Mod: Goodbye (was Re: How to kill open Email and help Mark Zuckerberg etc (was: Mod: HTML use (was: Delay when creating new message)))

2020-05-14 Thread Marck Pearlstone
On 14 May 2020 at 08:26 Lüko Willms wrote and made these points

... 

>> Please do not send HTML messages to the list except

>  with such messages, the open Netnews was kind of killed and the closed shop 
> Twitter established.

Quibbling  with  moderators  after  personally attacking long-standing
members  will  kind  of  kill off your welcome here Lüko and this list
becomes  a  closed  shop to you. To make it worse, you have once again
flouted  the  rule  being  pointed  out  in  what I would deem an open
rebellion.  I  am  telling  you  this  here  so that other readers can
understand what happens in the face of such behaviour.

-- 
Cheers -- Marck D Pearlstone -- List moderator and fellow end user
TB! v9.1.18.6 (ALPHA) on Windows 10.0.18362 

pgpdd_wl1DAm4.pgp
Description: PGP signature

'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


How to kill open Email and help Mark Zuckerberg etc (was: Mod: HTML use (was: Delay when creating new message))

2020-05-14 Thread Lüko Willms
Hello everybody,

on Dienstag, 12. Mai 2020 at 11:24  Marck Pearlstone  
wrote
re Mod: HTML use (was: Delay when creating new message)
  
> Please do not send HTML messages to the list except

 with such messages, the open Netnews was kind of killed and the closed shop 
Twitter established. 
 
 

Cheers,
Lüko Willms
Frankfurt am Main
Germany

using: TheBat! 8.8.9.12 (BETA)
OS: Windows 7(NT 6.1 Build 7601 - Service Pack 1)
CPU: AMD  amd athlon(tm) 64 x2 dual core processor 4200+
MEM: 4097 MB 
'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Delay when creating new message

2020-05-12 Thread Thomas Fernandez
Hello Marck,

On Tue, 12 May 2020 10:22:30 +0100 GMT (12-May-20, 16:22 +0700 GMT),
Marck Pearlstone wrote:


> On 11 May 2020 at 04:00 Thomas Fernandez wrote and made these points

>>> I  have  been  experiencing a 15 second delay between a message editor
>>> window  opening  (new message, reply or forward - all the same) during
>>> which the whole TB interface is frozen.

> ... 

TF>> It happens to me when replying to large HTML mails. Large in the sense
TF>> of many replies.

> It's not that or anything close because:

> 1. I rarely use HTML mail - extremely rarely!

OK, then the cause for your problem must be different from that for my
problem.

> 2. I abhor top-posting soup. Yes, I use it for work email, but it not
> relevant to this issue

Right, but I don't think top-posting causes the problem here. I only
brought this up because it means that the whole email thread in HTML
is in the message, which likely multiplies my problem.

But since your problem is caused by something else, I seem to have
kidnapped your thread. I will open another thread for the HTML
problem.

--

Cheers,
Thomas.

Message reply created with The Bat! Version 9.1.18.2 (BETA) (64-bit)
under Windows 10.0 Build 18362



'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Delay when creating new message

2020-05-12 Thread Marck Pearlstone

On 11 May 2020 at 04:00 Thomas Fernandez wrote and made these points

>> I  have  been  experiencing a 15 second delay between a message editor
>> window  opening  (new message, reply or forward - all the same) during
>> which the whole TB interface is frozen.

... 

TF> It happens to me when replying to large HTML mails. Large in the sense
TF> of many replies.

It's not that or anything close because:

1. I rarely use HTML mail - extremely rarely!
2. I abhor top-posting soup. Yes, I use it for work email, but it not
relevant to this issue

... 

-- 
Cheers -- Marck D Pearlstone -- List moderator and fellow end user
TB! v9.1.18.3 (BETA) on Windows 10.0.18362 

pgpkrQeKRA2K8.pgp
Description: PGP signature

'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Delay when creating new message

2020-05-12 Thread Thomas Fernandez
Title: Re: Delay when creating new message


Hello Lüko,

On Tue, 12 May 2020 07:18:25 +0200 GMT (12-May-20, 12:18 +0700 GMT),
Lüko Willms wrote:









You'll just have to believe me.



