RE: office 365 installation help

2015-10-31 Thread Steve Jacobson via Talk
Jed,

I have been continually frustrated with Microsoft Office installations over
the years.  I remember either Office 95 or 2003, for example, where it
wouldn't work with some CD drives and one had to change an obscure setting
even though other installations worked fine.  

One think to note is that in at least some places with the Office 365
installation, the "NEXT" button works a little differently.  You have to use
ENTER rather than pressing the space bar.  There are some web-like web pages
that have information and require that you press "NEXT" that you could
easily miss if you were either in another window or away from your computer.
You didn't say it, but I assume you logged into your Office 365 account at
some point.  If you missed that step, that could be part of the problem.

Before you try installing all over again, you might reboot, go to Add or
Remove programs, find Office 365, and press the applications key.  There are
usually two options, a quick repair and an online repair.  I would try the
"Quick Repair" first and see what that does.  If that does not seem to
finish, try the "On Line Repair".  It pretty much goes through the install
process again, but it may be able to determine what your machine needs and
is worth a try.  

The install does take a while, but not as long as you are finding it to
take, unless you have a poor internet connection.  I believe that all of
their setups require a good bit of downloading.  You might want to avoid
other downloading or streaming while this is going on.  It also might not
hurt to be sure you are up to date on your Windows updates.

Best regards,

Steve Jacobson


There is some 

-Original Message-
From: Talk
[mailto:talk-bounces+steve.jacobson=visi@lists.window-eyes.com] On
Behalf Of Jed Barton via Talk
Sent: Friday, October 30, 2015 11:16 PM
To: Window-Eyes Discussion List 
Subject: office 365 installation help

Hey guys,

OK, well i got office 365, and am a little discouraged.  Does this 
program really take that long to install?
It gave me asetup file, i ran it, and went out for 8 hours.  I have a 
window here that says microsoft office minimize button.  When i tab 
around it says nothing.  When i hit the mouse keys it goes ding ding 
ding ding, ding, ding, ding.
When i do insert s 1 of my options it says is microsoft office is 
installing, click here for status.  I do a tab to the single left mouse 
button and depress the enter key, nothing, then do the same here for the 
right mouse.  How do i click here for status?  I didn't think it should 
take this long.  Should i reboot and start over?
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RE: office 365 installation help

2015-10-31 Thread Rick Thomas via Talk
Hi: I hate mucking with installations.
I called Microsoft Office staff, the sales department, and they had a fellow
take over my computer and install it with the options I wanted including the
icons on the desktop.
The whole process took less than half an hour after he took control of my
machine.
Note that the fellow was an American, would be leary of someone from another
country who is just a clerk sitting at some machine taking over my computer.
So, if you go this route talk enough to the person who will do the install
to feel confident they can get the job done and backup, backup your system
before he mucks with it so you can do a restore if he mucks things up and
don't try and delete anything before you do a restore if necessary!
That said, the support person did a good job, quick and everything worked
like I told him I wanted it to work but keep your demands simple and basic
since many support staffers are not exactly rocket scientists and your
operating system may depend on what they do to it.
Rick USA


-Original Message-
From: Talk [mailto:talk-bounces+ofbgmail=mi.rr@lists.window-eyes.com] On
Behalf Of Jed Barton via Talk
Sent: Saturday, October 31, 2015 12:16 AM
To: Window-Eyes Discussion List 
Subject: office 365 installation help

Hey guys,

OK, well i got office 365, and am a little discouraged.  Does this 
program really take that long to install?
It gave me asetup file, i ran it, and went out for 8 hours.  I have a 
window here that says microsoft office minimize button.  When i tab 
around it says nothing.  When i hit the mouse keys it goes ding ding 
ding ding, ding, ding, ding.
When i do insert s 1 of my options it says is microsoft office is 
installing, click here for status.  I do a tab to the single left mouse 
button and depress the enter key, nothing, then do the same here for the 
right mouse.  How do i click here for status?  I didn't think it should 
take this long.  Should i reboot and start over?
___
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and do not necessarily represent those of Ai Squared.

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rr.com.
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