Disappearing messages is repeatable!
Hi Thomas, I went to check on my Bat Support List mailbox this morning and all Read messages (notably all messages between Issue 36 and 48) were gone. My TB Support List folder had been set to purge and compress, 100 message maximum, 30 day limit. Browse Deleted Messages returned a "No deleted messages" response. Search could not find any of the missing messages. Only Unread messages were left in the folder. I think we have a serious bug at work here. -- Thanks, Stan Robins Mendota Heights, MN USA Email: [EMAIL PROTECTED] Using The Bat, 2.10.01 www.ritlabs.com * Old age comes at a bad time. * Current version is 2.10.03 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: All read messages in Inbox gone
On Saturday, May 22, 2004, at 10:06:36 AM, I received a message, mid:[EMAIL PROTECTED], in which you wrote: (Text not relevant to my reply may have been snipped.) > It may have been a glitch that happened when you upgraded. However, it > is confusing that the same happened on your daughter's computer, > albeit with another folder. > I have no further ideas, except to wait and see whether others report > the same. I appreciate the help and ideas. Meanwhile, I think my daughter's problem is coincidental, whatever the cause. I haven't been able to get over there to see her setup for myself, but I had her check her version, and she is still using 1.6xx! I waited pretty long to go from 1.6 to 2xx myself, and I apparently just forgot about hers. -- Stan Robins Mendota Heights, MN Email: [EMAIL PROTECTED] Using The Bat, 2.10.01 www.ritlabs.com * One thing that separates us from animals - we aren't afraid of vacuum cleaners. -- Jeff Stilson * Current version is 2.10.03 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: All read messages in Inbox gone
Hello Thomas, On Saturday, May 22, 2004, at 12:22:15 AM, I received a message, mid:[EMAIL PROTECTED], in which you wrote: (Text not relevant to my reply may have been snipped.) > On Fri, 21 May 2004 12:10:04 -0500 GMT (22/05/2004, 00:10 +0700 GMT), > Stan Robins wrote: SR>> These were messages that I had read. They did have any filter SR>> associated with them. > Did or did not? From the context, I guess that you mean they did *not* > have a filter associated with them. Sorry. Yes, it should have read did *not*. SR>> This phenomenon of messages disappearing had happened at least once SR>> before recently. But I am sure it didn't affect all my Read messages. > You mean it is not reliably reproducable? That opens another can of > worms. Because I was of the opinion that somehow, a stray filter (I > would now guess: a Read filter) was the culprit. But then the effect > should be there every time. Each time messages have disappeared, the Inbox had been set to purge and compress. I turned that off after we started exchanging messages here. Since turning off the purge and compress feature, no messages appear to be missing from my Inbox. I have moved some critical Read messages out of the Inbox to another mailbox for "safekeeping." But all of the remaining Read message appear still to be there. > OK. So, when the messages are gone, they should still be there when > you Browse Deleted, and you can also reinstate them by hitting > on them in that folder. See above. SR>> In her case, I think it is too late to try this remedy. Noted for SR>> future reference, though. Thanks. > It's more like a step in diagnosis rather than a remedy. I wanted to > know whether the messages are really gone from the base, or whether > they are not displayed for some reason. SR>> I am going to check her settings and turn off purging and compressing SR>> for now. > OK. Let me know something: Have you every copied any filters or other > parts of TB between your cmpauter and your daughter's, manually or > electronically? No. But I might have set up some filters for her. I was trying to show her the advantages of using The Bat! vs. Outlook Express. So far I haven't been entirely persuasive. 8^) SR>> I should pare down my filters. Many are obsolete. I do use Read SR>> message filters more than any other. > It's my guess that it's a stray Read filter. I see at least 4 problems with that theory: 1. In my experience, Read filters move the message immediately once the message becomes Read and the user moves on to another message, or otherwise changes the focus from the filtered Read message to something else. All of the Read messages involved had remained in the Inbox after becoming Read. They only disappeared after the Bat! had been closed, the computer suspended and reawakened and the Bat! restarted. 