Re: [teampractices] [LOLZ] Fwd: [Phabricator] Password Reset

[Max Binder]

While this thread was initially inspired by the feelings so accurately
captured by Picard and Riker, there is another observation that I feel is
worth acknowledging.

As a global entity, the Wikimedia movement is often challenged by
communication across diverse cultures, languages, and the realities of
gender dynamics and history, among a plethora of other diversity-related
considerations that are too numerous to list exhaustively here. Simply put,
that often means that someone from one part of the world might not
understand someone from another, and that is too often exacerbated by
idiomatic language (to say nothing of my own verbosity here).

This holds especially true online, where non-verbal communication lacks the
nuance of a face-to-face encounter. The movement is concerned with
broadening the sharing of information, and shared understanding. It's easy
to see how that can be especially difficult with the challenges described.

Inside jokes are fun, and often harmless (or better yet, provide
opportunities to bond). They can also, to quote a colleague who helped me
think through this, "perpetuate an exclusive vs inclusive experience." In
this case, the joke assumes that everyone knows the best practice that
passwords should not be simple and should not be written down. In
discussing this with another colleague who helped me figure out what I was
trying to articulate, the following was put to my attention, from the ongoing
draft of the Code of Conduct for technical spaces
:

"Technical skills and community status make no difference to the right to
be respected and the obligation to respect others. Newcomers and other
contributors with limited experience in our community deserve a welcoming
attitude and constructive feedback. Prolific contributions and technical
expertise are not a justification for lower standards of behavior."

At the very least, as yet another insightful colleague put it, the
inconsistency of language in a UI can cause added cognitive load when using
the product. At worst, things like the text in the standard Phabricator
password-reset email can create a distancing user experience for those
unfamiliar with the space from which the Phacility team is coming. I wanted
to make sure that that reality was acknowledged, particularly given the
space in which the Wikimedia movement operates.



On Fri, Sep 30, 2016 at 12:34 AM, Prateek Saxena 
wrote:

> They moved the fun stuff to https://www.phacility.com/phabricator/ it
> seems.
>
> On Fri, Sep 30, 2016 at 12:56 PM, Željko Filipin 
> wrote:
> > On Thu, Sep 29, 2016 at 8:27 PM, Greg Grossmeier 
> wrote:
> >>
> >> Yeah, take a look at phabricator.com, a bit different style of humor,
> but
> >> they're consistent :)
> >
> >
> > As far as I remember, their home page had several jokes. Looks like they
> > went all serious and corporate recently, there is just one link to
> pokemon
> > site. :|
> >
> > https://phacility.com/
> >
> > Željko
> >
> > ___
> > teampractices mailing list
> > teampractices@lists.wikimedia.org
> > https://lists.wikimedia.org/mailman/listinfo/teampractices
> >
>
> ___
> teampractices mailing list
> teampractices@lists.wikimedia.org
> https://lists.wikimedia.org/mailman/listinfo/teampractices
>
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Re: [teampractices] [LOLZ] Fwd: [Phabricator] Password Reset

[Amir E. Aharoni]

For what it's worth, it is reflected in our Localization best practices:
https://www.mediawiki.org/wiki/Localisation

Search especially for "Avoid jargon and slang", but there are references to
this throughout the document. The people who review changes that involve
software messages (including myself) frequently bring this up.

בתאריך 3 באוק׳ 2016 20:39,‏ "Max Binder"  כתב:

> While this thread was initially inspired by the feelings so accurately
> captured by Picard and Riker, there is another observation that I feel is
> worth acknowledging.
>
> As a global entity, the Wikimedia movement is often challenged by
> communication across diverse cultures, languages, and the realities of
> gender dynamics and history, among a plethora of other diversity-related
> considerations that are too numerous to list exhaustively here. Simply put,
> that often means that someone from one part of the world might not
> understand someone from another, and that is too often exacerbated by
> idiomatic language (to say nothing of my own verbosity here).
>
> This holds especially true online, where non-verbal communication lacks
> the nuance of a face-to-face encounter. The movement is concerned with
> broadening the sharing of information, and shared understanding. It's easy
> to see how that can be especially difficult with the challenges described.
>
> Inside jokes are fun, and often harmless (or better yet, provide
> opportunities to bond). They can also, to quote a colleague who helped me
> think through this, "perpetuate an exclusive vs inclusive experience." In
> this case, the joke assumes that everyone knows the best practice that
> passwords should not be simple and should not be written down. In
> discussing this with another colleague who helped me figure out what I was
> trying to articulate, the following was put to my attention, from the ongoing
> draft of the Code of Conduct for technical spaces
> :
>
> "Technical skills and community status make no difference to the right to
> be respected and the obligation to respect others. Newcomers and other
> contributors with limited experience in our community deserve a welcoming
> attitude and constructive feedback. Prolific contributions and technical
> expertise are not a justification for lower standards of behavior."
>
> At the very least, as yet another insightful colleague put it, the
> inconsistency of language in a UI can cause added cognitive load when using
> the product. At worst, things like the text in the standard Phabricator
> password-reset email can create a distancing user experience for those
> unfamiliar with the space from which the Phacility team is coming. I wanted
> to make sure that that reality was acknowledged, particularly given the
> space in which the Wikimedia movement operates.
>
>
>
> On Fri, Sep 30, 2016 at 12:34 AM, Prateek Saxena 
> wrote:
>
>> They moved the fun stuff to https://www.phacility.com/phabricator/ it
>> seems.
>>
>> On Fri, Sep 30, 2016 at 12:56 PM, Željko Filipin 
>> wrote:
>> > On Thu, Sep 29, 2016 at 8:27 PM, Greg Grossmeier 
>> wrote:
>> >>
>> >> Yeah, take a look at phabricator.com, a bit different style of humor,
>> but
>> >> they're consistent :)
>> >
>> >
>> > As far as I remember, their home page had several jokes. Looks like they
>> > went all serious and corporate recently, there is just one link to
>> pokemon
>> > site. :|
>> >
>> > https://phacility.com/
>> >
>> > Željko
>> >
>> > ___
>> > teampractices mailing list
>> > teampractices@lists.wikimedia.org
>> > https://lists.wikimedia.org/mailman/listinfo/teampractices
>> >
>>
>> ___
>> teampractices mailing list
>> teampractices@lists.wikimedia.org
>> https://lists.wikimedia.org/mailman/listinfo/teampractices
>>
>
>
> ___
> teampractices mailing list
> teampractices@lists.wikimedia.org
> https://lists.wikimedia.org/mailman/listinfo/teampractices
>
>
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Re: [teampractices] [LOLZ] Fwd: [Phabricator] Password Reset

[Greg Grossmeier]

Just making sure: That email that started the thread was from upstream
Phab not ours. Does our Phab install use that language. I presumed as we
have "serious business mode" enabled we wouldn't get it.

"Serious business mode" is effectively "turn off all of the funny names
for things".

