Re: [TCP] Telecommuting has mostly positive consequences

2007-11-26 Thread Charles Beck
I'm not saying you *have* to be in the office to be successful, but I
*am* saying that you also should not underrate the value and importance
of at least occasional face time. I worked for a few years for one
company totally on a telecommuting basis, and I was quite successful at
it. No problem. 

However, I did notice that, after I was able to make a trip to the
company's headquarters and physically meet and interact with the people
I'd been working with already for a couple years, the quality of
interactions when I went home got even better. There were some folks
with whom I'd been pulling teeth to get anything from who, after I had
met and lunched with them, were much more responsive and helpful than
before the visit. There were others with whom my professional
relationship got better, for which I am still thankful and with whom I
am still cultivating relationships, years later (and I probably would
not have, had I not met them personally). 

And I can't tell you how many times I have had a chance encounter with
someone in the office--by the water cooler or in the hallway--that was
immensely valuable. In some cases, I learned some bit of extremely
valuable information that I would not otherwise have been privy to. In
other cases, it was just the chance to talk face-to-face and get some
comprehension with something that I'd been struggling with. It doesn't
happen on a daily basis, but it happens often enough that I have been
able to say, too many times to count, Boy, I sure am glad I was here
today if only for this chance conversation. 

So, can you be very successful without the personal interaction and
face time? Sure you can. But can you enhance that success even more in
lots of tangible and intangible ways *with* the personal interaction and
face time? Absolutely.

Chuck Beck

Sr. Technical Writer | Infor | Office: 614.523.7302 |
[EMAIL PROTECTED] 



-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Sue Heim
Sent: Sunday, November 25, 2007 15:10
To: McLauchlan, Kevin
Cc: tcp@techcommpros.com
Subject: Re: [TCP] Telecommuting has mostly positive consequences

No, it doesn't miss the point. If you work in a progressive company that
recognizes the value of excellent employees who may not want to
relocate, there is no need for serendipity and unplanned encounters.
I've been quite successful working remotely. In fact, I'd say I'm more
successful than the on-site writer. I'm quite visible, have a great
working relationship with several VPs (which astonishes those writers
who are not remote), as well as others with whom I work closely
(including several remote developers as well as on-site folks).

If you work for a company who does not consider the value of
telecommuting, or you are not the type of person who can discipline
yourself to work at home, then obviously, it's not for you. But saying
you must be in the office to be successful or you must be in the
office at 5am to greet the president (WTH?), is, well, total baloney.

...sue

On 11/23/07, McLauchlan, Kevin [EMAIL PROTECTED] wrote:

 On Behalf Of Jones, Donna said:

  Face time is good, but you can achieve presence over the phone and
 via
  e-mail as well. Respond to e-mail quickly, and be prepared to speak 
  up if you're participating in a meeting by phone. That makes people
 realize
  that you're out there.

 But this misses the point about serendipity and unplanned encounters.

 Craig (I think) mentioned being seen and greeted by honchos whom you 
 wouldn't normally encounter if the encounters were not accidental. Ok,

 so it's not an accident that you are in the hall to greet the boss 
 before sunup, but I'm contrasting that with deliberately arranged 
 meetings where it's deliberate on both sides.

 Invariably, individual phone calls are between individuals (duh  :-) )

 thus kinda precluding the people walking by in the hall from hearing 
 your voice or knowing that it's you (who?) on the other end of the
line.
 They don't see much of your face, either. Perhaps if you remotely 
 hacked all their computers and substituted your passport photo for 
 their desktop wallpaper?

 Conference calls will involve more people, and often involve a group 
 congregating around a speakerphone, but you are still talking to only 
 the select group who were gathered for that meeting/call. You remain 
 invisible and unheard by anyone who's not in the room with the 
 speakerphone... like the owner of the company. Or, like the guy who 
 took over your parking spot because, well, it was always empty anyway.

