Re: Installation problems with Vista

2007-07-09 Thread Mark Wieder
Chris-

Sunday, July 8, 2007, 1:34:26 PM, you wrote:

> (You may have to confirm some of these actions.)
>  1) Log in as an administrator.

...and better yet, enable the Administrator account:

open a command prompt box and type

net user Administrator /Active:yes

Of course, my preference would be to go with your original inclination
and throw it against the wall, then go back to XP. I've got a Vista
system at work that I fire up when I absolutely need to, and won't
touch it any other time.

-- 
-Mark Wieder




Current version is 3.99 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Installation problems with Vista

2007-07-08 Thread Jeanny House
Thanks, Chris.

I've decided, after much frustration, to let the attachments I already
have reside on my desktop and not worry about keeping a full archive on
both computers.  I can't seem to get the backup/restore to work the way
I want it to, but the new email coming in seems to be fine.

Thanks for your help.

Now, if I could only get WordPerfect to install correctly.  Argh.

Jeanny 

On Sun, 8 Jul 2007 16:34:26 -0400, "Chris W." <[EMAIL PROTECTED]>
said:
> 
> Jeanny House @ 2007-7-08 3:25:57 PM
> "Installation problems with Vista"
> 
> 
> > How do I completely uninstall The Bat! so I can start over? Every
> > time I think I have it uninstalled, the reinstall brings back all my
> > files/folders, etc. How do I get it back to a point where there
> > never was a Bat! on my system?
> 
> (You may have to confirm some of these actions.)
>  1) Log in as an administrator.
>  2) Click on "Start -> Computer"
>  3) Click on "Uninstall or change a program" in the toolbar.
>  4) Select "The Bat!" and click "Uninstall" in the toolbar.
>  5) In the address bar, enter "C:\Program Files\"
>  6) Delete the "The Bat!" folder.
>  7) Navigate to "%APPDATA%". Delete the "The Bat!" folder if it exists.
>  8) Run regedit.
>  9) Navigate to "HKCU\Software\RIT"
> 10) Delete the "The Bat!" key if it exists.
> 11) Log off.
> 12) Log on as your normal user.
> 13) Navigate to "%APPDATA%". Delete the "The Bat!" folder if it exists.
> 14) Run regedit.
> 15) Navigate to "HKCU\Software\RIT"
> 16) Delete the "The Bat!" key if it exists.
> 17) Log off.
> 
> You should be good to go now.
> 
> > Once there, how do I, when installing The Bat! anew, set up the
> > accounts so that they will actually receive all the
> > currently-existing email and attachments?
> 
> I can't help you there. I haven't installed The Bat! in a long time.
> 
> > Right now, the emails are all there, but it won't let me open any
> > attachments. This is in my secondary account (work email). My
> > primary account is fine.
> 
> A few cursory thoughts:
> 
> We the attachments perhaps not backed up? Is The Bat! set to store
> attachments separate from messages, and the folder is not one you have
> permission to write to?
> 
> -- 
> Chris
> 
> Using The Bat! v3.99.3 on Windows Vista 6.0 Build 6000.
> Accessing a POP3 mailbox.
> 
> Billboard on the side of the road: "Keep your eyes on the road and
> stop reading these signs."
-- 
Jeanny House
[EMAIL PROTECTED]
Eau Claire, WI

AOL Instant Messenger -- JeannyH



Current version is 3.99 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Installation problems with Vista

2007-07-08 Thread Chris W .

Jeanny House @ 2007-7-08 3:25:57 PM
"Installation problems with Vista" 

> How do I completely uninstall The Bat! so I can start over? Every
> time I think I have it uninstalled, the reinstall brings back all my
> files/folders, etc. How do I get it back to a point where there
> never was a Bat! on my system?

(You may have to confirm some of these actions.)
 1) Log in as an administrator.
 2) Click on "Start -> Computer"
 3) Click on "Uninstall or change a program" in the toolbar.
 4) Select "The Bat!" and click "Uninstall" in the toolbar.
 5) In the address bar, enter "C:\Program Files\"
 6) Delete the "The Bat!" folder.
 7) Navigate to "%APPDATA%". Delete the "The Bat!" folder if it exists.
 8) Run regedit.
 9) Navigate to "HKCU\Software\RIT"
10) Delete the "The Bat!" key if it exists.
11) Log off.
12) Log on as your normal user.
13) Navigate to "%APPDATA%". Delete the "The Bat!" folder if it exists.
14) Run regedit.
15) Navigate to "HKCU\Software\RIT"
16) Delete the "The Bat!" key if it exists.
17) Log off.

You should be good to go now.

> Once there, how do I, when installing The Bat! anew, set up the
> accounts so that they will actually receive all the
> currently-existing email and attachments?

I can't help you there. I haven't installed The Bat! in a long time.

> Right now, the emails are all there, but it won't let me open any
> attachments. This is in my secondary account (work email). My
> primary account is fine.

A few cursory thoughts:

We the attachments perhaps not backed up? Is The Bat! set to store
attachments separate from messages, and the folder is not one you have
permission to write to?

-- 
Chris

Using The Bat! v3.99.3 on Windows Vista 6.0 Build 6000.
Accessing a POP3 mailbox.

