Re: [time-nuts] Prologix VRBOOT error

2008-06-18 Thread Matt Ettus
I just wanted to let everyone know that with the help of a firmware
upgrade and some great support from Abdul, we no longer have any
problems with the Prologix GPIB interface.

Not having to rebuild GPIB drivers every time the kernel gets upgraded
is a huge win for us.

Thanks,
Matt


On Wed, Jun 4, 2008 at 6:50 AM, Prologix [EMAIL PROTECTED] wrote:
 Matt,

 We are testing a fix. I'll be in touch soon.

 Regards,
 Abdul

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
 Behalf Of Matt Ettus
 Sent: Wednesday, June 04, 2008 12:40 AM
 To: Discussion of precise time and frequency measurement
 Subject: Re: [time-nuts] Prologix VRBOOT error

 On Tue, Jun 3, 2008 at 5:31 PM, Prologix [EMAIL PROTECTED] wrote:
 Short version:
 Connect USB cable before connecting GPIB, and leave USB connected and
 powered.

 That isn't realistic for my setup.

 Long version:
 On startup, if one of the MCU I/O lines is pulled low, the controller will
 enter firmware update mode. As it happens, this I/O line is also one of
 the
 GPIB bus signals. Some instruments seem to have stronger pull-down on the
 bus lines than others. The controller may enter firmware update mode, if
 the
 USB cable is plugged in while the controller is connected to such an
 instrument. Since the pull-down is passive, this behavior could happen
 even
 if the instrument is powered down when connecting USB.

 Honestly, this sounds like a serious design flaw to me.  I have 5 GPIB
 instruments, and 3 of them cause this behavior.  If 3 pieces of test
 equipment from 3 different manufacturers cause this behavior, it must
 be pretty common.

 Matt

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Re: [time-nuts] Prologix VRBOOT error

2008-06-04 Thread Matt Ettus
On Tue, Jun 3, 2008 at 5:31 PM, Prologix [EMAIL PROTECTED] wrote:
 Short version:
 Connect USB cable before connecting GPIB, and leave USB connected and
 powered.

That isn't realistic for my setup.

 Long version:
 On startup, if one of the MCU I/O lines is pulled low, the controller will
 enter firmware update mode. As it happens, this I/O line is also one of the
 GPIB bus signals. Some instruments seem to have stronger pull-down on the
 bus lines than others. The controller may enter firmware update mode, if the
 USB cable is plugged in while the controller is connected to such an
 instrument. Since the pull-down is passive, this behavior could happen even
 if the instrument is powered down when connecting USB.

Honestly, this sounds like a serious design flaw to me.  I have 5 GPIB
instruments, and 3 of them cause this behavior.  If 3 pieces of test
equipment from 3 different manufacturers cause this behavior, it must
be pretty common.

Matt

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Re: [time-nuts] Prologix VRBOOT error

2008-06-04 Thread Prologix
Matt,

We are testing a fix. I'll be in touch soon.

Regards,
Abdul

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Matt Ettus
Sent: Wednesday, June 04, 2008 12:40 AM
To: Discussion of precise time and frequency measurement
Subject: Re: [time-nuts] Prologix VRBOOT error

On Tue, Jun 3, 2008 at 5:31 PM, Prologix [EMAIL PROTECTED] wrote:
 Short version:
 Connect USB cable before connecting GPIB, and leave USB connected and
 powered.

That isn't realistic for my setup.

 Long version:
 On startup, if one of the MCU I/O lines is pulled low, the controller will
 enter firmware update mode. As it happens, this I/O line is also one of
the
 GPIB bus signals. Some instruments seem to have stronger pull-down on the
 bus lines than others. The controller may enter firmware update mode, if
the
 USB cable is plugged in while the controller is connected to such an
 instrument. Since the pull-down is passive, this behavior could happen
even
 if the instrument is powered down when connecting USB.

Honestly, this sounds like a serious design flaw to me.  I have 5 GPIB
instruments, and 3 of them cause this behavior.  If 3 pieces of test
equipment from 3 different manufacturers cause this behavior, it must
be pretty common.

Matt

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Re: [time-nuts] Prologix VRBOOT error

2008-06-03 Thread Prologix
Hello Matt,

It appears your Prologix GPIB-USB controller is in firmware update mode.
Please follow these steps:

1. Disconnect USB cable and GPIB cable. If the controller is plugged onto an
instrument, unplug it.
2. Connect USB cable.
3. Connect GPIB cable, or plug onto instrument.

Let me know if you have more questions.

Regards,
Abdul

Prologix, llc
www.prologix.biz



-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Matt Ettus
Sent: Tuesday, June 03, 2008 4:19 PM
To: Discussion of precise time and frequency measurement
Subject: [time-nuts] Prologix VRBOOT error

I just received a Prologix GPIB interface today.  At first it was
working, but it only works some times when it is connected.  The
others it sends the following to minicom:

?VRBOOT???

It seems to get commands and try to respond, but it sends weird
things.  If I send a ++help it sends S and more question marks.
Pressing enter causes it to send more question marks.  Powering off
and back on doesn't help.

Anybody seen this behavior before?

Matt

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Re: [time-nuts] Prologix VRBOOT error

2008-06-03 Thread Matt Ettus
On Tue, Jun 3, 2008 at 5:03 PM, Prologix [EMAIL PROTECTED] wrote:
 Hello Matt,

 It appears your Prologix GPIB-USB controller is in firmware update mode.
 Please follow these steps:

 1. Disconnect USB cable and GPIB cable. If the controller is plugged onto an
 instrument, unplug it.
 2. Connect USB cable.
 3. Connect GPIB cable, or plug onto instrument.

 Let me know if you have more questions.

That seems to fix things.  Simply unplugging USB isn't enough -- I
have to take it off the instruments as well.

How do I keep from getting into that mode in the first place?  I need
this to work reliably without having to reconnect it several times a
day.

Matt

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Re: [time-nuts] Prologix VRBOOT error

2008-06-03 Thread Prologix
Short version:
Connect USB cable before connecting GPIB, and leave USB connected and
powered.

Long version:
On startup, if one of the MCU I/O lines is pulled low, the controller will
enter firmware update mode. As it happens, this I/O line is also one of the
GPIB bus signals. Some instruments seem to have stronger pull-down on the
bus lines than others. The controller may enter firmware update mode, if the
USB cable is plugged in while the controller is connected to such an
instrument. Since the pull-down is passive, this behavior could happen even
if the instrument is powered down when connecting USB.

Hope that helps.

Regards,
Abdul

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Matt Ettus
Sent: Tuesday, June 03, 2008 5:12 PM
To: Discussion of precise time and frequency measurement
Subject: Re: [time-nuts] Prologix VRBOOT error

On Tue, Jun 3, 2008 at 5:03 PM, Prologix [EMAIL PROTECTED] wrote:
 Hello Matt,

 It appears your Prologix GPIB-USB controller is in firmware update mode.
 Please follow these steps:

 1. Disconnect USB cable and GPIB cable. If the controller is plugged onto
an
 instrument, unplug it.
 2. Connect USB cable.
 3. Connect GPIB cable, or plug onto instrument.

 Let me know if you have more questions.

That seems to fix things.  Simply unplugging USB isn't enough -- I
have to take it off the instruments as well.

How do I keep from getting into that mode in the first place?  I need
this to work reliably without having to reconnect it several times a
day.

Matt

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