Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
-+-
 Reporter:  WalrusInAnus |  Owner:  tbb-
 |  team
 Type:  defect   | Status:  closed
 Priority:  Medium   |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:  fixed
 Keywords:  tbb-crash, tbb-7.0-issues, tbb-  |  Actual Points:
  regression, GeorgKoppen201803, |
  TorBrowserTeam201803   |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by gk):

 * status:  reopened => closed
 * resolution:   => fixed


Comment:

 Should be fixed in the alpha with the backport of the fix for bug 1389967.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by WalrusInAnus):

 I am on Windows 7 x64.
 It doesn't matter if I close the browser right after starting it or after
 an hour. I always get the crash message right after the window disappears.

 Now that I think about it, I get crashes after running for longer periods
 of time too, but I don't do that very often so I am not sure if it's the
 same type of crash (the dll in question).

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by cypherpunks):

 Measure the time from pressing Exit and a crash, if it is more than 60 sec
 - it's a "feature"!

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by WalrusInAnus):

 No, it's like half a second.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by cypherpunks):

 `dll_unloaded` is suspicious. Do you have some "security" programs
 installed?

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by WalrusInAnus):

 Yes. I use Eset Smart Security.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by cypherpunks):

 Remove it and test again.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by WalrusInAnus):

 That's complete nonsense.
 Are you even a part of the TOR devteam? I don't want to waste time talking
 to someone who has no idea.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by cypherpunks):

 Nonsense is your "Eset Smart Security". Tor team is busy with Tor, and
 this is a Tor Browser, and its team is busy too.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by gk):

 Calm down folks. WalrusInAnus could you remove that tool (disabling might
 not be enough) and test again? This is actually no nonsense. We have seen
 in the past a lot of "security" tools that a intercepting/interfering the
 browser or tor and are causing crashes. This might be another instance of
 that.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by WalrusInAnus):

 Well I've been using it for several years now AND I didn't have the
 crashing problem with TOR version 6 (any of them I believe), so it
 definitely is not the cause. It started again when TOR updated to v7.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by WalrusInAnus):

 I've tried it on different PC with no antivirus software installed though,
 and with same result.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by cypherpunks):

 Then it's a virus))

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by WalrusInAnus):

 Please stop commenting.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by gk):

 Replying to [comment:12 WalrusInAnus]:
 > Well I've been using it for several years now AND I didn't have the
 crashing problem with TOR version 6 (any of them I believe), so it
 definitely is not the cause. It started again when TOR updated to v7.

 Alright, I just looked at it on my Windows 7 64bit machine but could not
 reproduce these problems. Do they go away if you set
 `browser.tabs.remote.autostart.2` to `false` in your `about:config` and
 restart Tor Browser (this disables the multiprocess mode, maybe the crash
 is related to that one on your computer)?

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by WalrusInAnus):

 Nope, unfortunately no change.
 I tried a fresh "installation" as well in case it was something wrong with
 the profile (which I've been using for quite some time), but no luck.
 Are there old TOR versions to be downloaded from somewhere? I'd like to
 confirm v6 doesn't crash like I believe it didn't.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by gk):

 https://archive.torproject.org/tor-package-archive/torbrowser/

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by WalrusInAnus):

 Ok. Version 6.5a6 does not crash. Version 7 does (and so did the alphas or
 whatever the unstable versions are called).

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by gk):

 Could you test 6.5.2 which is the last stable before the switch to 7.0?
 Would you be willing to run test builds if I'd give some to you to track
 the problem down? Oh, another question: Does a normal Firefox 52 ESR crash
 for you as well (https://www.mozilla.org/en-
 US/firefox/organizations/all/)?

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by WalrusInAnus):

 Oh I thought I grabbed the last version before 7. Let me try again.
 I'll go with completely clean installation too. Brb.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by WalrusInAnus):

 Well, uh. I downloaded v7 again, installed to completely new folder with a
 new profile, and thus far it seems it's not crashing.
 Are you interested in a log from my regular installation to maybe try to
 figure out what went wrong? Something might have broken during upgrade
 from v6 to v7.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by gk):

 Replying to [comment:22 WalrusInAnus]:
 > Well, uh. I downloaded v7 again, installed to completely new folder with
 a new profile, and thus far it seems it's not crashing.
 > Are you interested in a log from my regular installation to maybe try to
 figure out what went wrong? Something might have broken during upgrade
 from v6 to v7 (which could happen to others I guess).

 What do you mean with "log"? What would help would be a diff between both
 folders trying to narrow down the difference that is causing the problem.
 Could you help with that?

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by WalrusInAnus):

 Well, Tor has logging built in, which is enabled from within torrc file. I
 thought it might be of some use.
 Don't know how to do the diff thing though, unfortunately. Which folders
 should I compare and how?

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by cypherpunks):

 Regression? (original bug was hard to reproduce too). MOZ_FOLD_LIBS_FLAGS?

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by gk):

 Replying to [comment:24 WalrusInAnus]:
 > Well, Tor has logging built in, which is enabled from within torrc file.
 I thought it might be of some use.

 Hm, maybe although I currently doubt that as it is the browser which is
 crashing. So, let's take this road later in case we have not solved the
 issue and have no clue on how to make progress.

 > Don't know how to do the diff thing though, unfortunately. Which folders
 should I compare and how?

 Not sure how to do that efficiently on Windows but you could do the
 following things:

 1) Copy the broken setup to a new folder (only use the one in the new
 folder for debugging; in case anything goes wrong you still have the
 broken setup at the original location to start over)
 2) Test that it is still broken in the new folder
 3) If 2) is the case remove the `TorBrowser` directory and everything
 below it (it is located in the `Browser` folder) and replace it with the
 `TorBrowser` contents of the working setup
 4) Test whether it is still broken

 This should help us narrow the issue down a lot and we can think about how
 to proceed further depending on the results.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by WalrusInAnus):

 Replacing the TorBrowser folder stopped the crashing.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by gk):

 Thanks, then you could start with 1) again but this time replace the
 `Data` directory in `Browser\TorBrowser` and see whether the problem is in
 that one.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by WalrusInAnus):

 Still no crashes. We're getting somewhere.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by gk):

 Okay, the crashes are caused by something in your `Data` directory then.
 Let's see. Do the crashes stop if you replace
 `Browser\TorBrowser\Data\Browser`? If som please test with replacing
 `Browser\TorBrowser\Data\Tor` as well to double-check that we did not make
 any mistakes. Exactly one of them should still lead to crashes.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by WalrusInAnus):

 Replacing \Browser\TorBrowser\Data\Tor\ had no effect, but
 \Browser\TorBrowser\Data\Browser\ stopped the crashes.

 That could indicate something rotten in the user profile, BUT if I do a
 clean install and copy the existing profile in there, it's not crashing.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by cypherpunks):

 Can you find nssckbi.dll_unloaded somewhere in the broken browser's
 folders?

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by WalrusInAnus):

 There's no such file anywhere. Only nssckbi.dll in \Browser\
 I'll keep trying to randomly replace files and see if I come up with
 something.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by gk):

 Replying to [comment:31 WalrusInAnus]:
 > Replacing \Browser\TorBrowser\Data\Tor\ had no effect, but
 \Browser\TorBrowser\Data\Browser\ stopped the crashes.
 >
 > That could indicate something rotten in the user profile, BUT if I do a
 clean install and copy the existing profile in there, it's not crashing.

 Weird. But we still have a way forward to narrow things down. I don't know
 how your profile directory looks like but I guess you know how to narrow
 the issue down further? Could you get back to us if you have found the
 culprit? And the question regarding `nssckbi.dll_unloaded` is a good one
 as well.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by WalrusInAnus):

 It seems like it could be something in prefs.js, but that's as far as I'm
 able to troubleshoot it. I don't know anything about the inner workings of
 Firefox.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by cypherpunks):

 Attach it here, let's take a look.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by WalrusInAnus):

 Allright, done.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by cypherpunks):

 Just don't use TorBrowser for Windows. Firefox for Windows were never used
 for real after to be built with MinGW.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by gk):

 Replying to [comment:37 WalrusInAnus]:
 > Allright, done.

 Thanks. So, looking at your preferences file and on our previous issues it
 seems you might have been running into something we had fixed in
 #13610/#10761. Could you go to `about:preferences#privacy` in your broken
 Tor Browser and make sure to select the "Never remember history" option
 and do a restart. Do the crashes still occur afterwards?

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---

Comment (by WalrusInAnus):

 I thought we were finished (in part due to the other guy's nonsense
 comments here) and have since deleted the old profile and started anew.
 Sorry.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  closed
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:  worksforme
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+
Changes (by gk):

 * status:  needs_information => closed
 * resolution:   => worksforme


Comment:

 Replying to [comment:40 WalrusInAnus]:
 > I thought we were finished (in part due to the other guy's nonsense
 comments here) and have since deleted the old profile and started anew.
 Sorry.