 You could raise your profile by, say, parachuting into the company 
 picnic ... unless it was our company, where the picnic area is 
 directly under the 750,000-volt regional power lines... that would
_really_ raise
 your profile, but only once... but I digress.   :-)

 Perhaps you should arrive early for your infrequent physical visits, 
 so you have time to pass out the premium Belgian chocolate that you 
 brought

Re: [TCP] Telecommuting has mostly positive consequences

2007-11-26 Thread Jones, Donna
Sue Heim wrote:

 In fact, I'd say I'm more successful than the on-site writer.
 I'm quite visible, have a great working relationship with
 several VPs (which astonishes those writers who are not remote),
 as well as others with whom I work closely (including several
 remote developers as well as on-site folks). 


That statement made me think of something. There are a few people who I
have a relatively good working relationship with primarily because I
don't see them often. The writers who see them almost daily usually want
to strangle them or at least to slap them around a little.

The bad thing about working remotely is that you don't get to see
certain people as often. The good thing about working remotely is that
you don't have to see certain other people as often.

Donna
 
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Re: [TCP] Telecommuting has mostly positive consequences

2007-11-26 Thread Susan Modlin
Sorry to be so late weighing in on this one, but I can comment on Chuck's post 
from the (ex-) manager's perspective.

When I managed the publications group at a small, feisty start-up, 
telecommuting was the norm. Two of our writers were remote, and the rest 
telecommuted according to their preferences. Some people chose to work in the 
office every day, others chose to telecommute two or more days a week. The only 
requirement I placed on the local writers was that they be in the office for 
our weekly staff meeting. The writers used a variety of tools to maintain good 
working relationships with their SMEs, with QA, with their peers, and with me. 
When the remote folks came to town once every month or so it was an event, with 
an all-day working session followed by a w(h)ine and cheese thing. Good work 
got done, management was happy, customers were happy, and the writers were 
happy.  

Into this Eden came the big bad snake of a company that acquired us. Policy 
descended from on high against all remote workers and telecommuting. As a 
result, I lost two of my best writers. It was short-sighted and wasteful, but 
my new VP didn't care. I no longer had the flexibility to manage the department 
as I saw fit. Fairly soon there was no department left to manage, but that's a 
story for another day.

The moral of the tale is that telecommuting is entirely at the discretion of 
whatever level of the management hierarchy chooses to intervene.  At the feisty 
startup, it was my call. At Snakes-R-Us, someone above me on the food chain 
wanted butts in the seats and no amount of persuasion on my part had any 
effect. 

...Susan

- Original Message 
From: Charles Beck [EMAIL PROTECTED]
To: Cardimon, Craig [EMAIL PROTECTED]
Cc: tcp@techcommpros.com
Sent: Wednesday, November 21, 2007 10:17:07 AM
Subject: Re: [TCP] Telecommuting has mostly positive consequences


I'm not really sure why, to be honest. I don't believe it is for the
reasons you posit. I don't *think* it is because he doesn't trust me to
be working. He knows me better than that, I believe. 

I think it is more because the larger corporate culture discourages it.
Although I work for a very progressive and forward-thinking company (in
most respects), the corporate culture also shares this value. As I
understand it, before we were acquired by the current parent company (I
wasn't here yet), telecommuting was not only accepted, it was
encouraged, to the point where the company had employees living
literally all over the North American continent. Then when the current
parent company acquired us, the corporate culture changed, and they no
longer encourage telecommuting, preferring for the most part to use it
only in case of emergency. 

And, if I have a good reason to work from home, be it health, bad
weather, or family needs, he generally does not oppose it. He just
doesn't want me to abuse the privilege, whatever that means to him-even
if it's only not violating the official company line. 

That's just my guess, though. Someday I'll work up the courage to ask
him more directly about it. 

In the meantime, I'm reasonably content, because I do understand the
value of face-time and the serendipitous conversations around the
microwave or coffee machine, both of which would not happen if I were
telecommuting all the time. I really would only want to telecommute one
or two days a week, to be perfectly honest. And it's certainly not
 worth
jeopardizing a great working relationship. If he feels that way about
it, it is no great burden for me to respect that and go with it. 