  Then stay away, do it your own way, but stop complaining that the reforming of several megabytes of HTML code does take time.
 
  What you complain about, is all of your own making.
 
 
  Bye bye.




I am glad that you don't work in customer service. Your attitude is not appreciated, please refrain from such remarks.

--

Cheers,
Thomas.

Message reply created with The Bat! Version 9.1.18.2 (BETA) (64-bit)
under Windows 10.0 Build 18362 



'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Delay when creating new message

2020-05-11 Thread Lüko Willms
Hello everybody,

on Dienstag, 12. Mai 2020 at 03:11  Thomas Fernandez  
wrote
re Delay when creating new message

  


You'll just have to believe me.

  Then stay away, do it your own way, but stop complaining that the reforming 
of several megabytes of HTML code does take time. 
  
  What you complain about, is all of your own making. 
  
  
  Bye bye. 
  
  

Cheers,
Lüko Willms
Frankfurt am Main
Germany

using: TheBat! 8.8.9.12 (BETA)
OS: Windows 7(NT 6.1 Build 7601 - Service Pack 1)
CPU: AMD  amd athlon(tm) 64 x2 dual core processor 4200+
MEM: 4097 MB 
'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Delay when creating new message

2020-05-11 Thread Thomas Fernandez
Title: Re: Delay when creating new message


Hello Lüko,

On Mon, 11 May 2020 18:51:15 +0200 GMT (11-May-20, 23:51 +0700 GMT),
Lüko Willms wrote:











While replying to an HTML message, quoting should be done by BLOCKQUOTE, not by TABLE https://bt.ritlabs.com/view.php?id=1217



Bugnore added to the second one.



  is that you, with the user name "tombkk"?



That is correct. Greetings from Bangkok.





 
  I can't see any relation to the issue reported in #1217.



I just used another angle that you, the user's view instead of the developer's.





 
  But from what you wrote there, I guess that your problem with delays creating a reply is the bad habit to copy the full correspondence with each single message which has ever been sent in this thread, unabridged with all the images etc.
 
  I consider this a very unpolite habit. Imagine you are sitting together in a conference, and each person, after delivering her or his contribution, repeats all those contributions which the others have made before, including all the grammatical errors and eh and ahm and what have you.



It does not matter what you think, you have an IT view and I am in the service industry. We have to quote the whole email thread and add our reply at the top. If someone starts to cut something out, you will immediately be accused of trying to hide something: "Why did you cut my instruction of 2 February?". Difference industries have different norms. You'll just have to believe me.





  One should only copy what is needed to understand which part of the received message one is replying to.
 
  Then you will have no delays before you can start writing.



I know it wouldn't cause a delay if I worked your way. However, the software is there to support the work and not the other way around. Besides, TB is the only MUA I know with this problem.

Coming back to your remark that this problem is not related to your bug, let's discuss this when the bug is fixed. I think the problem I am describing is a result of the bug.





 

Cheers,
Lüko Willms
Frankfurt am Main
Germany

using: TheBat! 8.8.9.12 (BETA)
OS: Windows 7    (NT 6.1 Build 7601 - Service Pack 1)
CPU: AMD  amd athlon(tm) 64 x2 dual core processor 4200+
MEM: 4097 MB 



This time, when I hit 'enter' in order to reply inline, your text is split, Yester, that was not the case and I was still within the box. I wonder why the editor behaves sometimes this way, sometimes another way.

--

Cheers,
Thomas.

Message reply created with The Bat! Version 9.1.18.2 (BETA) (64-bit)
under Windows 10.0 Build 18362 



'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Delay when creating new message

2020-05-11 Thread Lüko Willms
Hello everybody,

on Montag, 11. Mai 2020 at 16:24  Thomas Fernandez  wrote
re Delay when creating new message

  


While replying to an HTML message, quoting should be done by BLOCKQUOTE, not by 
TABLE https://bt.ritlabs.com/view.php?id=1217

Bugnore added to the second one.

  is that you, with the user name "tombkk"? 
  
  I can't see any relation to the issue reported in #1217. 
  
  But from what you wrote there, I guess that your problem with delays creating 
a reply is the bad habit to copy the full correspondence with each single 
message which has ever been sent in this thread, unabridged with all the images 
etc. 
  
  I consider this a very unpolite habit. Imagine you are sitting together in a 
conference, and each person, after delivering her or his contribution, repeats 
all those contributions which the others have made before, including all the 
grammatical errors and eh and ahm and what have you. 
  
  One should only copy what is needed to understand which part of the received 
message one is replying to. 
  
  Then you will have no delays before you can start writing. 
  

Cheers,
Lüko Willms
Frankfurt am Main
Germany

using: TheBat! 8.8.9.12 (BETA)
OS: Windows 7(NT 6.1 Build 7601 - Service Pack 1)
CPU: AMD  amd athlon(tm) 64 x2 dual core processor 4200+
MEM: 4097 MB 
'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Delay when creating new message

2020-05-11 Thread Thomas Fernandez
Title: Re: Delay when creating new message


Hello Lüko,

On Mon, 11 May 2020 14:02:49 +0200 GMT (11-May-20, 19:02 +0700 GMT),
Lüko Willms wrote:





Hello everybody,

on Montag, 11. Mai 2020 at 11:57  Andrew Savchenko  wrote
re Delay when creating new message

> Monday, May 11, 2020, 6:55:06 PM, you wrote:

>> but the Procrustean bed of creating nested HTML TABLEs

  I mean these items:
 
HTML viewer does not render BLOCKQUOTE  https://bt.ritlabs.com/view.php?id=1216  
While replying to an HTML message, quoting should be done by BLOCKQUOTE, not by TABLE https://bt.ritlabs.com/view.php?id=1217



Bugnore added to the second one.

--

Cheers,
Thomas.

Message reply created with The Bat! Version 9.1.18.2 (BETA) (64-bit)
under Windows 10.0 Build 18362 



'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Delay when creating new message

2020-05-11 Thread Lüko Willms
Hello everybody,

on Montag, 11. Mai 2020 at 11:57  Andrew Savchenko  
wrote
re Delay when creating new message

> Monday, May 11, 2020, 6:55:06 PM, you wrote:

>> but the Procrustean bed of creating nested HTML TABLEs 

  I mean these items: 
  
HTML viewer does not render BLOCKQUOTE  https://bt.ritlabs.com/view.php?id=1216 
 
While replying to an HTML message, quoting should be done by BLOCKQUOTE, not by 
TABLE https://bt.ritlabs.com/view.php?id=1217
  


Cheers,
Lüko Willms
Frankfurt am Main
Germany

using: TheBat! 8.8.9.12 (BETA)
OS: Windows 7(NT 6.1 Build 7601 - Service Pack 1)
CPU: AMD  amd athlon(tm) 64 x2 dual core processor 4200+
MEM: 4097 MB 
'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Delay when creating new message

2020-05-11 Thread Thomas Fernandez
Title: Re: Delay when creating new message


Hello Lüko,

On Mon, 11 May 2020 11:25:06 +0200 GMT (11-May-20, 16:25 +0700 GMT),
Lüko Willms wrote:





> I do believe that there is something in the HTML code that
> caused the TB HTML editor to choke but I have not reported it because
> I cannot put my finger on it. Does not happen will all business
> partners' emails.

  Creating a HTML message is certainly slower than plain text. Especially with TheBat! not using proper quotes, but the Procrustean bed of creating nested HTML TABLEs (shudder — one of the reasons why I do not recomment TheBat to others).