 No worries. If similar things come up again we'll know where to look I
 guess. :)

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  closed
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:  worksforme
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+

Comment (by cypherpunks):

 > worksforme
 Then you need to disable changing for about:preferences#privacy or
 something yet, who knows what config can to brick user's
 privacy/expirience again if browser unsupport mingw build env for real.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  closed
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:  worksforme
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+

Comment (by gk):

 Replying to [comment:42 cypherpunks]:
 > > worksforme
 > Then you need to disable changing for about:preferences#privacy or
 something yet, who knows what config can to brick user's
 privacy/expirience again if browser unsupport mingw build env for real.

 It's not clear whether my theory in comment:39 is actually true. I could
 not reproduce the problem following the steps in #10761.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  closed
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:  worksforme
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+

Comment (by cypherpunks):

 > I could not reproduce the problem following the steps in #10761.

 Because it's race condition, in ideal world (where users with bug lives)
 dll unloaded just after last FreeLibrary() called, in non-ideal world
 (where users without bug lives) code with thunk from freed library still
 in place and PR_Free() successfully finished.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  closed
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:  worksforme
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+

Comment (by gk):

 I am wondering, though, why this is happening again (assuming it is really
 something like #10761) because it seemed to me the underlying issues got
 fixed and the fixes are available in esr45/esr52.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  closed
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:  worksforme
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+

Comment (by cypherpunks):

 https://hg.mozilla.org/mozilla-central/rev/169d5dfe505f

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
---+
 Reporter:  WalrusInAnus   |  Owner:  tbb-team
 Type:  defect | Status:  closed
 Priority:  High   |  Milestone:
Component:  Applications/Tor Browser   |Version:
 Severity:  Major  | Resolution:  worksforme
 Keywords:  tbb-crash, tbb-regression  |  Actual Points:
Parent ID: | Points:
 Reviewer: |Sponsor:
---+
Changes (by cypherpunks):

 * keywords:  tbb-crash => tbb-crash, tbb-regression


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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
---+
 Reporter:  WalrusInAnus   |  Owner:  tbb-team
 Type:  defect | Status:  closed
 Priority:  High   |  Milestone:
Component:  Applications/Tor Browser   |Version:
 Severity:  Major  | Resolution:  worksforme
 Keywords:  tbb-crash, tbb-regression  |  Actual Points:
Parent ID: | Points:
 Reviewer: |Sponsor:
---+

Comment (by gk):

 Replying to [comment:46 cypherpunks]:
 > https://hg.mozilla.org/mozilla-central/rev/169d5dfe505f

 What do you mean to say with that changelog? That the usage of `-mnop-fun-
 dllimport` is back and the reason for the crashes (even though it got
 fixed in upstream NSS with
 https://bugzilla.mozilla.org/show_bug.cgi?id=1151447)?

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
---+
 Reporter:  WalrusInAnus   |  Owner:  tbb-team
 Type:  defect | Status:  closed
 Priority:  High   |  Milestone:
Component:  Applications/Tor Browser   |Version:
 Severity:  Major  | Resolution:  worksforme
 Keywords:  tbb-crash, tbb-regression  |  Actual Points:
Parent ID: | Points:
 Reviewer: |Sponsor:
---+

Comment (by cypherpunks):

 https://gitweb.torproject.org/tor-
 browser.git/tree/config/external/nss/Makefile.in?h=tor-
 browser-52.2.0esr-7.0-1#n273

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
-+-
 Reporter:  WalrusInAnus |  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  reopened
 Priority:  Medium   |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-crash, tbb-7.0-issues, tbb-  |  Actual Points:
  regression |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by gk):

 * priority:  High => Medium
 * keywords:  tbb-crash, tbb-regression => tbb-crash, tbb-7.0-issues, tbb-
 regression
 * status:  closed => reopened
 * resolution:  worksforme =>
 * severity:  Major => Normal


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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
-+-
 Reporter:  WalrusInAnus |  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  reopened
 Priority:  Medium   |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-crash, tbb-7.0-issues, tbb-  |  Actual Points:
  regression, TorBrowserTeam20708,   |
  GeorgKoppen20108   |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by gk):

 * keywords:
 tbb-crash, tbb-7.0-issues, tbb-regression, TorBrowserTeam20707,
 GeorgKoppen20107
 =>
 tbb-crash, tbb-7.0-issues, tbb-regression, TorBrowserTeam20708,
 GeorgKoppen20108


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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
-+-
 Reporter:  WalrusInAnus |  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  reopened
 Priority:  Medium   |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-crash, tbb-7.0-issues, tbb-  |  Actual Points:
  regression, TorBrowserTeam20707,   |
  GeorgKoppen20107   |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by gk):

 * keywords:  tbb-crash, tbb-7.0-issues, tbb-regression =>
 tbb-crash, tbb-7.0-issues, tbb-regression, TorBrowserTeam20707,
 GeorgKoppen20107


Comment:

