Preston said:

>I have been ripped off a time or two at Pemex.

A common way they used to get people at Pemex was to not zero the pump when they start filling your tank. That way you end up paying for what was already dispensed to the guy before you as well as your own fuel. That is less a problem now because modern pumps automatically zero out when they are activated for a new sale, but I still always check. Another scam when you pay is to claim you gave them a smaller bill than you did and thus give you less change, for instance giving you change for a 200 when you gave them a 500. Once the bill you gave them disappears into their pocket it is difficult to prove what you gave them. I usually point out the denomination when I hand it to the clerk and seek acknowledgment. I often use big bills at Pemex because it is one of the places that can always make change, unlike tiendas in small towns. Of course you always want to count your change, because they will sometimes give you less than you're owed hoping you won't bother to count it. That happens at toll booths too, where people are in a hurry and roar off before counting their change.

It is interesting that the guy from the RV forum mentioned paying for gas with a credit or debit card. He was on Highway 15 in western Mexico and they may take those cards there, but I almost never see gas stations in central or eastern Mexico that do. I wish they did, because that would decrease the amount of cash we need to carry.

Mark Minton

I have been ripped off a time or two at Pemex.

Here is a story from a Mexico rv forum.

"In my 9 years of coming to Mexico for the winter,I've always been careful to watch what the attendant does,but today he got me just when I was distracted for a second.He shut it down and replaced the cap and told me to come inside for paying.I hesitated and walked back to see the amount and the pumps were blank. He took a minute or two waiting for the machine to spit out a receipt,then he handed it to me and right away I noticed it was for at least $26.00 more than it should be.I deal with liters at home so I know almost exactly what it takes,and knew this was wrong, but he didn't back down.He was charging me for 83 liters and the truck only holds 100 and it was just below half when I came in. I had no proof to argue the point,so paid and stomped out only to find my gauge reading 3/4 full. And now as I sit at the RV park in Hermosillo,I look at that receipt,which by the way he crumpled up and threw away and I retrieved,and I see that it is dated for yesterday at 5:17.Not even my receipt. So be ware you guys coming down Mex 15.Its just a few miles south of Santa Ana.A big one on the west side.#3811
Can anyone direct me to a site to go after these guys?"
"Send a complaint to this email: satciu...@cgc.pemex.com "

"It is important to always ask for a ticket. With the ticket, you have a much better chance of winning your case. Just ask for a "comprobante" or "ticket". If you pay with credit or debit there is no losing, you have all the proof you want."

Hope this helps someone. This type of problem in Mexico is not as common as it once was, but it still pays to be alert at the gas station.

Preston in Outer Browder, KY

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