Public bug reported: hi i did the update and i lost the sound i have checked the mute the volume and did a test on the right and left speakers and nothing i also tried the troubleshooting on the help menu and i can't find the driver for the sound
ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 4.4.0-92.115~14.04.1-generic 4.4.76 Uname: Linux 4.4.0-92-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.25 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Unity Date: Wed Aug 23 21:47:03 2017 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-chestersmill-trusty-amd64-20150428-4 InstallationDate: Installed on 2016-10-01 (326 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150428-09:25 PackageArchitecture: all ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/22/2015 dmi.bios.vendor: Intel Corp. dmi.bios.version: FCBYT10H.86A.0024.2015.0522.1757 dmi.board.name: STCK1A8LFC dmi.board.vendor: Intel Corporation dmi.board.version: H67494-302 dmi.chassis.type: 3 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnIntelCorp.:bvrFCBYT10H.86A.0024.2015.0522.1757:bd05/22/2015:svnIntelCorporation:pnSTCK1A8LFC:pvrH85499-100:rvnIntelCorporation:rnSTCK1A8LFC:rvrH67494-302:cvnIntelCorporation:ct3:cvr1.0: dmi.product.name: STCK1A8LFC dmi.product.version: H85499-100 dmi.sys.vendor: Intel Corporation ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug trusty -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1712719 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: hi i did the update and i lost the sound i have checked the mute the volume and did a test on the right and left speakers and nothing i also tried the troubleshooting on the help menu and i can't find the driver for the sound ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 4.4.0-92.115~14.04.1-generic 4.4.76 Uname: Linux 4.4.0-92-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.25 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Unity Date: Wed Aug 23 21:47:03 2017 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-chestersmill-trusty-amd64-20150428-4 InstallationDate: Installed on 2016-10-01 (326 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20150428-09:25 PackageArchitecture: all ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/22/2015 dmi.bios.vendor: Intel Corp. dmi.bios.version: FCBYT10H.86A.0024.2015.0522.1757 dmi.board.name: STCK1A8LFC dmi.board.vendor: Intel Corporation dmi.board.version: H67494-302 dmi.chassis.type: 3 dmi.chassis.vendor: Intel Corporation dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnIntelCorp.:bvrFCBYT10H.86A.0024.2015.0522.1757:bd05/22/2015:svnIntelCorporation:pnSTCK1A8LFC:pvrH85499-100:rvnIntelCorporation:rnSTCK1A8LFC:rvrH67494-302:cvnIntelCorporation:ct3:cvr1.0: dmi.product.name: STCK1A8LFC dmi.product.version: H85499-100 dmi.sys.vendor: Intel Corporation To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1712719/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
