[Touch-packages] [Bug 1827644] Re: UPower and battery indicator show wrong information on fully charged ASUS Vivobook X510UR laptop

2019-05-07 Thread Alexandre Forte
I think it's a bug, because all laptops I've ever seen show "fully
charged" instead of "not charging" when they hit 100% of the battery.
And there's some other strange behavior, like the Gnome indicator
eventually being stuck at "Estimating" and, sometimes, if you disconnect
the power plug while at 100% and connect it again after that, Upower
shows "discharging", as if it didn't recognize the power supply again,
which is only fixed by a reboot.

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Title:
  UPower and battery indicator show wrong information on fully charged
  ASUS Vivobook X510UR laptop

Status in upower package in Ubuntu:
  New

Bug description:
  When the ASUS Vivobook X510UR laptop is completely charged, the
  correct information is displayed on Windows. However, Ubuntu 18.04.2
  LTS is unable to detect the true battery state. The GNOME battery
  indicator usually shows "Estimating..." or "Not charging", when the
  battery is at 100%.

  If you use the upower version 0.99.7-2ubuntu0.18.04.1 command "upower
  -i /org/freedesktop/UPower/devices/battery_BAT0", this is what you
  get:

native-path:  BAT0
vendor:   ASUSTeK
model:ASUS Battery
power supply: yes
updated:  sex 03 mai 2019 14:33:43 -03 (4 seconds ago)
has history:  yes
has statistics:   yes
battery
  present: yes
  rechargeable:yes
  state:   pending-charge
  warning-level:   none
  energy:  39,191 Wh
  energy-empty:0 Wh
  energy-full: 39,26 Wh
  energy-full-design:  42,082 Wh
  energy-rate: 12,453 W
  voltage: 11,52 V
  percentage:  100%
  capacity:93,294%
  technology:  lithium-ion
  icon-name:  'battery-full-charging-symbolic'
History (charge):
  1556904821100,000 discharging
History (rate):
  155690482112,453  discharging
  15569048183,744   discharging

  The "state" should be "fully-charged", but instead it is "pending-
  charge".

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: upower 0.99.7-2ubuntu0.18.04.1
  ProcVersionSignature: Ubuntu 4.18.0-18.19~18.04.1-generic 4.18.20
  Uname: Linux 4.18.0-18-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Fri May  3 14:34:14 2019
  InstallationDate: Installed on 2018-12-11 (142 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  ProcEnviron:
   LANGUAGE=pt_BR:pt:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=pt_BR.UTF-8
   SHELL=/bin/bash
  SourcePackage: upower
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Touch-packages] [Bug 1827644] Re: UPower and battery indicator show wrong information on fully charged ASUS Vivobook X510UR laptop

2019-05-03 Thread Alexandre Forte
The system is up to date, so I think I have the updates installed. The
content of /sys/class/power_supply/BAT0/status is "Not charging".

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https://bugs.launchpad.net/bugs/1827644

Title:
  UPower and battery indicator show wrong information on fully charged
  ASUS Vivobook X510UR laptop

Status in upower package in Ubuntu:
  Incomplete

Bug description:
  When the ASUS Vivobook X510UR laptop is completely charged, the
  correct information is displayed on Windows. However, Ubuntu 18.04.2
  LTS is unable to detect the true battery state. The GNOME battery
  indicator usually shows "Estimating..." or "Not charging", when the
  battery is at 100%.

  If you use the upower version 0.99.7-2ubuntu0.18.04.1 command "upower
  -i /org/freedesktop/UPower/devices/battery_BAT0", this is what you
  get:

native-path:  BAT0
vendor:   ASUSTeK
model:ASUS Battery
power supply: yes
updated:  sex 03 mai 2019 14:33:43 -03 (4 seconds ago)
has history:  yes
has statistics:   yes
battery
  present: yes
  rechargeable:yes
  state:   pending-charge
  warning-level:   none
  energy:  39,191 Wh
  energy-empty:0 Wh
  energy-full: 39,26 Wh
  energy-full-design:  42,082 Wh
  energy-rate: 12,453 W
  voltage: 11,52 V
  percentage:  100%
  capacity:93,294%
  technology:  lithium-ion
  icon-name:  'battery-full-charging-symbolic'
History (charge):
  1556904821100,000 discharging
History (rate):
  155690482112,453  discharging
  15569048183,744   discharging

  The "state" should be "fully-charged", but instead it is "pending-
  charge".

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: upower 0.99.7-2ubuntu0.18.04.1
  ProcVersionSignature: Ubuntu 4.18.0-18.19~18.04.1-generic 4.18.20
  Uname: Linux 4.18.0-18-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Fri May  3 14:34:14 2019
  InstallationDate: Installed on 2018-12-11 (142 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  ProcEnviron:
   LANGUAGE=pt_BR:pt:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=pt_BR.UTF-8
   SHELL=/bin/bash
  SourcePackage: upower
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Touch-packages] [Bug 1827644] [NEW] UPower and battery indicator show wrong information on fully charged ASUS Vivobook X510UR laptop

2019-05-03 Thread Alexandre Forte
Public bug reported:

When the ASUS Vivobook X510UR laptop is completely charged, the correct
information is displayed on Windows. However, Ubuntu 18.04.2 LTS is
unable to detect the true battery state. The GNOME battery indicator
usually shows "Estimating..." or "Not charging", when the battery is at
100%.

If you use the upower version 0.99.7-2ubuntu0.18.04.1 command "upower -i
/org/freedesktop/UPower/devices/battery_BAT0", this is what you get:

  native-path:  BAT0
  vendor:   ASUSTeK
  model:ASUS Battery
  power supply: yes
  updated:  sex 03 mai 2019 14:33:43 -03 (4 seconds ago)
  has history:  yes
  has statistics:   yes
  battery
present: yes
rechargeable:yes
state:   pending-charge
warning-level:   none
energy:  39,191 Wh
energy-empty:0 Wh
energy-full: 39,26 Wh
energy-full-design:  42,082 Wh
energy-rate: 12,453 W
voltage: 11,52 V
percentage:  100%
capacity:93,294%
technology:  lithium-ion
icon-name:  'battery-full-charging-symbolic'
  History (charge):
1556904821  100,000 discharging
  History (rate):
1556904821  12,453  discharging
1556904818  3,744   discharging

The "state" should be "fully-charged", but instead it is "pending-
charge".

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: upower 0.99.7-2ubuntu0.18.04.1
ProcVersionSignature: Ubuntu 4.18.0-18.19~18.04.1-generic 4.18.20
Uname: Linux 4.18.0-18-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
CurrentDesktop: GNOME
Date: Fri May  3 14:34:14 2019
InstallationDate: Installed on 2018-12-11 (142 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
ProcEnviron:
 LANGUAGE=pt_BR:pt:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=pt_BR.UTF-8
 SHELL=/bin/bash
SourcePackage: upower
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: upower (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug bionic

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to upower in Ubuntu.
https://bugs.launchpad.net/bugs/1827644

Title:
  UPower and battery indicator show wrong information on fully charged
  ASUS Vivobook X510UR laptop

Status in upower package in Ubuntu:
  New

Bug description:
  When the ASUS Vivobook X510UR laptop is completely charged, the
  correct information is displayed on Windows. However, Ubuntu 18.04.2
  LTS is unable to detect the true battery state. The GNOME battery
  indicator usually shows "Estimating..." or "Not charging", when the
  battery is at 100%.

  If you use the upower version 0.99.7-2ubuntu0.18.04.1 command "upower
  -i /org/freedesktop/UPower/devices/battery_BAT0", this is what you
  get:

native-path:  BAT0
vendor:   ASUSTeK
model:ASUS Battery
power supply: yes
updated:  sex 03 mai 2019 14:33:43 -03 (4 seconds ago)
has history:  yes
has statistics:   yes
battery
  present: yes
  rechargeable:yes
  state:   pending-charge
  warning-level:   none
  energy:  39,191 Wh
  energy-empty:0 Wh
  energy-full: 39,26 Wh
  energy-full-design:  42,082 Wh
  energy-rate: 12,453 W
  voltage: 11,52 V
  percentage:  100%
  capacity:93,294%
  technology:  lithium-ion
  icon-name:  'battery-full-charging-symbolic'
History (charge):
  1556904821100,000 discharging
History (rate):
  155690482112,453  discharging
  15569048183,744   discharging

  The "state" should be "fully-charged", but instead it is "pending-
  charge".

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: upower 0.99.7-2ubuntu0.18.04.1
  ProcVersionSignature: Ubuntu 4.18.0-18.19~18.04.1-generic 4.18.20
  Uname: Linux 4.18.0-18-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Fri May  3 14:34:14 2019
  InstallationDate: Installed on 2018-12-11 (142 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  ProcEnviron:
   LANGUAGE=pt_BR:pt:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=pt_BR.UTF-8
   SHELL=/bin/bash
  SourcePackage: upower
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1745032] Re: AC adapter status not detected on Asus ZenBook UX410UAK

2018-12-13 Thread Alexandre Forte
This issue also affects Asus Vivobook 15 X510UR.

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https://bugs.launchpad.net/bugs/1745032

Title:
  AC adapter status not detected on Asus ZenBook UX410UAK

Status in gnome-control-center package in Ubuntu:
  Confirmed
Status in gnome-shell package in Ubuntu:
  Confirmed
Status in linux package in Ubuntu:
  In Progress
Status in upower package in Ubuntu:
  Confirmed

Bug description:
  === SRU Justification ===
  [Impact]
  Some Asus laptops report "discharging" when the battery is full and AC
  is plugged

  [Test]
  Charge battery to full, the issue appears.
  Users report with the patch the behaviour is correct.

  [Fix]
  The discharge rate is 0 on those machines. Use that to detect the wrong
  status report.

  [Regression Potential]
  Low. The quirk uses strict DMI to match affected systems.

  === Original Bug Report ===
  The AC adapter status is incorrectly reported when the battery is fully 
charged. It always shows as if the adapter is not plugged in. If the battery is 
drained for a while, the adapter status is shown correctly (both connects and 
disconnects are shown).

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: linux-image-4.13.0-31-generic 4.13.0-31.34
  ProcVersionSignature: Ubuntu 4.13.0-31.34-generic 4.13.13
  Uname: Linux 4.13.0-31-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  abarto 1388 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Jan 23 18:26:18 2018
  InstallationDate: Installed on 2018-01-23 (0 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 8087:0a2b Intel Corp.
   Bus 001 Device 003: ID 04f2:b57a Chicony Electronics Co., Ltd
   Bus 001 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. UX410UAK
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-31-generic.efi.signed 
root=UUID=58ea0561-3f74-4566-9332-5e7021275160 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.13.0-31-generic N/A
   linux-backports-modules-4.13.0-31-generic  N/A
   linux-firmware 1.169.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/08/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX410UAK.306
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX410UAK
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrUX410UAK.306:bd08/08/2017:svnASUSTeKCOMPUTERINC.:pnUX410UAK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX410UAK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: UX
  dmi.product.name: UX410UAK
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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