[TCP] Reply to Lisa re First time for everything

2007-05-02 Thread Carol Levine
Hi, Lisa.

Best wishes to you! Even though there are likely to be wonderful
opportunities, it is still hard to hear that your services are no longer
needed, to pack up your belongings, and to say goodbye to friends and
colleagues.

My turn came in the Fall of 2003. The company I was working for had a
company meeting where they told us how well the company was doing and that
50% of us in the room would be getting envelopes with departure dates! My
departure date, after 23 years with the company, was 6 weeks from the
announcement. I was working on a project that the VP of Engineering was
going to assume responsibility (yes, as a technical writer). I worked
closely with a couple of people, including the product manager, to convince
the company to give me a contract to finish the project. They did and I was
happily employed for another six weeks on top of the six-week notice period.

I decided to celebrate my sudden freedom from a job to go to by getting
into my car and driving to visit some dear friends several hours away for a
long weekend. It was a wonderful feeling! For the first time in many years,
I didn't have a day job requiring me to show up Monday morning. A week later
I started a serious job search, which, along with the contract, kept me very
busy until the end of the year, too busy to grieve (as Donna noted). By
early February, when I'd been seriously unemployed for a month, I found
myself feeling a bit less celebratory and a bit more worried! I had a
meltdown at a family gathering when someone asked one too many questions and
offered one too many suggestion! But it was good to let it all out.

Three weeks later I had a new job that gave me the first opportunity in my
long career as a technical writer to use my language skills. I didn't even
know what localization was when I took the job. Three years later I feel
that one door closed and another wonderful door opened. In addition, the
morning I started at the new job, another company --  that had me going back
and forth for several interviews and writing tests -- called to offer me a
job, too!

You have an interesting journey ahead of you. I hope that you enjoy it.

Carol
__

Author Help files and create printed documentation with Doc-To-Help.
New release adds Team Authoring Support, enhanced Web-based help
technology and PDF output. Learn more at www.doctohelp.com/tcp.


DOCUMENTATION  TRAINING WEST 07: THE USER EXPERIENCE

April 18-21, 2007 ~ Vancouver BC ~ Marriott Pinnacle ~ free city tour
40+ sessions * free workshops * free iPod offer * www.doctrain.com
___

Technical Communication Professionals

Post a message to the list: email [EMAIL PROTECTED]

Subscribe, unsubscribe, archives, account options, list info: 
http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com
Subscribe (email): send a blank message to [EMAIL PROTECTED]
Unsubscribe (email): send a blank message to [EMAIL PROTECTED]

Need help? Contact [EMAIL PROTECTED]

Get the TCP whole experience! http://www.techcommpros.com


Re: [TCP] Reply to Lisa re First time for everything

2007-05-02 Thread Sue Heim
Best of luck, Lisa!!! As Carol said, whenever one door has closed (as a
result of a RIF), another door has opened. That said, however, there is a
bit of an adjustment and mourning period. When we finally closed down an
office (after six years of working together during acquisitions and all), it
felt like we were getting divorced. I enjoyed the freedom and spent the next
year working on consulting jobs (eventually deciding that it was time to
address the benefits issue and that I do get better benefits as a captive
employee). But it was weird not seeing the same dozen guys that I'd worked
with for years! We do keep in touch, though I have to admit my sharp
repartee has suffered as a result of not constantly being the butt of their
jokes for six years (the last year was 12 guys and me, so yeah, you can bet
how much teasing *I* got!).

Take time to mourn the divorce but have fun! You've got a great
opportunity now, and it sounds like the timing is almost perfect (perfect is
when you pick it yourself, but this is close! grin).

...sue
__

Author Help files and create printed documentation with Doc-To-Help.
New release adds Team Authoring Support, enhanced Web-based help
technology and PDF output. Learn more at www.doctohelp.com/tcp.


DOCUMENTATION  TRAINING WEST 07: THE USER EXPERIENCE

April 18-21, 2007 ~ Vancouver BC ~ Marriott Pinnacle ~ free city tour
40+ sessions * free workshops * free iPod offer * www.doctrain.com
___

Technical Communication Professionals

Post a message to the list: email [EMAIL PROTECTED]

Subscribe, unsubscribe, archives, account options, list info: 
http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com
Subscribe (email): send a blank message to [EMAIL PROTECTED]
Unsubscribe (email): send a blank message to [EMAIL PROTECTED]

Need help? Contact [EMAIL PROTECTED]

Get the TCP whole experience! http://www.techcommpros.com


Re: [TCP] first time for everything

2007-05-02 Thread Chris Borokowski
First, congratulations on the new adventure and new
business. Next, some answers:
--- Lisa M. (Bronson) Gielczyk (TCP)
[EMAIL PROTECTED] wrote:

 * I received severance; can I also get unemployment?
 Now, or after the18
 weeks?

Varies from state to state. Ask at local welfare
office.

 * What resources do you know of for starting a
 business, particularly a
 woman-owned business?