2. All of many (at least 2 dozen) Read messages were gone. They were from random (for all practical purposes) senders. It would be highly unlikely that there were Read filters for all those senders. 3. I had not created any filters during the period when I first noticed the mysterious message disappearance behavior. (About 10 days ago.) 4. When I did a Search for the messages in the entire Account, I did turn up older messages from some of the senders in other folders, to which I had manually moved them awhile ago. If a filter had been at work, the latest messages would have been in some target folder outside the Inbox. The search recovered no recent messages from those senders. Actually, the behavior did begin about the time I upgraded from the Christmas Edition to V. 2.10.01. I can't be too precise about that because I didn't note the exact date I installed 2.10.01. It appears that I downloaded it on 20 April 2004. I have now gone through and cleaned up all my filters. I have these observations: a. None of the missing messages that I can recall having been in the Inbox were subject to a Read filter. b. Most of my Read filters were people already in my Address Book. Those filters all showed the Inbox as the Source. But those messages all go directly into the Known Inbox by virtue of the Known filter, which appears to supercede all other filters. Most, but not all of those filters had been set to both Active and Manual only. Most of those filters sent messages to either a Family or a Misc. Personal Inbox. c. Most of the time all of the messages in my Known Inbox have been Read. (Compared to my Inbox, where more than half are Unread.) The messages in my Known mailbox, most of which are subject to a Read filter, never move until I manually filter the Known folder. d. I had a number of duplicate filters, including duplicate Incoming and Read filters. Most filters had ordinary destination Mailboxes. Some had the Trash as the destination. All were Active, bu
Re[2]: All read messages in Inbox gone
Hello Thomas, On Friday, May 21, 2004, at 8:39:32 AM, I received a message, mid:[EMAIL PROTECTED], in which you wrote: (Text not relevant to my reply may have been snipped.) > I'll take you didn't delete the messages by yourself. Did you ever > read them and did they go straight from download to trash, no stop at > Inbox? These were messages that I had read. They did have any filter associated with them. I did have the Inbox set to Purge and Compress with some fairly high message limits. I had closed The Bat! and reopened it in the morning when I woke up my computer. All Read messages in the Inbox were gone. There had been perhaps 2 dozen Read messages in the Inbox, representing many different senders. This phenomenon of messages disappearing had happened at least once before recently. But I am sure it didn't affect all my Read messages. SR>> I opened the Inbox messages.tbb file with a text editor and tried to SR>> find a few of the missing messages. They weren't there. > Hm. TB will download all mails into the Inbox first, from where they > will be moved to the destination folder, if a filter applies. Moving > means that it will be copied into that message.tbb file and makred > "deleted" in the origin folder, in this case Inbox. That means, it is > still in there but not displayed, until such time that you compress. > Do you purge & compress on exit? If so, turn that off for now, at > least the messages will still be there. As noted, the Inbox was set to purge and compress. That has been turned off. >>> Is the file messages.tbb still on her HD? SR>> I think so. I did have her rebuild the index and also Browse Deleted SR>> Messages. No luck with either. > Copy the message.tbb (without the index file .tbi) to another dolder, > and do this with a file manager while TB is closed. The messages from > the destiantion folder will be overwritten, so maybe you want to > rename that file to messages.tb2. > Open TB and see whether the messages are in the folder that now has > the copied message.tbb. If you don't see anything, try "browse > deleted". In her case, I think it is too late to try this remedy. Noted for future reference, though. Thanks. I am going to check her settings and turn off purging and compressing for now. SR>> I wonder how many have reported this problem. I suspect a massive bug SR>> related to the filter routines. > It hasn't been reported as far as I know, and I think you have a stray > filter. We'll get to that when we see whether my theory works. If you > are not compressing, I'm on the wrong track. I should pare down my filters. Many are obsolete. I do use Read message filters more than any other. -- Stan Robins Mendota Heights, MN Email: [EMAIL PROTECTED] Using The Bat, 2.10.01 www.ritlabs.com * "Have you ever noticed what golf spells backwards?" -- Al Boliska * Current version is 2.10.03 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: All read messages in Inbox gone
