___ tails-dev mailing list tails-dev@boum.org https://mailman.boum.org/listinfo/tails-dev
Re: [Tails-dev] Should we avoid using the word bug?
On 25/08/13 13:03, winterfa...@riseup.net wrote: Right now, the desktop icon read as Report a bug. Bug is a real and recognized word for software error, but it is also a real and recognized word for a kind of surveillance device secretly recording audio [1]. I therefore believe that the word bug may be confusing in the context of Tails. I don't know what applies for English, but in Swedish non-technical people tend to believe you talk about the listening device when you say bugg. I think this mistake may exist in more languages, so I propose to change the desktop icon to read as Report an error instead. Likewise I want the text inside whisperback that now reads Help us fix your bug! to read Help us fix your software error! or even Help us fix your software bug!. And similar for other instances of the word bug. If you do not think English speaking people can misunderstand the word bug in this context, I will simply change it in the Swedish translation only. Thoughts? [1] http://dictionary.reference.com/browse/bug Hi, sorry for the delay. I had a draft lying in my inbox for the past 10 days... I'm generally in favor of getting rid of jargon and ambiguous terms. On the other hand, from the definition you are linking, the meaning software error seems to be quite more common that the meaning listening device. Plus the two style guides I often take as reference (GNOME Microsoft) don't hesitate to use it to mean software error. Microsoft Style Guide says: « Bug. Use without definition or apology to refer to a software or hardware error. » To follow on intrigeri's proposal to say problem instead of error, we are already mixing the usage of bug and problem in Whisperback. We say Report a Bug but Exact steps to reproduce the problem. What worries here is to see people send reports to ask for help saying I can do XXX? How do I do XXX?. Using error would make it more strict. We want people to use Whisperback to report errors not problems, eventually. So, my proposal is to use error sometimes, but keep bug once the ambiguity has be cleared. And to do that: 1. Change the desktop shortcut and the title of the documentation page to Report an error. 2. Change Exact steps to reproduce the problem to Exact steps to reproduce the error. 3. Change Actual result / the problem to Actual result, the error. But I'm not 100% convinced either :) signature.asc Description: OpenPGP digital signature ___ tails-dev mailing list tails-dev@boum.org https://mailman.boum.org/listinfo/tails-dev
Re: [Tails-dev] Should we avoid using the word bug?
sajol...@pimienta.org wrote (05 Sep 2013 16:23:33 GMT) : So, my proposal is to use error sometimes, but keep bug once the ambiguity has be cleared. And to do that: 1. Change the desktop shortcut and the title of the documentation page to Report an error. 2. Change Exact steps to reproduce the problem to Exact steps to reproduce the error. 3. Change Actual result / the problem to Actual result, the error. In this plan, I don't see where bug is used once the ambiguity is cleared. May you please clarify? (Great to see there's a plan, still! :) Cheers, -- intrigeri | GnuPG key @ https://gaffer.ptitcanardnoir.org/intrigeri/intrigeri.asc | OTR fingerprint @ https://gaffer.ptitcanardnoir.org/intrigeri/otr.asc ___ tails-dev mailing list tails-dev@boum.org https://mailman.boum.org/listinfo/tails-dev
Re: [Tails-dev] Should we avoid using the word bug?
Hi, winterfa...@riseup.net wrote (25 Aug 2013 11:03:50 GMT) : I want to propose some wording improvements for whisperback and corresponding documentation. I'm glad you do :) Right now, the desktop icon read as Report a bug. Bug is a real and recognized word for software error, but it is also a real and recognized word for a kind of surveillance device secretly recording audio [1]. I therefore believe that the word bug may be confusing in the context of Tails. I don't know what applies for English, but in Swedish non-technical people tend to believe you talk about the listening device when you say bugg. I think this mistake may exist in more languages, so I propose to change the desktop icon to read as Report an error instead. Likewise I want the text inside whisperback that now reads Help us fix your bug! to read Help us fix your software error! or even Help us fix your software bug!. And similar for other instances of the word bug. I've no strong opinion about the whole thing, but I'd rather use problem than error. Most bugs reported to Tails are really features (as in: result from design choices), or problems caused by sub-optimal documentation and reading. In both cases, they are real problems in the experience of the reporter, but are not really software bugs. Cheers, -- intrigeri | GnuPG key @ https://gaffer.ptitcanardnoir.org/intrigeri/intrigeri.asc | OTR fingerprint @ https://gaffer.ptitcanardnoir.org/intrigeri/otr.asc ___ tails-dev mailing list tails-dev@boum.org https://mailman.boum.org/listinfo/tails-dev
[Tails-dev] Should we avoid using the word bug?
Hi. I want to propose some wording improvements for whisperback and corresponding documentation. Right now, the desktop icon read as Report a bug. Bug is a real and recognized word for software error, but it is also a real and recognized word for a kind of surveillance device secretly recording audio [1]. I therefore believe that the word bug may be confusing in the context of Tails. I don't know what applies for English, but in Swedish non-technical people tend to believe you talk about the listening device when you say bugg. I think this mistake may exist in more languages, so I propose to change the desktop icon to read as Report an error instead. Likewise I want the text inside whisperback that now reads Help us fix your bug! to read Help us fix your software error! or even Help us fix your software bug!. And similar for other instances of the word bug. If you do not think English speaking people can misunderstand the word bug in this context, I will simply change it in the Swedish translation only. Thoughts? [1] http://dictionary.reference.com/browse/bug ___ tails-dev mailing list tails-dev@boum.org https://mailman.boum.org/listinfo/tails-dev