Chuck


-Original Message-
From: Cardimon, Craig [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, November 21, 2007 12:15
To: Charles Beck
Cc: tcp@techcommpros.com
Subject: RE: [TCP] Telecommuting has mostly positive consequences




I knew this was true for me, but it's nice to know there is some formal
research to prove it. Now, if I could just convince my manager. He's
 a
really great manager, but he has this one tiny little flaw: He doesn't
really like telecommuting. *sigh*



The inquisitive part of me really wants to know why. 

If he has an MBA, the reason is clear enough. It's part of the
education. If you can't see them working, you can't trust them to be
working. Management vs. Employees. 

There's got to be a reason. Time to drag him into the 21st Century, or
he will be the one left behind, when people begin leaving for jobs
 where
they will be allowed to telecommute.



__

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Re: [TCP] Telecommuting has mostly positive consequences

2007-11-23 Thread McLauchlan, Kevin
On Behalf Of Jones, Donna said:

 Face time is good, but you can achieve presence over the phone and
via
 e-mail as well. Respond to e-mail quickly, and be prepared to speak up
 if you're participating in a meeting by phone. That makes people
realize
 that you're out there.

But this misses the point about serendipity and unplanned encounters.

Craig (I think) mentioned being seen and greeted by honchos whom you
wouldn't normally encounter if the encounters were not accidental. Ok,
so it's not an accident that you are in the hall to greet the boss
before sunup, but I'm contrasting that with deliberately arranged
meetings where it's deliberate on both sides.

Invariably, individual phone calls are between individuals (duh  :-) )
thus kinda precluding the people walking by in the hall from hearing
your voice or knowing that it's you (who?) on the other end of the line.
They don't see much of your face, either. Perhaps if you remotely hacked
all their computers and substituted your passport photo for their
desktop wallpaper?

Conference calls will involve more people, and often involve a group
congregating around a speakerphone, but you are still talking to only
the select group who were gathered for that meeting/call. You remain
invisible and unheard by anyone who's not in the room with the
speakerphone... like the owner of the company. Or, like the guy who took
over your parking spot because, well, it was always empty anyway.

You could raise your profile by, say, parachuting into the company
picnic ... unless it was our company, where the picnic area is directly
under the 750,000-volt regional power lines... that would _really_ raise
your profile, but only once... but I digress.   :-)

Perhaps you should arrive early for your infrequent physical visits, so
you have time to pass out the premium Belgian chocolate that you
brought, or the ingratiating goodies that you stayed up baking past
midnight.

I'll shut up now. I'm getting hungry.

Kevin

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Re: [TCP] Telecommuting has mostly positive consequences

2007-11-21 Thread Dori Green
Sigh, I'm counting it a major victory that I've managed to move us past
if her fingers ain't moving on the keyboard she can't be writing.

Consideration of telecommuting is far down the road.

Dori Green

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Re: [TCP] Telecommuting has mostly positive consequences

2007-11-21 Thread Jones, Donna
Face time is good, but you can achieve presence over the phone and via
e-mail as well. Respond to e-mail quickly, and be prepared to speak up
if you're participating in a meeting by phone. That makes people realize
that you're out there.

Donna
 
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use, copy, or distribute this message. If you receive this email in error, 
please notify the sender immediately by reply email and then delete this email.

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Re: [TCP] Telecommuting has mostly positive consequences

2007-11-21 Thread Cardimon, Craig
Understood and agreed. Sigh.

Eventually, telecommuting won't be a privilege to be abused. It will be
business as usual. THAT will be cool.

Also, face-time counts, big-time. I make sure I am one of the first into
the office every day. 

That helps when the guy who owns the place greets me by name in the
morning in the hallway, and I return his greeting. I doubt this would
happen if I worked from home. For one thing, I wouldn't be here to
greet!

Personally, I would go for maybe one day a week at home. But I just
don't know.

Telecommuting is cool and convenient. Face-time is a heavy worthwhile
investment that requires your face to spend time in the office being
seen getting things done.

We have two opposing forces. I love the IDEA of telecommuting, but I'm
still siding with face-time. Face-time has more muscle.

