[TCP] Documentation Delivery: Print or CD?
I know that many of us have been struggling with this question for a while, but I'd like to find out what people are actually doing.? Some people prefer print, others like the searchability of CD or other electronic means.? Would you mind taking a quick survey?? I'll be happy to share results - just leave your email in the last question. http://www.surveymonkey.com/s.aspx?sm=C2wAQU1u0E0b6f94W3qzWg_3d_3d Shouldn't take more than 10 minutes at most! Brenda Huettner More new features than ever. Check out the new AOL Mail ! - http://o.aolcdn.com/cdn.webmail.aol.com/mailtour/aol/en-us/text.htm?ncid=aolcmp000503 __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Documentation Delivery: Print or CD?
What Dan said. Plus... shouldn't this survey be sent to your users? We are not your users. We don't know whether your product is hardware, software, or a combination of both. So, ultimately, what WE prefer is pretty much irrelevant, yes? Do you not have a core group of users you can survey? Or an advisory council, group of beta testers, or whatever? They are the ones who likely will provide more appropriate feedback. ...sue On 11/29/07, Dan Goldstein <[EMAIL PROTECTED]> wrote: > > Hi Brenda, > > Could you expand the survey questions to allow for other means of > electronic document delivery? Some companies (not ours) deliver > documents via Web sites and e-mails. > > Thanks, > > Dan > > > -Original Message- > > From: bphuettner > > Sent: Thursday, November 29, 2007 11:28 AM > > To: TCP@techcommpros.com > > Subject: [TCP] Documentation Delivery: Print or CD? > > > > I know that many of us have been struggling with > > this question for a while, but I'd like to find out > > what people are actually doing. Some people prefer > > print, others like the searchability of CD or other > > electronic means.? Would you mind taking a quick > > survey?? I'll be happy to share results - just > > leave your email in the last question. > > > > This message contains confidential information intended only for the use > of the addressee(s). If you are not the addressee, or the person responsible > for delivering it to the addressee, you are hereby notified that reading, > disseminating, distributing, copying, electronic storing or the taking of > any action in reliance on the contents of this message is strictly > prohibited. If you have received this message by mistake, please notify us, > by replying to the sender, and delete the original message immediately > thereafter. Thank you. > > > __ > > Author Help files and create printed documentation with Doc-To-Help. > New release adds Team Authoring Support, enhanced Web-based help > technology and PDF output. Learn more at www.doctohelp.com/tcp. > > > Interactive 3D Documentation > Parts catalogs, animated instructions, and more. www.i3deverywhere.com > ___ > > Technical Communication Professionals > > Post a message to the list: email [EMAIL PROTECTED] > > Subscribe, unsubscribe, archives, account options, list info: > http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com > Subscribe (email): send a blank message to [EMAIL PROTECTED] > Unsubscribe (email): send a blank message to > [EMAIL PROTECTED] > > Need help? Contact [EMAIL PROTECTED] > > Get the TCP whole experience! http://www.techcommpros.com > __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Documentation Delivery: Print or CD?