I don't know enough about HTML to confirm about these nested tables, but it doesn't sound right and may well be the reason for the editor slowing down. It uses too much CPU time and RAM when the mails get longer.

It also makes sense that it gets better again when I reply with the plaintext editor once - the tables get deleted.

--

Cheers,
Thomas.

Message reply created with The Bat! Version 9.1.18.2 (BETA) (64-bit)
under Windows 10.0 Build 18362 



'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re[2]: Delay when creating new message

2020-05-11 Thread Andrew Savchenko
Hello Lüko,

Monday, May 11, 2020, 6:55:06 PM, you wrote:

> but the Procrustean bed of creating nested HTML TABLEs (shudder — one
> of the reasons why I do not recomment TheBat to others). 

Yeah...

1. https://www.ritlabs.com/en/forums/forum6/topic10194/
2. https://www.ritlabs.com/en/auth-forums/forum6/topic14708/
3. https://www.ritlabs.com/en/auth-forums/forum6/topic12796/
4. https://www.ritlabs.com/en/auth-forums/forum6/topic12876/

The list goes on. I suspect that after Maxim & Andrei are done with the 
new DevExpress widgets, we *might* see some improvements on this front.


-- 
Regards,
A



'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Delay when creating new message

2020-05-11 Thread Lüko Willms
Hello everybody,

on Montag, 11. Mai 2020 at 05:00  Thomas Fernandez  wrote
re Delay when creating new message

  

> My normal setting is to reply to HTML mails in HTML (to not offend my
> business partners by cutting out their corporate identity in all its
> glory). 

  I do reply — as in this case — only with quoting those pieces of text which 
are relevant to understand what I am replying to.  Either by marking that piece 
of text, or cutting out everything not needed; this concerns certainly images 
including company logos. 

> I do believe that there is something in the HTML code that
> caused the TB HTML editor to choke but I have not reported it because
> I cannot put my finger on it. Does not happen will all business
> partners' emails.

  Creating a HTML message is certainly slower than plain text. Especially with 
TheBat! not using proper quotes, but the Procrustean bed of creating nested 
HTML TABLEs (shudder — one of the reasons why I do not recomment TheBat to 
others). 



Cheers,
Lüko Willms
Frankfurt am Main
Germany

using: TheBat! 8.8.9.12 (BETA)
OS: Windows 7(NT 6.1 Build 7601 - Service Pack 1)
CPU: AMD  amd athlon(tm) 64 x2 dual core processor 4200+
MEM: 4097 MB 
'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Delay when creating new message

2020-05-10 Thread Thomas Fernandez
Hello Marck,

On Sun, 10 May 2020 11:02:46 +0100 GMT (10-May-20, 17:02 +0700 GMT),
Marck Pearlstone wrote:

> Greetings Bat Fans,

> I  have  been  experiencing a 15 second delay between a message editor
> window  opening  (new message, reply or forward - all the same) during
> which the whole TB interface is frozen.

> This  has  become  a  source  of  extreme  frustration for me. Hitting
> "Reply" and typing your thoughts is a distant memory for me.

> Is anyone else seeing this strange behaviour?

> I'm  writing  here, but this has been true for me for a long time now,
> over  several  releases.  I  can't  even  remember  at what point this
> started.

I can confirm this for many versions, and it happens often. I do not
use GPG.

It happens to me when replying to large HTML mails. Large in the sense
of many replies. Convos can be back and forth for weeks, that's
nothing unusual. But it isn't the Reply-To header: When it takes too
long to open the editor, I just choose Plaintext in the editor, and
the replies (or the openig of the editor, rather) on the next messages
are fast again.

Many business partners have set their Outlook so that the replies are
always in HTML (they want to show their logo and corporate identity in
their emails), so after a while, the replies slow down again.

My normal setting is to reply to HTML mails in HTML (to not offend my
business partners by cutting out their corporate identity in all its
glory). I do believe that there is something in the HTML code that
caused the TB HTML editor to choke but I have not reported it because
I cannot put my finger on it. Does not happen will all business
partners' emails.

