[TCP] where are you from, what do you do?
Hi everybody, Traffic to the TCP website and membership on the list have increased dramatically in the last week or so. Could you let me know where you heard about TCP? You're welcome to post your answer to the list, or you can write to me offlist. If you post to the list, why don't you also let us know what you do in your tech comm career? Also, I'm working on converting the site to Drupal and adding new features, like blog space. If anyone has worked with Drupal before and if you're willing to advise me a bit, I would greatly appreciate it! Warm regards, Lisa Gielczyk TCP Admin __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] where are you from, what do you do?
I heard about TCP from (cough) Techwr-L. There was some unpleasantness there... (And I can't say I'm crazy about all the off-topic stuff, sorry.) I used to edit documentation for Medicare/Medicaid. Now I edit documentation for the Weather Service. I've also worked for companies that weren't government contracts, but they weren't as fun. I am in Maryland, so doing something non-governmental may not be possible. -- Eva Whitley Perot Systems® Room 16129 301-713-1833 x191 __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] where are you from, what do you do?
I heard about TCP from Techwr-L. My career path went something like this: - Administrative Roles - Systems Trainer - Systems Analyst - National Product Support Specialist - Documentation Specialist - Technical Writer (over 10 years now) I live in Keswick, Ontario (Canada) and work in Stouffville, Ontario. In my previous job, I telecommuted 100% of the time, now I only telecommute 2 days a week. I document software applications, currently for a company that develops applications for the financial industry (banks, trust companies, credit unions, etc.). I have no formal education as a technical writer (although I have taken one-off courses such as documenting for ISO 9000, etc.) and I have learned so much from the techwriting community and lists such as this. I will even be so bold as to say that I get more from lists like this, than I do from the STC (of which I am now a senior member). Suzette Leeming -- Please consider the environment before printing this e-mail Need affordable web hosting? I recommend 1 & 1 - that's where I'm hosted! http://www.1and1.com/?k_id=6815038 __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] where are you from, what do you do?
I also heard about this list from Techwr-L. I work for a NATO NBC (Nuclear, Biological and Chemical) Contractor in Maryland. I write a little bit of everything, mainly User Guides and SVDs (Software Version Descriptions) and Requirements docs. I also keep an Acronym Dictionary and a company newsletter and Wiki. In the past I have worked for a webhosting company and an electronic education company. I have worked at my current position for two years and love it, mainly because my commute went from 30 miles to one mile! :) I find these lists to be a great source of help and guidance. Melissa > Date: Tue, 6 Nov 2007 15:00:34 -0500> From: [EMAIL PROTECTED]> To: > TCP@techcommpros.com> Subject: Re: [TCP] where are you from, what do you do?> > > I heard about TCP from Techwr-L.> > My career path went something like > this:> > > - Administrative Roles> - Systems Trainer> - Systems Analyst> - > National Product Support Specialist> - Documentation Specialist> - Technical > Writer (over 10 years now)> > I live in Keswick, Ontario (Canada) and work in > Stouffville, Ontario. In my> previous job, I telecommuted 100% of the time, > now I only telecommute 2 days> a week.> > I document software applications, > currently for a company that develops> applications for the financial > industry (banks, trust companies, credit> unions, etc.). I have no formal > education as a technical writer (although I> have taken one-off courses such > as documenting for ISO 9000, etc.) and I> have learned so much from the > techwriting community and lists such as this.> I will even be so bold as to > say that I get more from lists like this, than> I do from the STC (of which I > am now a senior member).> > Suzette Leeming> > -- > Please consider the > environment before printing this e-mail> > Need affordable web hosting? I > recommend 1 & 1 - that's where I'm hosted!> > http://www.1and1.com/?k_id=6815038> > __> > Author Help files and > create printed documentation with Doc-To-Help.> New release adds Team > Authoring Support, enhanced Web-based help> technology and PDF output. Learn > more at www.doctohelp.com/tcp.> > > Interactive 3D Documentation> Parts > catalogs, animated instructions, and more. www.i3deverywhere.com> > ___> > Technical Communication > Professionals> > Post a message to the list: email [EMAIL PROTECTED]> > > Subscribe, unsubscribe, archives, account options, list info: > http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com> Subscribe > (email): send a blank message to [EMAIL PROTECTED]> Unsubscribe (email): send > a blank message to [EMAIL PROTECTED]> > Need help? Contact [EMAIL PROTECTED]> > > Get the TCP whole experience! http://www.techcommpros.com __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] where are you from, what do you do?
