Re: [tor-bugs] #30090 [UX]: Make a list of potential .onion errors

[Tor Bug Tracker & Wiki]

#30090: Make a list of potential .onion errors
+
 Reporter:  pili|  Owner:  antonela
 Type:  task| Status:  closed
 Priority:  Medium  |  Milestone:
Component:  UX  |Version:
 Severity:  Normal  | Resolution:  implemented
 Keywords:  |  Actual Points:
Parent ID:  #19251  | Points:
 Reviewer:  |Sponsor:  Sponsor27-must
+
Changes (by antonela):

 * status:  new => closed
 * resolution:   => implemented


Comment:

 We are done here. Implementation is happening in the parent.

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Re: [tor-bugs] #30090 [UX]: Make a list of potential .onion errors

[Tor Bug Tracker & Wiki]

#30090: Make a list of potential .onion errors
+
 Reporter:  pili|  Owner:  antonela
 Type:  task| Status:  new
 Priority:  Medium  |  Milestone:
Component:  UX  |Version:
 Severity:  Normal  | Resolution:
 Keywords:  |  Actual Points:
Parent ID:  #19251  | Points:
 Reviewer:  |Sponsor:  Sponsor27-must
+

Comment (by antonela):

 The list of errors we are going to work with is defined. I think we can
 close this ticket after the proper specs are added to the regular
 documentation.

 Is this up to date? is this the place where we should document these
 errors?
 https://github.com/torproject/torspec/blob/master/proposals/304-socks5
 -extending-hs-error-codes.txt

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Re: [tor-bugs] #30090 [UX]: Make a list of potential .onion errors

[Tor Bug Tracker & Wiki]

#30090: Make a list of potential .onion errors
+
 Reporter:  pili|  Owner:  antonela
 Type:  task| Status:  new
 Priority:  Medium  |  Milestone:
Component:  UX  |Version:
 Severity:  Normal  | Resolution:
 Keywords:  |  Actual Points:
Parent ID:  #19251  | Points:
 Reviewer:  |Sponsor:  Sponsor27-must
+

Comment (by pili):

 Since this ticket is about listing all errors and it seems like we have
 done that, can we close this ticket now and continue discussion about the
 error page behaviour in #19251 ?

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Re: [tor-bugs] #30090 [UX]: Make a list of potential .onion errors

[Tor Bug Tracker & Wiki]

#30090: Make a list of potential .onion errors
+
 Reporter:  pili|  Owner:  antonela
 Type:  task| Status:  new
 Priority:  Medium  |  Milestone:
Component:  UX  |Version:
 Severity:  Normal  | Resolution:
 Keywords:  |  Actual Points:
Parent ID:  #19251  | Points:
 Reviewer:  |Sponsor:  Sponsor27-must
+

Comment (by pili):

 Replying to [comment:13 antonela]:
 > Thanks for the review! I updated #comment:9. For 0xF2 and 0xF3, maybe we
 can mark both network and service with an X? What'd you suggest?

 My suggestion would be to mark both network and service with an "?"

 There may be better solutions though

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Re: [tor-bugs] #30090 [UX]: Make a list of potential .onion errors

[Tor Bug Tracker & Wiki]

#30090: Make a list of potential .onion errors
+
 Reporter:  pili|  Owner:  antonela
 Type:  task| Status:  new
 Priority:  Medium  |  Milestone:
Component:  UX  |Version:
 Severity:  Normal  | Resolution:
 Keywords:  |  Actual Points:
Parent ID:  #19251  | Points:
 Reviewer:  |Sponsor:  Sponsor27-must
+

Comment (by antonela):

 Thanks for the review! I updated #comment:9. For 0xF2 and 0xF3, maybe we
 can mark both network and service with an X? What'd you suggest?

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Re: [tor-bugs] #30090 [UX]: Make a list of potential .onion errors

[Tor Bug Tracker & Wiki]

#30090: Make a list of potential .onion errors
+
 Reporter:  pili|  Owner:  antonela
 Type:  task| Status:  new
 Priority:  Medium  |  Milestone:
Component:  UX  |Version:
 Severity:  Normal  | Resolution:
 Keywords:  |  Actual Points:
Parent ID:  #19251  | Points:
 Reviewer:  |Sponsor:  Sponsor27-must
+

Comment (by mcs):

 Replying to [comment:11 mcs]:
 > Also, 0xF2 and 0xF3 could be caused by a network problem or a service
 problem (at least that is how I read
 [https://lists.torproject.org/pipermail/tor-dev/2019-September/014046.html
 asn's message]). Thinking about the proposal in ticket:19251#comment:6,
 does that mean that we don't know where to place the blame for the failure
 (network or service)?