Hello Thomas, Thank-you for the reply. > First, hit crtl+= (or go to View / Display / All Mesages). That (All Messages) is the setting for my Inbox. When I Display Read messages, it just shows the few recent messages that I have read. > If that doesn't help, go to Folder / Browse Deleted Messages. I did that already. This morning it didn't show any. Now it shows about 5 deleted messages. All are recent. There is no rhyme or reason to the messages displayed as "deleted." I opened the Inbox messages.tbb file with a text editor and tried to find a few of the missing messages. They weren't there. SR>> In a seemingly related incident last week, my daughter, who is also a SR>> Bat user reported that all the messages in her Known Inbox SR>> disapppeared. > Is the file messages.tbb still on her HD? I think so. I did have her rebuild the index and also Browse Deleted Messages. No luck with either. I wonder how many have reported this problem. I suspect a massive bug related to the filter routines. I better start making daily backups of my mailboxes. -- Stan Robins Mendota Heights, MN Email: [EMAIL PROTECTED] Using The Bat, 2.10.01 www.ritlabs.com * "My best score ever is 103. But then again I've only been playing golf for 13 years." -- Alex Karras (American pro football legend) * Current version is 2.10.03 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
All read messages in Inbox gone
This morning, when I opened The Bat, all the Read messages in the Inbox were gone. I did a Search for known senders and it did not find any missing messages. Rebuilding the Inbox message for that account didn't make any difference. Some important items have apparently been lost. I have been noticing for a week or so that certain groups of messages would disappear from the Inbox, and I have meant to ask about this on the list. Losing all the Read messages in a mailbox has prompted me to action. I haven't made any changes to my machine or the way I use The Bat!, or added any software involved with email. I use some filters, but to my knowledge, I do not have any filters configured that could explain this. On the other hand, some sort of major bug in the filter system might be involved. In a seemingly related incident last week, my daughter, who is also a Bat user reported that all the messages in her Known Inbox disapppeared. Whatever is happening here is obviously intolerable. I hope someone has an explanation and remedy. -- Thanks, Stan Robins Mendota Heights, MN USA Email: [EMAIL PROTECTED] Using The Bat, 2.10.01 www.ritlabs.com * Golf is a game in which you yell fore, shoot six and write down five. - Paul Harvey * Current version is 2.10.03 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: Contact icon colors
On Wednesday, February 11, 2004, at 8:42:07 AM, I received a message, mid:[EMAIL PROTECTED], in which you wrote: (Text not relevant to my reply may have been snipped.) > Dear Stan, > @11-Feb-2004, 08:37 -0600 (11-Feb 14:37 UK time) Stan Robins [SR] in > mid:[EMAIL PROTECTED] said: SR>> I hate to bother the list for a seemingly trivial question, but SR>> what do the colors of the icons for address book icons SR>> represent? > To put it bluntly - Sex! > Blue - Boy > Pink - Girl (well, red really( > Grey - Unspecified Very interesting. I didn't detect the pattern. I thought maybe there was something urgent about those red contacts that I was missing. 8^) -- Stan Robins Mendota Heights, MN Email: [EMAIL PROTECTED] Using The Bat, 2.02.3 CE www.ritlabs.com * You're getting old when you don't care where your spouse goes, just as long as you don't have to go along. * Current version is 2.02.3 CE | "Using TBUDL" information: http://www.silverstones.com/thebat/TBUDLInfo.html
Contact icon colors
I hate to bother the list for a seemingly trivial question, but what do the colors of the icons for address book icons represent? There doesn't seem to be anything in the Help file on this, and I didn't find anything in the Archives on point. -- Thanks, Stan Robins Email: [EMAIL PROTECTED] Using The Bat, 2.02.3 CE www.ritlabs.com * The problem with the gene pool is that there is no lifeguard. * Current version is 2.02.3 CE | "Using TBUDL" information: http://www.silverstones.com/thebat/TBUDLInfo.html
Why does The Bat! make a new entry in the Registry every time it launches?