(As a remark with regards to another thread: I cannot ask the business
partners to change their settings. It also won't help to point out
that this problem means nothing because Outlook is only one of many
email clients.)

--

Cheers,
Thomas.

Message reply created with The Bat! Version 9.1.18.2 (BETA) (64-bit)
under Windows 10.0 Build 18362



'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re[2]: Delay when creating new message

2020-05-10 Thread Andrew Savchenko
Hello Lüko,

Monday, May 11, 2020, 3:05:16 AM, you wrote:

>  There should be one in each subdirectory per account, there where
> your mail is kept, in the subdirectories INBOX, OUTBOX, SENT, TRASH,
> and fils ACCOUNT.*** with *** being CFN, FLB, HIS, M_D, M_R, QTB, RND,
> SRB, and VCF (some of these might be obsolete). 

Perhaps OTFP to blame? No such file, on-the-fly encryption is turned on.

>  In the directory pointed to by
> HKEY_CURRENT_USER\Software\Ritlabs\The Bat!\Working Directory

I have only two DWORD keys there:
- TheBat64ExeStartMenuShortcut
- TheBat64LicenceStartMenuShortcut


-- 
Regards,
A



'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Delay when creating new message

2020-05-10 Thread Lüko Willms
Hello everybody,

on Sonntag, 10. Mai 2020 at 18:37  Marck Pearlstone  
wrote
re Delay when creating new message

  

LW>>   Besides, for writing and sending a message, this goes via SMTP,
LW>> not IMAP4, just as also POP3 is only for receiving.

> Ah  -  you'd  have  thought  so.  Except...  the  outbound  message is
> originally  created in the Outbox IMAP folder as a draft message. Only
> the completed message will be sent via SMTP.

  I found the test message which I sent today in MESSAGES.TBB in OUTBOX 
directory of the IMAP account on my PC. But it is not visible from TheBat! 
  
  But no recent entry concerning IMAP in the ACCOUNT_LOG.TXT of that account. 
  
  I have set that IMAP account to connect to the IMAP server only when I 
explicitely ask to connect. 
  

Cheers,
Lüko Willms
Frankfurt am Main
Germany

using: TheBat! 8.8.9.12 (BETA)
OS: Windows 7(NT 6.1 Build 7601 - Service Pack 1)
CPU: AMD  amd athlon(tm) 64 x2 dual core processor 4200+
MEM: 4097 MB 
'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Delay when creating new message

2020-05-10 Thread Lüko Willms
Hello everybody,

on Sonntag, 10. Mai 2020 at 15:35  Andrew Savchenko 
 wrote
re Delay when creating new message


>> This  shows  a lot of activity reading and writing the account_log.txt

> I have no such file.

 There should be one in each subdirectory per account, there where your mail is 
kept, in the subdirectories INBOX, OUTBOX, SENT, TRASH, and fils ACCOUNT.*** 
with *** being CFN, FLB, HIS, M_D, M_R, QTB, RND, SRB, and VCF (some of these 
might be obsolete). 
 
 In the directory pointed to by HKEY_CURRENT_USER\Software\Ritlabs\The 
Bat!\Working Directory
 

Cheers,
Lüko Willms
Frankfurt am Main
Germany

using: TheBat! 8.8.9.12 (BETA)
OS: Windows 7(NT 6.1 Build 7601 - Service Pack 1)
CPU: AMD  amd athlon(tm) 64 x2 dual core processor 4200+
MEM: 4097 MB 
'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Delay when creating new message

2020-05-10 Thread Stuart Cuddy
Hello Marck,
Sunday, May 10, 2020, 11:37:35 AM, you wrote:

> A  good  question. That may be the issue - I will try "Stay logged in"
> as the setting if I can find it... which I can't...

Maybe try Account/Properties/Mail Management "When inactive disconnect after x 
seconds." Remove the checkmark

-- 
Best regards,
 Stuartmailto:skcu...@fastmail.fm



'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Delay when creating new message

2020-05-10 Thread Marck Pearlstone

On 10 May 2020 at 17:23 Lüko Willms wrote and made these points

LW> on Sonntag, 10. Mai 2020 at 14:50  Marck Pearlstone 
 wrote
LW> re Delay when creating new message

... 
>>  10/05/2020, 13:16:40: IMAP  - Connecting to IMAP server 
>> mail.silverstones.com on port 143
... 
>>  10/05/2020, 13:16:46: IMAP  - Connecting to IMAP server 
>> mail.silverstones.com on port 143
... 
>>  10/05/2020, 13:17:28: IMAP  - Disconnected

LW>   I wonder why your system is not logged in to IMAP all the time,
LW> and then why there TheBat! is logging in to the IMAP4 server twice within 6 
seconds.

A  good  question. That may be the issue - I will try "Stay logged in"
as the setting if I can find it... which I can't...

LW>   Besides, for writing and sending a message, this goes via SMTP,
LW> not IMAP4, just as also POP3 is only for receiving.

Ah  -  you'd  have  thought  so.  Except...  the  outbound  message is
originally  created in the Outbox IMAP folder as a draft message. Only
the completed message will be sent via SMTP.

LW>   I just created and sent a message via one of my IMAP accounts,
LW> just for testing, and there was no need to connect via IMAP4. 

LW>   No delay at all in creating the message and sending it.

This  is  why  I  am not going to create a bug report... unless anyone
else has this experience.

-- 
Cheers -- Marck D Pearlstone -- List moderator and fellow end user
TB! v9.1.18.3 (BETA) on Windows 10.0.18362 

pgpEDQTZW73BZ.pgp
Description: PGP signature

'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Delay when creating new message

2020-05-10 Thread Lüko Willms
Hello everybody,

on Sonntag, 10. Mai 2020 at 14:50  Marck Pearlstone  
wrote
re Delay when creating new message

  

> I've checked logs but see nothing to indicate a struggle.

>  10/05/2020, 13:16:40: IMAP  - Connecting to IMAP server 
> mail.silverstones.com on port 143
>  10/05/2020, 13:16:40: IMAP  - Connected to IMAP server 
> (mail.silverstones.com)
>>10/05/2020, 13:16:40: IMAP  - silverstones.com IMAP4rev1 MDaemon 8.0.3 ready
>  10/05/2020, 13:16:40: IMAP  - Authenticating (user:
> "ma...@silverstones.com", method: "LOGIN")...
>  10/05/2020, 13:16:40: IMAP  - IMAP server authentication OK, server says 
> "LOGIN completed"
>  10/05/2020, 13:16:46: IMAP  - Connecting to IMAP server 
> mail.silverstones.com on port 143
>  10/05/2020, 13:16:46: IMAP  - Connected to IMAP server 
> (mail.silverstones.com)
>>10/05/2020, 13:16:46: IMAP  - silverstones.com IMAP4rev1 MDaemon 8.0.3 ready
>  10/05/2020, 13:16:46: IMAP  - Authenticating (user:
> "ma...@silverstones.com", method: "LOGIN")...
>  10/05/2020, 13:16:46: IMAP  - IMAP server authentication OK, server says 
> "LOGIN completed"
>  10/05/2020, 13:17:28: IMAP  - Disconnected

  I wonder why your system is not logged in to IMAP all the time, and then why 
there TheBat! is logging in to the IMAP4 server twice within 6 seconds. 
  
  Besides, for writing and sending a message, this goes via SMTP, not IMAP4, 
just as also POP3 is only for receiving. 
  
  I just created and sent a message via one of my IMAP accounts, just for 
testing, and there was no need to connect via IMAP4. 
  
  No delay at all in creating the message and sending it. 
  