 I have found a machine where I can reproduce this issue. Putting this
 ticket on my radar then.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
-+-
 Reporter:  WalrusInAnus |  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  reopened
 Priority:  Medium   |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-crash, tbb-7.0-issues, tbb-  |  Actual Points:
  regression, TorBrowserTeam201708,  |
  GeorgKoppen201708  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by gk):

 * keywords:
 tbb-crash, tbb-7.0-issues, tbb-regression, TorBrowserTeam20708,
 GeorgKoppen20108
 =>
 tbb-crash, tbb-7.0-issues, tbb-regression, TorBrowserTeam201708,
 GeorgKoppen201708


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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
-+-
 Reporter:  WalrusInAnus |  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  reopened
 Priority:  Medium   |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-crash, tbb-7.0-issues, tbb-  |  Actual Points:
  regression, GeorgKoppen201709, |
  TorBrowserTeam201709   |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by cypherpunks):

 FWIW: this is https://bugzilla.mozilla.org/show_bug.cgi?id=1389967

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
-+-
 Reporter:  WalrusInAnus |  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  reopened
 Priority:  Medium   |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-crash, tbb-7.0-issues, tbb-  |  Actual Points:
  regression, GeorgKoppen201709, |
  TorBrowserTeam201709   |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by sudha@…):

 I have seen this bug since ages ago, most likely from the first 7a
 version. Certainly it is present on all 7 alphas for windows.

 Steps to reproduce from fresh install are very easy -- I have reproduced
 that on three different systems, Win8.1, Win10 1703 and 1607 builds.

 What's worse, after quite a while of such usage the Tor profile can appear
 very corrupted -- to the point that tor browser starts crashing on start,
 or more specifically -- start browser and then click on a tab get a crash.

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
-+-
 Reporter:  WalrusInAnus |  Owner:  tbb-
 |  team
 Type:  defect   | Status:
 |  reopened
 Priority:  Medium   |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Normal   | Resolution:
 Keywords:  tbb-crash, tbb-7.0-issues, tbb-  |  Actual Points:
  regression, TorBrowserTeam201710,  |
  GeorgKoppen201711  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by gk):

 FWIW here is the stack trace I get when crashing:
 {{{
 Program received signal SIGSEGV, Segmentation fault.
 [Switching to Thread 1048.0x1cc]
 0x6edfda4c in ?? ()
 (gdb) bt
 #0  0x6edfda4c in ?? ()
 #1  0x634cca60 in _PR_DestroyThreadPrivate ()
from C:\Users\user\Desktop\Tor Browser\Browser\nss3.dll
 #2  0x634cbb1a in _PR_CleanupThread ()
from C:\Users\user\Desktop\Tor Browser\Browser\nss3.dll
 #3  0x634ca36c in _PR_NativeRunThread ()
from C:\Users\user\Desktop\Tor Browser\Browser\nss3.dll
 #4  0x634bc19e in pr_root@4 ()
from C:\Users\user\Desktop\Tor Browser\Browser\nss3.dll
 #5  0x6c29c556 in endthreadex ()
from C:\Users\user\Desktop\Tor Browser\Browser\msvcr100.dll
 #6  0x6c29c600 in endthreadex ()
from C:\Users\user\Desktop\Tor Browser\Browser\msvcr100.dll
 #7  0x7572ef8c in KERNEL32!AcquireSRWLockExclusive ()
from C:\Windows\system32\kernel32.dll
 #8  0x76ed367a in ntdll!RtlInsertElementGenericTableAvl ()
from C:\Windows\system32\ntdll.dll
 #9  0x76ed364d in ntdll!RtlInsertElementGenericTableAvl ()
from C:\Windows\system32\ntdll.dll
 #10 0x in ?? ()
 }}}

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Re: [tor-bugs] #22581 [Applications/Tor Browser]: Tor browser is crashing on exit on Windows (was: TOR crashing on exit)

[Tor Bug Tracker & Wiki]

#22581: Tor browser is crashing on exit on Windows
--+---
 Reporter:  WalrusInAnus  |  Owner:  tbb-team
 Type:  defect| Status:  needs_information
 Priority:  High  |  Milestone:
Component:  Applications/Tor Browser  |Version:
 Severity:  Major | Resolution:
 Keywords:  tbb-crash |  Actual Points:
Parent ID:| Points:
 Reviewer:|Sponsor:
--+---
Changes (by gk):

 * keywords:   => tbb-crash
 * priority:  Medium => High
 * status:  new => needs_information
 * severity:  Normal => Major


Comment:

 Does the browser crash as well if you are not surfing to some website but
 are rather just opening it and then closing it again? Which Windows
 version is that?

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