[Touch-packages] [Bug 1500387] Re: System boots to a black screen and the customer has to close the lid and reopen it to trigger a DPMS event and then video is restored

2015-10-18 Thread Daniel Jared Dominguez
** Also affects: dell-sputnik
   Importance: Undecided
   Status: New

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Title:
  System boots to a black screen and the customer has to close the lid
  and reopen it to trigger a DPMS event and then video is restored

Status in Dell Sputnik:
  New
Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  [Summary]
  System boots to a black screen and the customer has to close the lid and 
reopen it to trigger a DPMS event and then video is restored

  [Reproduce Steps]
  1. System boots to a black screen
  2. Close the lid and reopen it

  [Results]
  Expected: Normal boot
  Actual: Blank screen

  [Additional Information]
  CID:
  Base Image:
  Product Name: "Ubuntu 14.04.3 LTS" on Dell XPS 13 9343
  BIOS Version: A05
  Kernel Version: 3.13.0-63-generic
  CPU: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz
  GPU: Intel Corporation Broadwell-U Integrated Graphics (rev 09)

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[Touch-packages] [Bug 1423415] Re: [XPS 13 9343, Realtek ALC3263, Speaker, Internal] Volume hotkeys stopped working in Ubuntu 15.04

2015-02-19 Thread Daniel Jared Dominguez
** Summary changed:

- [XPS 13 9343, Realtek ALC3263, Speaker, Internal] Volume hotkeys stopped 
working in Ubuntu 15.10
+ [XPS 13 9343, Realtek ALC3263, Speaker, Internal] Volume hotkeys stopped 
working in Ubuntu 15.04

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Title:
  [XPS 13 9343, Realtek ALC3263, Speaker, Internal] Volume hotkeys
  stopped working in Ubuntu 15.04

Status in Dell Sputnik:
  New
Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Volume hotkeys were working and now they're not. A coworker has
  another 2015 XPS 13 (model 9343) with Ubuntu 15.04. He hasn't updated
  in a week, and the hotkeys function, so it seems like the bug came up
  sometime in the past week.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.18.0-13.14-generic 3.18.5
  Uname: Linux 3.18.0-13-generic x86_64
  ApportVersion: 2.16.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/pcmC1D0c:   jared  4299 F...m arecord
   /dev/snd/controlC1:  jared  2929 F pulseaudio
   /dev/snd/controlC0:  jared  2929 F pulseaudio
  CurrentDesktop: Unity
  Date: Wed Feb 18 19:49:30 2015
  InstallationDate: Installed on 2014-11-03 (107 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Speaker, Internal
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: None of the above
  Title: [XPS 13 9343, Realtek ALC3263, Speaker, Internal] Playback problem
  UpgradeStatus: Upgraded to vivid on 2015-01-08 (41 days ago)
  dmi.bios.date: 02/03/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0144PA
  dmi.board.vendor: Dell Inc.
  dmi.board.version: X04
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA01:bd02/03/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0144PA:rvrX04:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 13 9343
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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[Touch-packages] [Bug 1423415] [NEW] [XPS 13 9343, Realtek ALC3263, Speaker, Internal] Volume hotkeys stopped working in Ubuntu 15.10

2015-02-18 Thread Daniel Jared Dominguez
Public bug reported:

Volume hotkeys were working and now they're not. A coworker has another
2015 XPS 13 (model 9343) with Ubuntu 15.04. He hasn't updated in a week,
and the hotkeys function, so it seems like the bug came up sometime in
the past week.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.18.0-13.14-generic 3.18.5
Uname: Linux 3.18.0-13-generic x86_64
ApportVersion: 2.16.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/pcmC1D0c:   jared  4299 F...m arecord
 /dev/snd/controlC1:  jared  2929 F pulseaudio
 /dev/snd/controlC0:  jared  2929 F pulseaudio
CurrentDesktop: Unity
Date: Wed Feb 18 19:49:30 2015
InstallationDate: Installed on 2014-11-03 (107 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: None of the above
Title: [XPS 13 9343, Realtek ALC3263, Speaker, Internal] Playback problem
UpgradeStatus: Upgraded to vivid on 2015-01-08 (41 days ago)
dmi.bios.date: 02/03/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 0144PA
dmi.board.vendor: Dell Inc.
dmi.board.version: X04
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvrA01:bd02/03/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0144PA:rvrX04:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