Apply to state and federal small business
organizations, which are gov't funded and will help
you if you are a woman or can claim minority status.

 * Have you ever done a press release to announce a
 new business or make some
 other announcement?

Yes, but I prefer to announce events within the
business as a means of introducing the business, as in
Gielczyk Consulting perfects Three-Dimensional Help
System.

 * Corporation, LLC, or other business setup?

DBA, for starters, since it takes four hours total :)

 * Other things I haven't even thought of, yet?

Businesses with a future aren't afraid to purchase
exciting office supplies.



User Interface design blog
http://user-advocacy.blogspot.com/
Code::Design::UI::Consulting
http://www.dionysius.com/

__
Do You Yahoo!?
Tired of spam?  Yahoo! Mail has the best spam protection around 
http://mail.yahoo.com 

__

Author Help files and create printed documentation with Doc-To-Help.
New release adds Team Authoring Support, enhanced Web-based help
technology and PDF output. Learn more at www.doctohelp.com/tcp.


DOCUMENTATION  TRAINING WEST 07: THE USER EXPERIENCE

April 18-21, 2007 ~ Vancouver BC ~ Marriott Pinnacle ~ free city tour
40+ sessions * free workshops * free iPod offer * www.doctrain.com
___

Technical Communication Professionals

Post a message to the list: email [EMAIL PROTECTED]

Subscribe, unsubscribe, archives, account options, list info: 
http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com
Subscribe (email): send a blank message to [EMAIL PROTECTED]
Unsubscribe (email): send a blank message to [EMAIL PROTECTED]

Need help? Contact [EMAIL PROTECTED]

Get the TCP whole experience! http://www.techcommpros.com


Re: [TCP] first time for everything

2007-05-02 Thread Al Geist
Chris Borokowski wrote:
Businesses with a future aren't afraid to purchase
exciting office supplies.


Like a nice hot tub, a waterproof laptop and a big grill. I'm sure they're
all deductible.

Al Geist
Technical Writing, Help, Marketing Collateral, Web Design and Award Winning
Videos
Voice/Msg: 802-658-3140
Cell: 802-578-3964
E-mail: mailto:[EMAIL PROTECTED]
URL: http://www.geistassociates.com (Online portfolio and resume)
See also:
URL: http://www.geistimages.com (Fine art photographic prints for home or
office and beautiful note cards for all occasions.)




__

Author Help files and create printed documentation with Doc-To-Help.
New release adds Team Authoring Support, enhanced Web-based help
technology and PDF output. Learn more at www.doctohelp.com/tcp.


DOCUMENTATION  TRAINING WEST 07: THE USER EXPERIENCE

April 18-21, 2007 ~ Vancouver BC ~ Marriott Pinnacle ~ free city tour
40+ sessions * free workshops * free iPod offer * www.doctrain.com
___

Technical Communication Professionals

Post a message to the list: email [EMAIL PROTECTED]

Subscribe, unsubscribe, archives, account options, list info: 
http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com
Subscribe (email): send a blank message to [EMAIL PROTECTED]
Unsubscribe (email): send a blank message to [EMAIL PROTECTED]

Need help? Contact [EMAIL PROTECTED]

Get the TCP whole experience! http://www.techcommpros.com


Re: [TCP] first time for everything

2007-05-02 Thread Chris Borokowski
We're thinking along similar lines. Need a
collaborator?

--- Al Geist [EMAIL PROTECTED] wrote:

 Chris Borokowski wrote:
 Businesses with a future aren't afraid to purchase
 exciting office supplies.
 
 
 Like a nice hot tub, a waterproof laptop and a big
 grill. I'm sure they're
 all deductible.


User Interface design blog
http://user-advocacy.blogspot.com/
Code::Design::UI::Consulting
http://www.dionysius.com/

__
Do You Yahoo!?
Tired of spam?  Yahoo! Mail has the best spam protection around 
http://mail.yahoo.com 

__

Author Help files and create printed documentation with Doc-To-Help.
New release adds Team Authoring Support, enhanced Web-based help
technology and PDF output. Learn more at www.doctohelp.com/tcp.


DOCUMENTATION  TRAINING WEST 07: THE USER EXPERIENCE

April 18-21, 2007 ~ Vancouver BC ~ Marriott Pinnacle ~ free city tour
40+ sessions * free workshops * free iPod offer * www.doctrain.com
___

Technical Communication Professionals

Post a message to the list: email [EMAIL PROTECTED]

Subscribe, unsubscribe, archives, account options, list info: 
http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com
Subscribe (email): send a blank message to [EMAIL PROTECTED]
Unsubscribe (email): send a blank message to [EMAIL PROTECTED]

Need help? Contact [EMAIL PROTECTED]

Get the TCP whole experience! http://www.techcommpros.com


[TCP] User Forums

2007-05-02 Thread Dana Worley
Hi All,

I hope you won't find my post too off base, since my inquiry is about 
technical *communication* though not necessarily about writing. 
This is a diverse group of people who cover a variety of industries 
so I think you are good group to toss this question to :)

Every so often someone within our organization offers up the 
suggestion of starting an on-line forum for the users of our 
dataloggers. I was wondering if your company offers this service to 
your users, how (or if) you moderate it, the amount of time it takes 
to manage the forum, pro's, con's, etc. -- essentially, any thoughts 
you might have regarding on-line forums *from a company's 
perspective* (we all know they are invaluable from a user's 
perspective).