Billboard on the side of the road: "Keep your eyes on the road and
stop reading these signs."

pgpVcpwgSG5E8.pgp
Description: PGP signature

Current version is 3.99 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Re: Installation problems with Vista

2007-07-08 Thread Jeanny House
I'm now about ready to throw this laptop against the wall, out a window,
into a deep well, just anywhere away from me.

I still can't restore my email and files by backing up from my desktop
and restoring on the laptop.  I find Vista completely non-intuitive and
so different from XP as to be unrecognizable.  I've been near tears
countless times because they've made Vista so much "easier" that someone
like me, who messed around in DOS and every version of Windows up until
now, can't do anything.  I swear my blood pressure is rising.

How do I completely uninstall The Bat! so I can start over?  Every time
I think I have it uninstalled, the reinstall brings back all my
files/folders, etc.  How do I get it back to a point where there never
was a Bat! on my system?

Once there, how do I, when installing The Bat! anew, set up the accounts
so that they will actually receive all the currently-existing email and
attachments?  Right now, the emails are all there, but it won't let me
open any attachments.  This is in my secondary account (work email).  My
primary account is fine.

Please, when you respond, go step-by-step.  I feel like a ninny and need
to be talked to like one, I guess.

Yours in complete frustration,
Jeanny House


On Tue, 3 Jul 2007 16:44:05 -0400, "Chris W." <[EMAIL PROTECTED]>
said:
> 
> Jeanny House @ 2007-7-03 4:29:20 PM
> "Installation problems with Vista"
> 
> 
> > My new laptop arrived yesterday. It has Vista, and I don't know if
> > that's the problem. I'm trying to install The Bat! on it. It
> > installs just fine. I've backed up TB! on my desktop and am trying
> > to load the data into the laptop by using the "restore" function. I
> > have two accounts, one personal and one for work. I keep getting a
> > message that says I can't create the folders I need to create in my
> > work account.
> 
> > The message:
> 
> > Cannot access directory
> > C:\Program Files\The Bat\Mail
> > Access is denied
> 
> 
> Vista has much stricter default permissions. These defaults are
> preventing you from creating a mail directory in the Program Files
> folder.
> 
> I suggest changing the mail directory. Open "Options -> Preferences ->
> System" and change the mail directory to a location that you can write
> to (Somewhere within your home directory will work.). The default is
> "%APPDATA%\The Bat!\". That works for me.
> 
> -- 
> Chris
> 
> Using The Bat! v3.99.3 on Windows Vista 6.0 Build 6000.
> Accessing a POP3 mailbox.
> 
> "Gadgets are not necessarily and improvement, vide the succession:
> Blackboard -> Overhead Projector -> PowerPoint"
> -Edsger Wybe Dijkstra
-- 
Jeanny House
[EMAIL PROTECTED]
Eau Claire, WI

AOL Instant Messenger -- JeannyH



Current version is 3.99 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html


Re: Installation problems with Vista

2007-07-03 Thread Chris W .

Jeanny House @ 2007-7-03 4:29:20 PM
"Installation problems with Vista" 

> My new laptop arrived yesterday. It has Vista, and I don't know if
> that's the problem. I'm trying to install The Bat! on it. It
> installs just fine. I've backed up TB! on my desktop and am trying
> to load the data into the laptop by using the "restore" function. I
> have two accounts, one personal and one for work. I keep getting a
> message that says I can't create the folders I need to create in my
> work account.

> The message:

> Cannot access directory
> C:\Program Files\The Bat\Mail
> Access is denied


Vista has much stricter default permissions. These defaults are
preventing you from creating a mail directory in the Program Files
folder.

I suggest changing the mail directory. Open "Options -> Preferences ->
System" and change the mail directory to a location that you can write
to (Somewhere within your home directory will work.). The default is
"%APPDATA%\The Bat!\". That works for me.

-- 
Chris

Using The Bat! v3.99.3 on Windows Vista 6.0 Build 6000.
Accessing a POP3 mailbox.

"Gadgets are not necessarily and improvement, vide the succession:
Blackboard -> Overhead Projector -> PowerPoint"
-Edsger Wybe Dijkstra

pgp3MaEwNoyOm.pgp
Description: PGP signature

Current version is 3.99 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

Installation problems with Vista

2007-07-03 Thread Jeanny House
I'm about to tear my hair out.

My new laptop arrived yesterday.  It has Vista, and I don't know if
that's the problem.  I'm trying to install The Bat! on it.  It installs
just fine.  I've backed up TB! on my desktop and am trying to load the
data into the laptop by using the "restore" function.  I have two
accounts, one personal and one for work.   I keep getting a message that
says I can't create the folders I need to create in my work account.  

The message:

Cannot access directory
C:\Program Files\The Bat\Mail
Access is denied

Cannot access directory
C:\Program Files\The Bat\Mail\NWA Mail
Access is denied

Cannot access directory
C:\Program Files\The Bat\Mail\NWA Mail\Attach\
Access is denied

Cannot create
C:\Program Files\The Bat\Mail\NWA Mail\Attach\

I'm uaing Windows Vista Business
Don't know how to find out which version.

I'd appreciate any help I can get.

Thanks.



-- 
Jeanny House
[EMAIL PROTECTED]
Eau Claire, WI

AOL Instant Messenger -- JeannyH



Current version is 3.99 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html