I also have this problem on a Samsung ML-2855 ND remote shared printer on Ubuntu 18.04 server Using Ubuntu 20.04. When printing pdf file using lp or printing from Chrome browser the printer turns on paper out signal and cannot be cleared without turning off printer and turning back on again. Another printer, HP Photosmart works perfectly with lp and browser. Tried removing and reinstalling CUPS which found printer, but paper out bug still persists with printing from terminal. Seems a "paper out" signal is being sent which is a control character for the Samsung but not for the HP.
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/559331 Title: Permanent "Printer-out-of-paper" message. Status in cups package in Ubuntu: Confirmed Bug description: Binary package hint: cups This probably has to do with CUPS. Version: 1.4.1- 4ubuntu2.4 (latest on Karmic). I was printing a document when the printer was out of paper and got a message that "The printer is out of paper". I went to reload it and clicked resume on the printer and printing carried on normally. From this point on, the message "The printer is out of paper" is permanently stuck on the printer. - Every time i print, i get the message "The printer is out of paper", but the printing occurs without errors. - The configuration tool (system-config-printer 1.1.12) shows the printer with the red error sign. When viewing the properties of said printer, in the "Ink/Toner Levels" section, i have the "Status Message": "Printer HP-Officejet-Pro-k550 is out of paper". If i click refresh then i get a "CUPS server error": "There was an error during the CUPS operation: 'client-error-document-format-not-supported'." (Not sure this is relevant). Removing and reinstalling the printer fixes this. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/559331/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp