Re: Help with Trojan Email

2002-10-19 Thread Gerard

ON Saturday, October 19, 2002, 2:36:28 AM, you wrote:

RO Now the cure of your problem.
RO I'll mention a few possibilities:


Hi Roelof,

Assuming for that it is a problem HTML code that is causing this (I once
had TB! crash on that) would it not be possible to install an older TB!
version without the HTML engine or an other HTML engine and just delete
the msg in that version?

-- 
Best regards,
 Gerard 
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Re: Help with Trojan Email

2002-10-19 Thread Roelof Otten
Hallo Jonathan,

On Fri, 18 Oct 2002 20:41:40 -0500GMT (19-10-02, 3:41 +0200GMT, where
I live), you wrote:

JA Another option is to copy the TBB file to another location. Rename
JA that file to messages.uue, and open the file in winzip. You should see
JA a lot of text files in it. Each text file is an email (except maybe
JA the first).

I know this and even tried it, but according to me it treats
attachments (even html attachments) as separate files. And especially
for a large folder it would be a hell of a job connecting
(html-)attachments and messages back.
My version of WinZip (8.0) was unable to delete specific files from
the .uue and therefore I decided not to mention it.


-- 
Groetjes, Roelof



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Re: Help with Trojan Email

2002-10-19 Thread Thomas Fernandez
Hello Jonathan,

On Fri, 18 Oct 2002 20:45:53 -0500 GMT (19/10/02, 08:45 +0700 GMT),
Jonathan Angliss wrote:

 A virus that freezes TB? I would like to know which one that is.

 I'd probably guess it not to be a virus, but maybe a bad encoding type
 or some format in the email itself that is causing it to screw up.

I believe Marck offered the most logical explanation and solution.

-- 

Cheers,
Thomas.

Moderator der deutschen The Bat! Beginner Liste.

I wonder how much deeper would the ocean be without sponges.

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Re: Help with Trojan Email

2002-10-19 Thread Jonathan Angliss
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On Saturday, October 19, 2002, Roelof Otten wrote...

JA Another option is to copy the TBB file to another location.
JA Rename that file to messages.uue, and open the file in winzip.
JA You should see a lot of text files in it. Each text file is an
JA email (except maybe the first).

 I know this and even tried it, but according to me it treats
 attachments (even html attachments) as separate files. And
 especially for a large folder it would be a hell of a job connecting
 (html-)attachments and messages back.

This'd only apply if you store attachments seperately.  And in some
cases, the HTML portion isn't an attachment, it's the only part of the
message.

 My version of WinZip (8.0) was unable to delete specific files from
 the .uue and therefore I decided not to mention it.

It cannot... you have to extract it (as per my instructions),
delete/move offending emails, recompress the file into .zip format and
inside winzip go to Actions - UUEncode. I think I put those
details in my instructions Or was it late and I only thought I
did?

- --
Jonathan Angliss
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Re: Help with Trojan Email

2002-10-19 Thread Jonathan Angliss
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On Saturday, October 19, 2002, Thomas Fernandez wrote...

 A virus that freezes TB? I would like to know which one that is.

 I'd probably guess it not to be a virus, but maybe a bad encoding
 type or some format in the email itself that is causing it to screw
 up.

 I believe Marck offered the most logical explanation and solution.

Indeed he did... and if there is a remote chance he is mistaken (I
have no doubt he isn't), there are now plenty of options to try :)

- --
Jonathan Angliss
([EMAIL PROTECTED])

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Re: Help with Trojan Email

2002-10-18 Thread Roelof Otten
Hallo M.D.,

On Fri, 18 Oct 2002 16:39:56 -0500GMT (18-10-02, 23:39 +0200GMT, where
I live), you wrote:

JPCMD I have received two emails from a friend that cause TB to freeze
JPCMD completely.  I cannot even delete them, TB is so frozen.  Once I was

First thing you do is to close TB and zip both the messages.tbb and
the messages.tbi files in the folder that causes TB to freeze. Since
this is obviously a bug, you attach it to a mail addressed to the
developers (in the menu: help - feedback - bug report) so it can be
fixed in a next version. That won't help you right now, but it's a
start. (Of course when that folder contains real sensitive info, you
could consider not to do so, but that's up to you.)

Now the cure of your problem.
I'll mention a few possibilities:

1) Close TB. Run Scandisk on the drive with your message base. There
could be a disk problem. When Scandisk reports errors and fixes them,
try TB again and see if it is fixed. If not, no harm's done.