-- Craig


-Original Message-
From: Charles Beck [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, November 21, 2007 1:17 PM
To: Cardimon, Craig
Cc: tcp@techcommpros.com
Subject: RE: [TCP] Telecommuting has mostly positive consequences

I'm not really sure why, to be honest. I don't believe it is for the
reasons you posit. I don't *think* it is because he doesn't trust me to
be working. He knows me better than that, I believe. 

I think it is more because the larger corporate culture discourages it.
Although I work for a very progressive and forward-thinking company (in
most respects), the corporate culture also shares this value. As I
understand it, before we were acquired by the current parent company (I
wasn't here yet), telecommuting was not only accepted, it was
encouraged, to the point where the company had employees living
literally all over the North American continent. Then when the current
parent company acquired us, the corporate culture changed, and they no
longer encourage telecommuting, preferring for the most part to use it
only in case of emergency. 

And, if I have a good reason to work from home, be it health, bad
weather, or family needs, he generally does not oppose it. He just
doesn't want me to abuse the privilege, whatever that means to him-even
if it's only not violating the official company line. 

That's just my guess, though. Someday I'll work up the courage to ask
him more directly about it. 

In the meantime, I'm reasonably content, because I do understand the
value of face-time and the serendipitous conversations around the
microwave or coffee machine, both of which would not happen if I were
telecommuting all the time. I really would only want to telecommute one
or two days a week, to be perfectly honest. And it's certainly not worth
jeopardizing a great working relationship. If he feels that way about
it, it is no great burden for me to respect that and go with it. 

Chuck


-Original Message-
From: Cardimon, Craig [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, November 21, 2007 12:15
To: Charles Beck
Cc: tcp@techcommpros.com
Subject: RE: [TCP] Telecommuting has mostly positive consequences




I knew this was true for me, but it's nice to know there is some formal
research to prove it. Now, if I could just convince my manager. He's a
really great manager, but he has this one tiny little flaw: He doesn't
really like telecommuting. *sigh*



The inquisitive part of me really wants to know why. 

If he has an MBA, the reason is clear enough. It's part of the
education. If you can't see them working, you can't trust them to be
working. Management vs. Employees. 

There's got to be a reason. Time to drag him into the 21st Century, or
he will be the one left behind, when people begin leaving for jobs where
they will be allowed to telecommute.



__

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Re: [TCP] Telecommuting has mostly positive consequences

2007-11-21 Thread Charles Beck
I'm not really sure why, to be honest. I don't believe it is for the
reasons you posit. I don't *think* it is because he doesn't trust me to
be working. He knows me better than that, I believe. 

I think it is more because the larger corporate culture discourages it.
Although I work for a very progressive and forward-thinking company (in
most respects), the corporate culture also shares this value. As I
understand it, before we were acquired by the current parent company (I
wasn't here yet), telecommuting was not only accepted, it was
encouraged, to the point where the company had employees living
literally all over the North American continent. Then when the current
parent company acquired us, the corporate culture changed, and they no
longer encourage telecommuting, preferring for the most part to use it
only in case of emergency. 

And, if I have a good reason to work from home, be it health, bad
weather, or family needs, he generally does not oppose it. He just
doesn't want me to abuse the privilege, whatever that means to him-even
if it's only not violating the official company line. 

That's just my guess, though. Someday I'll work up the courage to ask
him more directly about it. 

In the meantime, I'm reasonably content, because I do understand the
value of face-time and the serendipitous conversations around the
microwave or coffee machine, both of which would not happen if I were
telecommuting all the time. I really would only want to telecommute one
or two days a week, to be perfectly honest. And it's certainly not worth
jeopardizing a great working relationship. If he feels that way about
it, it is no great burden for me to respect that and go with it. 

Chuck


-Original Message-
From: Cardimon, Craig [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, November 21, 2007 12:15
To: Charles Beck
Cc: tcp@techcommpros.com
Subject: RE: [TCP] Telecommuting has mostly positive consequences




I knew this was true for me, but it's nice to know there is some formal
research to prove it. Now, if I could just convince my manager. He's a
really great manager, but he has this one tiny little flaw: He doesn't
really like telecommuting. *sigh*



The inquisitive part of me really wants to know why. 