Ditto. I was in a meet yesterday with directors and other PTB's and the guy who handles fulfillment said he can't give books away. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sue Heim Sent: Thursday, November 29, 2007 10:51 AM To: Dan Goldstein Cc: tcp@techcommpros.com Subject: Re: [TCP] Documentation Delivery: Print or CD? What Dan said. Plus... shouldn't this survey be sent to your users? We are not your users. We don't know whether your product is hardware, software, or a combination of both. So, ultimately, what WE prefer is pretty much irrelevant, yes? Do you not have a core group of users you can survey? Or an advisory council, group of beta testers, or whatever? They are the ones who likely will provide more appropriate feedback. ...sue On 11/29/07, Dan Goldstein <[EMAIL PROTECTED]> wrote: > > Hi Brenda, > > Could you expand the survey questions to allow for other means of > electronic document delivery? Some companies (not ours) deliver > documents via Web sites and e-mails. > > Thanks, > > Dan > > > -Original Message- > > From: bphuettner > > Sent: Thursday, November 29, 2007 11:28 AM > > To: TCP@techcommpros.com > > Subject: [TCP] Documentation Delivery: Print or CD? > > > > I know that many of us have been struggling with > > this question for a while, but I'd like to find out > > what people are actually doing. Some people prefer > > print, others like the searchability of CD or other > > electronic means.? Would you mind taking a quick > > survey?? I'll be happy to share results - just > > leave your email in the last question. > > > > This message contains confidential information intended only for the use > of the addressee(s). If you are not the addressee, or the person responsible > for delivering it to the addressee, you are hereby notified that reading, > disseminating, distributing, copying, electronic storing or the taking of > any action in reliance on the contents of this message is strictly > prohibited. If you have received this message by mistake, please notify us, > by replying to the sender, and delete the original message immediately > thereafter. Thank you. > > > __ > > Author Help files and create printed documentation with Doc-To-Help. > New release adds Team Authoring Support, enhanced Web-based help > technology and PDF output. Learn more at www.doctohelp.com/tcp. > > > Interactive 3D Documentation > Parts catalogs, animated instructions, and more. www.i3deverywhere.com > ___ > > Technical Communication Professionals > > Post a message to the list: email [EMAIL PROTECTED] > > Subscribe, unsubscribe, archives, account options, list info: > http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com > Subscribe (email): send a blank message to [EMAIL PROTECTED] > Unsubscribe (email): send a blank message to > [EMAIL PROTECTED] > > Need help? Contact [EMAIL PROTECTED] > > Get the TCP whole experience! http://www.techcommpros.com > __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Documentation Delivery: Print or CD?
Hi Brenda, Could you expand the survey questions to allow for other means of electronic document delivery? Some companies (not ours) deliver documents via Web sites and e-mails. Thanks, Dan > -Original Message- > From: bphuettner > Sent: Thursday, November 29, 2007 11:28 AM > To: TCP@techcommpros.com > Subject: [TCP] Documentation Delivery: Print or CD? > > I know that many of us have been struggling with > this question for a while, but I'd like to find out > what people are actually doing. Some people prefer > print, others like the searchability of CD or other > electronic means.? Would you mind taking a quick > survey?? I'll be happy to share results - just > leave your email in the last question. > This message contains confidential information intended only for the use of the addressee(s). If you are not the addressee, or the person responsible for delivering it to the addressee, you are hereby notified that reading, disseminating, distributing, copying, electronic storing or the taking of any action in reliance on the contents of this message is strictly prohibited. If you have received this message by mistake, please notify us, by replying to the sender, and delete the original message immediately thereafter. Thank you. __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Documentation Delivery: Print or CD?
Hi, Sue, Dan's right, and I've added a question to ask what other people are doing along those lines, but this project is limited to print vs CD.? And you're right, too - this group can't tell me what is best for my users (that's being handled by someone else).?? But I do think that it will be helpful to understand what other companies are doing along these lines.? Brenda -Original Message- From: Sue Heim <[EMAIL PROTECTED]> To: Dan Goldstein <[EMAIL PROTECTED]> Cc: tcp@techcommpros.com Sent: Thu, 29 Nov 2007 9:50 am Subject: Re: [TCP] Documentation Delivery: Print or CD? What Dan said. Plus... shouldn't this survey be sent to your users? We are not your users. We don't know whether your product is hardware, software, or a combination of both. So, ultimately, what WE prefer is pretty much irrelevant, yes? Do you not have a core group of users you can survey? Or an advisory council, group of beta testers, or whatever? They are the ones who likely will provide more appropriate feedback. ...sue On 11/29/07, Dan Goldstein <[EMAIL PROTECTED]> wrote: > > Hi Brenda, > > Could you expand the survey questions to allow for other means of > electronic document delivery? Some companies (not ours) deliver > documents via Web sites and e-mails. > > Thanks, > > Dan > > > -Original Message- > > From: bphuettner > > Sent: Thursday, November 29, 2007 11:28 AM > > To: TCP@techcommpros.com > > Subject: [TCP] Documentation Delivery: Print or CD? > > > > I know that many of us have been struggling with > > this question for a while, but I'd like to find out > > what people are actually doing. Some people prefer > > print, others like the searchability of CD or other > > electronic means.? Would you mind taking a quick > > survey?? I'll be happy to share results - just > > leave your email in the last question. > > > > This message contains confidential information intended only for the use > of the addressee(s). If you are not the addressee, or the person responsible > for delivering it to the addressee, you are hereby notified that reading, > disseminating, distributing, copying, electronic storing or the taking of > any action in reliance on the contents of this message is strictly > prohibited. If you have received this message by mistake, please notify us, > by replying to the sender, and delete the original message immediately > thereafter. Thank you. > > > __ > > Author Help files and create printed documentation with Doc-To-Help. > New release adds Team Authoring Support, enhanced Web-based help > technology and PDF output. Learn more at www.doctohelp.com/tcp. > > > Interactive 3D Documentation > Parts catalogs, animated instructions, and more. www.i3deverywhere.com > ___ > > Technical Communication Professionals > > Post a message to the list: email [EMAIL PROTECTED] > > Subscribe, unsubscribe, archives, account options, list info: > http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com > Subscribe (email): send a blank message to [EMAIL PROTECTED] > Unsubscribe (email): send a blank message to > [EMAIL PROTECTED] > > Need help? Contact [EMAIL PROTECTED] > > Get the TCP whole experience! http://www.techcommpros.com > __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com More new features than ever. Check out the new AOL Mail ! - http://o.aolcdn.com/cdn.webmail.aol.com/mailtour/aol/en-us/text.htm?ncid=aolcmp000503 __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subsc
Re: [TCP] Documentation Delivery: Print or CD?
YMMV. End-user docs are a small subset of what I write, but their distribution is mandatory. FDA would not look kindly on a medical device being distributed without its instructions! > -Original Message- > From: Kelly McDaniel > Sent: Thursday, November 29, 2007 11:56 AM > To: tcp@techcommpros.com > Subject: Re: [TCP] Documentation Delivery: Print or CD? > > I was in a meet yesterday with directors and other > PTB's and the guy who handles fulfillment said he can't > give books away. > This message contains confidential information intended only for the use of the addressee(s). If you are not the addressee, or the person responsible for delivering it to the addressee, you are hereby notified that reading, disseminating, distributing, copying, electronic storing or the taking of any action in reliance on the contents of this message is strictly prohibited. If you have received this message by mistake, please notify us, by replying to the sender, and delete the original message immediately thereafter. Thank you. __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Documentation Delivery: Print or CD?
On 11/29/07, Kelly McDaniel <[EMAIL PROTECTED]> wrote: > I was in a meet yesterday with directors and other PTB's and the guy who > handles fulfillment said he can't give books away. Do you mean that he's prevented from distributing books for free, or that he can't find any takers for books (i.e. that everyone would prefer CDs)? -- Milan Davidovic http://altmilan.blogspot.com http://stctorcomp.blogspot.com __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Documentation Delivery: Print or CD?
I tried to answer the survey, Brenda, but there wasn't a single question that applied to me. I work primarily in the API space, so my audience is mostly programmers, but I do a little end-user work. That said, the last time I perused blue-lines on their way to the printer was around 1997. Since then, I have delivered online help files hooked into the interface, PDFs incorporated into the product's installation process, PDFs and CHMs over the Web, HTML over the Web, and wiki pages, but no paper. HTH -Sue Gallagher On 11/29/07, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote: > > I know that many of us have > been struggling with this question for a while, but I'd like to find > out what people are actually doing.? Some people prefer print, others > like the searchability of CD or other electronic means.? Would you mind > taking a quick survey?? I'll be happy to share results - just leave > your email in the last question. > > > > http://www.surveymonkey.com/s.aspx?sm=C2wAQU1u0E0b6f94W3qzWg_3d_3d > > > > Shouldn't take more than 10 minutes at most! > > > > Brenda Huettner > > More new features than ever. Check out the new AOL Mail ! - > http://o.aolcdn.com/cdn.webmail.aol.com/mailtour/aol/en-us/text.htm?ncid=aolcmp000503 > __ > > Author Help files and create printed documentation with Doc-To-Help. > New release adds Team Authoring Support, enhanced Web-based help > technology and PDF output. Learn more at www.doctohelp.com/tcp. > > > Interactive 3D Documentation > Parts catalogs, animated instructions, and more. www.i3deverywhere.com > ___ > > Technical Communication Professionals > > Post a message to the list: email [EMAIL PROTECTED] > > Subscribe, unsubscribe, archives, account options, list info: > http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com > Subscribe (email): send a blank message to [EMAIL PROTECTED] > Unsubscribe (email): send a blank message to > [EMAIL PROTECTED] > > Need help? Contact [EMAIL PROTECTED] > > Get the TCP whole experience! http://www.techcommpros.com > __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Documentation Delivery: Print or CD?