** Affects: dell-sputnik
 Importance: Undecided
 Status: New

** Affects: alsa-driver (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug vivid

** Also affects: dell-sputnik
   Importance: Undecided
   Status: New

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Title:
  [XPS 13 9343, Realtek ALC3263, Speaker, Internal] Volume hotkeys
  stopped working in Ubuntu 15.10

Status in Dell Sputnik:
  New
Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Volume hotkeys were working and now they're not. A coworker has
  another 2015 XPS 13 (model 9343) with Ubuntu 15.04. He hasn't updated
  in a week, and the hotkeys function, so it seems like the bug came up
  sometime in the past week.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.18.0-13.14-generic 3.18.5
  Uname: Linux 3.18.0-13-generic x86_64
  ApportVersion: 2.16.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/pcmC1D0c:   jared  4299 F...m arecord
   /dev/snd/controlC1:  jared  2929 F pulseaudio
   /dev/snd/controlC0:  jared  2929 F pulseaudio
  CurrentDesktop: Unity
  Date: Wed Feb 18 19:49:30 2015
  InstallationDate: Installed on 2014-11-03 (107 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Speaker, Internal
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: None of the above
  Title: [XPS 13 9343, Realtek ALC3263, Speaker, Internal] Playback problem
  UpgradeStatus: Upgraded to vivid on 2015-01-08 (41 days ago)
  dmi.bios.date: 02/03/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0144PA
  dmi.board.vendor: Dell Inc.
  dmi.board.version: X04
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA01:bd02/03/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0144PA:rvrX04:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 13 9343
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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[Touch-packages] [Bug 1423413] [NEW] [XPS 13 9343, Realtek ALC3263, Mic, Internal] No sound at all

2015-02-18 Thread Daniel Jared Dominguez
Public bug reported:

Note that I am forcing the audio into HDA mode. (It has two modes: HDA
and I2S.) In HDA mode, audio out works. The mic is known with a previous
version of ALSA (Sept 3 2014 snapshot).

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.18.0-13.14-generic 3.18.5
Uname: Linux 3.18.0-13-generic x86_64
ApportVersion: 2.16.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/pcmC1D0c:   jared  4299 F...m arecord
 /dev/snd/pcmC1D0p:   jared  2929 F...m pulseaudio
 /dev/snd/controlC1:  jared  2929 F pulseaudio
 /dev/snd/controlC0:  jared  2929 F pulseaudio
CurrentDesktop: Unity
Date: Wed Feb 18 19:40:01 2015
InstallationDate: Installed on 2014-11-03 (107 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingPlaybackStderr: o p e n ( ) :   N o   s u c h   f i l e   
o r   d i r e c t o r y
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_AlsaRecordingTestStderr: a r e c o r d :   m a i n : 7 2 2 :   a u d i 
o   o p e n   e r r o r :   D e v i c e   o r   r e s o u r c e   b u s y
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/pcmC1D0c:   jared  4299 F...m arecord
 /dev/snd/controlC1:  jared  2929 F pulseaudio
 /dev/snd/controlC0:  jared  2929 F pulseaudio
Symptom_Jack: Mic, Internal
Symptom_Type: No sound at all
Title: [XPS 13 9343, Realtek ALC3263, Mic, Internal] No sound at all
UpgradeStatus: Upgraded to vivid on 2015-01-08 (41 days ago)
dmi.bios.date: 02/03/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 0144PA
dmi.board.vendor: Dell Inc.
dmi.board.version: X04
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvrA01:bd02/03/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0144PA:rvrX04:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