According to Greyware Registry Rearguard, The Bat! make a new entry in the Registry every time it launches. (WinXP) It is the only application I have used that does this. V. 1 of The Bat! did not do this. Here is the log entry from GRR: > Sat Feb 07 2004 09:26:44 WARNING: An entry has been changed in HKEY_USERS. > This change was accepted by the foreground user. > > Your registry contains several areas where programs may be set to start > at boot time. The programs may be set to run every time, run only once, > or run as a system service (Win95/Win98 only). The changed entry was found > in the HKEY_USERS hive: > > S-1-5-21-3322274812-2942328611-1021817841-1005 >Software > Microsoft > Windows > CurrentVersion >RunOnce > > --Original Settings- > > > --New Settings-- > The Bat!=C:\Program Files\The Bat!\thebat.exe > > I would expect the engineers to be able to demonstrate that recreating the entry upon every launch is indispensable to some essential feature of the software. -- Thanks, Stan Robins Robins Analytics, Inc. Mendota Heights, MN Email: [EMAIL PROTECTED] Using The Bat, 2.02.3 CE www.ritlabs.com * You're getting old when you don't care where your spouse goes, just as long as you don't have to go along. * Current version is 2.02.3 CE | "Using TBUDL" information: http://www.silverstones.com/thebat/TBUDLInfo.html
Message Dispatcher defaults (again)
On Feb. 5 I asked how the Read flag can be set to be unchecked when Message Dispatcher starts. I didn't receive any replies, so maybe the behavior can't be changed. The workaround, of course, is just to let it remain checked. If the message is downloaded and deleted from the server, the Read flag becomes irrelevant. But I question the interface engineering of the Read flag. There shouldn't be any default behavior expressed as an option that can't be changed by the user. And as a matter of strict interface logic, if a message is marked to be received and deleted off the server, the Read flag should be clear. The user should have the option to make a clear flag the default. -- Thanks, Stan Robins Mendota Heights, MN USA Email: [EMAIL PROTECTED] Using The Bat, 2.02.3 CE www.ritlabs.com * "-not even Barbra Streisand celebrates herself as tirelessly as golf celebrates itself..." -- Bruce McCall in "The Case Against Golf," from Esquire. * Current version is 2.02.3 CE | "Using TBUDL" information: http://www.silverstones.com/thebat/TBUDLInfo.html
Message Dispatcher defaults
How can the Read flag be set to be unchecked when Message Dispatcher starts? I tried to find the answer to this in the archives, but there didn't seem to be an answer on point. -- Thanks, Stan Robins Mendota Heights, MN USA Email: [EMAIL PROTECTED] Using The Bat, 2.02.3 CE www.ritlabs.com * I'm not into working out. My philosophy: No pain, no pain. * Current version is 2.02.3 CE | "Using TBUDL" information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: E-mail Settings for Kaspersky Monitor and the Bat
On Saturday, September 13, 2003, at 1:13:18 PM, I received a message, mid:[EMAIL PROTECTED], in which you wrote: (Text not relevant to my reply may have been snipped.) > Hi all, > Since I was having so many problems with slow downloading of e-mail > messages, I decided to play with adjusting my settings in the > Kaspersky Monitor with regards to e-mail scanning. I had the following > items checked to scan: > Archives with self-extractors > Plain mail > Embedded objects > I removed the check next to "plain mail", but I want to make sure I'm > still well protected. For those that use Kaspersky, what settings are > needed to provide good protection against viruses in e-mail messages? > Does plain mail need to be marked? Am I taking a chance by unmarking > it? > I noticed that everything moves much faster when plain mail is not > scanned. However, in checking the Kaspersky monitor, I noticed that > when I select an e-mail in my mailbox, Kaspersky still appears to scan > it, as the path that appears in the settings changes to a Bat path. I > did have the prior settings that way for quite a long time, and didn't > used to have a problem with slowness until recently. I'm just trying > to figure out how to resolve the problem, but assure that I'm still > well protected. > Thanks for the help. I really appreciate it. :) What version of Kaspersky are you using? I have Personal Edition V. 4.0.5. The Monitor doesn't have any email settings that I can see. There is a separate "AntiVirus Email Checker" component with different settings than those you describe. The user can't configure the email checker directly in my version. You have to do it through the Outlook Tools menu even though you don't use Outlook as your email client. (one of several braindead features of Kaspersky's overall design!) But it seems to know how to find the active client. I get a Kaspersky logo next to the tray (WinXP) while downloading mail. I haven't noticed any download speed problems, but I am using TB 1.62r. -- Stan Robins Mendota Heights, MN Email: [EMAIL PROTECTED] Using The Bat, 1.62r www.ritlabs.com * "Golf and sex are the only two things you can enjoy without being good at either of 'em!" -- Jimmy Demaret * Current version is 2.00 | "Using TBUDL" information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: 2.0: slower - and other issues
