Public bug reported:
Yesterday I had just installed Ubuntu 19.10 and after my third or fourth
reboot it would not start, it just got stuck on the splash screen. I
didn't know what to do, but I still had the USB from which I had
installed Ubuntu, so I plugged it in and booted up from the USB, and
then I pressed the shutdown button, and before it shut down Ubuntu asked
me to remove the installation media and press OK, I did, the laptop shut
down, and now I booted up my laptop as usual, not from the USB, and this
time it did not get stuck on the splash screen. So I left it at that,
but just now, I booted up my laptop,and again it got stuck again, and so
again I did the boot up from the USB, shut down, remove USB, and reboot
as usual from the laptops HDD. Now it works again. This problem seems to
happen on a random basis. I hope this helps to solve this problem.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Jan 1 18:58:18 2020
DistUpgraded: Fresh install
DistroCodename: eoan
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Continuously
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
Intel Corporation Core Processor Integrated Graphics Controller [8086:0046]
(rev 02) (prog-if 00 [VGA controller])
Subsystem: Dell Core Processor Integrated Graphics Controller [1028:0410]
InstallationDate: Installed on 2019-12-30 (2 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: Dell Inc. Latitude E4310
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic
root=UUID=6e8b1021-3bce-4fb7-a48b-eb93e408c4d4 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/12/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.name: 0XG3JF
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA15:bd05/12/2017:svnDellInc.:pnLatitudeE4310:pvr0001:rvnDellInc.:rn0XG3JF:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E4310
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug eoan freeze ubuntu
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https://bugs.launchpad.net/bugs/1858035
Title:
Xorg freeze (Ubuntu 19.10 stuck on splash screen)
Status in xorg package in Ubuntu:
New
Bug description:
Yesterday I had just installed Ubuntu 19.10 and after my third or
fourth reboot it would not start, it just got stuck on the splash
screen. I didn't know what to do, but I still had the USB from which I
had installed Ubuntu, so I plugged it in and booted up from the USB,
and then I pressed the shutdown button, and before it shut down Ubuntu
asked me to remove the installation media and press OK, I did, the
laptop shut down, and now I booted up my laptop as usual, not from the
USB, and this time it did not get stuck on the splash screen. So I
left it at that, but just now, I booted up my laptop,and again it got
stuck again, and so again I did the boot up from the USB, shut down,
remove USB, and reboot as usual from the laptops HDD. Now it works
again. This problem seems to happen on a random basis. I hope this
helps to solve this problem.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Jan 1 18:58:18 2020
DistUpgraded: Fresh install
DistroCodename: eoan
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: Continuously
GpuHangReproducibility: Seems to