** Affects: dell-sputnik
 Importance: Undecided
 Status: New

** Affects: alsa-driver (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug vivid

** Also affects: dell-sputnik
   Importance: Undecided
   Status: New

** Description changed:

  Note that I am forcing the audio into HDA mode. (It has two modes: HDA
  and I2S.) In HDA mode, audio out works. The mic is known with a previous
- version of ALSA.
+ version of ALSA (Sept 3 2014 snapshot).
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.18.0-13.14-generic 3.18.5
  Uname: Linux 3.18.0-13-generic x86_64
  ApportVersion: 2.16.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/pcmC1D0c:   jared  4299 F...m arecord
-  /dev/snd/pcmC1D0p:   jared  2929 F...m pulseaudio
-  /dev/snd/controlC1:  jared  2929 F pulseaudio
-  /dev/snd/controlC0:  jared  2929 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/pcmC1D0c:   jared  4299 F...m arecord
+  /dev/snd/pcmC1D0p:   jared  2929 F...m pulseaudio
+  /dev/snd/controlC1:  jared  2929 F pulseaudio
+  /dev/snd/controlC0:  jared  2929 F pulseaudio
  CurrentDesktop: Unity
  Date: Wed Feb 18 19:40:01 2015
  InstallationDate: Installed on 2014-11-03 (107 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaRecordingPlaybackStderr: o p e n ( ) :   N o   s u c h   f i l e  
 o r   d i r e c t o r y
  Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
  Symptom_AlsaRecordingTestStderr: a r e c o r d :   m a i n : 7 2 2 :   a u d 
i o   o p e n   e r r o r :   D e v i c e   o r   r e s o u r c e   b u s y
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/pcmC1D0c:   jared  4299 F...m arecord
-  /dev/snd/controlC1:  jared  2929 F pulseaudio
-  /dev/snd/controlC0:  jared  2929 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/pcmC1D0c:   jared  4299 F...m arecord
+  /dev/snd/controlC1:  jared  2929 F pulseaudio
+  /dev/snd/controlC0:  jared  2929 F pulseaudio
  Symptom_Jack: Mic, Internal
  Symptom_Type: No sound at all
  Title: [XPS 13 9343, Realtek ALC3263, Mic, Internal] No sound at all
  UpgradeStatus: Upgraded to vivid on 2015-01-08 (41 days ago)
  dmi.bios.date: 02/03/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0144PA
  dmi.board.vendor: Dell Inc.
  dmi.board.version: X04
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA01:bd02/03/2015:svnDellInc

[Touch-packages] [Bug 1315770] Re: [Dell Precision M3800, Realtek ALC668, Black Headphone Out, Left] Strong background noise

2014-11-20 Thread Daniel Jared Dominguez
** Also affects: dell-sputnik
   Importance: Undecided
   Status: New

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Title:
  [Dell Precision M3800, Realtek ALC668, Black Headphone Out, Left]
  Strong background noise

Status in Dell Sputnik:
  New
Status in “alsa-driver” package in Ubuntu:
  Confirmed
Status in Fedora:
  New

Bug description:
  When I connect the headphones, there is a strong hissing in both left
  and right side. It does not amplify or reduce along with the master
  volume. Instead, if I completely mute the master volume, the hissing
  disappears. It comes back as soon as I unmute the master volume.

  The internal speakers of the laptop are not affected: when headphones
  are not connected, there is no background hissing noise.

  Standard four questions:
  1) Ubuntu release: 14.04 LTS
  2) Package affected: kernel? (linux-image-3.13.0-24-generic) or maybe 
alsa-driver?
  3) Unless I play music, I expect no to hear anything in the headphones
  4) I get a background hissing noise in the headphones

  Thanks!

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  sun1875 F pulseaudio
   /dev/snd/controlC1:  sun1875 F pulseaudio
  CurrentDesktop: Unity
  Date: Sun May  4 02:46:01 2014
  InstallationDate: Installed on 2014-05-02 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
  Symptom_Card: Audio interne - HDA Intel PCH
  Symptom_Jack: Black Headphone Out, Left
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: High background noise, or volume is too low
  Title: [Dell Precision M3800, Realtek ALC668, Black Headphone Out, Left] 
Background noise or low volume
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/06/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: Dell Precision M3800
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvrA03:bd02/06/2014:svnDellInc.:pnDellPrecisionM3800:pvrA03:rvnDellInc.:rnDellPrecisionM3800:rvrA03:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Dell Precision M3800
  dmi.product.version: A03
  dmi.sys.vendor: Dell Inc.

