[TCP] Is technical writing worth the hype and pain?

2009-12-23 Thread raj nair

At times, I wonder why technical writers are the least common denominators in a 
software company. For example, if I submit a document for review, people 
schedule it for the last few hours of a business day. This amply explains the 
'importance' given to that task. Moreover, I have to work with arrogant 
developers, testers, SMEs, and managers, who don't care a damn about the 
information needs of technical writers. There is also an absurd level of 
"technical apartheid" that at times gives a really wretched feeling. Since a 
majority of the technical writers have no programming background or releavant 
domain knowledge, people find it very easy to dismiss them as irrelevant 
irritants. Ultimately, the conclusion that I can arrive at is that this is a 
ridiculous and thankless job. Do you agree?

 

Raj
  
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Re: [TCP] Is technical writing worth the hype and pain?

2009-12-24 Thread Beth Agnew
No, I do not agree that it is a ridiculous and thankless job. Educate 
those around you as to your true competencies, which are plain language 
writing, procedural writing, clear and concise communication, liaison 
between developers and others in the company, user analysis, task 
analysis, usability, user performance support, user experience 
improvement, contributing to other departments such as QA, customer 
support, training, and even marketing & sales, and helping maintain the 
company image in user-facing communication.


Our profession is one of relationship building -- first with our users, 
but also with SMEs, development colleagues, and other stakeholders. We 
are one of the few professions that interface with nearly every other 
department in a company. We are one of the few employees who gets to see 
the big picture of what is being developed. Take ownership of your 
publications. You schedule the meeting, outline your information needs 
in a documentation plan and get stakeholder signoff on it. Their signoff 
implies acceptance of the terms therein, including the requirement for 
SMEs to be available for interviews, and for timely reviews of drafts. 
State that clearly in your doc plan.


See yourself as the consummate professional communicator that you are, 
and approach your job that way. They NEED us badly, because few others 
can really do what we do. It's a shame we have to educate our employers 
and colleagues, but it comes with the territory. And it's still the best 
profession ever.

--Beth

Beth Agnew, Professor
Co-ordinator, Technical Communication Program
Seneca College of Applied Arts and Technology
Toronto, ON
http://www.senecatechcomm.com

raj nair wrote:

At times, I wonder why technical writers are the least common denominators in a software 
company. For example, if I submit a document for review, people schedule it for the last 
few hours of a business day. This amply explains the 'importance' given to that task. 
Moreover, I have to work with arrogant developers, testers, SMEs, and managers, who don't 
care a damn about the information needs of technical writers. There is also an absurd 
level of "technical apartheid" that at times gives a really wretched feeling. 
Since a majority of the technical writers have no programming background or releavant 
domain knowledge, people find it very easy to dismiss them as irrelevant irritants. 
Ultimately, the conclusion that I can arrive at is that this is a ridiculous and 
thankless job. Do you agree?

 


Raj
 		 	   		  
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Re: [TCP] Is technical writing worth the hype and pain?

2009-12-24 Thread Al Geist
Sorry to hear you're having such a hard time at your company Raj. I have
been lucky in that with the exception of working for one of the auto
companies in the late 1960s (shortly after graduating high school), I've
always been treated as a valuable member of a team. I will admit that this
is partly due to my attitude. If need be, I can be as arrogant as the
developers, SMEs, testers, and managers. I don't allow anyone to talk down
to me and I don't talk down to anyone. Then again, unlike your description
of a majority of tech writers (no programming background or relevant domain
knowledge), my background includes a minor in Computer Science, web
development, and time spent building and maintaining complex electronic
systems (hardware and software). As a manager, I tend to hire writers with
at least some experience in software or hardware (depending on the project)
because it overcomes many of the problems you are currently experiencing.

You can't demand respectyou earn respect Developers, SMEs, et. al. are
extremely busy. If you want their respect, don't waste their time whining
about how they treat you. Learn programming (at least the basics of the
languages the company is using). If you are documenting hardware, learn to
read schematics and production drawings. When you ask for information, be
focused on what you want. I work hard at understanding the manufacturing,
operation and service of the complex systems I document because I find it
all fascinating and I expect every writer working for me to do the same. I
don't want someone working for me just because it's a job. I want them
working for me because they love writing and challenges.

You will be treated as an irrelevant irritant if you are one. If you bust
butt and become a knowledge sponge, and start asking relevant questions, you
will find the attitude you describe toward tech writers will change.
However, if you truly believe that this is a ridiculous and thankless
job...get a different job. Nobody says you have to spend your life doing
something you don't like. 

