Re: [Talk-GB] [OSM-talk] This is an auto-generated note from MAPS.ME application:

[Andy Townsend]

On 19/12/2016 14:12, Paul Berry wrote:
That's a definite usability issue in their application (to say nothing 
of an annoyance to OSM mappers downstream). Is it possible to raise it 
with them as a bug?




See

https://github.com/mapsme/omim/issues/4819

and the links from there including one for exactly the same problem that 
was "closed fixed" for a UI change that never happened.


There are many, many other similar issues in there too.

Cheers,

Andy


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Re: [Talk-GB] [OSM-talk] This is an auto-generated note from MAPS.ME application:

[Paul Berry]

That's a definite usability issue in their application (to say nothing of
an annoyance to OSM mappers downstream). Is it possible to raise it with
them as a bug?

Regards,
*Paul*

On 19 December 2016 at 13:28, Philip Barnes  wrote:

> On Fri, 2016-12-09 at 12:54 +, Robert Whittaker (OSM lists) wrote:
> > On 9 December 2016 at 11:49, Dave F 
> > wrote:
> > >
> > > http://www.openstreetmap.org/user/Peter%20Mount/notes
> > >
> > > They are all for the same entity.
> > >
> > > How can we stop this annoying repetition? Can it be blocked at
> > > OSM's end,
> > > contact individual users or, better still, get it blocked at
> > > source? Does
> > > anyone have a contact at Map.me?
> >
> > I wonder if this could be down to a simple misunderstanding of the
> > Map.me UI. As far as the user is concerned he's stated that an object
> > on the map no longer exists. He may not be aware this his action is
> > adding a note rather than deleting the object immediately. So when
> > the
> > object stays on the map, he assumes his action has failed for
> > technical reasons, and so tries again.
> >
> I found out for my self that duplicate notes are easy to create on
> Saturday. I was in Bridgnorth for a few beers with my mate, and before
> that had had a walk around doing some mapping.
>
> I managed to create 4 notes instead of one due to the interface.
> Initially I had wanted to add a category to a building, in this case a
> theatre. Maps.me didn't allow that so I added a note.
>
> Touching the tick had apparently no effect (no animation or screen
> change), so I assumed it hadn't registered and tried again. It was only
> when I looked at the IRC channel and saw the 4 notes I realised what I
> had done.
>
> Phil (trigpoint)
>
>
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Re: [Talk-GB] [OSM-talk] This is an auto-generated note from MAPS.ME application:

[Philip Barnes]

On Fri, 2016-12-09 at 12:54 +, Robert Whittaker (OSM lists) wrote:
> On 9 December 2016 at 11:49, Dave F 
> wrote:
> > 
> > http://www.openstreetmap.org/user/Peter%20Mount/notes
> > 
> > They are all for the same entity.
> > 
> > How can we stop this annoying repetition? Can it be blocked at
> > OSM's end,
> > contact individual users or, better still, get it blocked at
> > source? Does
> > anyone have a contact at Map.me?
> 
> I wonder if this could be down to a simple misunderstanding of the
> Map.me UI. As far as the user is concerned he's stated that an object
> on the map no longer exists. He may not be aware this his action is
> adding a note rather than deleting the object immediately. So when
> the
> object stays on the map, he assumes his action has failed for
> technical reasons, and so tries again.
> 
I found out for my self that duplicate notes are easy to create on
Saturday. I was in Bridgnorth for a few beers with my mate, and before
that had had a walk around doing some mapping.

I managed to create 4 notes instead of one due to the interface.
Initially I had wanted to add a category to a building, in this case a
theatre. Maps.me didn't allow that so I added a note.

Touching the tick had apparently no effect (no animation or screen
change), so I assumed it hadn't registered and tried again. It was only
when I looked at the IRC channel and saw the 4 notes I realised what I
had done.

Phil (trigpoint)


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Re: [OSM-talk] This is an auto-generated note from MAPS.ME application:

[Michał Brzozowski]

The thing is: I follow changeset discussions in Poland regularly.. I
am yet to find a MAPS.ME user responding to a changeset comment (OK,
there was one person I can barely remember quite a while ago).
I really don't know what I'm missing. These people had to somehow
validate their e-mail address and yet nobody responded? You can't even
disable notifications on osm.org. Maybe alternative login methods
(Google, Facebook) have something to do with this?

