Re: [SlimDevices: Touch] Dead pixel
didbox;554377 Wrote: email just sent to the support explaining the problem. I'm now in waiting mode... Still waiting for an answer of Logitech support after 5 working days... On my computer, when I have stuck pixels, I often use a little tool like this one http://www.ebaspace.com/iphone-app/fix.html to fix them and it really works! Do you know if it is possible to run a tool like this on the SB Touch? -- didbox didbox's Profile: http://forums.slimdevices.com/member.php?userid=15290 View this thread: http://forums.slimdevices.com/showthread.php?t=79605 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Dead pixel
received my replacement touch today. had to call logitech on tuesday to find out what the deal was because i never received a shipping confirmation. apparently they needed some type of supervisor approval to ship it. i dunno. either way, got the confirmation yesterday and the touch today. no stuck pixels on this one either. pretty nice of logitech to replace my touch for free due to cosmetic issues. kevin t -- kgturner kgturner's Profile: http://forums.slimdevices.com/member.php?userid=8214 View this thread: http://forums.slimdevices.com/showthread.php?t=79605 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Dead pixel
kgturner;555691 Wrote: received my replacement touch today. had to call logitech on tuesday to find out what the deal was because i never received a shipping confirmation. apparently they needed some type of supervisor approval to ship it. i dunno. either way, got the confirmation yesterday and the touch today. no stuck pixels on this one either. pretty nice of logitech to replace my touch for free due to cosmetic issues. kevin t You know, I recently called in for a power replacement for my SB3 (2-3 months ago). I was just calling to see if I could buy a power replacement, and they offered to send it to me for free - despite my warranty being expired about a year earlier. I received it a few weeks later. I gotta say I'm impressed with Logitech for that and in fact it was a huge part of my decision to replace my SB3 with a Touch (the SB3 went to a good friend).I have a long grudge list against tech companies for lack of support and Logitech sure ain't on it ;) -Dan -- danull danull's Profile: http://forums.slimdevices.com/member.php?userid=5998 View this thread: http://forums.slimdevices.com/showthread.php?t=79605 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
[SlimDevices: Touch] Dead pixel
Hi, I noticed one dead pixel at the lower part of the screen What is the policy of Logitech concerning dead pixels on the Touch? -- didbox didbox's Profile: http://forums.slimdevices.com/member.php?userid=15290 View this thread: http://forums.slimdevices.com/showthread.php?t=79605 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Dead pixel
I think that's the first I've heard of one. I can't imagine that they even have a policy. -- JJZolx Jim JJZolx's Profile: http://forums.slimdevices.com/member.php?userid=10 View this thread: http://forums.slimdevices.com/showthread.php?t=79605 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Dead pixel
I think it's more a stuck pixel that a dead one. It is blue and only really visible on black background. Do you know if there is a way to run this JAVA applet on the touch?: http://www.jscreenfix.com/basic.php -- didbox didbox's Profile: http://forums.slimdevices.com/member.php?userid=15290 View this thread: http://forums.slimdevices.com/showthread.php?t=79605 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Dead pixel
my touch also had a dead/stuck pixel. i never noticed it from across the room so i never complained about it. however, i recently went on vacation to a cabin in the smokies and brought my touch with me. i put it back in it's original box and when i got to the cabin, the front plastic screen had some kinda junk on it that i couldn't clean off. still have no idea what it was. i called logitech squeezebox support and they emailed me a shipping label and offered to replace the touch under warranty after i provided proof of purchase. so, now i'm sitting here waiting for my new touch to arrive. i suppose if they replaced my touch for some gunk on the outside, they'd likely replace yours for a stuck pixel. give them a call and see. squeezebox support number is 877-887-8889. -- kgturner kgturner's Profile: http://forums.slimdevices.com/member.php?userid=8214 View this thread: http://forums.slimdevices.com/showthread.php?t=79605 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Dead pixel
kgturner;554367 Wrote: i called logitech squeezebox support and they emailed me a shipping label and offered to replace the touch under warranty after i provided proof of purchase. so, now i'm sitting here waiting for my new touch to arrive. Or maybe they will send you TWO Touches like they did to me. -- starfury starfury's Profile: http://forums.slimdevices.com/member.php?userid=37465 View this thread: http://forums.slimdevices.com/showthread.php?t=79605 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
Re: [SlimDevices: Touch] Dead pixel
starfury;554375 Wrote: Or maybe they will send you TWO Touches like they did to me. at this point, i'd just settle for a tracking number or shipment confirmation. all i know is that my replacement has been released for shipment. i called logitech and they told me i should have it by the end of next week. we'll see. -- kgturner kgturner's Profile: http://forums.slimdevices.com/member.php?userid=8214 View this thread: http://forums.slimdevices.com/showthread.php?t=79605 ___ Touch mailing list Touch@lists.slimdevices.com http://lists.slimdevices.com/mailman/listinfo/touch