Greg


> For what it's worth, it is reflected in our Localization best practices:
> https://www.mediawiki.org/wiki/Localisation
> 
> Search especially for "Avoid jargon and slang", but there are references to
> this throughout the document. The people who review changes that involve
> software messages (including myself) frequently bring this up.
> 
> בתאריך 3 באוק׳ 2016 20:39,‏ "Max Binder"  כתב:
> 
> > While this thread was initially inspired by the feelings so accurately
> > captured by Picard and Riker, there is another observation that I feel is
> > worth acknowledging.
> >
> > As a global entity, the Wikimedia movement is often challenged by
> > communication across diverse cultures, languages, and the realities of
> > gender dynamics and history, among a plethora of other diversity-related
> > considerations that are too numerous to list exhaustively here. Simply put,
> > that often means that someone from one part of the world might not
> > understand someone from another, and that is too often exacerbated by
> > idiomatic language (to say nothing of my own verbosity here).
> >
> > This holds especially true online, where non-verbal communication lacks
> > the nuance of a face-to-face encounter. The movement is concerned with
> > broadening the sharing of information, and shared understanding. It's easy
> > to see how that can be especially difficult with the challenges described.
> >
> > Inside jokes are fun, and often harmless (or better yet, provide
> > opportunities to bond). They can also, to quote a colleague who helped me
> > think through this, "perpetuate an exclusive vs inclusive experience." In
> > this case, the joke assumes that everyone knows the best practice that
> > passwords should not be simple and should not be written down. In
> > discussing this with another colleague who helped me figure out what I was
> > trying to articulate, the following was put to my attention, from the 
> > ongoing
> > draft of the Code of Conduct for technical spaces
> > :
> >
> > "Technical skills and community status make no difference to the right to
> > be respected and the obligation to respect others. Newcomers and other
> > contributors with limited experience in our community deserve a welcoming
> > attitude and constructive feedback. Prolific contributions and technical
> > expertise are not a justification for lower standards of behavior."
> >
> > At the very least, as yet another insightful colleague put it, the
> > inconsistency of language in a UI can cause added cognitive load when using
> > the product. At worst, things like the text in the standard Phabricator
> > password-reset email can create a distancing user experience for those
> > unfamiliar with the space from which the Phacility team is coming. I wanted
> > to make sure that that reality was acknowledged, particularly given the
> > space in which the Wikimedia movement operates.
> >
> >
> >
> > On Fri, Sep 30, 2016 at 12:34 AM, Prateek Saxena 
> > wrote:
> >
> >> They moved the fun stuff to https://www.phacility.com/phabricator/ it
> >> seems.
> >>
> >> On Fri, Sep 30, 2016 at 12:56 PM, Željko Filipin 
> >> wrote:
> >> > On Thu, Sep 29, 2016 at 8:27 PM, Greg Grossmeier 
> >> wrote:
> >> >>
> >> >> Yeah, take a look at phabricator.com, a bit different style of humor,
> >> but
> >> >> they're consistent :)
> >> >
> >> >
> >> > As far as I remember, their home page had several jokes. Looks like they
> >> > went all serious and corporate recently, there is just one link to
> >> pokemon
> >> > site. :|
> >> >
> >> > https://phacility.com/
> >> >
> >> > Željko
> >> >
> >> > ___
> >> > teampractices mailing list
> >> > teampractices@lists.wikimedia.org
> >> > https://lists.wikimedia.org/mailman/listinfo/teampractices
> >> >
> >>
> >> ___
> >> teampractices mailing list
> >> teampractices@lists.wikimedia.org
> >> https://lists.wikimedia.org/mailman/listinfo/teampractices
> >>
> >
> >
> > ___
> > teampractices mailing list
> > teampractices@lists.wikimedia.org
> > https://lists.wikimedia.org/mailman/listinfo/teampractices
> >
> >

> ___
> teampractices mailing list
> teampractices@lists.wikimedia.org
> https://lists.wikimedia.org/mailman/listinfo/teampractices


-- 
| Greg GrossmeierGPG: B2FA 27B1 F7EB D327 6B8E |
| Release Team ManagerA18D 1138 8E47 FAC8 1C7D |

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Re: [teampractices] [LOLZ] Fwd: [Phabricator] Password Reset

[Max Binder]

I'm not sure about the Wikimedia instance of Phab for password reset, but I
know upstream Phab uses terms like "Set Sail for Adventure!" where
Wikimedia uses "Submit," so I'd guess the password reset email is similar
to the latter.

On Mon, Oct 3, 2016 at 11:35 AM, Greg Grossmeier  wrote:

> Just making sure: That email that started the thread was from upstream
> Phab not ours. Does our Phab install use that language. I presumed as we
> have "serious business mode" enabled we wouldn't get it.
>
> "Serious business mode" is effectively "turn off all of the funny names
> for things".
>
> Greg
>
> 
> > For what it's worth, it is reflected in our Localization best practices:
> > https://www.mediawiki.org/wiki/Localisation
> >
> > Search especially for "Avoid jargon and slang", but there are references
> to
> > this throughout the document. The people who review changes that involve
> > software messages (including myself) frequently bring this up.
> >
> > בתאריך 3 באוק׳ 2016 20:39,‏ "Max Binder"  כתב:
> >
> > > While this thread was initially inspired by the feelings so accurately
> > > captured by Picard and Riker, there is another observation that I feel
> is
> > > worth acknowledging.
> > >
> > > As a global entity, the Wikimedia movement is often challenged by
> > > communication across diverse cultures, languages, and the realities of
> > > gender dynamics and history, among a plethora of other
> diversity-related
> > > considerations that are too numerous to list exhaustively here. Simply
> put,
> > > that often means that someone from one part of the world might not
> > > understand someone from another, and that is too often exacerbated by
> > > idiomatic language (to say nothing of my own verbosity here).
> > >
> > > This holds especially true online, where non-verbal communication lacks
> > > the nuance of a face-to-face encounter. The movement is concerned with
> > > broadening the sharing of information, and shared understanding. It's
> easy
> > > to see how that can be especially difficult with the challenges
> described.
> > >
> > > Inside jokes are fun, and often harmless (or better yet, provide
> > > opportunities to bond). They can also, to quote a colleague who helped
> me
> > > think through this, "perpetuate an exclusive vs inclusive experience."
> In
> > > this case, the joke assumes that everyone knows the best practice that
> > > passwords should not be simple and should not be written down. In
> > > discussing this with another colleague who helped me figure out what I
> was
> > > trying to articulate, the following was put to my attention, from the
> ongoing
> > > draft of the Code of Conduct for technical spaces
> > > :
> > >
> > > "Technical skills and community status make no difference to the right
> to
> > > be respected and the obligation to respect others. Newcomers and other
> > > contributors with limited experience in our community deserve a
> welcoming
> > > attitude and constructive feedback. Prolific contributions and
> technical
> > > expertise are not a justification for lower standards of behavior."
> > >
> > > At the very least, as yet another insightful colleague put it, the
> > > inconsistency of language in a UI can cause added cognitive load when
> using
> > > the product. At worst, things like the text in the standard Phabricator
> > > password-reset email can create a distancing user experience for those
> > > unfamiliar with the space from which the Phacility team is coming. I
> wanted
> > > to make sure that that reality was acknowledged, particularly given the
> > > space in which the Wikimedia movement operates.
> > >
> > >
> > >
> > > On Fri, Sep 30, 2016 at 12:34 AM, Prateek Saxena <
> psax...@wikimedia.org>
> > > wrote:
> > >
> > >> They moved the fun stuff to https://www.phacility.com/phabricator/ it
> > >> seems.
> > >>
> > >> On Fri, Sep 30, 2016 at 12:56 PM, Željko Filipin <
> zfili...@wikimedia.org>
> > >> wrote:
> > >> > On Thu, Sep 29, 2016 at 8:27 PM, Greg Grossmeier <
> g...@wikimedia.org>
> > >> wrote:
> > >> >>
> > >> >> Yeah, take a look at phabricator.com, a bit different style of
> humor,
> > >> but
> > >> >> they're consistent :)
> > >> >
> > >> >
> > >> > As far as I remember, their home page had several jokes. Looks like
> they
> > >> > went all serious and corporate recently, there is just one link to
> > >> pokemon
> > >> > site. :|
> > >> >
> > >> > https://phacility.com/
> > >> >
> > >> > Željko
> > >> >
> > >> > ___
> > >> > teampractices mailing list
> > >> > teampractices@lists.wikimedia.org
> > >> > https://lists.wikimedia.org/mailman/listinfo/teampractices
> > >> >
> > >>
> > >> ___
> > >> teampractices mailing list
> > >> teampractices@lists.wikimedia.org
> > >> https://lists.wikimedia.org/mailman/listinfo/teampractices
> > >>
> > >
> > >
> > > ___

Re: [teampractices] [LOLZ] Fwd: [Phabricator] Password Reset

[Andre Klapper]

On Mon, 2016-10-03 at 12:55 -0700, Max Binder wrote:
> I'm not sure about the Wikimedia instance of Phab for password reset

If anyone ever plans to set sail in their longboats on a voyage to
rediscover the lost "Password reset" option in *Wikimedia* Phabricator
(which requires you to either link your mw.org SUL/OAuth account or
Gerrit/wikitech/LDAP account when registering), please tell. 'cause
after many months on perilous stormy seas, my search was fruitless.

andre
-- 
Andre Klapper | Wikimedia Bugwrangler
http://blogs.gnome.org/aklapper/

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