On top of that there's usual misunderstanding of notes/POI being
personal bookmarks. In Poland I often encounter such notes written in
Ukrainian and sometimes Russian. I guess this is due to MAPS.ME origin
and its apparent popularity in the "Cyrillic-sphere".

The problem has to be resolved at the source. On top of the UX changes
required, there should be a provision for the app authors to "soft
ban" uncooperative app users by themselves (or potentially restrict
some buggy versions, see the name:xx issue). Both mappers' and DWG
time is precious.

Michał

On Fri, Dec 9, 2016 at 1:33 PM, Andy Townsend  wrote:
> On 09/12/2016 11:49, Dave F wrote:
>>
>> Hi
>>
>> http://www.openstreetmap.org/user/Peter%20Mount/notes
>>
>> They are all for the same entity.
>>
>> How can we stop this annoying repetition?
>
>
> 1) Try and contact the user, via changeset discussion comments, note updates
> or similar.
>
> if that doesn't work
>
> 2) Send an email to d...@osmfoundation.org requesting a block.  We can send
> them a message that they have to read before continuing mapping.  If they've
> used a throwaway email address of have no idea what OSM is, then it'll stop
> their garbage updates.
>
> Note that (1) actually works in a surprisingly large number of cases (not
> the majority, sure, but enough to be worth trying).  Also - it helps if you
> "be nice" when trying to contact new users, especially when they don't know
> what they're doing.
>
> Best Regards,
>
> Andy (DWG member)
>
>
>
>
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Re: [Talk-GB] [OSM-talk] This is an auto-generated note from MAPS.ME application:

[Michael Booth]

I don't think it's possible to delete an object in Maps.me. When you 
edit a place, after all the other details the option at the bottom is 
"place does not exist", which presumably leaves a note and comment.


With the complaints people have about Maps.me, just imagine how many 
more there would be if places could be deleted from within the app.


On 09/12/2016 12:54, Robert Whittaker (OSM lists) wrote:

On 9 December 2016 at 11:49, Dave F  wrote:

http://www.openstreetmap.org/user/Peter%20Mount/notes

They are all for the same entity.

How can we stop this annoying repetition? Can it be blocked at OSM's end,
contact individual users or, better still, get it blocked at source? Does
anyone have a contact at Map.me?

I wonder if this could be down to a simple misunderstanding of the
Map.me UI. As far as the user is concerned he's stated that an object
on the map no longer exists. He may not be aware this his action is
adding a note rather than deleting the object immediately. So when the
object stays on the map, he assumes his action has failed for
technical reasons, and so tries again.

Robert.




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Re: [Talk-GB] [OSM-talk] This is an auto-generated note from MAPS.ME application:

[Andy Townsend]

On 09/12/2016 12:54, Robert Whittaker (OSM lists) wrote:


I wonder if this could be down to a simple misunderstanding of the
Map.me UI. As far as the user is concerned he's stated that an object
on the map no longer exists. He may not be aware this his action is
adding a note rather than deleting the object immediately. So when the
object stays on the map, he assumes his action has failed for
technical reasons, and so tries again.


Exactly that I think - feel free to pitch in on 
https://github.com/mapsme/omim/issues/4819 and related issues.


Cheers,

Andy


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Re: [OSM-talk] This is an auto-generated note from MAPS.ME application:

[Robert Whittaker (OSM lists)]

On 9 December 2016 at 11:49, Dave F  wrote:
> http://www.openstreetmap.org/user/Peter%20Mount/notes
>
> They are all for the same entity.
>
> How can we stop this annoying repetition? Can it be blocked at OSM's end,
> contact individual users or, better still, get it blocked at source? Does
> anyone have a contact at Map.me?

I wonder if this could be down to a simple misunderstanding of the
Map.me UI. As far as the user is concerned he's stated that an object
on the map no longer exists. He may not be aware this his action is
adding a note rather than deleting the object immediately. So when the
object stays on the map, he assumes his action has failed for
technical reasons, and so tries again.