Excellent point! Some end users require ISO, CMMI, or other standards. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dan Goldstein Sent: Thursday, November 29, 2007 11:10 AM To: tcp@techcommpros.com Subject: Re: [TCP] Documentation Delivery: Print or CD? YMMV. End-user docs are a small subset of what I write, but their distribution is mandatory. FDA would not look kindly on a medical device being distributed without its instructions! > -Original Message- > From: Kelly McDaniel > Sent: Thursday, November 29, 2007 11:56 AM > To: tcp@techcommpros.com > Subject: Re: [TCP] Documentation Delivery: Print or CD? > > I was in a meet yesterday with directors and other > PTB's and the guy who handles fulfillment said he can't > give books away. > This message contains confidential information intended only for the use of the addressee(s). If you are not the addressee, or the person responsible for delivering it to the addressee, you are hereby notified that reading, disseminating, distributing, copying, electronic storing or the taking of any action in reliance on the contents of this message is strictly prohibited. If you have received this message by mistake, please notify us, by replying to the sender, and delete the original message immediately thereafter. Thank you. __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Documentation Delivery: Print or CD?
I've delivered quick start guides that I designed, created, and had printed (2/2, 11x17) for two companies in the past five years. But the last user's guides I had printed were in 2007!!! ...sue On 11/29/07, Susan Modlin <[EMAIL PROTECTED]> wrote: > > I develop docs for a SaaS (Software as a Service) company, so there's no > choice be to deliver docs electronically via the Web. The last time I > delivered printed docs was around 1999. > > ...Susan > > - Original Message > > I know that many of us have > > been struggling with this question for a while, but I'd like to find > > out what people are actually doing.? Some people prefer print, others > > like the searchability of CD or other electronic means.? Would you > mind > > taking a quick survey?? I'll be happy to share results - just leave > > your email in the last question. > > > > > > > > > > Be a better sports nut! Let your teams follow you > with Yahoo Mobile. Try it now. > http://mobile.yahoo.com/sports;_ylt=At9_qDKvtAbMuh1G1SQtBI7ntAcJ > __ > > Author Help files and create printed documentation with Doc-To-Help. > New release adds Team Authoring Support, enhanced Web-based help > technology and PDF output. Learn more at www.doctohelp.com/tcp. > > > Interactive 3D Documentation > Parts catalogs, animated instructions, and more. www.i3deverywhere.com > ___ > > Technical Communication Professionals > > Post a message to the list: email [EMAIL PROTECTED] > > Subscribe, unsubscribe, archives, account options, list info: > http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com > Subscribe (email): send a blank message to [EMAIL PROTECTED] > Unsubscribe (email): send a blank message to > [EMAIL PROTECTED] > > Need help? Contact [EMAIL PROTECTED] > > Get the TCP whole experience! http://www.techcommpros.com > __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Documentation Delivery: Print or CD?
I develop docs for a SaaS (Software as a Service) company, so there's no choice be to deliver docs electronically via the Web. The last time I delivered printed docs was around 1999. ...Susan - Original Message > I know that many of us have > been struggling with this question for a while, but I'd like to find > out what people are actually doing.? Some people prefer print, others > like the searchability of CD or other electronic means.? Would you mind > taking a quick survey?? I'll be happy to share results - just leave > your email in the last question. Be a better sports nut! Let your teams follow you with Yahoo Mobile. Try it now. http://mobile.yahoo.com/sports;_ylt=At9_qDKvtAbMuh1G1SQtBI7ntAcJ __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Documentation Delivery: Print or CD?