 And now I see that asn made essentially this same comment in
 ticket:19251#comment:8. Sorry for the redundant comment.

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Re: [tor-bugs] #30090 [UX]: Make a list of potential .onion errors

[Tor Bug Tracker & Wiki]

#30090: Make a list of potential .onion errors
+
 Reporter:  pili|  Owner:  antonela
 Type:  task| Status:  new
 Priority:  Medium  |  Milestone:
Component:  UX  |Version:
 Severity:  Normal  | Resolution:
 Keywords:  |  Actual Points:
Parent ID:  #19251  | Points:
 Reviewer:  |Sponsor:  Sponsor27-must
+

Comment (by mcs):

 Also, 0xF2 and 0xF3 could be caused by a network problem or a service
 problem (at least that is how I read
 [https://lists.torproject.org/pipermail/tor-dev/2019-September/014046.html
 asn's message]). Thinking about the proposal in ticket:19251#comment:6,
 does that mean that we don't know where to place the blame for the failure
 (network or service)?

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Re: [tor-bugs] #30090 [UX]: Make a list of potential .onion errors

[Tor Bug Tracker & Wiki]

#30090: Make a list of potential .onion errors
+
 Reporter:  pili|  Owner:  antonela
 Type:  task| Status:  new
 Priority:  Medium  |  Milestone:
Component:  UX  |Version:
 Severity:  Normal  | Resolution:
 Keywords:  |  Actual Points:
Parent ID:  #19251  | Points:
 Reviewer:  |Sponsor:  Sponsor27-must
+

Comment (by mcs):

 R.e. comment:9, for 0xF4 there is recovery and it is the same as for 0xF5:
 the #30237 implementation will prompt. An improvement to our prompt would
 be to distinguish between these two situations; the current patches do
 not. For example, we could add extra text in the 0xF5 case such as
 "Incorrect key."

 Also, the last line in the table should be updated to match the `tor`
 implementation (see #32546). 0xF6 is "Bad address."

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Re: [tor-bugs] #30090 [UX]: Make a list of potential .onion errors

[Tor Bug Tracker & Wiki]

#30090: Make a list of potential .onion errors
+
 Reporter:  pili|  Owner:  antonela
 Type:  task| Status:  new
 Priority:  Medium  |  Milestone:
Component:  UX  |Version:
 Severity:  Normal  | Resolution:
 Keywords:  |  Actual Points:
Parent ID:  #19251  | Points:
 Reviewer:  |Sponsor:  Sponsor27-must
+

Comment (by antonela):

 ** Updated **

 ||Code|| Layer  || Type of Error || Error Description   || Title ||
 Recovery || Unsafe path ||
 ||XF0 || service|| Service Error || Service descriptor can not be found ||
 Onion not Found  || Maybe?   || No ||
 ||XF1 || net|| Network Error || Onion service Descriptor is Invalid ||
 Network error|| Yes - Reconnect || No ||
 ||XF2 || net|| Network Error || Onion service Introduction Failed   ||
 Network error|| Yes - Reconnect  || No ||
 ||XF3 || net|| Network Error || Onion service Rendezvous Failed ||
 Network error|| Yes - Reconnect || No ||
 ||XF4 || client || Client Error  || Missing client authorization||
 Not Authorized   || No   || No ||
 ||XF5 || client || Client Error  || Wrong client authorization  || Wrong
 passphrase || #30237 || No ||
 ||XF6?|| client || Client Error  || Service wrong lenght|| Wrong
 address|| No   || No ||

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Re: [tor-bugs] #30090 [UX]: Make a list of potential .onion errors

[Tor Bug Tracker & Wiki]

#30090: Make a list of potential .onion errors
+
 Reporter:  pili|  Owner:  antonela
 Type:  task| Status:  new
 Priority:  Medium  |  Milestone:
Component:  UX  |Version:
 Severity:  Normal  | Resolution:
 Keywords:  |  Actual Points:
Parent ID:  #19251  | Points:
 Reviewer:  |Sponsor:  Sponsor27-must
+
Changes (by mcs):

 * cc: brade, mcs (added)


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Re: [tor-bugs] #30090 [UX]: Make a list of potential .onion errors

[Tor Bug Tracker & Wiki]

#30090: Make a list of potential .onion errors
+
 Reporter:  pili|  Owner:  antonela
 Type:  task| Status:  new
 Priority:  Medium  |  Milestone:
Component:  UX  |Version:
 Severity:  Normal  | Resolution:
 Keywords:  |  Actual Points:
Parent ID:  #19251  | Points:
 Reviewer:  |Sponsor:  Sponsor27-must
+