If he has an MBA, the reason is clear enough. It's part of the
education. If you can't see them working, you can't trust them to be
working. Management vs. Employees. 

There's got to be a reason. Time to drag him into the 21st Century, or
he will be the one left behind, when people begin leaving for jobs where
they will be allowed to telecommute.



__

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New release adds Team Authoring Support, enhanced Web-based help
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Re: [TCP] Telecommuting has mostly positive consequences

2007-11-21 Thread Sue Heim
Again, corporate environment plays a huge role in the success of this. I
don't miss face time. I don't miss people at all. I'm on IM, email, phone
calls, conference calls all day long. I don't even NOTICE that I'm not face
to face with someone. When I am in the office, I do make a point of doing
the rounds to say hi to most everyone (including those I may not work with
often). But I disagree that face time is a worthwhile investment. It may be
in the corporate culture in which YOU work, but it's not in the culture in
which I work. I'm seen getting things done without having to be physically
present.

It takes a very specific type of person to successfully telecommute 100% of
the time. Someone who works from home 2-3 days a week may not be successful
at 100%. I just interviewed someone who works from home 2 days a week, and I
don't think she'll be successful working remotely all of the time.

...sue


On 11/21/07, Cardimon, Craig [EMAIL PROTECTED] wrote:

 Understood and agreed. Sigh.

 Eventually, telecommuting won't be a privilege to be abused. It will be
 business as usual. THAT will be cool.

 Also, face-time counts, big-time. I make sure I am one of the first into
 the office every day.

 That helps when the guy who owns the place greets me by name in the
 morning in the hallway, and I return his greeting. I doubt this would
 happen if I worked from home. For one thing, I wouldn't be here to
 greet!

 Personally, I would go for maybe one day a week at home. But I just
 don't know.

 Telecommuting is cool and convenient. Face-time is a heavy worthwhile
 investment that requires your face to spend time in the office being
 seen getting things done.

 We have two opposing forces. I love the IDEA of telecommuting, but I'm
 still siding with face-time. Face-time has more muscle.

 -- Craig


 -Original Message-
 From: Charles Beck [mailto:[EMAIL PROTECTED]
 Sent: Wednesday, November 21, 2007 1:17 PM
 To: Cardimon, Craig
 Cc: tcp@techcommpros.com
 Subject: RE: [TCP] Telecommuting has mostly positive consequences

 I'm not really sure why, to be honest. I don't believe it is for the
 reasons you posit. I don't *think* it is because he doesn't trust me to
 be working. He knows me better than that, I believe.

 I think it is more because the larger corporate culture discourages it.
 Although I work for a very progressive and forward-thinking company (in
 most respects), the corporate culture also shares this value. As I
 understand it, before we were acquired by the current parent company (I
 wasn't here yet), telecommuting was not only accepted, it was
 encouraged, to the point where the company had employees living
 literally all over the North American continent. Then when the current
 parent company acquired us, the corporate culture changed, and they no
 longer encourage telecommuting, preferring for the most part to use it
 only in case of emergency.

 And, if I have a good reason to work from home, be it health, bad
 weather, or family needs, he generally does not oppose it. He just
 doesn't want me to abuse the privilege, whatever that means to him-even
 if it's only not violating the official company line.

 That's just my guess, though. Someday I'll work up the courage to ask
 him more directly about it.

 In the meantime, I'm reasonably content, because I do understand the
 value of face-time and the serendipitous conversations around the
 microwave or coffee machine, both of which would not happen if I were
 telecommuting all the time. I really would only want to telecommute one
 or two days a week, to be perfectly honest. And it's certainly not worth
 jeopardizing a great working relationship. If he feels that way about
 it, it is no great burden for me to respect that and go with it.

 Chuck


 -Original Message-
 From: Cardimon, Craig [mailto:[EMAIL PROTECTED]
 Sent: Wednesday, November 21, 2007 12:15
 To: Charles Beck
 Cc: tcp@techcommpros.com
 Subject: RE: [TCP] Telecommuting has mostly positive consequences


 

 I knew this was true for me, but it's nice to know there is some formal
 research to prove it. Now, if I could just convince my manager. He's a
 really great manager, but he has this one tiny little flaw: He doesn't
 really like telecommuting. *sigh*

 

 The inquisitive part of me really wants to know why.