2) Close TB , delete the messages.tbi file, your index could be
corrupt. When you start TB, it creates a new index file for the folder
with a missing one. If your problem is cured, it probably had nothing
to do with the e-mails from your friend. This action (deleting the
messages.tbi) will cause all messages deleted after the last time you
compressed that folder to show up again. (I'll explain this at the
bottom of my message.)

3) The third option. This means you've got a real problem. Close TB
(All my options start with that. g) Move the messages.tbb from your
problem folder to a different location (move it, don't delete it,
cause this is the file containing your messages) you can move the
matching .tbi or delete it, that's up to you. Now start TB and the
messages in the other folders can be accessed again.
Now you're still missing the messages in your problem folder. OK. Copy
the replaced messages.tbi to a file called messages.txt. Since the
messages.tbb is in plain text, you can open it with notepad (or
whatever text-editor), provided it's not to big for it. Now search for
the suspect messages (new messages are appended to end of the file)
and cut them from your messages.txt. Save your messages.txt as plain
text!!! Create a new text file and paste your suspect messages in it,
so that you have copies of them.
Start TB, create a new folder in it. Close TB. Copy your messages.txt
to the new folder as messages.tbb and don't forget that the
messages.tbi in that folder doesn't match the .tbb, so deltete it.
Start TB. If you haven't made any mistakes, you can now view the other
messages. (Unless another message is the real culprit.) Copy the
messages you want to keep to their folders.
Now you can try the same with the two messages you've saved in the new
textfile.
Remember that all manual manipulations with the tbi or tbb files ought
to be done with TB closed.

**
Now something completely different. You asked your question by
replying to a message on this list and changing the subject. You
shouldn't do that, because:

The Bat is able to thread messages properly, in order to see what I
mean, just select the folder where you're storing the messages from
this list. Go to the menu: view - view threads by - references. Now
you'll see that all messages are lined up after the message to which
they're first, second (or whatever) level replies to.

You started what's essentially a new thread by replying to another
message. That means it shows up as listed in another thread. Since
people sometimes skip messages in threads they don't consider
interesting (for lack of time). They might skip your message too,
since they're not aware of the newly started thread. So next time
you'd do yourself a favor by sending a new message in stead of a
reply, because you're reaching a larger audience and one of those
might have the answer you've been waiting for.

**
Since I promised to explain why your deleted messages return from the
dustbin after deleting the messages.tbi, here's the explanation:

TB manages your messages as a database or to be more precisely: stores
them in a database. This database is organized per folder. Each folder
has a messages.tbb and a messages.tbi file.
The real messages are stored in the messages.tbb (The Bat Base) and to
shorten the access time to the messages additional info is stored in
the messages.tbi (The Bat Index). This additional info can be a flag
you've set to the message, the info whether you've replied to it or
whether you deleted the message.
Deleted? you'll say. Yes. When you delete a message, TB flags the
message as deleted in the index file, but leaves it in the actual
message base. That's because setting a bit in the index is faster than
rewriting the full messages.tbb. In the folder menu you'll see an
option 'browse deleted messages' where you can view and undelete your
deleted messages.
Will TB never delete messages from the messages.tbb? Yes, it can do
that, but that's called 'compressing', you'll see an option 'compress'
in 

Re: Help with Trojan Email

2002-10-18 Thread Marck D Pearlstone
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Hash: SHA1

Hi M.D.,

18-Oct-2002, 16:39 -0500 (22:39 UK time) John P. Case, M.D. [JPC]
in mid:803383495.20021018163956;attglobal.net said:

JPC I have received two emails from a friend that cause TB to
JPC freeze completely.

 ... snip

JPC What can I do?

Turn off HTML Autoview. I'm betting the mail from your friend is
HTML mail and includes some either invalid or at least eccentric
markup that is killing TB's HTML renderer.

JPC A virus was found neither by Norton nor PCillin, both with
JPC recent virus updates.

No, it doesn't sound like a virus. If it turns out that the above
suggestion works, you should MIME forward (Alternative forward) the
offending messages to RITlabs or at least file a bug report about
it. If you are unsure of how to do this, send me the MIME forwarded
messages off-list and I'll submit the bug report for you.

- --
Cheers -- .\\arck D Pearlstone -- List moderator
TB! v1.62/Beta6 on Windows 2000 5.0.2195 Service Pack 2
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Re: Help with Trojan Email

2002-10-18 Thread Thomas Fernandez
Hello John,

On Fri, 18 Oct 2002 16:39:56 -0500 GMT (19/10/02, 04:39 +0700 GMT),
John P. Case, M.D. wrote:

 I have received two emails from a friend that cause TB to freeze
 completely. I cannot even delete them, TB is so frozen. Once I was
 able to restart TB and quickly change to another account and that
 was okay--but any time I try to return to my main account, the
 offending message (one of them) is highlighted and immediately
 freezes things.