  

Cheers,
Lüko Willms
Frankfurt am Main
Germany

using: TheBat! 8.8.9.12 (BETA)
OS: Windows 7(NT 6.1 Build 7601 - Service Pack 1)
CPU: AMD  amd athlon(tm) 64 x2 dual core processor 4200+
MEM: 4097 MB 
'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re[2]: Delay when creating new message

2020-05-10 Thread Andrew Savchenko
Hello Marck,

Sunday, May 10, 2020, 11:21:26 PM, you wrote:

> I will look for more ways to reduce the traffic to this log. I already
> found  and  turned off the account "Verbose Logging" toggle. It didn't
> improve anything.

OK, how about novel and crazy idea? Create support ticket and let
RitLabs help with their commercially-licensed application :)


-- 
Regards,
A



'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Delay when creating new message

2020-05-10 Thread Marck Pearlstone

On 10 May 2020 at 14:35 Andrew Savchenko wrote and made these points

>> This  shows  a lot of activity reading and writing the account_log.txt

AS> I have no such file. Searching this mailing list returns two results,
AS> one from Gwen back in October 2019 and another one from David Elliot 9
AS> days ago. This makes me think writing to "account_log.txt" is optional
AS> and can be disabled.

I found this:

> The Bat! v6.0.0.19 BETA is available at
... 
> [*] Account log is now saved to ACCOUNT_LOG.TXT, not to
> ACCOUNT.LOG as before (Alpha issue)

I will look for more ways to reduce the traffic to this log. I already
found  and  turned off the account "Verbose Logging" toggle. It didn't
improve anything.

AS> Perhaps try launching Bat directly from CMD or PowerShell:
AS> `./thebat64.exe` without flags.

I  don't  load  with flags anyway, but this instance has been executed
from  cmd.  No  change  in  starting  this reply - a long pause and an
unresponsive window.

AS> Next, give a go to `/STARTUP_TIMING_LOG` and `/BENCHMARK_STARTUP_TIME`.
AS> Former will create "ex_log.txt" file to analyse.

While  I  could  do  this, I'm not getting the relevance. TB starts up
smoothly  in  a  couple  of  seconds.  The only lag I get in the whole
system  is  when I open a new message edit window - either for a reply
or a new message.

-- 
Cheers -- Marck D Pearlstone -- List moderator and fellow end user
TB! v9.1.18.3 (BETA) on Windows 10.0.18362 

pgp7aeLnENsSZ.pgp
Description: PGP signature

'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re[2]: Delay when creating new message

2020-05-10 Thread Andrew Savchenko
Hello Marck,

Sunday, May 10, 2020, 10:20:49 PM, you wrote:

> This  shows  a lot of activity reading and writing the account_log.txt

I have no such file. Searching this mailing list returns two results,
one from Gwen back in October 2019 and another one from David Elliot 9
days ago. This makes me think writing to "account_log.txt" is optional 
and can be disabled.

Perhaps try launching Bat directly from CMD or PowerShell:
`./thebat64.exe` without flags.

Next, give a go to `/STARTUP_TIMING_LOG` and `/BENCHMARK_STARTUP_TIME`.
Former will create "ex_log.txt" file to analyse.


-- 
Regards,
A



'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Delay when creating new message

2020-05-10 Thread Marck Pearlstone

On 10 May 2020 at 12:42 Andrew Savchenko wrote and made these points

AS> Sunday, May 10, 2020, 8:48:31 PM, you wrote:

>> I turned it back on manually to complete this reply.

AS> ...which arrived unsigned.

I  did  turn back on the "Sign when complete" switch and it did prompt
me for my GPG signing passphrase. How strange!

AS> On the more serious note, you might try in-built logging functionality

I've checked logs but see nothing to indicate a struggle.

