Hi, A beginner user with almost the same laptop here (SF314-57G, just an extra
graphics card).
I'm encountering the same bug with all ubuntu based distro's. The wierd thing
is it will work just fine right after installation. The sound goes off right
after the first update of the OS and a reboot. If I could contribute to get
this fixed please let me know, Thanks!
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Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1856366
Title:
PCI/internal sound card not detected on a Swift SF314-57
Status in sound-2.6 (alsa-kernel):
New
Status in alsa-driver package in Ubuntu:
Confirmed
Bug description:
No sound card detected with kernel 5.5.0-050500rc1-generic
1. Description: Ubuntu 19.10
Release: 19.10
2. linux-image-
unsigned-5.5.0-050500rc1-generic_5.5.0-050500rc1.201912081930_amd64.deb
3. have at least one soundcard
4. cat /proc/asound/cards reports:
--- no soundcards ---
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
Uname: Linux 5.5.0-050500rc1-generic x86_64
NonfreeKernelModules: hda_intel
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq',
'/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: ubuntu:GNOME
Date: Fri Dec 13 22:09:17 2019
InstallationDate: Installed on 2019-12-13 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/05/2019
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.07
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Floris_IL
dmi.board.vendor: IL
dmi.board.version: V1.07
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion:
dmi.product.family: Swift 3
dmi.product.name: Swift SF314-57
dmi.product.sku:
dmi.product.version: V1.07
dmi.sys.vendor: Acer
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-13T20:34:57.551680
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