Al Geist
Technical Communicator, Help, Web Design, Video, Photography
Office/Msg: 802-872-9190
Cell: 802-578-3964
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Re: [TCP] Is technical writing worth the hype and pain?

2009-12-24 Thread Melissa Nelson

I have had times when I felt this way. But you know what, at those times I 
asked around and I was not the only feeling that way, even developers can feel 
that way at times too! Different projects, different PMs, different days of the 
week..can all lead one to feel a bit frustrated and undervalued. 

 

You just have to prove yourself and not be afraid of being annoying if that is 
what it takes to get a document completed. Also in my experience, the people 
that do not value you..probably do not value anyone but those whose butts they 
can kiss and themselves! The rest of the people do value you..they just may be 
too busy to show it! I worked at a small software house for three years and was 
always getting documentation up to the minute the software had to be 
delivered..so I definitely feel your pain! 

 

My advice...hang in there...keep coming to these mailing lists where you learn 
A LOT and everyone values technical writers! Most importantly, value yourself 
and the work you do..do not let the feeling of being undervalued affect your 
work! Finally..learn the value of a short walk on a short break! It works 
WONDERS

 

Happy Holidays and hang in there!!!

 

Melissa
 
> From: raj_gree...@hotmail.com
> To: tcp@techcommpros.com
> Date: Thu, 24 Dec 2009 11:57:28 +0530
> Subject: [TCP] Is technical writing worth the hype and pain?
> 
> 
> At times, I wonder why technical writers are the least common denominators in 
> a software company. For example, if I submit a document for review, people 
> schedule it for the last few hours of a business day. This amply explains the 
> 'importance' given to that task. Moreover, I have to work with arrogant 
> developers, testers, SMEs, and managers, who don't care a damn about the 
> information needs of technical writers. There is also an absurd level of 
> "technical apartheid" that at times gives a really wretched feeling. Since a 
> majority of the technical writers have no programming background or releavant 
> domain knowledge, people find it very easy to dismiss them as irrelevant 
> irritants. Ultimately, the conclusion that I can arrive at is that this is a 
> ridiculous and thankless job. Do you agree?
> 
> 
> 
> Raj
> 
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Re: [TCP] Is technical writing worth the hype and pain?

2009-12-24 Thread Bill Swallow
> At times, I wonder why technical writers are the least common denominators in 
> a software company.

Only if you allow yourself to be.

> For example, if I submit a document for review, people schedule it for the 
> last few hours of a business day. This amply explains the 'importance' given 
> to that task.

Or that they have their own jobs to do as well.

> Moreover, I have to work with arrogant developers, testers, SMEs, and 
> managers, who don't care a damn about the information needs of technical 
> writers.

What are your needs? What are their expectations of you? How are you
meeting them and altering them when they don't fit?

> There is also an absurd level of "technical apartheid" that at times gives a 
> really wretched feeling. Since a majority of the technical writers have no 
> programming background or releavant domain knowledge, people find it very 
> easy to dismiss them as irrelevant irritants.

> I've never experienced this.

> Ultimately, the conclusion that I can arrive at is that this is a ridiculous 
> and thankless job. Do you agree?

Nope.

-- 
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Re: [TCP] Is technical writing worth the hype and pain?

2009-12-24 Thread Jack DeLand
I wouldn't say it's "ridiculous and thankless", but it is just a fact of 
corporate life that some functions will be more highly valued.  If I had 
only limited funds and could retain either a tech writer or an engineer, 
I would have to choose the engineer.  We may tell people "how to make 
the product work", but they do in fact make the product.


That said, I don't disagree with those that say this is a profession 
with all its attendant rights and privileges and point up all the good 
that we do for the corporation.  I think tech writing is still in the 
nebulous stage that doctoring was in back in the mid19th/early 20th 
century - it's struggling to be recognized as a true profession, but not 
there yet.  There is no organization comparable to the AMA to take us 
all the way, and I say this as a senior member of STC.  It's been 56 
years now.


"Business analyst" and "information architect" somehow have a more 
professional ring, maybe because they have more tangible value to the 
powers that be. If you can show me where my processes can be improved, 
or how I can increase traffic at my website, you're providing visible 
value.  If you can make me a better manual than an engineer, show me how 
that improves my bottom line.  It may be clear to us, but it's not so to 
others.  The nose dive in salaries and contract rates speaks for itself.