Robert.

-- 
Robert Whittaker

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Re: [Talk-GB] [OSM-talk] This is an auto-generated note from MAPS.ME application:

[Robert Whittaker (OSM lists)]

On 9 December 2016 at 11:49, Dave F  wrote:
> http://www.openstreetmap.org/user/Peter%20Mount/notes
>
> They are all for the same entity.
>
> How can we stop this annoying repetition? Can it be blocked at OSM's end,
> contact individual users or, better still, get it blocked at source? Does
> anyone have a contact at Map.me?

I wonder if this could be down to a simple misunderstanding of the
Map.me UI. As far as the user is concerned he's stated that an object
on the map no longer exists. He may not be aware this his action is
adding a note rather than deleting the object immediately. So when the
object stays on the map, he assumes his action has failed for
technical reasons, and so tries again.

Robert.

-- 
Robert Whittaker

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Re: [OSM-talk] This is an auto-generated note from MAPS.ME application:

[Andy Townsend]

On 09/12/2016 12:20, Rory McCann wrote:


How about someone local go there, survey, and possibly remove the node?
If users are providing feedback, maybe someone should look into it,
rather than complain that the user keeps providing feedback.


It's was a "My Local", and certainly isn't now because that chain ceased 
trading earlier this year.


However, I'd suggest that someone (preferably local to the area) tries 
to help the mapper make useful edits to OSM themselves. Clearly this 
person wants to update the map; they just don't know how to do so (and 
the UI of MAPS.ME isn't helping them).  I'd comment on one of the notes 
explaining what OSM is and suggesting that they use the credentials that 
they use for MAPS.ME to login to osm.org on a PC and use the 
browser-based editor there to delete the shop.  Who knows, they might 
see other stuff that needs mapping in that area too...


Map edits suggest that there are quite a few mappers in the Bristol area 
- so who's the friendliest one (to reply on a note)?


Cheers,

Andy


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Re: [OSM-talk] This is an auto-generated note from MAPS.ME application:

[Andy Townsend]

On 09/12/2016 11:49, Dave F wrote:

Hi

http://www.openstreetmap.org/user/Peter%20Mount/notes

They are all for the same entity.

How can we stop this annoying repetition?


1) Try and contact the user, via changeset discussion comments, note 
updates or similar.


if that doesn't work

2) Send an email to d...@osmfoundation.org requesting a block.  We can 
send them a message that they have to read before continuing mapping.  
If they've used a throwaway email address of have no idea what OSM is, 
then it'll stop their garbage updates.


Note that (1) actually works in a surprisingly large number of cases 
(not the majority, sure, but enough to be worth trying).  Also - it 
helps if you "be nice" when trying to contact new users, especially when 
they don't know what they're doing.


Best Regards,

Andy (DWG member)



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Re: [OSM-talk] This is an auto-generated note from MAPS.ME application:

[Rory McCann]

On 09/12/16 12:49, Dave F wrote:
> http://www.openstreetmap.org/user/Peter%20Mount/notes
>
> They are all for the same entity.
>
> How can we stop this annoying repetition? Can it be blocked at OSM's
> end, contact individual users or, better still, get it blocked at
> source? Does anyone have a contact at Map.me?

It's interesting to note that in that case, all those notes are about
one shop ( https://www.openstreetmap.org/node/4194565889 ) which the
user says is closed, but no-one has actually removed the node?

How about someone local go there, survey, and possibly remove the node?
If users are providing feedback, maybe someone should look into it,
rather than complain that the user keeps providing feedback.

Just a suggestion .

P.S. It's strange because that mapper added the node in the first place
7 months ago, then 2 months later added a note to say it's
closed/doesn't exist. Maybe the mapper added it by mistake and this is
the only way to "remove" it with the editor they are using?



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[OSM-talk] This is an auto-generated note from MAPS.ME application:

[Dave F]

Hi

http://www.openstreetmap.org/user/Peter%20Mount/notes

They are all for the same entity.

How can we stop this annoying repetition? Can it be blocked at OSM's 
end, contact individual users or, better still, get it blocked at 
source? Does anyone have a contact at Map.me?


Cheers
Dave F.

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