I heard about TCP from the Tech-Wrl list also. I'm the Technical Content Manager at an on-demand (SaaS) PLM (Product Lifecycle Management) software company in Foster City, California (right at the end of the San Mateo Bridge). We're a fairly small company, and I'm the only writer. I write all of the user-facing documentation (about 15 documents). I do my document writing in XML--both Docbook and DITA. I use the Syntext Serna XML editor to author, and am heavily dependent upon a consultant to set up the technical side of things. I'm hoping to single-source our DITA content to create a help system for our application, probably transforming to an Eclipse Infocenter. I am responsible for every word that appears in our application, including terminology decisions, page tips, error messages, etc. We're small enough that I'm a member of the Design team, and get to provide input on new features and enhancements (we have new releases about three times a year). I've also become the project manager for translating our documents into Chinese, and I fear I may soon become the localization manager as well. Coffee. I need coffee. Chris -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lisa Gielczyk (TCP ADMIN) Sent: Tuesday, November 06, 2007 10:38 AM To: email Subject: [TCP] where are you from, what do you do? Hi everybody, Traffic to the TCP website and membership on the list have increased dramatically in the last week or so. Could you let me know where you heard about TCP? You're welcome to post your answer to the list, or you can write to me offlist. If you post to the list, why don't you also let us know what you do in your tech comm career? Also, I'm working on converting the site to Drupal and adding new features, like blog space. If anyone has worked with Drupal before and if you're willing to advise me a bit, I would greatly appreciate it! Warm regards, Lisa Gielczyk TCP Admin __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] where are you from, what do you do?
I've been on the list for a while, but don't post very often because someone else usually comes up with terrific solutions to most questions that people ask. I've been a technical writer for 22 years or so, currently working as a contractor for a variety of clients.? I also run a couple of websites and write commercial books - the most recent is "Managing Virtual Teams" with Kit Brown and Char James-Tanny.? I'm an STC Fellow, an IEEE/PCS Senior Member, a UPA member,? and often volunteer to sit on boards or committees for one group or the other.? My paying work used to be mostly software and database-driven products, but lately I've been doing a lot more hardware docs using DITA. I have spoken at a number of conferences, both commercial and non-profit, and have written articles for a bunch of different magazines and newsletters.? Brenda Huettner Email and AIM finally together. You've gotta check out free AOL Mail! - http://mail.aol.com __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
[TCP] Upgrade Anger to Tech Comm Suite.
I just got off the phone with Adobe and I don't feel good about the answer I received. I purchased FrameMaker 8 seven or eight weeks ago. I got it pretty quickly after it was released. I paid the full online price and I downloaded the file from Adobe. Well, I just called and asked what could Adobe do for me as I want to purchase the Tech Comm Suite. Their answer was NOTHING. Now we all know that Adobe KNEW when I bought FrameMaker 8 that the Tech Comm suite was coming out, why did they make me spend all my money. For almost the same price as I purchased the FrameMaker 8 license, I could have purchased the entire suite if I waited a few weeks. I do have one of the qualifying products to get the upgrade price for the Tech Comm Suite. I just think this is bad business. anyone else have this issue or on the other side of the coin, do you guys think I am unrealistic to be upset. Thank you all for your thoughts. Rick __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Upgrade Anger to Tech Comm Suite.
NOTE: I can't recall about this list, but cross-posting (the same post to multple addresses) is frowned on in various other places I hang. Particularly since I'm not a member of those other lists and cannot post there. On 11/6/07, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote: > > I just got off the phone with Adobe and I don't feel good about the answer > I received. I purchased FrameMaker 8 seven or eight weeks ago. I got it > pretty quickly after it was released. I paid the full online price and I > downloaded the file from Adobe. Well, I just called and asked what could > Adobe do for me as I want to purchase the Tech Comm Suite. Their answer was > NOTHING. Now we all know that Adobe KNEW when I bought FrameMaker 8 that the > Tech Comm suite was coming out, why did they make me spend all my money. For > almost the same price as I purchased the FrameMaker 8 license, I could have > purchased the entire suite if I waited a few weeks. I do have one of the > qualifying products to get the upgrade price for the Tech Comm Suite. I just > think this is bad business. anyone else have this issue or on the other side > of the coin, do you guys think I am unrealistic to be upset. Thank you all > for your thoughts. > Rick > > __ > > Author Help files and create printed documentation with Doc-To-Help. > New release adds Team Authoring Support, enhanced Web-based help > technology and PDF output. Learn more at www.doctohelp.com/tcp. > > > Interactive 3D Documentation > Parts catalogs, animated instructions, and more. www.i3deverywhere.com > ___ > > Technical Communication Professionals > > Post a message to the list: email [EMAIL PROTECTED] > > Subscribe, unsubscribe, archives, account options, list info: > http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com > Subscribe (email): send a blank message to [EMAIL PROTECTED] > Unsubscribe (email): send a blank message to > [EMAIL PROTECTED] > > Need help? Contact [EMAIL PROTECTED] > > Get the TCP whole experience! http://www.techcommpros.com > __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com