 10/05/2020, 13:16:40: IMAP  - Connecting to IMAP server mail.silverstones.com 
on port 143
 10/05/2020, 13:16:40: IMAP  - Connected to IMAP server (mail.silverstones.com)
>10/05/2020, 13:16:40: IMAP  - silverstones.com IMAP4rev1 MDaemon 8.0.3 ready
 10/05/2020, 13:16:40: IMAP  - Authenticating (user: "ma...@silverstones.com", 
method: "LOGIN")...
 10/05/2020, 13:16:40: IMAP  - IMAP server authentication OK, server says 
"LOGIN completed"
 10/05/2020, 13:16:46: IMAP  - Connecting to IMAP server mail.silverstones.com 
on port 143
 10/05/2020, 13:16:46: IMAP  - Connected to IMAP server (mail.silverstones.com)
>10/05/2020, 13:16:46: IMAP  - silverstones.com IMAP4rev1 MDaemon 8.0.3 ready
 10/05/2020, 13:16:46: IMAP  - Authenticating (user: "ma...@silverstones.com", 
method: "LOGIN")...
 10/05/2020, 13:16:46: IMAP  - IMAP server authentication OK, server says 
"LOGIN completed"
 10/05/2020, 13:17:28: IMAP  - Disconnected

No exceptions at this point.

AS> as well as the `Procmon.exe` from Sysinternals. Latter will show you
AS> roughly which call takes longer than expected.

This  shows  a lot of activity reading and writing the account_log.txt
file  and  opening TBN files 100s (if not 1000s) of times. The longest
pregnant  pause  is  4.2  seconds  spent creating an ACCOUNT.FLB file.
Other than that, there are a couple of functions that take up to 500ms
to  perform,  while  the  rest  is  time  taken  doing  1000s  of file
read/write operations.

AS> Next logical step would be WinDBG.

Yeah - no. I'm not doing that - too much like hard work!!

-- 
Cheers -- Marck D Pearlstone -- List moderator and fellow end user
TB! v9.1.18.3 (BETA) on Windows 10.0.18362 

pgpLLiW1shhEd.pgp
Description: PGP signature

'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re[2]: Delay when creating new message

2020-05-10 Thread Andrew Savchenko
Hello Marck,

Sunday, May 10, 2020, 8:48:31 PM, you wrote:

> I turned it back on manually to complete this reply.

...which arrived unsigned.

On the more serious note, you might try in-built logging functionality
as well as the `Procmon.exe` from Sysinternals. Latter will show you
roughly which call takes longer than expected.

Next logical step would be WinDBG.


-- 
Regards,
A



'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Delay when creating new message

2020-05-10 Thread Marck Pearlstone

On 10 May 2020 at 11:08 Andrew Savchenko wrote and made these points

>> Is anyone else seeing this strange behaviour?

AS> A bit of a shot in the dark, but have you tried with GPG disabled?

Just tried (not easy - it's in my QT's to enable it). No difference.

I turned it back on manually to complete this reply.

-- 
Cheers -- Marck D Pearlstone -- List moderator and fellow end user
TB! v9.1.18.3 (BETA) on Windows 10.0.18362 




'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Delay when creating new message

2020-05-10 Thread Andrew Savchenko
Hello Marck,

Sunday, May 10, 2020, 7:32:46 PM, you wrote:

> Is anyone else seeing this strange behaviour?

A bit of a shot in the dark, but have you tried with GPG disabled?


-- 
Regards,
A



'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Delay when creating new message

2020-05-10 Thread Marck Pearlstone
Greetings Bat Fans,

I  have  been  experiencing a 15 second delay between a message editor
window  opening  (new message, reply or forward - all the same) during
which the whole TB interface is frozen.

This  has  become  a  source  of  extreme  frustration for me. Hitting
"Reply" and typing your thoughts is a distant memory for me.

Is anyone else seeing this strange behaviour?

I'm  writing  here, but this has been true for me for a long time now,
over  several  releases.  I  can't  even  remember  at what point this
started.

-- 
Cheers -- Marck D Pearlstone -- List moderator and fellow end user
TB! v9.1.18.3 (BETA) on Windows 10.0.18362 

pgpRrl2VYz_K8.pgp
Description: PGP signature

'Using TBBETA' information:
http://www.silverstones.com/thebat/TBUDLInfo.html