[Touch-packages] [Bug 1456678] [NEW] Display refresh issue
Public bug reported: Laptop and external display do not always refresh properly, typically leaving previous content when switching desktops or when changing window focus. Other times not all the content is rendered until the cursor is swiped through this region or a window is selected, revealing the actual content. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9 Uname: Linux 3.16.0-37-generic x86_64 NonfreeKernelModules: sep3_15 pax nvidia wl .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.113 Mon Dec 1 21:08:13 PST 2014 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.10 Architecture: amd64 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Tue May 19 10:26:07 2015 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu ExtraDebuggingInterest: No GraphicsCard: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Device [1043:171d] Subsystem: ASUSTeK Computer Inc. Device [1043:171d] InstallationDate: Installed on 2015-04-22 (27 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) MachineType: ASUSTeK COMPUTER INC. G751JM ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) LANG=en_CA.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic.efi.signed root=UUID=2eed1689-3bf9-4e83-98a0-f8cc8f7d146f ro plymouth:debug splash quiet drm.debug=0xe vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/11/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: G751JM.205 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: G751JM dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG751JM.205:bd07/11/2014:svnASUSTeKCOMPUTERINC.:pnG751JM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG751JM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: G751JM dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1 version.libgl1-mesa-dri: libgl1-mesa-dri N/A version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A version.xserver-xorg-core: xserver-xorg-core N/A version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A xserver.bootTime: Fri May 15 12:34:52 2015 xserver.configfile: /etc/X11/xorg.conf xserver.errors: NVIDIA(0): Failed to initiate mode change. NVIDIA(0): Failed to complete mode change xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id1132 vendor LGD xserver.version: 2:1.16.0-1ubuntu1.2~trusty2 ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug possible-manual-nvidia-install trusty ubuntu -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1456678 Title: Display refresh issue Status in xorg package in Ubuntu: New Bug description: Laptop and external display do not always refresh properly, typically leaving previous content when switching desktops or when changing window focus. Other times not all the content is rendered until the cursor is swiped through this region or a window is selected, revealing the actual content. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xorg 1:7.7+1ubuntu8.1 ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9 Uname: Linux 3.16.0-37-generic x86_64 NonfreeKernelModules: sep3_15 pax nvidia wl .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.113 Mon Dec 1 21:08:13 PST 2014 GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) .tmp.unity.support.test.0: ApportVersion: 2.14.1-0ubuntu3.10 Architecture: amd
Re: [Touch-packages] [Bug 1456678] Re: Display refresh issue
Hello Christopher, I updated the BIOS to the latest version, however the problem still persists though it is much less pronounced and occurs less frequently. Here is the output from the commands: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date G751JM.206 09/15/2014 If you have any other suggestions, please let me know. Thank You, Chris Capobianco On Sat, May 23, 2015 at 10:06 AM, Christopher M. Penalver < christopher.m.penal...@gmail.com> wrote: > Chris Capobianco, thank you for reporting this and helping make Ubuntu > better. As per > http://www.asus.com/Notebooks_Ultrabooks/ASUS_ROG_G751JM/HelpDesk_Download/ > an update to your computer's buggy and outdated BIOS is available (206). > If you update to this following > https://help.ubuntu.com/community/BIOSUpdate does it change anything? > > If it doesn't, could you please both specify what happened, and provide > the output of the following terminal command: > sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date > > For more on BIOS updates and linux, please see > https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette > . > > Please note your current BIOS is already in the Bug Description, so > posting this on the old BIOS would not be helpful. As well, you don't > have to create a new bug report. > > Once the BIOS is updated, and the information above is provided, then > please mark this report Status New. > > Thank you for your understanding. > > ** Tags added: bios-outdated-206 > > ** Changed in: xorg (Ubuntu) >Importance: Undecided => Low > > ** Changed in: xorg (Ubuntu) >Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1456678 > > Title: > Display refresh issue > > Status in xorg package in Ubuntu: > Incomplete > > Bug description: > Laptop and external display do not always refresh properly, typically > leaving previous content when switching desktops or when changing > window focus. Other times not all the content is rendered until the > cursor is swiped through this region or a window is selected, > revealing the actual content. > > ProblemType: Bug > DistroRelease: Ubuntu 14.04 > Package: xorg 1:7.7+1ubuntu8.1 > ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9 > Uname: Linux 3.16.0-37-generic x86_64 > NonfreeKernelModules: sep3_15 pax nvidia wl > .proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: > '/proc/driver/nvidia/gpus/0' > .proc.driver.nvidia.registry: Binary: "" > .proc.driver.nvidia.version: >NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.113 Mon Dec 1 > 21:08:13 PST 2014 >GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) > .tmp.unity.support.test.0: > > ApportVersion: 2.14.1-0ubuntu3.10 > Architecture: amd64 > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: None > Date: Tue May 19 10:26:07 2015 > DistUpgraded: Fresh install > DistroCodename: trusty > DistroVariant: ubuntu > ExtraDebuggingInterest: No > GraphicsCard: >Intel Corporation 4th Gen Core Processor Integrated Graphics Controller > [8086:0416] (rev 06) (prog-if 00 [VGA controller]) > Subsystem: ASUSTeK Computer Inc. Device [1043:171d] > Subsystem: ASUSTeK Computer Inc. Device [1043:171d] > InstallationDate: Installed on 2015-04-22 (27 days ago) > InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 > (20150218.1) > MachineType: ASUSTeK COMPUTER INC. G751JM > ProcEnviron: >LANGUAGE=en_CA:en >PATH=(custom, no user) >LANG=en_CA.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic.efi.signed > root=UUID=2eed1689-3bf9-4e83-98a0-f8cc8f7d146f ro plymouth:debug splash > quiet drm.debug=0xe vt.handoff=7 > SourcePackage: xorg > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 07/11/2014 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: G751JM.205 > dmi.board.asset.tag: ATN12345678901234567 > dmi.board.name: G751JM > dmi.board.vendor: ASUSTeK COMPUTER INC. > dmi.board.version: 1.0 > dmi.chassis.asset.tag: No Asset Tag > dmi.chassis.type: 10 > dmi.chassis.vendor: ASUSTeK COMPUTER INC. > dmi.chassis.version: 1.0 > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvrG751JM.205:bd07/11/2014:svnASUSTeKCOMPUTERINC.:pnG751JM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG751JM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cv