It looks like Raj is tired of fighting the good fight.  There are good 
places to work that are invested in high quality writing, but they are 
certainly not in the majority.  Fight to get in there, fight to keep 
quality up, fight to be recognized as a professional - sometimes you 
just get tired of fighting.  That's what vacations are for.  It may look 
better in 2010, Raj.


Happy Holidays

Jack DeLand

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Re: [TCP] Is technical writing worth the hype and pain?

2009-12-24 Thread Jason A. Czekalski

Raj,
No, you are not alone, and it is not just software companies. I have 
dealt with this same exact problem in the past. That being said, I agree 
with the rest of the group that basically said that how you get treated 
is up to you.
In my case, I work in manufacturing, and have for over 35 years. Like 
Mr. Geist, I can be one arrogant SOB when I have to be because like him, 
I have the experience and knowledge to back me up. This is, I believe, 
the key reason  why there is so much disrespect being shown toward the 
profession today. A TW degree, or any other writing related degree, 
means nothing if you don't understand the technology youself. If you 
don't understand the technology, learn it. I have had to do this 
repeatedly. A good example was my foray into security x-ray systems. I 
knew nothing about them, but I learned quickly. The fact that I had a 
solid grounding in physics, electrical system, engineering materials, 
mechanics, manufacturing processes, and computers (an AS in computer 
science) gave me enough of a background to be able to quickly identify 
what it was I didn't know.
So what do you have to do to put yourself in the same position as the 
rest of us so you can earn the respect necessary to do your job? Start 
learning the basics of software development and programming. take a 
class on BASIC, C++, JAVA, or what ever other language the programers 
are using. Get a book of AGILE or other development methods, and one on 
general system analysis. No, you don't have to become an expert. You are 
not trying to compete with those people. You just need to learn their 
language, and the key concepts of the field.
This should start you down the right road. However, there are always 
those few cases where the folks you are working with really are just a 
bunch of arrogant clowns. I have been through that scenario a few times 
myself. All you can do in such a case is start the job hunt and find 
someone who will appreciate your skills. I know it's tough right now, 
but it can be done. I did it this last Spring after a year of trying to 
improve things at my last position. I found another opportunity and 
acted on it. I now work with a great group of people who treat me with 
respect. You can find the same type of environment if you work at it.


Jason A. Czekalski


At times, I wonder why technical writers are the least common denominators in a software 
company. For example, if I submit a document for review, people schedule it for the last 
few hours of a business day. This amply explains the 'importance' given to that task. 
Moreover, I have to work with arrogant developers, testers, SMEs, and managers, who don't 
care a damn about the information needs of technical writers. There is also an absurd 
level of "technical apartheid" that at times gives a really wretched feeling. 
Since a majority of the technical writers have no programming background or releavant 
domain knowledge, people find it very easy to dismiss them as irrelevant irritants. 
Ultimately, the conclusion that I can arrive at is that this is a ridiculous and 
thankless job. Do you agree?



Raj



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Re: [TCP] Is technical writing worth the hype and pain?

2009-12-24 Thread Gene Kim-Eng
It can be if you let it, but so can any job.  I have heard this same complaint 
from mechanical engineers working at mostly electronics companies, and from 
software engineers working at places where software is not the primary product. 
And imagine what life was like for auditors at mortgage companies during the 
housing loan bubble, or how it is now for auditors at companies with no-bid 
contracts with the US govt.


Sometimes you can earn the respect of your coworkers.  Sometimes you have to get 
the person who respected you enough to sign off on your position and your hiring 
to grab your coworkers by their collars and make them work with you whether they 
respect you or not.  And sometimes you just have to go out and find yourself a 
new set of coworkers.


Gene Kim-Eng


- Original Message - 
From: "raj nair" 
At times, I wonder why technical writers are the least common denominators in 
a software company. For example, if I submit a document for review, people 
schedule it for the last few hours of a business day. This amply explains the 
'importance' given to that task. Moreover, I have to work with arrogant 
developers, testers, SMEs, and managers, who don't care a damn about the 
information needs of technical writers. There is also an absurd level of 
"technical apartheid" that at times gives a really wretched feeling. Since a 
majority of the technical writers have no programming background or releavant 
domain knowledge, people find it very easy to dismiss them as irrelevant 
irritants. Ultimately, the conclusion that I can arrive at is that this is a 
ridiculous and thankless job. Do you agree?



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Re: [TCP] Is technical writing worth the hype and pain?

2009-12-24 Thread David Farbey
Yes Raj, things can be frustrating when you are a technical writer, but 
things can be equally frustrating in many other jobs. Other people have 
already replied to you and pointed out that individuals often don't 
realise how much control they can have over their careers, and that 
applies to technical writers as much as to anyone else.