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[Touch-packages] [Bug 1347859] Re: Introduction of Predictable Network Interface Names (aka biosdevname) breaks working systems

2014-07-28 Thread Daniel Jared Dominguez
** Changed in: biosdevname (Ubuntu)
   Status: New => Opinion

** Changed in: systemd (Ubuntu)
   Status: New => Opinion

** Changed in: udev (Ubuntu)
   Status: New => Opinion

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Title:
  Introduction of Predictable Network Interface Names (aka biosdevname)
  breaks working systems

Status in “biosdevname” package in Ubuntu:
  Opinion
Status in “systemd” package in Ubuntu:
  Opinion
Status in “udev” package in Ubuntu:
  Opinion

Bug description:
  Relatively recent linux distribution upgrades have been causing
  computers' ethernet devices to be unexpectedly renamed. While I
  understand that consistent device naming solves problems on some
  systems (mostly multi-NIC servers and a few specialty embedded
  devices), unilaterally forcing these changes on everyone is causing a
  lot of frustration. Here are some of the problems I've encountered:

  Interface names that were easily recognized as abbreviations for their
  device type have been replaced by cryptic names that have no obvious
  meaning whatsoever. It's easy to guess that eth0 is short for ethernet
  #0. What the heck is p4p1 supposed to mean? How is a human supposed to
  guess that the first p stands for "PCI slot", that the second p stands
  for "port number", and that the whole mysterious string represents an
  ethernet interface? This new naming convention is inferior to the old
  one in at least one significant respect: it makes things more
  difficult to understand.

  One of the more useful examples of consistency that unix-like systems
  have enjoyed for decades has been thrown out: the extremely well-known
  ethernet device names. This creates yet another hurtle for users and
  admins when switching between different operating systems or trying to
  apply general-purpose unix knowledge.

  A lot of documentation has been broken. I have no idea how many
  manuals, forum posts, bug reports, printed instructions, email
  messages, personal notes, books, and other forms of documentation in
  the world refer to a unix ethernet device as eth0, but I'll bet the
  number is huge. All that valuable guidance has just been rendered
  misleading or even useless to anyone who doesn't keep up with the
  latest distribution-specific device naming experiments; in other
  words: the people who need it most.

  Well-established workflows have been broken. The change trips up users
  and admins who have for years been getting tasks done quickly with
  commands that they could recall and execute without a second thought.
  They are suddenly finding that their workflows no longer work. This
  interrupts tasks that should have been quick and easy, forcing people
  figure out why known-good procedures are broken, think about how to
  modify their memorized commands to work on the affected systems, and
  train their fingers to type those new commands as quickly as they did
  the old ones. Beyond being irritating, it can eat up a bunch of time
  that some of us don't have to spare.

  Working systems have been broken. Tools and automation scripts,
  especially those developed for site-specific use, often make the
  difference between a computer that does real work and a useless
  generic OS installation. Sometimes they even make the difference
  between a malfunctioning headless box that can be fixed over the
  network and an expensive brick. It is quite common for such software
  to make some minimal assumptions about its runtime environment, like
  assuming that the name of the only network device that has ever been
  or will ever be present will not suddenly change after being stable
  for months or years. There are also applications (e.g. Matlab) and
  configuration files (e.g. smb.conf, dhclient.conf, isc-dhcp-server)
  that might depend on references to eth0. Renaming a critical and
  ubiquitous device like this is so very likely to cause problems that
  it should never, ever be done in an upgrade without the admin's
  explicit consent.

  Sufficient warning of the change was not given. On one of my machines,
  eth0 was renamed to p4p1 when I upgraded to Ubuntu 14.04 (trusty), yet
  I don't see any mention of it in the Trusty release notes, nor in any
  of the notes for releases of the previous several years. Is it buried
  in fine print someplace that I missed? Having to figure out for myself
  what changed, why, and how to revert it (in multiple ways on each
  machine) was a significant waste of my time. Multiply that by all the
  other people who were affected similarly, and I'll bet we'd get an
  embarrassing number of needlessly wasted person-months that could have
  been saved with a simple announcement and link to documentation.

  In short, the way this feature was forced on the world was an
  irresponsible blunder. It doesn't matter that the change was meant to