Has V2 replaced the cockamamie free caret text editor with a competent auto-wrapping text editor? That would be worth upgrading for. HTML support? The hyper-techies used to consider this a bad thing, worthy only of the admiration of someone who considers Outlook Express to be a sophisticated piece of engineering. What has changed? Does TB's HTML somehow avoid the problem of executing destructive code wrapped in HTML, and other pitfalls of email HTML? -- Stan Robins Mendota Heights, MN Email: [EMAIL PROTECTED] Using The Bat, 1.62r www.ritlabs.com On Tuesday, September 2, 2003, at 8:35:07 AM, I received a message, mid:[EMAIL PROTECTED], in which you wrote: (Text not relevant to my reply may have been snipped.) > Hello all, > Tuesday, September 2, 2003, Peter Fjelsten wrote: >> I must say that although I have been through all the betas (more or >> less) I am a bit disappointed with the features in 2.0. Like someone >> else said, if you don't use IMAP and PGP (which, I guess, most people >> don't), there is not anything "real" new. >> I will update, but that is in anticipation of more features later that >> I want (e.g. full newsgroup support), not because what is there now. >> :-( > version 2.0 has more than 70% of new code, many features were added > and many of old features were improved for better handling. TB2 core > is prepared for new features, which will be implemented soon > (completely new filtering system, customizable interface etc.). Many > features were promised for V2 platform, not for 2.0 version directly. Current version is 2.00 | "Using TBUDL" information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: blah! (No need to post this)
On Friday, August 22, 2003, at 9:43:45 PM, I received a message in which you wrote: (Text not relevant to my reply may have been snipped.) > -BEGIN PGP SIGNED MESSAGE- > Hash: SHA1 > Hi Stan, > @22-Aug-2003, 20:58 -0500 (02:58 UK time) Stan Robins [SR] in > mid:[EMAIL PROTECTED] said to Marck: SR>> No doubt asked and answered before, but could you give an SR>> example of a macro that puts the link to the original message SR>> into the reply preamble? > I use this quick template: > ,--/ MSGID \-- > | mid:%SETPATTREGEXP=";<(.*)>"%REGEXPMATCH="%OMSGID" > `-8<- > - -- > Cheers -- .\\arck D Pearlstone -- List moderator > TB! v2.0 Beta/3 on Windows XP 5.1.2600 Service Pack 1 Thanks for the tip. It was very educational and I appreciate it. -- Stan Robins Mendota Heights, MN Email: [EMAIL PROTECTED] Using The Bat, 1.62r www.ritlabs.com * If love is blind, why is lingerie so popular? --Steven Wright * Current version is 1.62r | "Using TBUDL" information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re[2]: blah!
Mark: On Friday, August 22, 2003, at 3:43:38 PM, I received a message in which you wrote: (Text not relevant to my reply may have been snipped.) > @22-Aug-2003, 14:59 -0500 (20:59 UK time) [EMAIL PROTECTED] [I] in > mid:[EMAIL PROTECTED] said: No doubt asked and answered before, but could you give an example of a macro that puts the link to the original message into the reply preamble? This feature was news to me. Thanks. -- Stan Robins Mendota Heights, MN Email: [EMAIL PROTECTED] Using The Bat, 1.62r www.ritlabs.com * Golf is a game in which you yell fore, shoot six and write down five. - Paul Harvey * Current version is 1.62r | "Using TBUDL" information: http://www.silverstones.com/thebat/TBUDLInfo.html
Re: diary
Hello Lex, On Wednesday, August 13, 2003, at 7:41:58 AM, I received a message in which you wrote: (Text not relevant to my reply may have been snipped.) > Hi, > I'm happy having switched from outlook to the bat, but now I need a > good calendar/diary/agenda programme. > Any suggestions? Outlook works fine with TB!. I prefer Outlook as a PIM because I have a PPC-based pda, and it is much less of a hassle to sync with Outlook than non-MS pims. (But I do use a third-party pim on the handheld.) I also like Outlook because most of the birthday/anniversary/holiday tracking programs for PPC-based pdas rely on the appropriate fields in Outlook on the PC. -- Stan Robins Mendota Heights, MN Email: [EMAIL PROTECTED] Using The Bat, 1.62r www.ritlabs.com * Never underestimate the power of stupid people in large groups. (George Carlin) * Current version is 1.62r | "Using TBUDL" information: http://www.silverstones.com/thebat/TBUDLInfo.html