But if you really think you are stuck in a "ridiculous and thankless 
job", then I would seriously suggest you find a different career where 
you may be happier. For example, I was a career-track civil servant in a 
Government department, and despite the job security and the pension 
prospects (and despite being nearly 40) I decided I was in a "ridiculous 
and thankless" rut, so I took steps to get out. In my case that meant 
taking classes and becoming a technical writer, and obviously your 
career path would be different. But I have enjoyed the last 15 years far 
more than I could have imagined, even though colleagues at the time 
thought I was mad to leave a Government job.


Whatever you choose to do I sincerely wish you the very best of luck.

David


raj nair wrote:

At times, I wonder why technical writers are the least common denominators in a software 
company. For example, if I submit a document for review, people schedule it for the last 
few hours of a business day. This amply explains the 'importance' given to that task. 
Moreover, I have to work with arrogant developers, testers, SMEs, and managers, who don't 
care a damn about the information needs of technical writers. There is also an absurd 
level of "technical apartheid" that at times gives a really wretched feeling. 
Since a majority of the technical writers have no programming background or releavant 
domain knowledge, people find it very easy to dismiss them as irrelevant irritants. 
Ultimately, the conclusion that I can arrive at is that this is a ridiculous and 
thankless job. Do you agree?

 


Raj
 		 	   
  


--
David Farbey
da...@farbey.co.uk
http://www.farbey.co.uk
http://twitter.com/dfarb

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Re: [TCP] Is technical writing worth the hype and pain?

2009-12-24 Thread Dan Goldstein
There's no organization comparable to the AMA for tech writers because
the two professions are totally dissimilar -- not only in people's
subjective view of them, but also in their objective natures.

> -Original Message-
> From: Jack DeLand
> Sent: Thursday, December 24, 2009 10:33 AM
> To: raj nair
> Cc: tcp@techcommpros.com
> Subject: Re: [TCP] Is technical writing worth the hype and pain?
> 
> ... That said, I don't disagree with those that say this is a 
> profession with all its attendant rights and privileges and 
> point up all the good that we do for the corporation.  I 
> think tech writing is still in the nebulous stage that 
> doctoring was in back in the mid19th/early 20th century - 
> it's struggling to be recognized as a true profession, but 
> not there yet.  There is no organization comparable to the 
> AMA to take us all the way, and I say this as a senior member 
> of STC.  It's been 56 years now...
> 


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Re: [TCP] Is technical writing worth the hype and pain?

2009-12-24 Thread Al Geist
David Farbey wrote:
" But if you really think you are stuck in a "ridiculous and thankless 
job", then I would seriously suggest you find a different career where 
you may be happier. For example, I was a career-track civil servant in a 
Government department, and despite the job security and the pension 
prospects (and despite being nearly 40) I decided I was in a "ridiculous 
and thankless" rut, so I took steps to get out. In my case that meant 
taking classes and becoming a technical writer, and obviously your 
career path would be different. But I have enjoyed the last 15 years far 
more than I could have imagined, even though colleagues at the time 
thought I was mad to leave a Government job."

Are you mad for leaving a comfortable "government" job. I left a comfortable
job in 1983moved to Alaska and had an incredible adventure. Now I am
back at tech writing and enjoying the hell out of it.

Al Geist
Technical Communicator, Help, Web Design, Video, Photography
Office/Msg: 802-872-9190
Cell: 802-578-3964
E-mail: al.ge...@geistassociates.com
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Re: [TCP] Is technical writing worth the hype and pain?

2010-01-03 Thread Sue Heim
I'm a little late to the party but... I firmly believe that you get what you
pay for. And that goes for the career, too. If you walk around with a chip
on your shoulder, people will respond that way.

I *will* say that it's been years and years since I've worked in a company
where what I do was not valued. I'm a very integral part of the teams that
make up our software development group, and even outside the software group.
Many of the other groups ask me for information, just as I do them. I rarely
if ever feel as if I'm the least common denominator. In fact, more often, I
know more of the overall picture than many others, since I'm a bit of a hub
with QA, Dev, PM, FE, and so on.

I also never feel as if the fact that I am not a programmer is a detriment.
I'm a professional in my own chosen field, and I'm well respected within my
organization. I would suggest that you work on gaining the respect of
others, rather than pulling the "woe is me" thing.