I hate deadlines. Mush brain. I meant 1997!!! TEN years ago!!! I'm looking at my portfolio samples in my bookcase now. 1997, not 2007. Although, I did remember something... we also printed a 20 page quick start guide (B/W saddle stitched), as well as an 11x17 quick start "card" at a company I worked at 2 years ago. And that 20 page document was printed in several languages. I have a background in working in print (from my ad agency days), and occasionally miss spec'ing out the docs, working with the printer, and so on. But not that much!!! :) ...sue On 11/29/07, Sue Heim <[EMAIL PROTECTED]> wrote: > > I've delivered quick start guides that I designed, created, and had > printed (2/2, 11x17) for two companies in the past five years. But the last > user's guides I had printed were in 2007!!! > > ...sue > > > On 11/29/07, Susan Modlin <[EMAIL PROTECTED]> wrote: > > > > I develop docs for a SaaS (Software as a Service) company, so there's no > > choice be to deliver docs electronically via the Web. The last time I > > delivered printed docs was around 1999. > > > > ...Susan > > > > - Original Message > > > I know that many of us have > > > been struggling with this question for a while, but I'd like to find > > > out what people are actually doing.? Some people prefer print, others > > > like the searchability of CD or other electronic means.? Would you > > mind > > > taking a quick survey?? I'll be happy to share results - just leave > > > your email in the last question. > > > > > > > > > > > > > > > > > > > > Be a better sports nut! Let your teams follow you > > with Yahoo Mobile. Try it now. > > http://mobile.yahoo.com/sports;_ylt=At9_qDKvtAbMuh1G1SQtBI7ntAcJ > > __ > > > > Author Help files and create printed documentation with Doc-To-Help. > > New release adds Team Authoring Support, enhanced Web-based help > > technology and PDF output. Learn more at www.doctohelp.com/tcp. > > > > > > Interactive 3D Documentation > > Parts catalogs, animated instructions, and more. www.i3deverywhere.com > > ___ > > > > Technical Communication Professionals > > > > Post a message to the list: email TCP@techcommpros.com . > > > > Subscribe, unsubscribe, archives, account options, list info: > > http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com > > Subscribe (email): send a blank message to > > [EMAIL PROTECTED] > > Unsubscribe (email): send a blank message to > > [EMAIL PROTECTED] > > > > Need help? Contact [EMAIL PROTECTED] > > > > Get the TCP whole experience! http://www.techcommpros.com > > > > __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Documentation Delivery: Print or CD?
All of my manuals were officially classified as "vaporware" at some point a year or two ago, meaning that they exist only electronically now. For about two years before that, we released in PDF plus provided a print on demand service for our users. We found that there was no demand for printed copies--other than from our own tech support people, who ordered the manuals instead of printing them out themselves. Every now and then, we'll get a requirement for a printed version of a quick reference guide for a specific customer. Pretty much everyone else is happy with PDFs on a user CD. Donna - CONFIDENTIAL- This email and any files transmitted with it are confidential, and may also be legally privileged. If you are not the intended recipient, you may not review, use, copy, or distribute this message. If you receive this email in error, please notify the sender immediately by reply email and then delete this email. __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
Re: [TCP] Documentation Delivery: Print or CD?
If you sell your product globally, the translations can really cause a logistics nightmare if you have to provide printed docs. 1. Many countries, such as Canada, charge PER PAGE for docs that come in the box. 2. Unless your supply chain is set up to ship specific configurations to specific countries, you'll have to put every printed language in the box. This adds weight, and hence shipping costs. Also, refer back to #1. 3. Trying to fit multiple languages into a single doc is a difficult design task. Try putting 30 languages on a 8.5x14 quick ref page -- very difficult, but we did it. I wasn't happy with the final results, but was constrained to that one page. It can be done, but to do it well... let's just say that I've seen very few multi-language docs that worked well. I also have a required-to-print 2-page safety guide, which when translated, is a 60 page booklet in 8pt text. To distribute via PDF on a CD, you can design a template for distribution that will print on either A4 or 8.5x11, which is what we do. Or you can have an A4 template for most languages, and 8.5x11 for North American languages. It's easily switched if you are using Frame. And now, totally unrelated to this subject... visit this link for a peek at winter! http://www.admin.mtu.edu/urel/cams/statue1/still.html My Alma Mater -- they're expecting another 12-15 inches of snow on Saturday. Yeah!!! Winter is here!!! Now if they can just send some of that south here to Chicago -Carla - CONFIDENTIAL- This email and any files transmitted with it are confidential, and may also be legally privileged. If you are not the intended recipient, you may not review, use, copy, or distribute this message. If you receive this email in error, please notify the sender immediately by reply email and then delete this email. __ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com ___ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