 If he has an MBA, the reason is clear enough. It's part of the
 education. If you can't see them working, you can't trust them to be
 working. Management vs. Employees.

 There's got to be a reason. Time to drag him into the 21st Century, or
 he will be the one left behind, when people begin leaving for jobs where
 they will be allowed to telecommute.



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Re: [TCP] Telecommuting has mostly positive consequences

2007-11-21 Thread Dick Margulis
Cardimon, Craig wrote:
 
 The inquisitive part of me really wants to know why. 
 
 If he has an MBA, the reason is clear enough. It's part of the
 education. If you can't see them working, you can't trust them to be
 working. Management vs. Employees. 
 

For the other recently released study...

http://www.theonion.com/content/news/study_finds_working_at_work




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Re: [TCP] Telecommuting has mostly positive consequences

2007-11-21 Thread Rhonda Bracey
Since Feb 2007 when we moved out of the city to a rural area, I've been
a full-time telecommuter - initially with the two companies I had been
working with on-site for the past 5 and 2 years respectively, and since
July, with a company on the other side of Australia who acquired one of
those companies.

The first week after the acquisition, the parent company flew all the
employees and me (the only contractor) to their head office for face
time, inductions, and the like. That week was SO valuable in
establishing relationships with members of the team. Since then I've
flown to HQ only once, and then only for 2 days - it was like meeting
old friends. 

Because I had that face time early on, conference calls, emails, IMs,
general phone calls etc. have been so much easier to deal with - they
know who I am and I know who they are. So for anyone telecommuting on a
long-term basis, esp. with a company who is new to you, try and schedule
some time in the office early on so you can get a sense of the corporate
culture, as well as the people you'll be dealing with on a daily basis. 

I agree with the person who mentioned speaking up in conference calls!
Just make sure you mention your name as you do so, so that others who
don't hear your voice every day recognise you. Rhonda here. I think
that...

I love telecommuting, but it's not for everyone. You have to be
disciplined as it's easy to get distracted. And sometimes you have to be
hard on those you love and say No, I can't do that as I'm working. (My
parents live an hour away now, and initially thought they could just pop
over any old day of the week. My client knows which days I'm 'on deck'
for them, so I had to be strict with my folks and say not on those
days.)

Rhonda (living the 'tree change' and loving it!)


Rhonda Bracey 
[EMAIL PROTECTED]
http://www.cybertext.com.au
AuthorIT Certified Consultant
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Sue Heim
Sent: Thursday, 22 November 2007 4:01 AM
To: Cardimon, Craig
Cc: tcp@techcommpros.com
Subject: Re: [TCP] Telecommuting has mostly positive consequences

Again, corporate environment plays a huge role in the success of this. I
don't miss face time. I don't miss people at all. I'm on IM, email,
phone calls, conference calls all day long. I don't even NOTICE that I'm
not face to face with someone. When I am in the office, I do make a
point of doing the rounds to say hi to most everyone (including those I
may not work with often). But I disagree that face time is a worthwhile
investment. It may be in the corporate culture in which YOU work, but
it's not in the culture in which I work. I'm seen getting things done
without having to be physically present.

It takes a very specific type of person to successfully telecommute 100%
of the time. Someone who works from home 2-3 days a week may not be
successful at 100%. I just interviewed someone who works from home 2
days a week, and I don't think she'll be successful working remotely all
of the time.

...sue

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[TCP] Telecommuting has mostly positive consequences for employees and employers

2007-11-20 Thread arroxaneullman

Hi folks,



This may help those who want to telecommute but their boss or company is 
against the idea:



Telecommuting is a win-win for employees and employers, 
resulting in higher morale and job satisfaction and lower employee stress and 
turnover. These were among the conclusions of psychologists who examined 20 
years of research on flexible work arrangements. 



http://www.physorg.com/news114771482.html



Have a happy Thanksgiving!



Arroxane

Email and AIM finally together. You've gotta check out free AOL Mail! - 
http://mail.aol.com
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