Finally, I consider what I do as a writer and online help author as a
career. This is NOT just a job. This is something I love to do and just so
happens to be something I'm good at. If you consider being a technical
writer as just a job, maybe you are in the wrong career? (Sorry if this is
blunt, but really, if you aren't getting the respect you need, maybe it's
something that you need to change?)

...sue

On Wed, Dec 23, 2009 at 10:27 PM, raj nair  wrote:

>
> At times, I wonder why technical writers are the least common denominators
> in a software company. For example, if I submit a document for review,
> people schedule it for the last few hours of a business day. This amply
> explains the 'importance' given to that task. Moreover, I have to work with
> arrogant developers, testers, SMEs, and managers, who don't care a damn
> about the information needs of technical writers. There is also an absurd
> level of "technical apartheid" that at times gives a really wretched
> feeling. Since a majority of the technical writers have no programming
> background or releavant domain knowledge, people find it very easy to
> dismiss them as irrelevant irritants. Ultimately, the conclusion that I can
> arrive at is that this is a ridiculous and thankless job. Do you agree?
>
>
>
> Raj
>
> _
> Windows 7: Find the right PC for you. Learn more.
> http://windows.microsoft.com/shop
> __
> ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing
> solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or HTML
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Re: [TCP] Is technical writing worth the hype and pain?

2010-01-04 Thread Ed Lightle

I have to agree with Sue Heim.  Sometimes I feel a little dissatisfied
at work but I feed my writing and other passions away from work.  I
believe I am good at technical writing, but it is not my entire life.  I
also enjoy editing my wife's manuscripts and I enjoy skydiving.  If my
whole life revolved around developing a help system... well, I would
feel like I was short changing myself.

I look at it this way.  If it weren't for my career as a technical
writer, I wouldn't be able to afford my other hobbies.

Thanks!
Ed Lightle
Sr. Technical Writer
Command Alkon, Inc.

--

Message: 1
Date: Sun, 3 Jan 2010 16:56:08 -0800
From: Sue Heim 
To: raj nair 
Cc: tcp@techcommpros.com
Subject: Re: [TCP] Is technical writing worth the hype and pain?
Message-ID:
<7163c29d1001031656r49690649ta12f65365a34c...@mail.gmail.com>
Content-Type: text/plain; charset=ISO-8859-1

I'm a little late to the party but... I firmly believe that you get what
you
pay for. And that goes for the career, too. If you walk around with a
chip
on your shoulder, people will respond that way.

I *will* say that it's been years and years since I've worked in a
company
where what I do was not valued. I'm a very integral part of the teams
that
make up our software development group, and even outside the software
group.
Many of the other groups ask me for information, just as I do them. I
rarely
if ever feel as if I'm the least common denominator. In fact, more
often, I
know more of the overall picture than many others, since I'm a bit of a
hub
with QA, Dev, PM, FE, and so on.

I also never feel as if the fact that I am not a programmer is a
detriment.
I'm a professional in my own chosen field, and I'm well respected within
my
organization. I would suggest that you work on gaining the respect of
others, rather than pulling the "woe is me" thing.

Finally, I consider what I do as a writer and online help author as a
career. This is NOT just a job. This is something I love to do and just
so
happens to be something I'm good at. If you consider being a technical
writer as just a job, maybe you are in the wrong career? (Sorry if this
is
blunt, but really, if you aren't getting the respect you need, maybe
it's
something that you need to change?)

...sue

On Wed, Dec 23, 2009 at 10:27 PM, raj nair 
wrote:

>
> At times, I wonder why technical writers are the least common
denominators
> in a software company. For example, if I submit a document for review,
> people schedule it for the last few hours of a business day. This
amply
> explains the 'importance' given to that task. Moreover, I have to work
with
> arrogant developers, testers, SMEs, and managers, who don't care a
damn
> about the information needs of technical writers. There is also an
absurd
> level of "technical apartheid" that at times gives a really wretched
> feeling. Since a majority of the technical writers have no programming
> background or releavant domain knowledge, people find it very easy to
> dismiss them as irrelevant irritants. Ultimately, the conclusion that
I can
> arrive at is that this is a ridiculous and thankless job. Do you
agree?
>
>
>
> Raj
>
> _
> Windows 7: Find the right PC for you. Learn more.
> http://windows.microsoft.com/shop
> __
> ComponentOne Doc-To-Help 2009 is your all-in-one authoring and
publishing
> solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or
HTML
> and publish to the Web, Help systems or printed manuals. Download Free
> Trial. www.doctohelp.comhttp://www.techcommpros.com/componentone/
>
>
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End of TCP Digest, Vol 40, Issue 1
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Re: [TCP] Is technical writing worth the hype and pain?

