Re: [tor-bugs] #27485 [Applications/Tor Browser]: Onboarding: user not taught *how* to open the security-slider dialog

[Tor Bug Tracker & Wiki]

#27485: Onboarding: user not taught *how* to open the security-slider dialog
-+-
 Reporter:  dmr  |  Owner:  tbb-
 |  team
 Type:  defect   | Status:  closed
 Priority:  High |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Major| Resolution:  fixed
 Keywords:  tbb-8.0-issues, tbb-onboarding, ux-  |  Actual Points:
  team, tbb-8.5, TorBrowserTeam201903|
Parent ID:   | Points:
 Reviewer:   |Sponsor:
 |  Sponsor9
-+-
Changes (by pili):

 * sponsor:   => Sponsor9


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Re: [tor-bugs] #27485 [Applications/Tor Browser]: Onboarding: user not taught *how* to open the security-slider dialog

[Tor Bug Tracker & Wiki]

#27485: Onboarding: user not taught *how* to open the security-slider dialog
-+-
 Reporter:  dmr  |  Owner:  tbb-
 |  team
 Type:  defect   | Status:  closed
 Priority:  High |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Major| Resolution:  fixed
 Keywords:  tbb-8.0-issues, tbb-onboarding, ux-  |  Actual Points:
  team, tbb-8.5, TorBrowserTeam201903|
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by gk):

 * keywords:  tbb-8.0-issues, tbb-onboarding, ux-team, tbb-8.5 =>
 tbb-8.0-issues, tbb-onboarding, ux-team, tbb-8.5, TorBrowserTeam201903


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Re: [tor-bugs] #27485 [Applications/Tor Browser]: Onboarding: user not taught *how* to open the security-slider dialog

[Tor Bug Tracker & Wiki]

#27485: Onboarding: user not taught *how* to open the security-slider dialog
-+-
 Reporter:  dmr  |  Owner:  tbb-
 |  team
 Type:  defect   | Status:  closed
 Priority:  High |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Major| Resolution:  fixed
 Keywords:  tbb-8.0-issues, tbb-onboarding, ux-  |  Actual Points:
  team, tbb-8.5  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by gk):

 * status:  new => closed
 * resolution:   => fixed


Comment:

 We are done here with #28628 solved.

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Re: [tor-bugs] #27485 [Applications/Tor Browser]: Onboarding: user not taught *how* to open the security-slider dialog

[Tor Bug Tracker & Wiki]

#27485: Onboarding: user not taught *how* to open the security-slider dialog
-+-
 Reporter:  dmr  |  Owner:  tbb-
 |  team
 Type:  defect   | Status:  new
 Priority:  High |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Major| Resolution:
 Keywords:  tbb-8.0-issues, tbb-onboarding, ux-  |  Actual Points:
  team, tbb-8.5  |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by gk):

 * keywords:  tbb-8.0-issues, tbb-onboarding, ux-team => tbb-8.0-issues,
 tbb-onboarding, ux-team, tbb-8.5


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Re: [tor-bugs] #27485 [Applications/Tor Browser]: Onboarding: user not taught *how* to open the security-slider dialog

[Tor Bug Tracker & Wiki]

#27485: Onboarding: user not taught *how* to open the security-slider dialog
-+-
 Reporter:  dmr  |  Owner:  tbb-
 |  team
 Type:  defect   | Status:  new
 Priority:  High |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Major| Resolution:
 Keywords:  tbb-8.0-issues, tbb-onboarding, ux-  |  Actual Points:
  team   |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by antonela):

 #28628 will fix this.

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Re: [tor-bugs] #27485 [Applications/Tor Browser]: Onboarding: user not taught *how* to open the security-slider dialog

[Tor Bug Tracker & Wiki]

#27485: Onboarding: user not taught *how* to open the security-slider dialog
-+-
 Reporter:  dmr  |  Owner:  tbb-
 |  team
 Type:  defect   | Status:  new
 Priority:  High |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Major| Resolution:
 Keywords:  tbb-8.0-issues, tbb-onboarding, ux-  |  Actual Points:
  team   |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by gk):

 Replying to [comment:5 mcs]:
 > Replying to [comment:4 antonela]:
 > > > Why can't we combine both: prompting and opening?
 > >
 > > mmm, because the trigger is a button/link and it just triggers one
 thing?
 >
 > gk, do you mean that clicking the button would trigger a three step
 automatic sequence: open the menu, pause for a second or two, highlight
 `Security Settings...`, pause, and then open the settings dialog?

 Yes, something like that.

 > > Also, is interesting this behavior because the user needs to click on
 the highlighted menu to open the slider and this effort makes it memorable
 for the next time.
 >
 > This is a good point. My concern with the proposed change is that people
 won't necessarily make the connection between the Torbutton toolbar icon
 and the open menu (Torbutton does not provide a connecting arrow or a
 persistent highlight of the onion icon). I suspect that is one of gk's
 concerns as well.

 Yep.