A virus that freezes TB? I would like to know which one that is.

 What can I do? That account has all my email in it. I have renamed
 it and re-formed it in order to make the account that I am sending
 this email to and receive tbudl, but obviously I need to be able to
 recover my old emails.

Rename the message.tbb file for now (while TB is closed), so at least
you can use TB without problems. We'll think about how you can
retrieve the old mails.

 A virus was found neither by Norton nor PCillin, both with recent
 virus updates.

I don't know about Norton, but PC-Cillin have a virus doctor
service. Send them a copy of the .tbb file and ask them to check.
However, I have a feeling something else is wrong and this is not a
virus in an email.

-- 

Cheers,
Thomas.

Moderator der deutschen The Bat! Beginner Liste.

The most precious thing we have is life. Yet it has absolutely no
trade-in value.

Message reply created with The Bat! 1.62/Beta6
under Chinese Windows 98 4.10 Build  A 
using an AMD Athlon K7 1.2GHz, 128MB RAM



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Re: Help with Trojan Email

2002-10-18 Thread Jonathan Angliss
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On Friday, October 18, 2002, Roelof Otten wrote...

 JPCMD I have received two emails from a friend that cause TB to freeze
 JPCMD completely.  I cannot even delete them, TB is so frozen.  Once I
 was  

 First thing you do is to close TB and zip both the messages.tbb and
 the messages.tbi files in the folder that causes TB to freeze. Since
 this is obviously a bug, you attach it to a mail addressed to the
 developers (in the menu: help - feedback - bug report) so it can be
 fixed in a next version. That won't help you right now, but it's a
 start. (Of course when that folder contains real sensitive info, you
 could consider not to do so, but that's up to you.)

Another option is to copy the TBB file to another location. Rename
that file to messages.uue, and open the file in winzip. You should see
a lot of text files in it. Each text file is an email (except maybe
the first). You can then extract the uue file to a safe location, for
easy of working with, extract it to currentdir\messages\. Go into
the folder, and find the offending mails, delete/move out of the
messages folder. Select all the files in the folder, and create a ZIP
file out of them and call it messages.zip. Then reopen the zip file in
winzip and go to Actions - UUEncode. It'll ask you what file to
create, let it create it as messages.uue. Go back to your folder with
the problem mails in it (make sure you have TB! closed btw). Copy the
TBB file to a safe location for backup, copy the messages.uue file
into the offending folder, and rename to messages.tbb. You might need
to delete messages.tbi... then try opening TheBat again... and in
theory you *should* be back up and running again, no loss of mail
(except the offenders), and if you just moved the two offending mails
instead of deleting them, you can open in notepad and have a look at
them... and if you've nice, send them onto RitLabs for bug testing :)

- --
Jonathan Angliss
([EMAIL PROTECTED])

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Re: Help with Trojan Email

2002-10-18 Thread Jonathan Angliss
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Hash: SHA1

On Friday, October 18, 2002, Thomas Fernandez wrote...

 I have received two emails from a friend that cause TB to freeze
 completely. I cannot even delete them, TB is so frozen. Once I was
 able to restart TB and quickly change to another account and that
 was okay--but any time I try to return to my main account, the
 offending message (one of them) is highlighted and immediately
 freezes things.

 A virus that freezes TB? I would like to know which one that is.

I'd probably guess it not to be a virus, but maybe a bad encoding type
or some format in the email itself that is causing it to screw up.

 What can I do? That account has all my email in it. I have renamed
 it and re-formed it in order to make the account that I am sending
 this email to and receive tbudl, but obviously I need to be able to
 recover my old emails.

 Rename the message.tbb file for now (while TB is closed), so at least
 you can use TB without problems. We'll think about how you can
 retrieve the old mails.

See the email I just posted... messages.tbb are uuencoded files
(thanks RitLabs... makes working with them nice). Winzip and a fair
few other zip utilities read uuencoded files, so you can just play
about with it there :) Somebody mentioned this a while ago, just a
random bit of knowledge that got stuck in my head ;)

 A virus was found neither by Norton nor PCillin, both with recent
 virus updates.

 I don't know about Norton, but PC-Cillin have a virus doctor
 service. Send them a copy of the .tbb file and ask them to check.
 However, I have a feeling something else is wrong and this is not a
 virus in an email.

I'd probably send it to RitLabs before sending it to PC-Cilling
because it may be something simple as a bad header, or bad content
that makes TB fail a proper read of the email.

- --
Jonathan Angliss
([EMAIL PROTECTED])

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