2010-01-04 Thread Bill Swallow
> I look at it this way.  If it weren't for my career as a technical
> writer, I wouldn't be able to afford my other hobbies.

Bingo! As I've said to many people in the past: work to live, don't
live to work.

-- 
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Re: [TCP] Is technical writing worth the hype and pain?

2010-01-04 Thread Kat Kuvinka

Not everyone wants to work to live. Lately I have been feeling  that I owe it 
to myself to find a job that I love. After tech writing for 20 years, I often 
feel like I am going around in circles or worse. My last job was a major step 
backwards, and it has been hard to recover. You can do everything right, demand 
respect, be pleasant, make yourself invaluable etc etc and still have little 
control over your situation. I have a BS/CS and major work experience in 
several industries, and this holiday season I was asked to organize the cookie 
exchange...talk about ridiculous.  

 


> > 
> > I look at it this way.  If it weren't for my career as a technical
> > writer, I wouldn't be able to afford my other hobbies.
> 
> Bingo! As I've said to many people in the past: work to live, don't
> live to work.
> 

  
_
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Re: [TCP] Is technical writing worth the hype and pain?

2010-01-04 Thread Suzette Leeming
It sounds as if that was asked of you as a fellow worker, not based on your
specific job function. Most companies will ask various employees to help
organize Secret Santas, Potluck Lunches, etc. and I don't see anything wrong
with simply saying "I'd rather not". Were you not given a choice? What if
you were a non-Christian and didn't celebrate the holidays?

I have found such activities to be enjoyable (at times) and a way for me to
get to know my fellow co-workers, but I recognize that some people find it
very stressful to be placed in that situation.

Suzette Leeming
Stouffville, Ontario



On Mon, Jan 4, 2010 at 1:02 PM, Kat Kuvinka  wrote:

>
> Not everyone wants to work to live. Lately I have been feeling  that I owe
> it to myself to find a job that I love. After tech writing for 20 years, I
> often feel like I am going around in circles or worse. My last job was a
> major step backwards, and it has been hard to recover. You can do everything
> right, demand respect, be pleasant, make yourself invaluable etc etc and
> still have little control over your situation. I have a BS/CS and major work
> experience in several industries, and this holiday season I was asked to
> organize the cookie exchange...talk about ridiculous.
>
>
>
>
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Re: [TCP] Is technical writing worth the hype and pain?

2010-01-04 Thread Bill Swallow
> Not everyone wants to work to live.

Well, ok, I'll grant you that. Sometimes work and life coexist
peacefully, and if you're lucky both are one and the same (in a good
way). And if you're even luckier, you can bypass work completely. ;)

> Lately I have been feeling  that I owe
> it to myself to find a job that I love.

I hear ya.

> After tech writing for 20 years, I
> often feel like I am going around in circles or worse.

I'm at a point of needing to put my career in reverse just to get it
to go forward again, myself.

> My last job was a
> major step backwards, and it has been hard to recover. You can do everything
> right, demand respect, be pleasant, make yourself invaluable etc etc and
> still have little control over your situation. I have a BS/CS and major work
> experience in several industries, and this holiday season I was asked to
> organize the cookie exchange...talk about ridiculous.

Actually, that sounds like fun. Now, had you given them any indication
that you like cookies, or baking, or being involved in morale-boosting
event planning? Or did they just say "Who can we get to run this
stupid cookie exchange thing? I know! The tech writer!!! Quick, fetch
the cookie exchange shackles of dispair!" ;)

-- 
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Re: [TCP] Is technical writing worth the hype and pain?

2010-01-04 Thread Zinnia
On Mon, Jan 4, 2010 at 12:02 PM, Kat Kuvinka  wrote:
>
> Not everyone wants to work to live. Lately I have been feeling  that I owe it 
> to myself to find a job that I love. After tech writing for 20 years, I often 
> feel like I am going around in circles or worse. My last job was a major step 
> backwards, and it has been hard to recover. You can do everything right, 
> demand respect, be pleasant, make yourself invaluable etc etc and still have 
> little control over your situation. I have a BS/CS and major work experience 
> in several industries, and this holiday season I was asked to organize the 
> cookie exchange...talk about ridiculous.

I'm sorry you're unhappy with your job. IMO, I would be upset if I
were asked to type a memo for a manager, or do other secretarial work.
The Cookie Exchange, though---that's a volunteer job that makes the
season fun for your fellow coworkers. I do the cookie exchange at my
company, along with the white elephant gift exchange game. I also
volunteered to hang big glittery snowflakes in the lobby and help set
up for the company holiday buffet/casino night. I consider that fun
and a nice break from my regular job. I get to know my coworkers on
another basis, not just who can answer questions about a specific
subject.

Nancy Kaminski
who likes to do the silly stuff

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Re: [TCP] Is technical writing worth the hype and pain?

2010-01-04 Thread Bill Swallow
> Were you not given a choice? What if
> you were a non-Christian and didn't celebrate the holidays?

Oh come on! Who doesn't celebrate cookies??? Except maybe celiac
sufferers... Do they have their own religion yet?

> I have found such activities to be enjoyable (at times) and a way for me to
> get to know my fellow co-workers, but I recognize that some people find it
> very stressful to be placed in that situation.

Oh absolutely. And definitely if being told to do it in an asky kind
of manner when you don't want to do it at all. But generally I love
organizing events like this, especially if they involve more general
facilitation (bring your cookies to this location at this time, have
fun) and less major planning (reserve facilities, order catering,
order entertainment, keep the interns off the booze cart, etc.).

-- 
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Re: [TCP] Is technical writing worth the hype and pain?

2010-01-04 Thread Bill Swallow
> Oh absolutely. And definitely if being told to do it in an asky kind
> of manner when you don't want to do it at all. But generally I love
> organizing events like this, especially if they involve more general
> facilitation (bring your cookies to this location at this time, have
> fun) and less major planning (reserve facilities, order catering,
> order entertainment, keep the interns off the booze cart, etc.).

Sent too soon...

All that said, I've organized poker tournaments at work, bowling
outings, social breaks with snacks, pot luck lunches, seasonal
off-site blowout parties, and even a 300-person internal conference
complete with international travel and off-site dining and activities,
door prizes, and live web uplinks for those who couldn't make it in
person. It can be fun (even if exhausting) to be involved in event
planning, no matter how important the event may be.

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Re: [TCP] Is technical writing worth the hype and pain?

2010-01-04 Thread Al Geist
Suzette Leeming wrote:
"What if you were a non-Christian and didn't celebrate the holidays?"

Who says non-Christians don't celebrate holidays? One of my relatives, who
goes to church on Saturdays, Sundays and Wednesdays, hasn't celebrated
Christmas in nearly 10 years and totally ignores most of the other holidays.
I have a close friend who is about as non-Christian as you can get that
thoroughly enjoys celebrating holidays, including Christian ones.

With that said, I agree with Kat Kuvina that not everyone wants to
work-to-live. Parties and other social gatherings are a great way to make
you feel more than just a cog in the wheel. It sounds like you're getting a
little burned out. We all go through that and I have been known to leave
good jobs because of it. I left a good job as a Technical Writing Supervisor
and moved to Alaska to get totally away from electronics, only to find that
I truly enjoy technology. I just needed a break from it. I ended up selling
computers for Sears. It was a GIANT step backward, but I also learned a lot
about what goes into making a sale and about people. It was an experience
that has helped me in every position since. As for organizing a cookie
exchange, why not do it. It just might be fun.

Al Geist
Technical Communicator, Help, Web Design, Video, Photography
Office/Msg: 802-872-9190
Cell: 802-578-3964
E-mail: al.ge...@geistassociates.com
Website: www.geistassociates.com
See Also:
Fine Art Photography
Website: www.geistarts.com
 
"...I walked to work, quit my job, and kept walking. Better to be a pilgrim
without a destination, I figured, than to cross the wrong threshold each
day." (Sy Safransky)


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Re: [TCP] Is technical writing worth the hype and pain?

2010-01-04 Thread Jack DeLand
Well, I introduced my company to the wonders of mandelbrot at Hanukah.  
Their response: "Yummy!"


Jack DeLand :: information design & implementation

On 1/4/2010 5:36 PM, Al Geist wrote:

Suzette Leeming wrote:
"What if you were a non-Christian and didn't celebrate the holidays?"


   


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Re: [TCP] Is technical writing worth the hype and pain?

2010-01-04 Thread Dana Worley
On Monday, January 04, 2010, Jack DeLand wrote: 

> Well, I introduced my company to the wonders of mandelbrot at Hanukah.
>  Their response: "Yummy!"


You guys are either really nerdy or cannibals ;)

http://en.wikipedia.org/wiki/Mandelbrot_set

Perhaps there's another definition?

:)  Dana W.