Comment (by antonela):

 https://lists.torproject.org/pipermail/tor-dev/2019-September/014046.html

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Re: [tor-bugs] #30090 [UX]: Make a list of potential .onion errors

[Tor Bug Tracker & Wiki]

#30090: Make a list of potential .onion errors
+
 Reporter:  pili|  Owner:  antonela
 Type:  task| Status:  new
 Priority:  Medium  |  Milestone:
Component:  UX  |Version:
 Severity:  Normal  | Resolution:
 Keywords:  |  Actual Points:
Parent ID:  #19251  | Points:
 Reviewer:  |Sponsor:  Sponsor27-must
+

Comment (by antonela):

 Should we list #30022 typo errors here too? Do we want to support this
 feedback in Tor? Or is it something the client will figure out?

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Re: [tor-bugs] #30090 [UX]: Make a list of potential .onion errors

[Tor Bug Tracker & Wiki]

#30090: Make a list of potential .onion errors
+
 Reporter:  pili|  Owner:  antonela
 Type:  task| Status:  new
 Priority:  Medium  |  Milestone:
Component:  UX  |Version:
 Severity:  Normal  | Resolution:
 Keywords:  |  Actual Points:
Parent ID:  #19251  | Points:
 Reviewer:  |Sponsor:  Sponsor27-must
+

Comment (by antonela):

 Hi! We have three ux challenges here:

 1. how to inform the error to users
 2. how we enable users to recover from that error if that is possible
 3. how we encourage users to pick the safer path if an unsafe path is
 available

 Ideally, this approach extends error management that could work in other
 clients and is not a specific feature for Tor Browser. The parent #30025
 ticket will host Tor Browser specifics to this errors.

 Proposal 304 has already some errors.

 ||Code || Type of Error || Error Page Copy || Recovery || Unsafe path ||
 ||XF0  || Descriptor Can Not be Found || Onion Not Found|| No || No ||
 ||XF1  || Descriptor Is Invalid || ? || Yes? || No ||
 ||XF2  || Introduction Failed || ? || ? || No ||
 ||XF3  || Rendezvous Failed || ? || Yes? ||  No ||

 Do we want to extend this list? Could you help me to fill the table?

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Re: [tor-bugs] #30090 [UX]: Make a list of potential .onion errors

[Tor Bug Tracker & Wiki]

#30090: Make a list of potential .onion errors
+
 Reporter:  pili|  Owner:  antonela
 Type:  task| Status:  new
 Priority:  Medium  |  Milestone:
Component:  UX  |Version:
 Severity:  Normal  | Resolution:
 Keywords:  |  Actual Points:
Parent ID:  #19251  | Points:
 Reviewer:  |Sponsor:  Sponsor27-must
+

Comment (by antonela):

 https://github.com/torproject/torspec/blob/master/proposals/304-socks5
 -extending-hs-error-codes.txt

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Re: [tor-bugs] #30090 [UX]: Make a list of potential .onion errors

[Tor Bug Tracker & Wiki]

#30090: Make a list of potential .onion errors
+
 Reporter:  pili|  Owner:  antonela
 Type:  task| Status:  new
 Priority:  Medium  |  Milestone:
Component:  UX  |Version:
 Severity:  Normal  | Resolution:
 Keywords:  |  Actual Points:
Parent ID:  #19251  | Points:
 Reviewer:  |Sponsor:  Sponsor27-must
+
Changes (by antonela):

 * parent:  #30025 => #19251


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Re: [tor-bugs] #30090 [UX]: Make a list of potential .onion errors

[Tor Bug Tracker & Wiki]

#30090: Make a list of potential .onion errors
+
 Reporter:  pili|  Owner:  antonela
 Type:  task| Status:  new
 Priority:  Medium  |  Milestone:
Component:  UX  |Version:
 Severity:  Normal  | Resolution:
 Keywords:  |  Actual Points:
Parent ID:  #30025  | Points:
 Reviewer:  |Sponsor:  Sponsor27-must
+
Changes (by antonela):

 * parent:  #19251 => #30025


Comment:

 https://github.com/torproject/torspec/blob/master/proposals/304-socks5
 -extending-hs-error-codes.txt

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Re: [tor-bugs] #30090 [UX]: Make a list of potential .onion errors

[Tor Bug Tracker & Wiki]

#30090: Make a list of potential .onion errors
+
 Reporter:  pili|  Owner:  antonela
 Type:  task| Status:  new
 Priority:  Medium  |  Milestone:
Component:  UX  |Version:
 Severity:  Normal  | Resolution:
 Keywords:  |  Actual Points:
Parent ID:  #19251  | Points:
 Reviewer:  |Sponsor:  Sponsor27-must
+
Changes (by pili):

 * parent:  #30025 => #19251


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