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Re: [tor-bugs] #27485 [Applications/Tor Browser]: Onboarding: user not taught *how* to open the security-slider dialog

[Tor Bug Tracker & Wiki]

#27485: Onboarding: user not taught *how* to open the security-slider dialog
-+-
 Reporter:  dmr  |  Owner:  tbb-
 |  team
 Type:  defect   | Status:  new
 Priority:  High |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Major| Resolution:
 Keywords:  tbb-8.0-issues, tbb-onboarding, ux-  |  Actual Points:
  team   |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by mcs):

 Replying to [comment:4 antonela]:
 > > Why can't we combine both: prompting and opening?
 >
 > mmm, because the trigger is a button/link and it just triggers one
 thing?

 gk, do you mean that clicking the button would trigger a three step
 automatic sequence: open the menu, pause for a second or two, highlight
 `Security Settings...`, pause, and then open the settings dialog?

 > Also, is interesting this behavior because the user needs to click on
 the highlighted menu to open the slider and this effort makes it memorable
 for the next time.

 This is a good point. My concern with the proposed change is that people
 won't necessarily make the connection between the Torbutton toolbar icon
 and the open menu (Torbutton does not provide a connecting arrow or a
 persistent highlight of the onion icon). I suspect that is one of gk's
 concerns as well.

 Also, from an implementation point of view, this will require new code
 that knows how to open the Torbutton menu. Kathy and I don't know how much
 work that will be.

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Re: [tor-bugs] #27485 [Applications/Tor Browser]: Onboarding: user not taught *how* to open the security-slider dialog

[Tor Bug Tracker & Wiki]

#27485: Onboarding: user not taught *how* to open the security-slider dialog
-+-
 Reporter:  dmr  |  Owner:  tbb-
 |  team
 Type:  defect   | Status:  new
 Priority:  High |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Major| Resolution:
 Keywords:  tbb-8.0-issues, tbb-onboarding, ux-  |  Actual Points:
  team   |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by antonela):

 > Why can't we combine both: prompting and opening?

 mmm, because the trigger is a button/link and it just triggers one thing?

 Also, is interesting this behavior because the user needs to click on the
 highlighted menu to open the slider and this effort makes it memorable for
 the next time.

 A gif showing how it is working at Firefox here
 https://trac.torproject.org/projects/tor/attachment/ticket/27485/show-in-
 context.gif

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Re: [tor-bugs] #27485 [Applications/Tor Browser]: Onboarding: user not taught *how* to open the security-slider dialog

[Tor Bug Tracker & Wiki]

#27485: Onboarding: user not taught *how* to open the security-slider dialog
-+-
 Reporter:  dmr  |  Owner:  tbb-
 |  team
 Type:  defect   | Status:  new
 Priority:  High |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Major| Resolution:
 Keywords:  tbb-8.0-issues, tbb-onboarding, ux-  |  Actual Points:
  team   |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by antonela):

 * Attachment "show-in-context.gif" added.


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Re: [tor-bugs] #27485 [Applications/Tor Browser]: Onboarding: user not taught *how* to open the security-slider dialog

[Tor Bug Tracker & Wiki]

#27485: Onboarding: user not taught *how* to open the security-slider dialog
-+-
 Reporter:  dmr  |  Owner:  tbb-
 |  team
 Type:  defect   | Status:  new
 Priority:  High |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Major| Resolution:
 Keywords:  tbb-8.0-issues, tbb-onboarding, ux-  |  Actual Points:
  team   |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by gk):

 Replying to [comment:2 antonela]:
 > hey, you're right! thanks for reporting it.
 >
 > My fix here: Prompt the menu item instead of opening the Secure
 Settings. You can click the prototype here

 Why can't we combine both: prompting and opening?

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Re: [tor-bugs] #27485 [Applications/Tor Browser]: Onboarding: user not taught *how* to open the security-slider dialog

[Tor Bug Tracker & Wiki]

#27485: Onboarding: user not taught *how* to open the security-slider dialog
-+-
 Reporter:  dmr  |  Owner:  tbb-
 |  team
 Type:  defect   | Status:  new
 Priority:  High |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Major| Resolution:
 Keywords:  tbb-8.0-issues, tbb-onboarding, ux-  |  Actual Points:
  team   |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-

Comment (by antonela):

 hey, you're right! thanks for reporting it.

 My fix here: Prompt the menu item instead of opening the Secure Settings.
 You can click the prototype here
 https://marvelapp.com/5981a4b/screen/47690416

 This solution is temporal because probably the security settings will have
 their icon on the toolbar or will be configured on `Settings`. Anyways,
 when that changes this solution will still be useful because we can still
 highlight where those settings are :)

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Re: [tor-bugs] #27485 [Applications/Tor Browser]: Onboarding: user not taught *how* to open the security-slider dialog

[Tor Bug Tracker & Wiki]

#27485: Onboarding: user not taught *how* to open the security-slider dialog
-+-
 Reporter:  dmr  |  Owner:  tbb-
 |  team
 Type:  defect   | Status:  new
 Priority:  High |  Milestone:
Component:  Applications/Tor Browser |Version:
 Severity:  Major| Resolution:
 Keywords:  tbb-8.0-issues, tbb-onboarding, ux-  |  Actual Points:
  team   |
Parent ID:   | Points:
 Reviewer:   |Sponsor:
-+-
Changes (by gk):

 * keywords:  ff60-esr, ux-team, tbb-security-slider => tbb-8.0-issues, tbb-
 onboarding, ux-team


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