***
Dana Worley
Software Product Manager/Manager, Software Support Group
Campbell Scientific, Inc. 
Microsoft MVP, Windows Help

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Re: [TCP] Is technical writing worth the hype and pain?

2010-01-04 Thread Sue Heim
Otherwise known as the Jewish biscotti. See
http://www.cookies-in-motion.com/Mandelbrot-Cookies.html.

(I grew up on mandelbrot cookies... before I ever learned what a biscotti
was!)

...sue

On Mon, Jan 4, 2010 at 4:14 PM, Dana Worley  wrote:

> On Monday, January 04, 2010, Jack DeLand wrote:
>
> > Well, I introduced my company to the wonders of mandelbrot at Hanukah.
> >  Their response: "Yummy!"
>
>
> You guys are either really nerdy or cannibals ;)
>
> http://en.wikipedia.org/wiki/Mandelbrot_set
>
> Perhaps there's another definition?
>
> :)  Dana W.
>
> ***
> Dana Worley
> Software Product Manager/Manager, Software Support Group
> Campbell Scientific, Inc.
> Microsoft MVP, Windows Help
>
> www.jestersbaubles.etsy.com
>
>
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> ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing
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Re: [TCP] Is technical writing worth the hype and pain?

2010-01-04 Thread Dana Worley
On Monday, January 04, 2010, Sue Heim wrote: 

> Otherwise known as the Jewish biscotti. See
> http://www.cookies-in-motion.com/Mandelbrot- Cookies.html. 

I found that eventually, too, but I like the first definition better :) 

Dana W.

***
Dana Worley
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Microsoft MVP, Windows Help

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Re: [TCP] Is technical writing worth the hype and pain?

2010-01-04 Thread Zinnia
On Mon, Jan 4, 2010 at 5:59 PM, Jack DeLand  wrote:
> Well, I introduced my company to the wonders of mandelbrot at Hanukah.
>  Their response: "Yummy!"

Which is the response in my company when Ashraf brings in baklava and
other goodies to celebrate the end of Ramadan. His wife can bake!

Nancy Kaminski

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Re: [TCP] Is technical writing worth the hype and pain?

2010-01-05 Thread Jones, Donna
I was feeling pretty burned out myself and starting to wonder if this is really 
what I want to be when I grow up. I just took off a blissful two weeks over the 
holidays for the first time in 6-1/2 years. That helped tremendously! What I 
needed was down time, not a change in careers. I still love my job, and I'm 
still good at it (I think!).

I need to remind myself to get out of this computer chair more often in the 
evenings and on weekends. Otherwise, my office area starts feeling like a 
prison cell. My job as a technical writer provides me with a good living. It's 
time to start living!

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Re: [TCP] Is technical writing worth the hype and pain?

2010-01-05 Thread Sue Heim
I took my first real vacation in five years this year (I went to Maui with a
friend). Totally needed  that vacation, but work was still hectic when I got
back. Then I took off 10 days during the holidays, and I'm actually feeling
a bit more rejuvenated. Work is still going to be crazy busy, but I'd rather
be busy than the alternative!

I know I work long hours, but I do get recognized for it. I take the time
off when I feel like I'm getting burned out (I'll drop my hours to 9 a day
for a week just to chill a bit). But I love what I do, love the company for
whom I work and the people with whom I work, and feel validated and
respected every day that I am at work. While work doesn't completely define
who I am, it is an important part of me. If I didn't like what I was doing I
sure as heck wouldn't have spent 20 years in this career, nor would I be in
the position I'm in. I'm sure my attitude goes a long way... it's not just
the cookies I occasionally bring in that make people glad to see me visit
the office!! :)

...sue

On Tue, Jan 5, 2010 at 8:07 AM, Jones, Donna  wrote:

> I was feeling pretty burned out myself and starting to wonder if this is
> really what I want to be when I grow up. I just took off a blissful two
> weeks over the holidays for the first time in 6-1/2 years. That helped
> tremendously! What I needed was down time, not a change in careers. I still
> love my job, and I'm still good at it (I think!).
>
> I need to remind myself to get out of this computer chair more often in the
> evenings and on weekends. Otherwise, my office area starts feeling like a
> prison cell. My job as a technical writer provides me with a good living.
> It's time to start living!
>
> - CONFIDENTIAL-
>
> This email and any files transmitted with it are confidential, and may also
> be legally privileged.  If you are not the intended recipient, you may not
> review, use, copy, or distribute this message. If you receive this email in
> error, please notify the sender immediately by reply email and then delete
> this email.
>
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