I have my thoughts on this, but I would like to hear yours, so I'll 
reserve mine for later :) 

Thanks, 

Dana 

***
Dana Worley
Software Product Manager/Manager, Software Support Group
Campbell Scientific, Inc. 
Microsoft MVP, Windows Help



__

Author Help files and create printed documentation with Doc-To-Help.
New release adds Team Authoring Support, enhanced Web-based help
technology and PDF output. Learn more at www.doctohelp.com/tcp.


DOCUMENTATION  TRAINING WEST 07: THE USER EXPERIENCE

April 18-21, 2007 ~ Vancouver BC ~ Marriott Pinnacle ~ free city tour
40+ sessions * free workshops * free iPod offer * www.doctrain.com
___

Technical Communication Professionals

Post a message to the list: email [EMAIL PROTECTED]

Subscribe, unsubscribe, archives, account options, list info: 
http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com
Subscribe (email): send a blank message to [EMAIL PROTECTED]
Unsubscribe (email): send a blank message to [EMAIL PROTECTED]

Need help? Contact [EMAIL PROTECTED]

Get the TCP whole experience! http://www.techcommpros.com


Re: [TCP] User Forums

2007-05-02 Thread Sue Heim
Hey Dana!

PGP uses online forums. Basically, they are support forums and are monitored
by support and various other (as assigned) PGP staff. These are the people
who respond to users on the forums. Some of the rest of us monitor them,
just to see what's going on in our user's respective worlds.

I think they are VERY useful, particularly if the user community
participates (customer A asks a question, customer B can pop in and answer
or provide additional information. If no customers pop in, then PGP's
support folks will. Sometimes they will anyways!!!

I'm on a conference call, so this is really brief. Let me know if you want
more info...
...sue



On 5/2/07, Dana Worley [EMAIL PROTECTED] wrote:

 Hi All,

 I hope you won't find my post too off base, since my inquiry is about
 technical *communication* though not necessarily about writing.
 This is a diverse group of people who cover a variety of industries
 so I think you are good group to toss this question to :)

 Every so often someone within our organization offers up the
 suggestion of starting an on-line forum for the users of our
 dataloggers. I was wondering if your company offers this service to
 your users, how (or if) you moderate it, the amount of time it takes
 to manage the forum, pro's, con's, etc. -- essentially, any thoughts
 you might have regarding on-line forums *from a company's
 perspective* (we all know they are invaluable from a user's
 perspective).

 I have my thoughts on this, but I would like to hear yours, so I'll
 reserve mine for later :)

 Thanks,

 Dana

 ***
 Dana Worley
 Software Product Manager/Manager, Software Support Group
 Campbell Scientific, Inc.
 Microsoft MVP, Windows Help



 __

 Author Help files and create printed documentation with Doc-To-Help.
 New release adds Team Authoring Support, enhanced Web-based help
 technology and PDF output. Learn more at www.doctohelp.com/tcp.


 DOCUMENTATION  TRAINING WEST 07: THE USER EXPERIENCE

 April 18-21, 2007 ~ Vancouver BC ~ Marriott Pinnacle ~ free city tour
 40+ sessions * free workshops * free iPod offer * www.doctrain.com
 ___

 Technical Communication Professionals

 Post a message to the list: email [EMAIL PROTECTED]

 Subscribe, unsubscribe, archives, account options, list info:
 http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com
 Subscribe (email): send a blank message to [EMAIL PROTECTED]
 Unsubscribe (email): send a blank message to
 [EMAIL PROTECTED]

 Need help? Contact [EMAIL PROTECTED]

 Get the TCP whole experience! http://www.techcommpros.com

__

Author Help files and create printed documentation with Doc-To-Help.
New release adds Team Authoring Support, enhanced Web-based help
technology and PDF output. Learn more at www.doctohelp.com/tcp.


DOCUMENTATION  TRAINING WEST 07: THE USER EXPERIENCE

April 18-21, 2007 ~ Vancouver BC ~ Marriott Pinnacle ~ free city tour
40+ sessions * free workshops * free iPod offer * www.doctrain.com
___

Technical Communication Professionals

Post a message to the list: email [EMAIL PROTECTED]

Subscribe, unsubscribe, archives, account options, list info: 
http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com
Subscribe (email): send a blank message to [EMAIL PROTECTED]
Unsubscribe (email): send a blank message to [EMAIL PROTECTED]

Need help? Contact [EMAIL PROTECTED]

Get the TCP whole experience! http://www.techcommpros.com